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Cisco Web Security Appliance vs Forcepoint Secure Web Gateway comparison

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Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
Cisco Web Security Appliance
Ranking in Secure Web Gateways (SWG)
18th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Forcepoint Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
9th
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
56
Ranking in other categories
Internet Security (4th), Web Content Filtering (3rd)
 

Mindshare comparison

As of March 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.5%, up from 1.9% compared to the previous year. The mindshare of Cisco Web Security Appliance is 1.8%, down from 2.3% compared to the previous year. The mindshare of Forcepoint Secure Web Gateway is 3.1%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
iboss2.5%
Forcepoint Secure Web Gateway3.1%
Cisco Web Security Appliance1.8%
Other92.6%
Secure Web Gateways (SWG)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
IgnitiusMolepo - PeerSpot reviewer
Senior IP Network Defense at MTN
Ensures security for remote workers
The Cisco Web Security Appliance provides DLP to organizations. It helps prevent the unauthorized transmission of sensitive information by blocking such attempts. Additionally, it safeguards against malware attacks, particularly on websites not authorized by our company. Its role in protecting us from malware is pivotal. The organization itself handles the configuration and management of Cisco Web Security Appliance. Cisco assists in deploying and configuring the appliance and managing all associated services. Integrating the Cisco Web Security Appliance with other solutions is quite challenging. For instance, when we tried to integrate Netscape KSP, we encountered difficulties retrieving logs. Additionally, our solution failed to interact with the Web Security Appliance. Overall, the integration process remains problematic, hindering the effectiveness of our security infrastructure. We have both the cloud version and the on-premises version. For clients who require data sovereignty, we offer the on-premises version, which includes a data sovereignty tool. This allows them to enforce policies that prevent the transfer of logs to third-party data centres, ensuring compliance with their country's regulations. Overall, I rate the solution a nine out of ten.
reviewer1047669 - PeerSpot reviewer
PS & Technical Manager at a tech services company with 11-50 employees
Has faced usability challenges while managing integrated components
We are working with web gateway and full endpoint security. URL filter is a notable feature. While it is not specifically related to Forcepoint Secure Web Gateway alone, if you have the complete Forcepoint solution, it can integrate with other Forcepoint products, such as DLP solution and email gateway. The URL filter of Forcepoint Secure Web Gateway is good for web gateway. Clients and consumers do not prefer it because the interface is not good. When using FSM with DLP, web gateway, and email gateway, upgrades cannot be performed simultaneously since Forcepoint Secure Web Gateway might need an upgrade while email gateway does not, despite having the same manager controlling them. Forcepoint Secure Web Gateway works well with banking and small companies. Email gateway is less needed as everything is moving to the cloud.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is pretty sharp and very responsive."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Our primary use case for this product is DLP,"
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"It was a very easy product to install. It can be deployed very fast."
"iboss is among the few products providing inline filtering where no application is needed on the device."
"It also allows you to decrypt SSL traffic, and that's a really important feature as well, which is something I also configured."
"Cisco regularly upgrades features for the customer's security requirements."
"Cisco Web Security Appliance is user-friendly and easy to manage. It protects your environment while accessing the internet."
"The most valuable feature of Cisco Web Security Appliance is the provided anti-malware functionality and URL categorization. I can block access to malicious websites. 99 percent of the cases are related to a malicious website. If I cannot browse those malicious websites, then we are 99 percent protected."
"It integrates well with Cisco Email Security Appliance."
"The tool has good Umbrella DNS security."
"Since working with the tool, we have not found any threats in our organization."
"The most valuable feature is security."
"Everything is handled on the backend side. Users don't need to have any proxy on-premises. The solution handles all the dirty or initial traffic from their network, managing it on the backend itself."
"Forcepoint Secure Web Gateway has improved our organization through its ease of use."
"Transparent Mode: Since we have multiple sites and roaming users, it has helped us in deploying the proxy to users without having to push any configurations to end users."
"The URL filter of Forcepoint Secure Web Gateway is good for web gateway."
"Once deployed, the management console is simple and easy to use."
"It has protected clients against cyberattacks."
"Giving visibility to people's actions in the network, while keeping attackers out: across data centers, offices, branches, and the cloud."
"I like the product's scalability and stability."
 

Cons

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"The support is good but slow. Generally, the response time for resolving issues is getting slower."
"The GUI is not user-friendly, so it needs to improve or be simplified."
"The support for this solution could be improved. We have experienced issues with their SMARTnet support system."
"There are certain shortcomings related to the product's management capabilities, where improvements are required. The solution needs to provide better management of the category of web pages."
"If a user wants to use it for other devices like mobile or smartphones, this product isn't so reliable."
"The product is great, however, incorporating features offered by competitors would be beneficial."
"The FTD 21 model's Firepower Threat Defense does not have the multi-instance feature for the virtualization with the physical equipment."
"The reporting needs improvement."
"AD authentication is buggy and not very effective."
"The availability of clusters is limited, and the product is very unstable. The development team is slow as well."
"A feature we wish to see addressed in the next release of Forcepoint Secure Web Gateway involves its administration."
"A room for improvement in Forcepoint Secure Web Gateway is the support it offers. It's very bad. What I'd like to see in the next release of the product is for it to be less complicated because at the moment Forcepoint Secure Web Gateway is more complicated than other products. Sometimes issues come up that you can't solve without the support team. For example, you should write the root password to fix the issue. In the next release of the product, it would be good if it had an easy-to-use interface. Troubleshooting issues in Forcepoint Secure Web Gateway should be less complicated as well."
"Forcepoint can improve the Secure Web Gateway for enterprise-level services. If some internet service providers want to offer Web Proxy as a service, these appliances cannot handle that."
"The deployment is a bit complex and it requires expertise to deploy, which is something that should be improved and made easier to do."
"The solution has complexity with the databases, and we have to manually clear old data logs."
"The documentation is almost too much, it could be laid out in an easier to understand."
 

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"Cisco Web Security Appliance is not the cheapest solution on the market, but it's well worth it."
"The tool's licensing is yearly."
"The licensing options begin with 100 users and this is a high threshold for smaller networks."
"Licensing fees are based on the number of users."
"This is an expensive solution."
"The pricing is too high."
"At the time, licensing fees were paid on an annual basis."
"I rate Cisco WSA a seven out of ten since it is costly."
"The pricing on Forcepoint Web Security is fair. Fair pricing at current market rates, if you are comparing with the competition."
"It is quite expensive."
"The licensing is not expensive."
"The solution's pricing is competitive."
"The price of this product should be reduced to make it more competitive."
"Overall, I am not aware of the option to pay for one time use of Forcepoint Secure Web Gateway."
"The cost for Forcepoint Secure Web Gateway is lower than that for Zscaler and Netskope. It could be around $4 per user annually."
"It is a well-priced option."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
Financial Services Firm
22%
Computer Software Company
9%
Manufacturing Company
9%
Government
7%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise6
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise11
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise29
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What is your experience regarding pricing and costs for Cisco Web Security Appliance?
Comparing with other products, Cisco has more functionality, but pricing is a challenge. Cisco is not a product for s...
What needs improvement with Cisco Web Security Appliance?
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAN...
What is your primary use case for Cisco Web Security Appliance?
The user interface that I usually provide for the web app includes malware protection, URL filtering, data loss preve...
What is your experience regarding pricing and costs for Forcepoint Secure Web Gateway?
I would rate pricing for Forcepoint Secure Web Gateway a two out of ten. It's really expensive.
What needs improvement with Forcepoint Secure Web Gateway?
Forcepoint Secure Web Gateway is not endpoint security. If we have a chance to change, we would change it because it ...
What is your primary use case for Forcepoint Secure Web Gateway?
We have no big project, but we are trying to sell it in the market here. We are working with Forcepoint because there...
 

Also Known As

iBoss Cloud Platform
Cisco WSA, Cisco Web Security
Forcepoint SWG, Websense Web Security, Forcepoint TRITON
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
New South Wales Rural Fire Service, Caixa Seguradora
Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota
Find out what your peers are saying about Cisco Web Security Appliance vs. Forcepoint Secure Web Gateway and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.