What is our primary use case?
Our company uses the solution for vulnerability scanning.
What is most valuable?
The solution is easy to understand for users because instructions are included on the platform.
Scanning capabilities are vast with built-in configurations that are pre-coded for various types of servers.
There are very few false positives reported.
It is easy to access and share reports. For example, consultants can extract reports, remove columns if needed, and share final copies with clients.
What needs improvement?
Vulnerability recommendations are outdated and not in line with industry standards.
The reporting tool should allow fancier customizations such as pivot or formula-based options.
Cloud reviews should be a focus because AWS is taking over the market.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The solution is very, very stable and is considered the leader in stability.
What do I think about the scalability of the solution?
The solution is very scalable and we have it on every server in our organization with no issues. We only provide user-level access to our security teams.
How are customer service and support?
Technical support is very good and responsive.
A few months back, we utilized their assistance for configurations on a custom EMI. They were very helpful and indicated the next upgrade would include a checklist and benchmarking documents for manual completion.
How was the initial setup?
The setup is very straightforward.
What about the implementation team?
The implementation was handled by Tenable. There was a one-time installation cost of $500-$1,000 which was nominal for our large organization.
Tenable either connects virtually or comes onsite to deploy the solution across your entire network.
Routine maintenance is performed on a local machine with no server needs. This occurs about three times a year by our in-house team.
What's my experience with pricing, setup cost, and licensing?
Our organization is huge so our license costs $30,000. We are one of the biggest financial sector groups in India, so are charged appropriately.
Pricing is rated a seven out of ten because it is reasonable but always could be cheaper.
Which other solutions did I evaluate?
We use both the solution and Qualys which are leading tools in the industry.
Qualys is a complicated tool for users because it does not include easy-to-access instructions. It also reports more false positives.
The solution is easier to use and includes instructions for running scans.
Overall, the solution is a better tool than Qualys.
What other advice do I have?
The solution is a great tool for automation and reducing your team's efforts. If you have the budget and knowledgeable staff, then I recommend you use it.
I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.