Service and Support
Infoblox Advanced DNS Protection's customer service is mostly praised for being very helpful, quick, and efficient, with ratings often reaching eight or nine out of ten. A few users describe technical support as problematic, stating it can be a weak point. Many emphasize 24/7 fast support, strong historical support, and good experiences with professional and technical teams. Several mention they haven't needed to use technical support due to reliable functionality.
Deployment
Many find Infoblox Advanced DNS Protection's initial setup straightforward and easy with sufficient DNS knowledge. While suitable for experienced users, some describe it as complex for beginners. Installation involves few people and takes minimal time, yet involves configuring elements like DDI and DNSSEC. For large customers, additional fine-tuning may be necessary. Some report limitations, looking towards alternatives like Akamai.
Scalability
Infoblox Advanced DNS Protection supports robust scalability, accommodating a wide range of needs by leveraging both hardware and virtual options. Organizations report effectively scaling to various user bases, with some experiencing high usage demands without issues. Potential limits may arise from inadequate initial capacity assessments. The platform provides flexibility for a variety of customer environments, catering to large and small-scale operations alike. Compatibility with diverse infrastructures is highlighted as a key advantage, frequently scoring high in scalability assessments.
Stability
Infoblox Advanced DNS Protection is often praised for its stability, known for being robust and reliable. Many state no issues, with ratings often high. However, some experience fluctuations and limitations, particularly when additional features are activated, affecting stability under heavy traffic, such as in carrier-grade environments. Despite occasional performance problems, strong support helps maintain functionality without delays. Users generally report a stable experience but advise caution with feature additions affecting performance.
