


Zscaler Internet Access and FortiSASE compete in the network security solutions category, focusing on providing secure web gateways and cloud-based security. Zscaler seems to have an edge due to its robust security suite and cloud-native architecture, which offers advanced threat protection and effective SSL inspection.
Features: Zscaler Internet Access offers URL filtering, SSL inspection, and advanced threat protection. Its cloud-native architecture provides control over internet threats, including data loss prevention and cloud app control. FortiSASE boasts seamless integration with Fortinet's ecosystem, a unified control interface, and features like web filtering, endpoint protection, and SD-WAN capabilities.
Room for Improvement: Users of Zscaler Internet Access seek better integration with existing applications, improved reporting, and user-friendly interfaces. Network latency and proxy IP issues also need addressing. FortiSASE could enhance third-party integration and connectivity with other vendors. Its security aspects require improvement, and the management setup can be more streamlined.
Ease of Deployment and Customer Service: Zscaler Internet Access provides deployment flexibility across cloud environments, though users report support responsiveness as a challenge. Technical support is rated well but requires faster response times. FortiSASE benefits from excellent initial setup support and integrates seamlessly with Fortinet's broader solutions, offering ease of management for existing Fortinet customers.
Pricing and ROI: Zscaler Internet Access is considered expensive, but justified by its superior security features and global coverage, providing significant ROI through improved security posture. FortiSASE offers competitive pricing with discounts, beneficial for education sectors and existing Fortinet customers. It consolidates costs and shifts expenses from hardware to cloud-based management, offering substantial long-term savings.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
With FortiCASB, we manage to save around 50% on our budget compared to other products.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
They are very fast, responsive, and knowledgeable.
The quality of the support is fantastic.
We had promising discussions about resolving these issues, but no real action followed.
I am totally satisfied with their response time and support quality.
If there is a solution in the market, the people supporting it should be technical enough to resolve issues at their first level or second level, or at least at the third level.
At a high level, they deliver the intended information, but I still need their representatives, particularly sales engineers, to provide detailed explanations, as the documentation may not cover every area that all audiences might be looking for.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
Zscaler Internet Access customer service is really very good.
I find customer support to be quite adequate
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
FortiSASE is a very scalable solution because it licenses every user individually.
If the customer is within the Fortinet ecosystem, they are generally good for scalability.
With the pricing structure that they currently have, it is only for big customers.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
We've experienced zero downtime.
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
They maintain high availability using numerous data centers globally.
FortiSASE is not stable yet and is in the learning stage.
Zscaler Internet Access is stable and capable of building resilient architectures.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
It is not as intuitive as the rest of the platform.
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Our iboss subscription access should be more secure with an OTP or VPN etc.
FortiSASE implementation is too complex where other products take two to three months or maximum four months to implement, FortiSASE took more than double that time.
If third-party vendors could be integrated and supported, enabling two-way communication, it would greatly enhance the solution compared to competitors such as Netskope and Zscaler.
While connectivity from outside to inside is okay, inside to outside is not.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
FortiSASE is an expensive product and the cost is indeed high.
The pricing for FortiCASB is competitive and not expensive.
When combining everything for a full SASE solution, I notice the pricing becomes quite high.
Zscaler Internet Access is recognized as an expensive solution.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Of course, it is an expensive product.
The solution's mental health function can detect if someone needs help.
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
The important aspects are twofold. One is authorization, and the second is access control.
FortiCASB is user-friendly and integrates well with other Forti-products, providing enhanced management capabilities.
In FortiSASE, these features are bundled, and since they are tightly integrated with the firewall, SD-WAN works without additional payment.
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users.
The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights.
| Product | Mindshare (%) |
|---|---|
| FortiSASE | 6.4% |
| Prisma Access by Palo Alto Networks | 10.4% |
| Zscaler Zero Trust Exchange Platform | 8.9% |
| Other | 74.3% |
| Product | Mindshare (%) |
|---|---|
| Zscaler Internet Access | 10.3% |
| Cisco Umbrella | 10.2% |
| Prisma Access by Palo Alto Networks | 7.8% |
| Other | 71.7% |


| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 7 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 3 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 10 |
| Large Enterprise | 37 |
Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.
Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.
What are the most important features of Iboss?The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.
FortiSASE offers AI-based threat detection and centralized management, ensuring robust security through features like Secure Web Gateway and SD-WAN. It's appreciated for ease of deployment, scalability, and support for global workforces, with potential for cost-saving cloud management.
FortiSASE integrates tightly with the Fortinet ecosystem, providing comprehensive cybersecurity features such as a firewall-as-a-service and deep packet inspection. It facilitates Zero Trust Network Architecture, replacing traditional VPNs for secure remote access. The platform enhances IT management capabilities by supporting micro-segmentation and protecting endpoint devices. Despite excellence in these areas, FortiSASE faces challenges in application segmentation security, agent reliability, and data classification. Criticisms include underwhelming GUI design, licensing complexity, and mobile device support. Improvements in agent installation, cloud management, and automation are priorities for expanding efficacy.
What are FortiSASE's key features?Enterprises deploying FortiSASE in specific industries benefit from its ability to integrate cloud security, safeguard branch operations, and reduce latency to corporate data centers. Its robust features support industries needing secure connectivity for remote users and micro-segmentation to protect sensitive data and resources. Users find it helpful in managing access to corporate applications and reducing reliance on traditional VPNs, streamlining operational efficiencies and enhancing security postures.
Zscaler Internet Access provides internet security through cloud-native architecture, ensuring threat protection and traffic management without relying on traditional VPNs and firewalls.
It enhances security by offering features such as CASB and DLP. With its cloud-native proxy architecture, it facilitates seamless security with reduced latency and high availability. Organizations value the scalability and centralized policy management, integrating seamlessly with existing systems for remote work. It ensures secure traffic management by delivering advanced threat protection and support for applications through SSL inspection and sandboxing. Enhanced measures for DLP, better integration with tools like MFA, and optimized reporting are areas for growth.
What are the key features?Many industries leverage Zscaler Internet Access for securing internet traffic and safeguarding against threats like malware and DDoS attacks. It is integral as a secure web gateway to fulfill data loss prevention, bandwidth control, and filtering needs, allowing remote users robust access and protection globally. Companies employ it alongside existing tools for proper security and policy enforcement.
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