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Forcepoint Secure Web Gateway vs Symantec Proxy comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
Internet Security (4th), Web Content Filtering (3rd), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (11th), Secure Access Service Edge (SASE) (10th)
Forcepoint Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
8th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
54
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st)
Symantec Proxy
Ranking in Secure Web Gateways (SWG)
9th
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.0%, up from 1.7% compared to the previous year. The mindshare of Forcepoint Secure Web Gateway is 4.5%, down from 5.7% compared to the previous year. The mindshare of Symantec Proxy is 2.1%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Shipra Gupta - PeerSpot reviewer
Simple to set up, reliable, and offers great reporting
On the DLP, we are on version 8.9.1, and on the Web Gateway, we are on version 8.5.4. We are using both on-premises and cloud deployments. We are integrators. I am mainly dealing in Forcepoint, including Forcepoint Web Gateway, Forcepoint DLP, and a little bit of Forcepoint Email as well. The presales part of the onboarding process has to be very, very proper. Whatever requirements the users are looking for, that should be put on paper, however. Otherwise, if they're expecting something else and the solution is providing something else, this sometimes creates an issue at a later date. Clients need to know what they are getting into. I’d rate the solution eight out of ten.
Ganesh Basappa - PeerSpot reviewer
Granular control for web traffic with enhanced content inspection, but support needs improvement
There are many use cases in terms of content inspection, such as having granular control for file type extensions when trying to download file types by default. It depends on the requirements, and based on that, we customize policies. We have deployed it in an Azure infrastructure, and we have…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"Its initial setup was straightforward."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"Our primary use case for this product is DLP,"
"iboss is among the few products providing inline filtering where no application is needed on the device."
"Technical support is pretty sharp and very responsive."
"Email Sandbox, DLP and Proxy."
"I have found the simplicity of the solution valuable. The dashboard and reports are good as well."
"It’s pretty stable after you get up and running."
"Secure Web Gateway's most valuable features are firewall blocking and anti-malware scanning."
"The GUI is quite nice."
"It allowed our company to not worry about the security of a page, but talk more about the content and the productivity of specific types of web categories."
"Real-time analytics."
"Transparent Mode: Since we have multiple sites and roaming users, it has helped us in deploying the proxy to users without having to push any configurations to end users."
"The most valuable feature is the caching."
"The proxy is valuable due to its reputation and categorization features for sites, which assist in blocking malicious sites."
"The most valuable features are content inspection, caching, SSL encryption, decryption, WAN optimization, and more."
"The developer's assistance is valuable, enabling seamless integration which allows for a comprehensive view of categories, even if not certified by the link."
"It enables us to manage bandwidth for users based on their privilege levels. For example, if a user wants to use a certain application or resource, we can provide access based on their privileges."
"The most valuable features of this solution are the URL database, malicious URLs, policies, and policy creation."
"The product is very good, and the URL filtering database is great."
"The content that we are getting is very good. Content caching is also supported."
 

Cons

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"Its pricing could be better."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"File integrity monitoring would be very advantageous as an additional feature."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Improve detailed guidelines to deploy the transparent proxy to Firefox users."
"Enhancing the dashboard would provide better insights into users' usage patterns."
"We are using a V10000 G3 appliance. It is just a proxy. It is just HTTP, FTP, and HTTPS. Now, as our website has developed and we are using rich time-connectivity protocols, the proxy doesn't have the ability to work with these protocols. It would be nice if the UDP feature was there for it to filter UDP traffic. It needs firewall capabilities for UDP filtering. Its upgrades can be quite complex, and they don't always go as per the plan. Its reporting could be a bit more granular."
"Forcepoint Secure Web Gateway needs to improve its scalability. We have also encountered less frequent performance issues."
"The technical support team's response time could be improved."
"Managing the endpoint for both DLP and web security should be simplified."
"The technical support needs to be improved."
"In the on-premises version, I don't like the deployment and structuring of the device."
"I would like to see more improvements in the cloud."
"Support services are lagging and not very responsive. I rate their support as five out of ten."
"Symantec Proxy needs to include content management capabilities."
"The solution is quite complex."
"Marketing needs improvement in Symantec Proxy, as it needs to catch up in sales here in the Asia Pacific region. Symantec Proxy licensing renewal also needs improvement."
"Technical support is an area that requires some improvement."
"Prior to the Broadcom purchase, every appliance was application based, but now they have one ISG device and on top of it multiple applications are running. It has a single point of failure. If your device goes down, all of the applications would be down."
"The deployment is quite difficult."
 

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"The cost for Forcepoint Secure Web Gateway is lower than that for Zscaler and Netskope. It could be around $4 per user annually."
"The pricing for Forcepoint Secure Web Gateway is expensive. You pay per user and functionality. I'd rate it a four on a scale of one to ten."
"The solution is priced a little high compare to similar solutions."
"Compared to the other products in the market, Forcepoint Secure Web Gateway can be a cost-effective tool."
"Licensing is flexible. License pricing information is based on the customer, their environment, and on the future approach."
"It is quite expensive."
"Expensive, but with a good reseller you can get a very good price."
"Overall, I am not aware of the option to pay for one time use of Forcepoint Secure Web Gateway."
"In terms of cost, it is expensive. Its pricing has been a challenge for us since its acquisition by Broadcom."
"The price of the solution is reasonable compared to others on the market."
"The product is highly priced. There are no additional costs apart from the standard licenses."
"Our cost was based on a three-year upfront CapEx contract."
"There is a license needed to use Symantec Proxy."
"The solution is very expensive."
"Licensing is based on a subscription."
"The tool is pretty expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
15%
Financial Services Firm
14%
Manufacturing Company
9%
Government
8%
Financial Services Firm
19%
Computer Software Company
13%
Manufacturing Company
12%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
What do you like most about Forcepoint Secure Web Gateway?
The product's user management is an area where my company does not face any challenges.
What is your experience regarding pricing and costs for Forcepoint Secure Web Gateway?
The price for Forcepoint Secure Web Gateway is normal, rated around five to six out of ten.
What needs improvement with Forcepoint Secure Web Gateway?
Forcepoint Secure Web Gateway ( /products/forcepoint-secure-web-gateway-reviews ) could be improved by offering a Saa...
What do you like most about Symantec Proxy?
We can address and rectify issues promptly, resulting in consistently positive outcomes.
What is your experience regarding pricing and costs for Symantec Proxy?
Pricing is difficult to specify as Broadcom sells platforms that include multiple products, making it hard to determi...
What needs improvement with Symantec Proxy?
AI features could potentially improve the proxy by helping build rules more efficiently, suggesting unused rules, and...
 

Also Known As

iBoss Cloud Platform
Forcepoint SWG, Websense Web Security, Forcepoint TRITON
Blue Coat Encrypted Traffic Management, ProxySG Appliance
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota
Jefferies
Find out what your peers are saying about Forcepoint Secure Web Gateway vs. Symantec Proxy and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.