Cisco Umbrella vs Symantec Proxy comparison

Cisco and Broadcom are both solutions in the Secure Web Gateways (SWG) category. Cisco is ranked #1 with an average rating of 9.2, while Broadcom is ranked #12 with an average rating of 8.4. Cisco holds a 12.8% mindshare in WSG, compared to Broadcom’s 1.9% mindshare. Additionally, 97% of Cisco users are willing to recommend the solution, compared to 80% of Broadcom users who would recommend it.

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Executive SummaryUpdated on Dec 28, 2025

Cisco Umbrella and Symantec Proxy are strong contenders in network security. User feedback indicates Cisco Umbrella's flexibility and cloud integration may edge out Symantec Proxy's advanced threat detection.

Features: Cisco Umbrella provides DNS-layer security, blocking ransomware and phishing threats. Its cloud-based setup allows quick deployment and integration with existing systems, while custom web filtering policies ensure compliance without additional hardware costs. Symantec Proxy offers meticulous web traffic control, blocking malicious sites with its reputation-based categorization and robust SSL decryption, ideal for detailed security analytics.

Room for Improvement: Cisco Umbrella could offer more competitive pricing, improve real-time reporting, and expand malware classification capabilities. Enhancements in IPv6 support and integration options are also desirable. Symantec Proxy needs simpler deployment processes, better SIM dashboard integration, and more comprehensive support from Broadcom.

Ease of Deployment and Customer Service: Cisco Umbrella's cloud-centric deployment is hassle-free, with strong technical support ideal for rapid scalability. Symantec Proxy, while reliable, can be challenging to deploy due to its predominantly on-premises setup, with mixed feedback on customer service.

Pricing and ROI: Cisco Umbrella is seen as cost-effective due to its robust features reducing hardware investments. However, its pricing concerns arise in regions with volatile currency rates. Symantec Proxy, perceived as pricey, justifies its cost with comprehensive security suites that reduce the need for multiple solutions, ensuring significant ROI through enhanced security posture.

To learn more, read our detailed Cisco Umbrella vs. Symantec Proxy Report (Updated: March 2026).

Buyer's Guide

Cisco Umbrella vs. Symantec Proxy

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of March 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.5%, up from 1.9% compared to the previous year. The mindshare of Cisco Umbrella is 12.8%, down from 19.2% compared to the previous year. The mindshare of Symantec Proxy is 1.9%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Web Gateways (SWG) Mindshare Distribution
Product	Mindshare (%)
Cisco Umbrella	12.8%
iboss	2.5%
Symantec Proxy	1.9%
Other	82.8%

Secure Web Gateways (SWG)

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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Bryan Bettencourt

Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.

Ensures comprehensive protection with seamless threat logging and efficient policy management

My favorite feature of Cisco Umbrella is probably just the DNS and the fact that when a security threat happens, all of that gets logged in their Umbrella portal, and it's very easy to find who's been accessing the site and how many people have accessed it, so that we can go to them and make sure they're not compromised. The features of Cisco Umbrella benefit my company by providing less time to search for things through logs, to look for what we need. It's just one place to go, and we just search for it, and we find it really fast. The fact that there's a virtual database that has all that information is great on our portal.

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Ganesh Basappa

Network Security Consultant at a financial services firm with 10,001+ employees

Granular control for web traffic with enhanced content inspection, but support needs improvement

There are many use cases in terms of content inspection, such as having granular control for file type extensions when trying to download file types by default. It depends on the requirements, and based on that, we customize policies. We have deployed it in an Azure infrastructure, and we have…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Content filtering is the most useful feature of iboss."

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

More iboss pros

"The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service."

"It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers."

"I think recently with many people working from home, Cisco Umbrella has been very useful. For example, we can manage the device and the network when the employee is not working on the local host. Cisco Umbrella is very valuable for this kind of infrastructure."

"The solution is extremely stable. It has excellent performance."

"For us and for customers, it's the ease of integration with Meraki. It's just a couple of clicks. That allows us to deploy very fast, and it doesn't change the way a customer uses his service. It's just more secure."

"Cisco Talos threat intelligence significantly influences my company's ability to act against emerging threats, giving us the chance to patch our side or take precautions when zero-day vulnerabilities emerge."

"Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process."

"The primary advantage of Cisco Umbrella is its ability to safeguard our users no matter where they are working from - whether it's in the office or remotely, as per the new work model that has emerged globally. This integrated security solution has simplified our lives by combining all the necessary security measures in one product. Additionally, deploying the product is all it takes to protect all our users."

More Cisco Umbrella pros

"The CPL code is the best feature of the solution."

"The most valuable feature of Symantec Proxy is the support and autoscaling."

"The GUI has been effective."

"The proxy is valuable due to its reputation and categorization features for sites, which assist in blocking malicious sites."

"The security features provided by Symantec Proxy, such as granular controls for web traffic and caching, set it apart from other secure web gateways."

"We can address and rectify issues promptly, resulting in consistently positive outcomes."

"The initial setup of Symantec Proxy is easy."

"I would rate the overall solution a nine out of ten."

More Symantec Proxy pros

Cons

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."

"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."

"File integrity monitoring would be very advantageous as an additional feature."

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."

More iboss cons

"One of the issues with Umbrella is as you get into endpoint detection and response, such as EDR point solutions, some of them will not integrate well with Umbrella. Sometimes when you want to use technology, such as Always On VPN, it will not work. There are some looming issues as one type of technology starts to crossover with Umbrella. That is the challenge and Umbrella should find a way to be more compatible with some of the endpoint response solutions that are coming out on the market."

"It would be good to have more extensions to third-party products and a client for other device types."

"It needs better integration with external threat feeds to improve scoring."

"Missing a real data leakage prevention solution."

"We would like to see the enhancements made to the EDR, as we see features that are running endpoint management."

"It would be good if the more complex versions of Umbrella are simplified so that we can offer them in a more standardized way. We, as a telco, do not operate the same as a traditional integration partner would, who can sell all its services. We try to have a standardized approach as much as we can so that we can sell the solution with as many services added to it as possible. If you look at the structure of businesses in Switzerland, 95% of them have 10 persons or less, and they do not have a security specialist. Therefore, the higher the automated and standardized features, the better it is for them."

"I would like to see more integrations with more products. Some of the integrations need to be simpler as well. For example, the integration with Cisco Secure Firewall could be simpler. It would be good to make reporting simpler. For those who don't use SecureX, it would be good to make Umbrella really simple to use upfront. It's not a difficult product, but it can be daunting for someone who isn't exposed to it because there are so many options."

"I would like to have more applications being recorded."

More Cisco Umbrella cons

"The product needs improvement in support services, as they are lagging and not very responsive when we raise concerns or queries, especially in terms of significant impact."

"The user interface could be improved, and the price could be lower as well."

"The solution is quite complex."

"Symantec Proxy needs to include content management capabilities."

"One area for improvement in Symantec is the lack of a reporting server or dashboard integration with SIM."

"The deployment is quite difficult."

"The tool’s reporting features must be improved."

"Marketing needs improvement in Symantec Proxy, as it needs to catch up in sales here in the Asia Pacific region. Symantec Proxy licensing renewal also needs improvement."

More Symantec Proxy cons

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is expensive compared to one of its competitors."

"Cisco solutions are generally perceived to be rather expensive. We have constant internal discussions as to whether we should offer lower-priced security solutions from some of the competitors."

"You get what you pay for if you break the solution up into tiers."

"The pricing model is easier compared to some of the other solutions, and it is also competitive."

"I think it's worth the money."

"Its value exceeds its pricing."

"The price could be lower."

"The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower."

"Cisco should make the solution cheaper."

More Cisco Umbrella pricing and cost advice

"In terms of cost, it is expensive. Its pricing has been a challenge for us since its acquisition by Broadcom."

"The tool is pretty expensive."

"There are no licensing fees required."

"Licensing is based on a subscription."

"The product is highly priced. There are no additional costs apart from the standard licenses."

"There is a different department that looks into the licensing part."

"There is a license needed to use Symantec Proxy."

"Our cost was based on a three-year upfront CapEx contract."

More Symantec Proxy pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Computer Software Company

14%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Financial Services Firm

31%

Manufacturing Company

Government

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	50
Midsize Enterprise	30
Large Enterprise	51

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	4
Large Enterprise	12

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

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What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...

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Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?

Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...

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What is your experience regarding pricing and costs for Cisco Umbrella?

The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bu...

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What do you like most about Symantec Proxy?

We can address and rectify issues promptly, resulting in consistently positive outcomes.

See all answers

What is your experience regarding pricing and costs for Symantec Proxy?

Pricing is difficult to specify as Broadcom sells platforms that include multiple products, making it hard to determi...

See all answers

What needs improvement with Symantec Proxy?

AI features could potentially improve the proxy by helping build rules more efficiently, suggesting unused rules, and...

See all answers

Comparisons

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Zscaler Internet Access vs iboss

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Compared 18% of the time

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Compared 8% of the time

Palo Alto Networks DNS Security vs Cisco Umbrella

Compared 7% of the time

Prisma Access by Palo Alto Networks vs Cisco Umbrella

Compared 4% of the time

Forcepoint Secure Web Gateway vs Cisco Umbrella

Compared 1% of the time

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Compared 17% of the time

Fortinet FortiGate vs Symantec Proxy

Compared 15% of the time

Cisco Web Security Appliance vs Symantec Proxy

Compared 8% of the time

Aruba EdgeConnect SD-WAN Platform vs Symantec Proxy

Compared 7% of the time

Fortra's Clearswift Secure Web Gateway vs Symantec Proxy

Compared 4% of the time

More Symantec Proxy Competitors

Product Reports

Buyer's Guide

iboss

March 2026

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Buyer's Guide

Cisco Umbrella

March 2026

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Buyer's Guide

Symantec Proxy

February 2026

Download Symantec Proxy product report

Also Known As

iBoss Cloud Platform

OpenDNS

Blue Coat Encrypted Traffic Management, ProxySG Appliance

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Cisco Umbrella provides fast-deploying DNS-layer security with powerful threat protection capabilities. Trusted by over 30,000 entities, it ranks highly in DNS security and effectively supports secure remote work environments.

Cisco Umbrella offers comprehensive DNS security, web filtering, and ease of use, enhancing network security through robust threat protection and malware prevention. It processes over 600 billion requests daily, making it a leader in its field. The seamless integration with existing infrastructures and cloud-based nature makes it suitable for remote and distributed work environments, ensuring consistent security throughout. Management is streamlined with a single-pane interface that simplifies administration, while in-depth reporting capabilities provide valuable insights for continuous monitoring.

What are the key features of Cisco Umbrella?

DNS Security: Provides leading protection by managing DNS queries and blocking malicious sites.
Web Filtering: Offers granular control over web content to safeguard internet usage.
Ease of Integration: Fits well into existing infrastructures, simplifying deployment and use.
Intuitive Management: Single-pane management streamlines administration and enhances usability.
Cloud-Based Flexibility: Supports secure remote work environments.

What benefits can users expect from using Cisco Umbrella?

Superior Threat Protection: Reduces risk by effectively detecting and preventing cyber threats.
Consistent Security: Provides uniform protection across network environments.
Efficiency and Visibility: Leverages comprehensive reporting for better security insights.
Easy Deployment: Quick and straightforward setup with minimal disruption.

Cisco Umbrella is widely adopted in industries requiring advanced DNS-level security to counteract malware, phishing, and cyber threats. Its ability to monitor and protect remote and roaming employees makes it an attractive option for sectors highly dependent on cloud services. By managing DNS queries and blocking harmful sites, Cisco Umbrella enhances cybersecurity across networks, providing an added layer of protection for businesses worldwide.

Cisco

Symantec Proxy is designed to provide web security, web access control, and secure web gateway functionalities for organizations. It helps protect against web-based threats, enforce web usage policies, and provide secure access to internet resources.

Symantec Proxy Benefits:

Easy to use
Comprehensive security features
Ability to block malicious websites and applications
Efficient management of network traffic
Scalable and compatible with various operating systems and devices
Highly rated customer support and technical assistance

Symantec Proxy Features:

Web Filtering: Symantec Proxy offers web filtering capabilities to control and manage web access based on predefined categories or custom policies.
Malware Protection: The solution incorporates malware detection and prevention mechanisms to identify and block web-based threats, such as malware, viruses, and phishing attacks.
URL Filtering: Symantec Proxy uses URL filtering to categorize and assess the reputation of web domains and URLs in real-time.
SSL/TLS Inspection: The proxy solution supports SSL/TLS decryption and inspection to examine encrypted web traffic for potential threats or policy violations.
Data Loss Prevention (DLP): Symantec Proxy may include data loss prevention capabilities to prevent the unauthorized exfiltration of sensitive data through web channels.
User Authentication and Access Control: The solution supports user authentication and access control mechanisms to enforce user-based policies and provide secure internet access.
Reporting and Analytics: Symantec Proxy provides reporting and analytics capabilities to monitor web usage, user activities, security events, and compliance violations.

Reviews from Real Users

Below are some reviews and helpful feedback written by Symantec Proxy users.

PeerSpot user, Consultant at a financial services firm, says that Symantec Proxy "...enables us to manage bandwidth for users based on their privilege levels. For example, if a user wants to use a certain application or resource, we can provide access based on their privileges."

PeerSpot user, General Manager & founder at a engineering company, writes that Symantec Proxy has "A complex deployment, no proper user reporting, and a proxy component that works."

Muhammad Salahuddin, Unit Head - Network and Security Solutions at FPM Solutions, states that Symantec Proxy has "Good URL filtering but is expensive and doesn't have good technical support services."

Broadcom

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim

Jefferies

Buyer's Guide

Cisco Umbrella vs. Symantec Proxy

March 2026

Free Report: Cisco Umbrella vs. Symantec Proxy

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