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Symantec Proxy pros and cons

Vendor: Broadcom
3.7 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Symantec Proxy's caching capabilities and content caching support are highly valued.
It offers a stable and scalable experience, needing a small team for deployment and maintenance.
The URL database, malicious URLs, and policy creation are among its most valuable features.
The Global Intelligence Network and CPL code provide significant advantages in web security and management.
Symantec Proxy is praised for its technical support and autoscaling abilities.

CONS

Activating SSL inspection presents challenges, including performance issues with O365 cloud connections.
Technical support requires improvement, especially in response time and case resolution.
The initial setup is complex, with difficult deployment due to lack of remote install options for users without admin rights.
There are challenges with reporting, accessing specific logs, and lack of dashboard integration.
Pricing is difficult to specify and needs improvement, as Broadcom's platforms include multiple products.
 

Symantec Proxy Pros review quotes

Ganesh Basappa - PeerSpot reviewer
Network Security Consultant at a financial services firm with 10,001+ employees
Dec 11, 2024
The security features provided by Symantec Proxy, such as granular controls for web traffic and caching, set it apart from other secure web gateways.
reviewer2341938 - PeerSpot reviewer
Head of IT, Infrastructure, DevOps & Cyber Unit at a financial services firm with 201-500 employees
Feb 11, 2025
The GUI has been effective.
ST
L3 Engineer at Department of Finance - Abu Dhabi
Nov 20, 2024
The proxy is valuable due to its reputation and categorization features for sites, which assist in blocking malicious sites.
Learn what your peers think about Symantec Proxy. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
YefetDamari - PeerSpot reviewer
Senior Architect at Migdal Insurance
Aug 6, 2024
This is a stable and robust solution with many features.
Mel Stevenson - PeerSpot reviewer
Security Consultant at DXC Technology
Oct 6, 2023
The CPL code is the best feature of the solution.
Ganesh Khutwad - PeerSpot reviewer
Software Engineer at Rich Products
Mar 13, 2023
Symantec Proxy’s technical support is very good.
Shridhar Shimpi - PeerSpot reviewer
Technical Support Engineer at Jainam Technologies
Apr 4, 2024
We can address and rectify issues promptly, resulting in consistently positive outcomes.
EG
IT Security Analyst at Banco de Fomento Angola
Nov 2, 2023
The developer's assistance is valuable, enabling seamless integration which allows for a comprehensive view of categories, even if not certified by the link.
Ibrahim Kandakji - PeerSpot reviewer
Security Pre-sales Engineer at Ingram Micro
Sep 28, 2023
Global Intelligence Network is the best feature of the product.
Vikram Dhane - PeerSpot reviewer
Senior Manager Cloud Network and Security at a financial services firm with 10,001+ employees
May 26, 2023
The most valuable feature of Symantec Proxy is the support and autoscaling.
 

Symantec Proxy Cons review quotes

Ganesh Basappa - PeerSpot reviewer
Network Security Consultant at a financial services firm with 10,001+ employees
Dec 11, 2024
The product needs improvement in support services, as they are lagging and not very responsive when we raise concerns or queries, especially in terms of significant impact.
reviewer2341938 - PeerSpot reviewer
Head of IT, Infrastructure, DevOps & Cyber Unit at a financial services firm with 201-500 employees
Feb 11, 2025
AI features could potentially improve the proxy by helping build rules more efficiently, suggesting unused rules, and enhancing preference setting.
ST
L3 Engineer at Department of Finance - Abu Dhabi
Nov 20, 2024
There are some challenges with reporting and accessing specific logs, particularly older logs or user activity over time.
Learn what your peers think about Symantec Proxy. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
YefetDamari - PeerSpot reviewer
Senior Architect at Migdal Insurance
Aug 6, 2024
I would like to see more improvements in the cloud.
Mel Stevenson - PeerSpot reviewer
Security Consultant at DXC Technology
Oct 6, 2023
The tool’s reporting features must be improved.
Ganesh Khutwad - PeerSpot reviewer
Software Engineer at Rich Products
Mar 13, 2023
The initial setup can be somewhat complex, and deploying the system can take some time.
Shridhar Shimpi - PeerSpot reviewer
Technical Support Engineer at Jainam Technologies
Apr 4, 2024
The platform's pricing needs improvement.
EG
IT Security Analyst at Banco de Fomento Angola
Nov 2, 2023
Improvements in log availability would greatly enhance its overall effectiveness.
Ibrahim Kandakji - PeerSpot reviewer
Security Pre-sales Engineer at Ingram Micro
Sep 28, 2023
The solution is quite complex.
Vikram Dhane - PeerSpot reviewer
Senior Manager Cloud Network and Security at a financial services firm with 10,001+ employees
May 26, 2023
The traffic filtering could improve. Our firewall traffic is limited. Additionally, it would be helpful if there was a dashboard and reporting feature.