

Find out in this report how the two Domain Name System (DNS) Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
The implementation of Infoblox DNS allows customers to reduce operational costs by managing multiple functionalities in one window, thereby reducing the need for multiple resources.
The ROI with Infoblox is very efficient for opportunities like replacing other vendors and providing advantageous points.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
Infoblox technical support is excellent, with good experiences and strong historical support.
Customer support is efficient, with Infoblox providing 24/7 fast support.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
Zscaler Internet Access customer service is really very good.
I find customer support to be quite adequate
Scalability is well-supported in Infoblox DNS due to the availability of both hardware and virtual options.
Infoblox is very scalable.
With the pricing structure that they currently have, it is only for big customers.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
Infoblox DNS is quite stable.
Even when there are performance issues, such as hardware problems, Infoblox provides strong support to resolve the issue promptly, without delays.
Zscaler Internet Access is stable and capable of building resilient architectures.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
The configuration process can be complex, which may be an area for potential improvement in terms of user-friendliness.
Infoblox needs to adapt its protection to better cover enterprises, particularly in the context of pricing when compared to competitors like Cloudflare.
The overall pricing of Infoblox is high, particularly for the Bangladesh market, and the licensing model is challenging.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
Licensing costs can vary depending on the number of users, sometimes costing around a hundred to one hundred fifty dollars per user.
The overall pricing is quite high, which poses a challenge when selling this product to the customer.
The main challenge with pricing is competing with vendors like Cloudflare, which often have an advantage in costs.
Zscaler Internet Access is recognized as an expensive solution.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Of course, it is an expensive product.
They provide centralized management for DNS, DHCP, and IP address management for the DDI, along with complete visibility of the DNS flow in case of incidents, and automated responses.
Infoblox Advanced DNS Protection has positively impacted my organization with its security features, such as ADP policies, which prevent inter-hacking of the URLs or the domains.
Infoblox is a DDI solution that offers more than just DNS security, providing unique protection for IT management and DSCP.
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users.
The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights.
| Product | Mindshare (%) |
|---|---|
| Infoblox Advanced DNS Protection | 8.4% |
| Cisco Umbrella | 18.1% |
| Palo Alto Networks DNS Security | 8.7% |
| Other | 64.8% |
| Product | Mindshare (%) |
|---|---|
| Zscaler Internet Access | 10.3% |
| Cisco Umbrella | 10.2% |
| Prisma Access by Palo Alto Networks | 7.8% |
| Other | 71.7% |


| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 3 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 10 |
| Large Enterprise | 37 |
Infoblox Advanced DNS Protection offers comprehensive DNS security through advanced threat intelligence and API support, making it an ideal choice for organizations needing robust DNS management.
Infoblox Advanced DNS Protection delivers powerful security for DNS infrastructures, safeguarding against spoofing and attacks while ensuring network reliability through a centralized management system. It features high availability grids, automated responses, and integration with existing DNS and DHCP infrastructures. The interface offers management dashboards, reporting, and a GUI that enhances operational control. However, improvements in technical support, documentation, and third-party integrations like Cisco API integration may optimize user experience further.
What are the key features of Infoblox Advanced DNS Protection?In sectors such as government and BFSI, Infoblox Advanced DNS Protection integrates with DNS and DHCP servers to reinforce internal and external security frameworks. Organizations use it to enhance cybersecurity strategies, reduce downtime, and meet compliance requirements effectively.
Zscaler Internet Access provides internet security through cloud-native architecture, ensuring threat protection and traffic management without relying on traditional VPNs and firewalls.
It enhances security by offering features such as CASB and DLP. With its cloud-native proxy architecture, it facilitates seamless security with reduced latency and high availability. Organizations value the scalability and centralized policy management, integrating seamlessly with existing systems for remote work. It ensures secure traffic management by delivering advanced threat protection and support for applications through SSL inspection and sandboxing. Enhanced measures for DLP, better integration with tools like MFA, and optimized reporting are areas for growth.
What are the key features?Many industries leverage Zscaler Internet Access for securing internet traffic and safeguarding against threats like malware and DDoS attacks. It is integral as a secure web gateway to fulfill data loss prevention, bandwidth control, and filtering needs, allowing remote users robust access and protection globally. Companies employ it alongside existing tools for proper security and policy enforcement.
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