I appreciate Spotfire's range of visualization options, advanced analytics features, and seamless integration with other TIBCO products. The flexibility to connect to various data sources and create interactive dashboards has been crucial in gaining valuable insights. What makes Spotfire particularly appealing is its position within the broader TIBCO product family, where it complemented other tools like Live Datamart, providing a comprehensive end-to-end solution.
One aspect where Spotfire could improve is its global recognition, especially in terms of support. I think Spotfire is a robust product with certain advantages over competitors, but it might benefit from increased awareness and support. The acquisition by Cisco may have influenced its market presence, but I believe a more focused marketing strategy could enhance its visibility in the business intelligence and analytics landscape.
I have been working with TIBCO Spotfire since 2016.
Spotfire has been fairly stable and I would rate the stability as an eight out of ten.
Spotfire is highly scalable, and that is one of its significant advantages. It is not just scalable; it is also straightforward to enhance its scalability. When I began working with Spotfire in Turkey, there were only a couple of international users. I worked on four projects, with two focusing on integration for small-sized customers due to the company's scale. I would rate its scalability as a nine out of ten.
Tech support for Spotfire was generally helpful, and there were different levels such as gold and silver support from a maintenance perspective. It worked well even in cases where issues were more about application implementation than the platform itself. Occasionally, there were instances of the support team pointing to it being a customer-specific problem, but overall, the technical support was beneficial in resolving issues. I would rate the support as an eight out of ten.
Positive
Before TIBCO, I worked with various vendors and products, including ClickView, BusinessObjects, and Crystal Reports. I specifically opted for TIBCO because their platform addressed analytical BI needs comprehensively, especially in areas like forecasting and big data. Other products like ClickView and BusinessObjects lacked solutions for these aspects.
I used to handle maintenance for the Spotfire solution, both individually and with a technical team from the company. When developing, implementing, and conducting quality checks, the product consistently showed no issues.
For new customers, the initial list price might seem high, especially considering the product is priced in dollars or euros. Microsoft's bundled products like SharePoint have made them more competitive in Turkey. Despite Spotfire appearing expensive initially, with patience and negotiation, both customers and partners can find a more reasonable and workable solution over time.
Overall, I would rate TIBCO Spotfire as a nine out of ten.
