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BMC Helix Cloud Security vs Zscaler Internet Access comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
54
Ranking in other categories
Vulnerability Management (5th), Container Security (8th), Cloud Workload Protection Platforms (CWPP) (7th), Cloud Security Posture Management (CSPM) (6th), SaaS Security Posture Management (SSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (6th)
BMC Helix Cloud Security
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Cloud Workload Protection Platforms (CWPP) (24th), Cloud Security Posture Management (CSPM) (35th)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
60
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Mindshare comparison

Cloud Workload Protection Platforms (CWPP) Mindshare Distribution
ProductMindshare (%)
BMC Helix Cloud Security1.7%
Microsoft Defender for Cloud9.8%
Wiz8.4%
Other80.1%
Cloud Workload Protection Platforms (CWPP)
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access9.8%
Cisco Umbrella9.5%
Prisma Access by Palo Alto Networks6.5%
Other74.2%
Secure Web Gateways (SWG)
 

Featured Reviews

reviewer2859021 - PeerSpot reviewer
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
Risk-based triage has transformed container security and now prioritizes high-impact threats
The best features Qualys TotalCloud offers currently include managing cloud infrastructure and container security while facing major challenges such as alert fatigue. Traditional vulnerability scanners flag hundreds of CVEs on short-lived Kubernetes containers, some of which have no internet exposure or are gone before we can even triage them. I leverage Qualys TotalCloud to move beyond static CVSS. I use it to implement runtime exposure, correlation risk reprioritization, and shift-left integration. This notifies developers to fix a base image upstream rather than patching live ephemeral instances. In my work with cloud and container security, the biggest operational hurdle was alert fatigue. I use Qualys to shift left from static CVSS severity to context-aware risk prioritization. I correlated raw vulnerability data with real-time risk factors such as public network exposure, active runtime execution, or overly permissive IAM roles. This allows us to immediately drop the priority of isolated containers and escalate lower-severity CVEs that sit on an exposed, high-risk path. We can map these findings directly back to our CI/CD pipelines so developers can patch the root base images upstream. We have drastically cut down the signal-to-noise ratio, saved a lot of manual hours doing triage work, and ensured engineering effort goes directly towards high-impact risk reduction.
GregoireSoukiassian - PeerSpot reviewer
Consultant at Ministry of Research and Education
Effectively addresses security concerns but could use enhancement in terms of integration
BMC Helix Cloud Security has room for improvement in terms of integrating its various features. It currently consists of separate point solutions that don't flow together as seamlessly as they could. This lack of integration, unlike platforms like ServiceNow, may be due to historical factors. Enhancing this integration would make it a more compelling choice from a business perspective and offer a smoother user experience. In the next release of BMC Helix Cloud Security, I would like to see additional features, particularly AI integration, which has already been announced. AI integration could bring more precision to the platform, making it even more interesting and effective.
VikasTiwari - PeerSpot reviewer
Senior Network Engineer at Anthology
Cloud security has transformed remote access and now supports zero trust for all users
The best features Zscaler Internet Access offers are Secure Web Gateway, URL filtering, SSL inspections, and policy-based access control. I find myself relying on Secure Web Gateway, URL filtering, SSL inspection, and policy-based access control the most because these are the main and top-most features I use regularly. Zscaler Internet Access has all of these types of features for securing all internet access and web inspections, allowing me to control all traffic through these features. Zscaler Internet Access features include a Secure Web Gateway for URL filtering, file type control, and inline SSL inspections. The second feature is a cloud firewall with Layer 3 to Layer 7 filtering control and stateful inspections. No hardware inspection or hardware firewall is required. I can also perform segmentations by users, location, and application. There is a cloud CASB solution available as well. Additionally, there is an advanced threat protection feature with signature-based behavioral detections, inline IPS, and zero-day threat protections. The cloud sandboxing solution scans unknown files and provides machine learning-based verdicts to prevent zero-day malware delivery in my environment. There is also a DNS security feature that provides DNS tunneling detections, malicious domain controls, and faster threat containment at the DNS layer. The data protection feature includes inline DLP and CASB-style cloud app control, data sovereignty enforcement, and browser isolation, which executes risky sites in isolated cloud browsers and prevents endpoint compromises. Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users. It has resulted in a drop in security incidents related to web threats and improved visibility into user activity. An area for improvement includes fine-grained troubleshooting tools, better policy simulations, and optimizations around initial configuration complexity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Qualys TotalCloud fulfills all these needs."
"I would definitely recommend it because it is easy to handle any cloud resources."
"The biggest strengths of Qualys TotalCloud are that it is pretty good at cloud visibility, has easy integration, and also has multi-cloud compatibility."
"Qualys TotalCloud's most valuable feature is its agent versatility."
"The best features in Qualys TotalCloud include the total asset management of the cloud environment. It is very easy to export the report and see the vulnerabilities related to the cloud specifically."
"With TotalCloud, we can scan through the API. If we are not able to deploy cloud agents on the machine, we can use the API."
"Qualys TotalCloud is an excellent platform, and the beauty of the platform is that we can get all the vulnerabilities, see all the reports in a single dashboard, view them segregated, and easily learn about critical, high, and medium findings with appropriately provided remediation steps."
"TruRisk Insights is the most important innovation they've released this year."
"The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities."
"Using this solution is an eye-opener; having that holistic view is the biggest eye-opener because you understand, from any of your connected cloud accounts, what your vulnerabilities are with it."
"Role-based security is a valuable feature."
"The features that I've found most valuable are its container security aspect. I also like its vulnerability management tools."
"With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud."
"It is a good tool to make sure that your containers are safe and sound."
"The best feature is time to value. With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud. If you have Azure and AWS deployments, you might have multiple subscriptions in Azure and usually multiple accounts in AWS. You may even be doing some GCP work (around Google Cloud Platform). It's very difficult to manage a common set of policies, even less reporting, across multiple subscriptions, accounts, and cloud environments. What BMC Helix Cloud Security does is provide a unified view or single pane of glass as to your baseline. Then, it also facilitates the ability for Level 1 or 2 operations support to take action and report on security vulnerabilities."
"The cool feature of Helix Cloud Security is that you can do all that — understand and remediate issues — in one dashboard, based on the different policies that are available for security, out-of-the-box."
"Having a centralized firewall that protects the whole topography is quite awesome when you also have users that are not on the plan because it actually improves visibility of those users."
"For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
"The solution has reduced cyberattacks."
"The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP."
"The solution is stable and reliable."
"The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy."
"The ROI of the solution is excellent."
"Zscaler is an expensive solution, but it's worth the price."
 

Cons

"There is a lack of data segregation according to criticality or inventory."
"The improvement needed in Qualys TotalCloud is mainly in the artificial intelligence automation agents, where we can customize and create what meets our needs, not necessarily having to use those provided in the tool."
"In my opinion, the combination of detection and protection features in Qualys TotalCloud cannot protect but can only detect."
"It has been working very well, but it would be helpful if the dashboard could generate reports tailored to specific compliance needs. For example, in India, we have to comply with RBI and SEBI guidelines. It w"
"The patching process with Qualys Patch Management, which is part of TotalCloud, does not cover installing certain prerequisites on the servers or workstations. This shortcoming means we must rely on SCCM when any service stack updates or additional prerequisites are needed."
"TotalCloud could improve its scanning of niche devices like Wi-Fi dongles and USB modems because they are often untested. It covers everything else, like laptops, mobile devices, and Bluetooth IoT devices. They can improve on the small IoT devices because hackers and testers use these."
"There should be improvement from a dashboard perspective when collecting and showcasing data to lead management."
"In my opinion, what can be improved in Qualys TotalCloud includes pricing and container scanning."
"We've had some issues with connectors; the connectors have seemed to cause a little bit of trouble, perhaps with the APIs trying to scan the environment."
"I think its TOA interfaces are still not that comfortable. The UI could be more user-friendly, easier to use."
"The UI could be more user-friendly."
"The biggest challenge now, which is a good problem to have, with BMC Helix is content."
"BMC Helix Cloud Security has room for improvement in terms of integrating its various features."
"We've had some with issues connectors. The connectors have seemed to have caused a little bit of trouble, perhaps with the APIs trying to scan the environment. The only time I've had to reach out to tech support was for that. It seems it may not have been scanning correctly or I wasn't seeing data within a specific time. But we've set up a couple of connectors in the past couple of weeks and they actually scanned the AWS environment and we had data within about 10 minutes. It's working a lot faster and I think they're making improvements as they go."
"Every organization out there doesn't rely on just one control body. They use FISMA control. They may use HIPAA, CIS, PCI, or SOX, then blend them. One of the things that is now in big demand for BMC Helix Cloud Security is content. That's the next journey in its lifespan, making it easier for the community to share and collaborate on content for security controls that can be measured and remediated."
"I want the role-based security feature to be improved."
"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
"Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs."
"We use other similar products and find them to be a bit more preferable to Zscaler."
"Sometimes it's not easy to use during large deployments of workstations. It's a bottleneck from a network point of view."
"Every client decided to purchase professional services because deploying Zscaler Internet Access is too complex."
"One thing that they could improve is the ability to import rules from other platforms."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
 

Pricing and Cost Advice

"Qualys TotalCloud offers good pricing that is affordable and competitive with the market. Our partnership also provides us with additional benefits."
"While Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive and may soon be considered overpriced."
"Qualys TotalCloud offers competitive pricing given its comprehensive suite of features, including integration, assessment, remediation, and detection capabilities, all within a single platform."
"Qualys TotalCloud is expensive."
"The pricing is comparable. It is built into our other product, so I cannot piecemeal it. It is a part of our subscription."
"TotalCloud's price is about right where I would expect it to be."
"Qualys TotalCloud offers cost-effective licensing flexibility."
"The pricing for TotalCloud is attractive and competitive in the market. Given the features, especially the dashboard, I have no concerns regarding pricing."
"It is a subscription model with term licensing that is usually yearly. This includes, not only the product, but support and maintenance. It is based on cloud assets. Therefore, if you have 100 cloud assets, those cloud assets are measured based on evaluation or transactions. For example, if I'm evaluating that cloud asset for CIS compliance, PCI compliance, and AWS best practices, that asset gets evaluated three times, as those are three transactions. However, the license model is based on peak asset usage. So, over a year, if you deploy 100, 1000, 500, and then 2000 assets, you will be charged for the 2000 peak of assets managed by Helix Cloud Security."
"The pricing is based on an annual subscription, upfront, and it's based on cloud assets. Whether your assets are in Azure and AWS combined, the tool tells you how many assets are being scanned and that's the number used for pricing."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
"It is quite expensive. It does its job, but it is quite expensive for what we need."
"Price-wise, the tool is reasonable compared to the other products in the market but it is not a very low-priced tool. The solution does provide value for money."
"The tool is moderately priced."
"The price of Zscaler Internet Access should improve, it is expensive."
"Zscaler is transparent about its pricing model."
"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
"If we need any extra features, the price will increase."
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Outsourcing Company
11%
Manufacturing Company
11%
Financial Services Firm
10%
Construction Company
18%
Comms Service Provider
15%
Manufacturing Company
7%
Outsourcing Company
7%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise11
Large Enterprise38
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise39
 

Questions from the Community

What is your experience regarding pricing and costs for Qualys TotalCloud?
We purchased Qualys TotalCloud for GCP and Azure as well. It is comparatively better than others regarding pricing. T...
What needs improvement with Qualys TotalCloud?
I am unsure about how Qualys TotalCloud can be improved. I do not have anything else to add about the needed improvem...
What is your primary use case for Qualys TotalCloud?
My main use case for Qualys TotalCloud is telemetry, although I am unsure about the specifics. A quick specific examp...
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Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What is your experience regarding pricing and costs for Zscaler Internet Access?
We have not purchased Zscaler Internet Access through the AWS Marketplace; the licensing process was handled separate...
 

Also Known As

Qualys TotalCloud with FlexScan
TrueSight Cloud Security, SecOps Policy Service
ZIA
 

Overview

 

Sample Customers

Information Not Available
NHS, Vodafone, Kansas City Life, SKY Italia, Cybera
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Microsoft, Wiz, SentinelOne and others in Cloud Workload Protection Platforms (CWPP). Updated: October 2026.
920,769 professionals have used our research since 2012.