Trend Micro Web Security Reviews

Trend Micro Web Security is used for web filtering. It protects the environment from web threats and malicious sites.

The security of Trend Micro Web Security is good.

The ease of use depends on the blacklisting of the sites. Some of the authorized sites have been blacklisted, which requires a request to unblock the site. The process of authorizing sited needs to improve.

The performance could be better. Sometimes the browser hangs. it is possible that the integration in coordination with the browser causes that issue.

I would like to see better scalability and better performance. 

We implemented Trend Micro Web Security for a client approximately six months ago. I have been acquainted with it for a couple of months.

Trend Micro Web Security is a stable product, but the web browsers will hang at times.

We have two large company customers.

Trend Micro Web Security is a scalable product but it could be better. I would rate the scalability a seven out of ten.

Technical support is okay, we don't have any issues with the technical support.

The installation is straightforward. It doesn't require a lot.

We have one engineer to implement and upgrade this solution in the client's environment. With the support of their local engineer that they have on-premises, we implement the solution.

We implement products for our clients.

I would recommend this solution to others. If, however, they are using a different niche and using the other security levels then they don't need to use this product.

I would rate Trend Micro Web Security and eight out of ten.

Web Security's most valuable feature is access security.

There are multiple ways Web Security could improve, such as usability and web access to several programming modes.

I've been using Web Security for around three years.

The stability varies depending on if it's the Software as a Service or on-premise version, but it's highly stable in general.

The scalability is open because it depends on the number of licenses you purchase. I've used it mostly in global environments, so that's massive.

I have a direct account manager, web support, email support, etc. Most of the support engineers I speak with are based in Ireland, but some are in Munich and the United States. They are very fast and helpful. 

I am mostly using Symantec and Pure solutions. I also use Azure Access.

I have had any complications so far. It depends on the customer's environment, generally speaking. It usually is straightforward.

I rate Web Security eight out of 10. It's secure and useful from an administrative point of view, with controllable login monitoring and so on.