Cisco Umbrella vs Symantec Proxy comparison

Cisco and Broadcom are both solutions in the Secure Web Gateways (SWG) category. Cisco is ranked #1 with an average rating of 9.2, while Broadcom is ranked #12 with an average rating of 8.4. Cisco holds a 13.7% mindshare in WSG, compared to Broadcom’s 1.9% mindshare. Additionally, 97% of Cisco users are willing to recommend the solution, compared to 80% of Broadcom users who would recommend it.

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Executive SummaryUpdated on Dec 28, 2025

Cisco Umbrella and Symantec Proxy are strong contenders in network security. User feedback indicates Cisco Umbrella's flexibility and cloud integration may edge out Symantec Proxy's advanced threat detection.

Features: Cisco Umbrella provides DNS-layer security, blocking ransomware and phishing threats. Its cloud-based setup allows quick deployment and integration with existing systems, while custom web filtering policies ensure compliance without additional hardware costs. Symantec Proxy offers meticulous web traffic control, blocking malicious sites with its reputation-based categorization and robust SSL decryption, ideal for detailed security analytics.

Room for Improvement: Cisco Umbrella could offer more competitive pricing, improve real-time reporting, and expand malware classification capabilities. Enhancements in IPv6 support and integration options are also desirable. Symantec Proxy needs simpler deployment processes, better SIM dashboard integration, and more comprehensive support from Broadcom.

Ease of Deployment and Customer Service: Cisco Umbrella's cloud-centric deployment is hassle-free, with strong technical support ideal for rapid scalability. Symantec Proxy, while reliable, can be challenging to deploy due to its predominantly on-premises setup, with mixed feedback on customer service.

Pricing and ROI: Cisco Umbrella is seen as cost-effective due to its robust features reducing hardware investments. However, its pricing concerns arise in regions with volatile currency rates. Symantec Proxy, perceived as pricey, justifies its cost with comprehensive security suites that reduce the need for multiple solutions, ensuring significant ROI through enhanced security posture.

To learn more, read our detailed Cisco Umbrella vs. Symantec Proxy Report (Updated: February 2026).

Buyer's Guide

Cisco Umbrella vs. Symantec Proxy

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of February 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.4%, up from 1.9% compared to the previous year. The mindshare of Cisco Umbrella is 13.7%, down from 19.3% compared to the previous year. The mindshare of Symantec Proxy is 1.9%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Web Gateways (SWG) Market Share Distribution
Product	Market Share (%)
Cisco Umbrella	13.7%
iboss	2.4%
Symantec Proxy	1.9%
Other	82.0%

Secure Web Gateways (SWG)

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

Read full review

Emilio Montoya

CTO at PROA

Ensures internet navigation safety and boosts productivity

The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.

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reviewer2341938

Head of IT, Infrastructure, DevOps & Cyber Unit at a financial services firm with 201-500 employees

Integration with compatible platforms streamlines web security management

The GUI has been effective. The proxy fulfills all the tasks I require, and it's not overly complicated. There aren't any specific features within Symantec Proxy that stand out for threat prevention in my use cases. The integration with FireGlass has been essential since both solutions are from Broadcom, enhancing compatibility as opposed to my prior experience where integration was troublesome.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

"Its initial setup was straightforward."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

More iboss pros

"The most valuable feature is the website protection capabilities because it prevents end-users from entering bad sites that potentially have malware or could be used for phishing."

"The integration features within, for example, the Cisco VPN product and the Umbrella module are valuable."

"The implementation is pretty easy."

"Umbrella, being one pane for managing, being all-encompassing, allows us to quickly go in, make a change, and it applies to either every location, if we want it to, or we can have policies in place that only apply to certain users or certain computers."

"The most valuable features for us include tenant lock, content filtering, and DLP solutions, looking for PII and information being exfiltrated."

"With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity."

"Cisco Umbrella is the first layer of security that protects me while surfing the net, identifying untrusted websites to prevent access."

"It makes it really easy to accomplish content filtering. We don't have to do a lot of customization. You just click the box for the content category and it's up to date."

More Cisco Umbrella pros

"It's a stable solution."

"The product is very good, and the URL filtering database is great."

"The most valuable feature of Symantec Proxy is the support and autoscaling."

"The CPL code is the best feature of the solution."

"Global Intelligence Network is the best feature of the product."

"The GUI has been effective."

"The most valuable feature is the caching."

"The initial setup of Symantec Proxy is easy."

More Symantec Proxy pros

Cons

"File integrity monitoring would be very advantageous as an additional feature."

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"The dashboards for local use could be better."

More iboss cons

"There are some situations where we would like to block things for specific user groups. I know that Umbrella does that, but it's not that easy.... when you want a specific task for specific rules and policies for user groups, you have to go three levels down in the menu, and it's hard to find where you do that task."

"The price could be better. The price is definitely a bit high, but we have to pay a premium for Cisco products."

"A feature I would appreciate seeing enhanced in Cisco Umbrella would be the ability to add or remove agents that we have, instead of just relying on how long the devices have been connected to the platform."

"Their support should be improved. It is necessary that the support is efficient. It is not really easy to get a resolution for an issue from Cisco support. They should be faster and more efficient."

"We would like them to add more features to Cisco Umbrella."

"The only thing I can think of is that I'd like to see a little more flexibility in policy creation. The way that policy is currently structured is like a "first hit succeeds" kind of policy. It would be nice if it were more hierarchical."

"In the future, they should combine some of the Cisco AMP features that they already have, for anti-malware purposes."

"We need to work on integration as it is very complex."

More Cisco Umbrella cons

"Symantec Proxy needs to include content management capabilities."

"Pricing is difficult to specify as Broadcom sells platforms that include multiple products, making it hard to determine the exact cost for the proxy component. Forcepoint sold only proxies, which was easier to measure."

"The platform's pricing needs improvement."

"The solution is quite complex."

"Prior to the Broadcom purchase, every appliance was application based, but now they have one ISG device and on top of it multiple applications are running. It has a single point of failure. If your device goes down, all of the applications would be down."

"The deployment is quite difficult."

"Support response time and case resolution could be improved."

"The solution could improve by having better documentation."

More Symantec Proxy cons

Pricing and Cost Advice

"It is expensive compared to one of its competitors."

"It is probably in line with other solutions, but I do not deal with the financial side."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"The overall pricing for iboss is very competitive and transparent."

"It was a little bit expensive on a per seat basis, but the company I was running was only a midsize Australian company, and it was a reasonable budget per computer for that system. It started off being a free product, and then Cisco bought it, and it went to a reasonable price. I was using Cisco AMP as well. So, my per computer cost was reasonably high, but for a small company, it was within an acceptable level."

"Its price for us is quite expensive because it's a subscription, and we just use it for the DNS log. So, for us, it's quite expensive."

"There are three models for licensing with different feature sets."

"You get what you pay for."

"Our costs were negotiated, and they are okay."

"Cisco should make the solution cheaper."

"The price is quite good."

"I think Cisco Umbrella is priced well. We have a mix of customers with different verticals such as education. We have clients in the commercial space as well. Umbrella is at a good price point for all of our customers."

More Cisco Umbrella pricing and cost advice

"The price of the solution is reasonable compared to others on the market."

"The tool is pretty expensive."

"The product is highly priced. There are no additional costs apart from the standard licenses."

"There is a license needed to use Symantec Proxy."

"There is a different department that looks into the licensing part."

"It's expensive. Clients often go to other products."

"Our cost was based on a three-year upfront CapEx contract."

"Licensing is based on a subscription."

More Symantec Proxy pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Computer Software Company

13%

Manufacturing Company

Financial Services Firm

Healthcare Company

Financial Services Firm

27%

Manufacturing Company

Government

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	50
Midsize Enterprise	30
Large Enterprise	51

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	4
Large Enterprise	12

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

See all answers

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

See all answers

What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

See all answers

Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...

See all answers

Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?

Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...

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What do you like most about Cisco Umbrella?

Cisco Umbrella is easy to monitor, manage, and deploy.

See all answers

What do you like most about Symantec Proxy?

We can address and rectify issues promptly, resulting in consistently positive outcomes.

See all answers

What is your experience regarding pricing and costs for Symantec Proxy?

Pricing is difficult to specify as Broadcom sells platforms that include multiple products, making it hard to determi...

See all answers

What needs improvement with Symantec Proxy?

AI features could potentially improve the proxy by helping build rules more efficiently, suggesting unused rules, and...

See all answers

Comparisons

Netskope vs iboss

Compared 12% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

FortiSASE vs iboss

Compared 7% of the time

Zscaler Internet Access vs iboss

Compared 7% of the time

Fortinet FortiGate vs iboss

Compared 6% of the time

More iboss Competitors

Zscaler Internet Access vs Cisco Umbrella

Compared 19% of the time

Cisco Secure Access vs Cisco Umbrella

Compared 9% of the time

Palo Alto Networks DNS Security vs Cisco Umbrella

Compared 6% of the time

Prisma Access by Palo Alto Networks vs Cisco Umbrella

Compared 4% of the time

Infoblox Advanced DNS Protection vs Cisco Umbrella

Compared 4% of the time

More Cisco Umbrella Competitors

Forcepoint Secure Web Gateway vs Symantec Proxy

Compared 17% of the time

Fortinet FortiGate vs Symantec Proxy

Compared 12% of the time

Zscaler Internet Access vs Symantec Proxy

Compared 7% of the time

Cisco Web Security Appliance vs Symantec Proxy

Compared 7% of the time

Advanced URL Filtering by Palo Alto vs Symantec Proxy

Compared 7% of the time

More Symantec Proxy Competitors

Product Reports

Buyer's Guide

iboss

January 2026

Download iboss product report

Buyer's Guide

Cisco Umbrella

February 2026

Download Cisco Umbrella product report

Buyer's Guide

Symantec Proxy

January 2026

Download Symantec Proxy product report

Also Known As

iBoss Cloud Platform

OpenDNS

Blue Coat Encrypted Traffic Management, ProxySG Appliance

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Cisco Umbrella provides fast-deploying DNS-layer security with powerful threat protection capabilities. Trusted by over 30,000 entities, it ranks highly in DNS security and effectively supports secure remote work environments.

Cisco Umbrella offers comprehensive DNS security, web filtering, and ease of use, enhancing network security through robust threat protection and malware prevention. It processes over 600 billion requests daily, making it a leader in its field. The seamless integration with existing infrastructures and cloud-based nature makes it suitable for remote and distributed work environments, ensuring consistent security throughout. Management is streamlined with a single-pane interface that simplifies administration, while in-depth reporting capabilities provide valuable insights for continuous monitoring.

What are the key features of Cisco Umbrella?

DNS Security: Provides leading protection by managing DNS queries and blocking malicious sites.
Web Filtering: Offers granular control over web content to safeguard internet usage.
Ease of Integration: Fits well into existing infrastructures, simplifying deployment and use.
Intuitive Management: Single-pane management streamlines administration and enhances usability.
Cloud-Based Flexibility: Supports secure remote work environments.

What benefits can users expect from using Cisco Umbrella?

Superior Threat Protection: Reduces risk by effectively detecting and preventing cyber threats.
Consistent Security: Provides uniform protection across network environments.
Efficiency and Visibility: Leverages comprehensive reporting for better security insights.
Easy Deployment: Quick and straightforward setup with minimal disruption.

Cisco Umbrella is widely adopted in industries requiring advanced DNS-level security to counteract malware, phishing, and cyber threats. Its ability to monitor and protect remote and roaming employees makes it an attractive option for sectors highly dependent on cloud services. By managing DNS queries and blocking harmful sites, Cisco Umbrella enhances cybersecurity across networks, providing an added layer of protection for businesses worldwide.

Cisco

Symantec Proxy is designed to provide web security, web access control, and secure web gateway functionalities for organizations. It helps protect against web-based threats, enforce web usage policies, and provide secure access to internet resources.

Symantec Proxy Benefits:

Easy to use
Comprehensive security features
Ability to block malicious websites and applications
Efficient management of network traffic
Scalable and compatible with various operating systems and devices
Highly rated customer support and technical assistance

Symantec Proxy Features:

Web Filtering: Symantec Proxy offers web filtering capabilities to control and manage web access based on predefined categories or custom policies.
Malware Protection: The solution incorporates malware detection and prevention mechanisms to identify and block web-based threats, such as malware, viruses, and phishing attacks.
URL Filtering: Symantec Proxy uses URL filtering to categorize and assess the reputation of web domains and URLs in real-time.
SSL/TLS Inspection: The proxy solution supports SSL/TLS decryption and inspection to examine encrypted web traffic for potential threats or policy violations.
Data Loss Prevention (DLP): Symantec Proxy may include data loss prevention capabilities to prevent the unauthorized exfiltration of sensitive data through web channels.
User Authentication and Access Control: The solution supports user authentication and access control mechanisms to enforce user-based policies and provide secure internet access.
Reporting and Analytics: Symantec Proxy provides reporting and analytics capabilities to monitor web usage, user activities, security events, and compliance violations.

Reviews from Real Users

Below are some reviews and helpful feedback written by Symantec Proxy users.

PeerSpot user, Consultant at a financial services firm, says that Symantec Proxy "...enables us to manage bandwidth for users based on their privilege levels. For example, if a user wants to use a certain application or resource, we can provide access based on their privileges."

PeerSpot user, General Manager & founder at a engineering company, writes that Symantec Proxy has "A complex deployment, no proper user reporting, and a proxy component that works."

Muhammad Salahuddin, Unit Head - Network and Security Solutions at FPM Solutions, states that Symantec Proxy has "Good URL filtering but is expensive and doesn't have good technical support services."

Broadcom

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim

Jefferies

Buyer's Guide

Cisco Umbrella vs. Symantec Proxy

February 2026

Free Report: Cisco Umbrella vs. Symantec Proxy

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