


Forcepoint Secure Web Gateway and Zscaler Internet Access are key competitors in the web security gateway market. Zscaler seems to have the upper hand due to its cloud-native architecture and ease of use for remote and mobile users.
Features: Forcepoint Secure Web Gateway offers robust URL filtering customization, advanced security features like content filtering, SSL inspection, real-time analytics, and integrates with other Forcepoint solutions. It also provides flexible deployment options, including on-premises and cloud integration. Zscaler Internet Access delivers extensive cloud security capabilities with advanced threat security, cloud sandboxing, comprehensive URL filtering, granular application control, and emphasizes scalability and ease of use for distributed organizations.
Room for Improvement: Forcepoint could enhance reporting and simplify usage. Issues with AD authentication, complex deployments, and reliance on technical support have been noted. Zscaler faces critiques on pricing, integration complexities, and administrative interface lags, alongside needing better technical support and reporting functionalities enhancements.
Ease of Deployment and Customer Service: Forcepoint offers both on-premises and cloud deployment options, which can be complex, sometimes needing external support. Customer service varies, with technical support inconsistencies and slow response times. Zscaler excels with cloud-native deployment, offering flexibility and easier setup for distributed organizations. Its customer service is rated well, though the cost and technical support can improve in promptness and expertise.
Pricing and ROI: Forcepoint is considered expensive, with costs influenced by user licenses and additional features like CASB and web isolation, offering pricing flexibility based on organization size. Zscaler is also seen as expensive, particularly as pricing scales with user counts and added security features. Both solutions offer ROI in terms of robust security, with users valuing Zscaler’s cloud efficiency and global coverage.
| Product | Market Share (%) |
|---|---|
| Zscaler Internet Access | 13.3% |
| iboss | 2.4% |
| Forcepoint Secure Web Gateway | 3.6% |
| Other | 80.7% |

| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 6 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 29 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 9 |
| Large Enterprise | 38 |
Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.
Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.
What are the most important features of Iboss?The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.
Forcepoint Secure Web Gateway is a secure web gateway (SWG) tool that provides multiple forms of protection against malware, including blocking categories of websites, inline scanning of downloaded files, and zero trust-based advanced threat protection. The solution monitors and controls any interaction with any website, including blocking access to websites based on category and risk score, blocking download of malware, blocking upload of sensitive data to personal file sharing accounts, and detecting shadow IT.
Forcepoint Secure Web Gateway Features
Forcepoint Secure Web Gateway has many valuable key features. Some of the most useful ones include:
Forcepoint Secure Web Gateway Benefits
There are many benefits to implementing Forcepoint Secure Web Gateway. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Forcepoint Secure Web Gateway is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has strong reporting capabilities, good URL filtering, and can retrieve and analyze lost data when necessary.
Shipra G., Service Delivery Manager at Paramount Computer Systems, says, “The reporting part of it is pretty awesome. With the reporting, you can drill down effectively. It gives us a lot of power to really look into what we are looking for. That is one very crucial feature. In the remote filtering part, the agent that they have on Forcepoint is pretty light. That also is a very, very good feature that we look into and sell.”
Mohammed S., Security Engineer at Futuretec, writes, "The most valuable feature for me in Forcepoint Secure Web Gateway is URL filtering, though all other features of the product are okay as well."
Arvind K., Director at Foresight Software Solutions Pvt Ltd., says, “They have well-integrated web security. They have the enterprise DLP included in the cloud as well.”
An Ict Help Desk Administrator Individual Contributor at a transportation company states, “The most valuable feature of Forcepoint Secure Web Gateway is the ability to retrieve and analyze lost data. It also allows us to detect and prevent the release of all messages and to take appropriate actions in consequence.”
Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.
Zscaler Internet Access Features
Zscaler Internet Access has many valuable key features. Some of the most useful ones include:
Zscaler Internet Access Benefits
There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Zscaler Internet Access users.
A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”
An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”
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