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Infoblox Advanced DNS Protection vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Infoblox Advanced DNS Protection enhances efficiency and cost savings, despite ROI challenges, with consistent renewals indicating positive returns.
Sentiment score
5.8
Zscaler Internet Access delivers cost savings, improved security, and productivity with ROI seen in as little as three months.
The implementation of Infoblox DNS allows customers to reduce operational costs by managing multiple functionalities in one window, thereby reducing the need for multiple resources.
Director at Infosonik Systems Ltd
The ROI with Infoblox is very efficient for opportunities like replacing other vendors and providing advantageous points.
Security & Infra Technology Specialist at BARQ Systems
Reduced risk from web-based threats.
Soc Analyst at a tech vendor with 10,001+ employees
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
Principle Cloud Architect at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
8.8
Infoblox Advanced DNS Protection customer service is mostly praised for efficiency and support, though some report inconsistent immediate assistance.
Sentiment score
6.6
Zscaler Internet Access users rate support highly for skill and quick resolution, despite occasional communication issues and staff inexperience.
Infoblox technical support is excellent, with good experiences and strong historical support.
Security & Infra Technology Specialist at BARQ Systems
Customer support is efficient, with Infoblox providing 24/7 fast support.
Director at Infosonik Systems Ltd
I would rate customer support at nine out of ten as they have provided responsive and knowledgeable assistance.
Soc Analyst at a tech vendor with 10,001+ employees
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
Principle Cloud Architect at a tech services company with 11-50 employees
Zscaler Internet Access customer service is really very good.
Product Owner at a financial services firm with 501-1,000 employees
 

Scalability Issues

Sentiment score
7.3
Infoblox Advanced DNS Protection is highly scalable, adaptable for diverse needs, and supports hardware and virtual expansion options efficiently.
Sentiment score
7.3
Zscaler Internet Access provides scalable, cloud-native solutions, though some regions may need local appliances due to performance issues.
Scalability is well-supported in Infoblox DNS due to the availability of both hardware and virtual options.
Director at Infosonik Systems Ltd
Infoblox is very scalable.
Security & Infra Technology Specialist at BARQ Systems
With the pricing structure that they currently have, it is only for big customers.
Product Owner at a financial services firm with 501-1,000 employees
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
Principle Cloud Architect at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
8.8
Infoblox Advanced DNS Protection is generally stable and reliable, though integration and high traffic can cause occasional performance issues.
Sentiment score
7.4
Zscaler Internet Access is stable with high performance, minimal issues, swift outage resolutions, and effective global failover mechanisms.
Infoblox DNS is quite stable.
Director at Infosonik Systems Ltd
Even when there are performance issues, such as hardware problems, Infoblox provides strong support to resolve the issue promptly, without delays.
Security & Infra Technology Specialist at BARQ Systems
Zscaler Internet Access is stable and capable of building resilient architectures.
Principle Cloud Architect at a tech services company with 11-50 employees
I have not faced any major outages or downtime with Zscaler Internet Access; it is stable in our environment.
Soc Analyst at a tech vendor with 10,001+ employees
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
 

Room For Improvement

Infoblox Advanced DNS Protection needs better integration and usability, with concerns over pricing, licensing, and configuration challenges.
Zscaler Internet Access needs better access control, integration, scalability, user interface, reporting, support, and pricing improvements.
The configuration process can be complex, which may be an area for potential improvement in terms of user-friendliness.
Director at Infosonik Systems Ltd
Infoblox needs to adapt its protection to better cover enterprises, particularly in the context of pricing when compared to competitors like Cloudflare.
Security & Infra Technology Specialist at BARQ Systems
The overall pricing of Infoblox is high, particularly for the Bangladesh market, and the licensing model is challenging.
Technical Lead at a tech services company with 1-10 employees
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
Principle Cloud Architect at a tech services company with 11-50 employees
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Cyber Security Architect at a manufacturing company with 1,001-5,000 employees
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
Associate Vice President at Novac Technology Solutions
 

Setup Cost

Infoblox Advanced DNS Protection is considered costly by enterprise users, especially with competition from more affordable vendors like Cloudflare.
Zscaler Internet Access is costly but valued for its scalability, global control, and extensive cloud security features.
Licensing costs can vary depending on the number of users, sometimes costing around a hundred to one hundred fifty dollars per user.
Director at Infosonik Systems Ltd
The overall pricing is quite high, which poses a challenge when selling this product to the customer.
Technical Lead at a tech services company with 1-10 employees
The main challenge with pricing is competing with vendors like Cloudflare, which often have an advantage in costs.
Security & Infra Technology Specialist at BARQ Systems
Zscaler Internet Access is recognized as an expensive solution.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Principle Cloud Architect at a tech services company with 11-50 employees
Of course, it is an expensive product.
Product Owner at a financial services firm with 501-1,000 employees
 

Valuable Features

Infoblox Advanced DNS Protection provides DHCP, IPAM, high performance, integration, and security with an easy interface, replacing Microsoft servers.
Zscaler Internet Access offers secure web gateway, scalability, low latency, policy controls, and advanced threat protection for organizations.
They provide centralized management for DNS, DHCP, and IP address management for the DDI, along with complete visibility of the DNS flow in case of incidents, and automated responses.
Senior Cybersecurity Presales at a university with 11-50 employees
Infoblox Advanced DNS Protection has positively impacted my organization with its security features, such as ADP policies, which prevent inter-hacking of the URLs or the domains.
Senior Technical Consultant at a tech vendor with 11-50 employees
Infoblox is a DDI solution that offers more than just DNS security, providing unique protection for IT management and DSCP.
Technical Lead at a tech services company with 1-10 employees
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
Associate Vice President at Novac Technology Solutions
Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users.
Senior Network Engineer at Anthology
It automatically blocks access to known malicious websites and phishing or risky websites before users reach them, thereby reducing the number of security incidents we have to investigate.
Soc Analyst at a tech vendor with 10,001+ employees
 

Categories and Ranking

Infoblox Advanced DNS Prote...
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Domain Name System (DNS) Security (3rd)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
60
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Infoblox Advanced DNS Protection is designed for Domain Name System (DNS) Security and holds a mindshare of 7.3%, down 17.4% compared to last year.
Zscaler Internet Access, on the other hand, focuses on Secure Web Gateways (SWG), holds 10.0% mindshare, down 14.5% since last year.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Infoblox Advanced DNS Protection7.3%
Cisco Umbrella17.5%
Palo Alto Networks DNS Security9.1%
Other66.1%
Domain Name System (DNS) Security
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access10.0%
Cisco Umbrella9.7%
Prisma Access by Palo Alto Networks7.6%
Other72.7%
Secure Web Gateways (SWG)
 

Featured Reviews

Amr Shawky - PeerSpot reviewer
Security & Infra Technology Specialist at BARQ Systems
Replaces internal DNS servers effectively with strong support for network security
For users not already working with Infoblox, it is advisable to present it as a centralized integrated solution to handle DNS IPAM. Not all customers understand DNS security threats, so emphasizing its importance is crucial. On a scale of one to ten, I rate Infoblox Advanced DNS Protection as ten for the overall solution.
Mohan Janarthanan - PeerSpot reviewer
Associate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
9%
Manufacturing Company
8%
Healthcare Company
7%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
10%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise39
 

Questions from the Community

What is your experience regarding pricing and costs for Infoblox Advanced DNS Protection?
The main issue with Infoblox Advanced DNS Protection is its higher price compared to other solutions.
What needs improvement with Infoblox Advanced DNS Protection?
Infoblox Advanced DNS Protection can be improved by having more customer support. I think it can have a more lab facility for the users of the customers to help improve the experience.
What is your primary use case for Infoblox Advanced DNS Protection?
The main use case for Infoblox Advanced DNS Protection would be DNS spoofing. I use Infoblox Advanced DNS Protection by enabling ADP policies, which can be updated from day-to-day incidents to prev...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
What is your experience regarding pricing and costs for Zscaler Internet Access?
It is only for big companies currently and they only focus on that. That is one of the problems to get into the market. Of course, it is an expensive product.
 

Also Known As

Infoblox Secure DNS
ZIA
 

Overview

 

Sample Customers

Colruyt Group, Council Rock School District, Danone, GlaxoSmithKline, The Hershey Company 
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Cisco, Infoblox, Palo Alto Networks and others in Domain Name System (DNS) Security. Updated: June 2026.
900,747 professionals have used our research since 2012.