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Symantec Proxy vs Trend Micro Web Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Symantec Proxy
Ranking in Secure Web Gateways (SWG)
12th
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
22
Ranking in other categories
No ranking in other categories
Trend Micro Web Security
Ranking in Secure Web Gateways (SWG)
16th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
18
Ranking in other categories
Internet Security (5th)
 

Mindshare comparison

As of October 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.2%, up from 1.8% compared to the previous year. The mindshare of Symantec Proxy is 2.0%, down from 2.5% compared to the previous year. The mindshare of Trend Micro Web Security is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
iboss2.2%
Symantec Proxy2.0%
Trend Micro Web Security1.0%
Other94.8%
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Ganesh Basappa - PeerSpot reviewer
Granular control for web traffic with enhanced content inspection, but support needs improvement
There are many use cases in terms of content inspection, such as having granular control for file type extensions when trying to download file types by default. It depends on the requirements, and based on that, we customize policies. We have deployed it in an Azure infrastructure, and we have…
Durai  Singh - PeerSpot reviewer
Provides comprehensive protection for enterprises
The cons include it not being implemented in the mid-enterprise segment. For these organizations, it is an additional expense. Even companies with multi-tenant, multi-cloud, and multi-geolocation environments are not using this WAF solution because it is an investment. They already have endpoint protection, EDR, firewalls, and authentication. Spending on WAF is an extra investment for them. This is one reason mid-enterprise segments hesitate to adopt it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"Content filtering is the most useful feature of iboss."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"Technical support is pretty sharp and very responsive."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"It was a very easy product to install. It can be deployed very fast."
"The console is cloud-based, which is something I really appreciate."
"The GUI has been effective."
"The developer's assistance is valuable, enabling seamless integration which allows for a comprehensive view of categories, even if not certified by the link."
"The most valuable feature of Symantec Proxy is the support and autoscaling."
"We can address and rectify issues promptly, resulting in consistently positive outcomes."
"It's a stable solution."
"The CPL code is the best feature of the solution."
"The most valuable features are content inspection, caching, SSL encryption, decryption, WAN optimization, and more."
"This is a stable and robust solution with many features."
"I feel that it is a user-friendly product that provides quick response to users."
"It's a stable solution."
"Threat protection solution with good stability and scalability. Installation is straightforward. Support for this product is good."
"The most valuable feature is machine learning, which automatically monitors the activity on the machine."
"The real-time threat detection capability of Trend Micro Web Security has had a positive impact on our security."
"It's a very stable solution."
"We find the advanced license for the DLP to be particularly useful with this product."
"The solution's technical support team is responsive."
 

Cons

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"The tool’s reporting features must be improved."
"The initial setup can be somewhat complex, and deploying the system can take some time."
"Activating the SSL inspection is one of the challenges. We are currently moving to the O365 cloud, and one of the challenges is the performance when all of our users are connected to O365 by a proxy."
"The traffic filtering could improve. Our firewall traffic is limited. Additionally, it would be helpful if there was a dashboard and reporting feature."
"The platform's pricing needs improvement."
"Support response time and case resolution could be improved."
"Improvements in log availability would greatly enhance its overall effectiveness."
"Symantec Proxy needs to include content management capabilities."
"The price of Trend Micro Web Security is the only area of concern where improvements are required. From an improvement perspective, the product should be made available to users at a cheaper rate."
"The product's scalability is an area of concern where improvements are required."
"The solution's scalability could be better."
"What could help Trend Micro Web Security in terms of improvement is the addition of a DDoS protection feature. It also needs to be more comprehensive to meet the needs of large-sized companies."
"I would like to see better scalability and better performance."
"The installation is a little bit complex."
"Setup isn't very straightforward. You must have a certified technical engineer."
"They could improve the platform's ability to control normal traffic and prevent attacks like SQL injection and cross-site scripting."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It's expensive. Clients often go to other products."
"The tool is pretty expensive."
"Symantec Proxy has different expiry dates and renewal dates, which is a problem, so Broadcom should improve the licensing renewal process for the solution."
"The solution is very expensive."
"There are no licensing fees required."
"There is a license needed to use Symantec Proxy."
"There is a different department that looks into the licensing part."
"Our cost was based on a three-year upfront CapEx contract."
"The solution is expensive in terms of deployment."
"I rate the product's price a five on a scale of one to ten, where one is low price and ten is high price."
"The license is yearly and user based."
"We have found this product to be very cost effective. The endpoint product costs roughly $20, and when purchasing the endpoint product, there are multiple other features included."
"There's annual and monthly options for the license. When you're on the managed services option, it's monthly. They're also setting up an option via AWS where there will be a monthly option via the AWS shopfront."
"It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that."
"We pay for the license on an annual basis."
"I rate the product price a three on a scale of one to ten, where one is cheap, and ten is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
9%
Government
5%
Financial Services Firm
25%
Manufacturing Company
8%
Computer Software Company
7%
Retailer
7%
Performing Arts
12%
Manufacturing Company
12%
Computer Software Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise12
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise4
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What do you like most about Symantec Proxy?
We can address and rectify issues promptly, resulting in consistently positive outcomes.
What is your experience regarding pricing and costs for Symantec Proxy?
Pricing is difficult to specify as Broadcom sells platforms that include multiple products, making it hard to determi...
What needs improvement with Symantec Proxy?
AI features could potentially improve the proxy by helping build rules more efficiently, suggesting unused rules, and...
Do you recommend Trend Micro Web Security?
I would recommend Trend Micro Web Security to organizations looking for an end-to-end security solution. Trend Micro ...
What do you like most about Trend Micro Web Security?
Trend Micro has a centralized mechanism where we can control and monitor all system protections. It includes detectin...
What is your experience regarding pricing and costs for Trend Micro Web Security?
It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that. SentinelO...
 

Also Known As

iBoss Cloud Platform
Blue Coat Encrypted Traffic Management, ProxySG Appliance
Virus Wall, VirusWall, Trend Micro VirusWall
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Jefferies
Landwirtschaftskammer Nordrhein-Westfalen, Mosaic Medical, Okinawa Prefectural Education Center, RAK Investment Authority
Find out what your peers are saying about Symantec Proxy vs. Trend Micro Web Security and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.