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FortiSASE vs Zscaler Internet Access comparison

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Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
FortiSASE
Average Rating
7.8
Reviews Sentiment
5.1
Number of Reviews
17
Ranking in other categories
Secure Access Service Edge (SASE) (6th)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
57
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Mindshare comparison

Secure Access Service Edge (SASE) Market Share Distribution
ProductMarket Share (%)
FortiSASE7.1%
Prisma Access by Palo Alto Networks15.3%
Netskope12.2%
Other65.4%
Secure Access Service Edge (SASE)
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
Zscaler Internet Access14.2%
Cisco Umbrella16.9%
Prisma Access by Palo Alto Networks10.8%
Other58.1%
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Yusuke Murasato - PeerSpot reviewer
Efficient access control and authorization with easy configurations
The important aspects are twofold. One is authorization, and the second is access control. FortiSASE can operate in a cloud environment with client certificates for authorizations and access control using features like PostureCheck. The service assesses device security, checking updates on antivirus software and confirming Windows OS specifications. I can use it anywhere I want as long as I have an Internet connection. It's very easy to configure the environment.
Mohan Janarthanan - PeerSpot reviewer
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its initial setup was straightforward."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"iboss is among the few products providing inline filtering where no application is needed on the device."
"Content filtering is the most useful feature of iboss."
"It was a very easy product to install. It can be deployed very fast."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Its function is related to the licensing framework."
"The integration with the company's existing security infrastructure enhanced our security posture since it was a straightforward process."
"This advantage is having the ability to create an SPA unit of FortiGate."
"Overall, I'd rate the product eight out of ten."
"It's very stable."
"I feel that it is a stable solution...It is a scalable solution."
"I find Fortinet to be competitive with its firewalls."
"Deep packet inspection is easier to deploy in the FortiSASE environment. It's much simpler to configure one-touch deployment. It was considerably more convoluted to get that to work using FortiClient. All that processing horsepower is happening in Fortinet's cloud infrastructure, reducing the load on our local routers and on-prem FortiGate firewalls."
"The initial setup is very straightforward."
"SSL inspection is a valuable feature."
"​After a proper implementation, the maintenance is very low.​"
"The most valuable feature is bandwidth control."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution."
"Zscaler Internet Access's roaming user feature is most valuable and is much better compared to other secure web gateways."
"The solution is stable and reliable."
 

Cons

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"Its pricing could be better."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"The reporting feature needs improvement."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"File integrity monitoring would be very advantageous as an additional feature."
"FortiSASE is an expensive product and the cost is indeed high."
"FortiSASE is an expensive product and the cost is indeed high."
"They need to have more concise or precise ways to come up with the return on investment for convincing or presenting this to customers."
"FortiSASE is a work in progress. One area where there is room for improvement is the ability to use FortiSASE on an endpoint that doesn't have the client on it. Other solutions do that by building a VPN tunnel from their on-prem router into the SASE environment. FortiSASE doesn't have that feature yet, but it is on the roadmap for Q3 of this year. I've seen it in their development environment."
"While stability is generally good, we faced some difficulties during updates."
"FortiSASE implementation is too complex where other products take two to three months or maximum four months to implement, FortiSASE took more than double that time."
"They are trying to improve the features of FortiSASE, however, many FortiSASE gates still cannot connect. While connectivity from outside to inside is okay, inside to outside is not."
"Improvements should focus on security."
"In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
"Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"Zscale is providing a proxy IP, and most government sites will block traffic from a proxy. Also, we see some performance issues on the cloud side during DC failover."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
"The response time and engagement model for technical support could be improved to handle complex outages more efficiently."
"One thing that they could improve is the ability to import rules from other platforms."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"I rate the product price an eight on a scale of one to ten, where one is high price, and ten is low price."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"I rate the product's price a six on a scale of one to ten, where one is low price and ten is high price."
"I can only speak about the pricing for education users because we get discounts. Other users aren't going to get the same price, but FortiSASE is competitive with the other products out there. All the solutions came in at the same price, so it just came down to the product that works best for us."
"It is costlier than other solutions."
"It is quite expensive. It does its job, but it is quite expensive for what we need."
"Price-wise, the tool is reasonable compared to the other products in the market but it is not a very low-priced tool. The solution does provide value for money."
"ZIA follows a subscription model pricing and charges you based on the number of users. I would say its price is good."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
"Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"The price is competitive. It's not cheap and it's not expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
9%
Government
5%
Computer Software Company
17%
Manufacturing Company
8%
Financial Services Firm
7%
Comms Service Provider
6%
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
10%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise8
Large Enterprise39
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What do you like most about FortiSASE ?
The integration with the company's existing security infrastructure enhanced our security posture since it was a stra...
What is your experience regarding pricing and costs for FortiSASE ?
The pricing, licensing, and setup costs of FortiSASE are very advantageous if you are already a Fortinet customer. If...
What needs improvement with FortiSASE ?
The secured browser of FortiSASE has room for improvement. Palo Alto has a more mature security browser than Fortinet.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
 

Also Known As

iBoss Cloud Platform
No data available
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about FortiSASE vs. Zscaler Internet Access and other solutions. Updated: May 2023.
868,759 professionals have used our research since 2012.