I am working in a virtual desktop client machine. I have been working as a .NET and RPA UiPath developer. I have an overall of three years of experience in UiPath. I have automated individually, or with a team, and I have successfully completed more projects and also got rewarded.
Dotnet & RPA Developer at a insurance company with 1,001-5,000 employees
The selector and keyboard CTRL clicks are very useful to handle difficult scenarios
What is our primary use case?
How has it helped my organization?
It reduces human work and is time-saving. I am automating the insurance based project. All insurance claims are automatically validated and verified, and it sends the mail to the user automatically without human help and without any error. In RPA, UiPath is awesome.
What is most valuable?
Overall, it's good. The selector and keyboard CTRL clicks are very useful to handle the difficult scenarios. Basically, the UI is dynamically changed. The dynamic selector is very useful to select the controls.
What needs improvement?
Debugging and intelligence window. Sometimes it's difficult to debug the code. It gets stuck and closes automatically, or the VDX stops. Might be better if you improve the debugging it has to advantage.
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For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Consultant - Product Development at FIS (http://www.fisglobal.com/)
Has a drag and drop feature to build the application
What is our primary use case?
We run many batch jobs manually to accomplish our business processes, which is very cumbersome and prone to human errors. One wrong job run may take many hours to fix the data, which sometimes causes chaos. Due to automation, it is easy to resolve our manual batch job run.
How has it helped my organization?
When batch jobs run, at that time, systems are locked and users are out. Once it is completed, only then do we allow users to log in to the system. Many times, operators run wrong jobs which creates chaos and exceeds the SLAs. After the automation, I believe these issues can be resolved.
What is most valuable?
- Drag and drop feature to build the application
- Keyword-based search and accordingly it just inherits its properties.
What needs improvement?
In the next release, I believe it should include cross-platform features. Like if our product is developed on Linux, then it should be capable of running shell scripts.
For how long have I used the solution?
Still implementing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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UiPath
March 2025

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846,617 professionals have used our research since 2012.
Consultant - RPA at a tech services company with 11-50 employees
Enables our clients to get their work done within half of the time that it is done manually
Pros and Cons
- "The tech support that UiPath provides to the licensed user it is really helpful. There were some scenarios when my issue was resolved within 24 hours. Also, I like the constant updates that UiPath provided to us."
- "As in my opinion, debugging needs more improvement. Also, if we get any other tool or technology which helps extract information from the scanned or handwritten document than that will be really helpful as a user and for our clients as well."
What is our primary use case?
I am using it for a project that we did for our client e.g HR automation in which we create, update, and delete the employee the database which includes master data management, active directory, and SNOW as the used environments for the solution.
How has it helped my organization?
UiPath helps our clients achieve their goals like with RPA. Now, with UiPath they get their work done within half of the time that it is done manually. They have more accuracy in their tasks and it has become easier to maintain. Before they reach the office they already have all the work done by the bot in their desk.
What is most valuable?
The tech support that UiPath provides to the licensed user it is really helpful. There were some scenarios when my issue was resolved within 24 hours. Also, I like the constant updates that UiPath provided to us.
What needs improvement?
As in my opinion, debugging needs more improvement. Also, if we get any other tool or technology which helps extract information from the scanned or handwritten document than that will be really helpful as a user and for our clients as well.
For how long have I used the solution?
I have been using UiPath for two years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Engineer at Costa Cloud
Recording and scrapping which directly extracts the data from the website and saves it into the excel sheet is valuable.
Pros and Cons
- "We are able to extract data from the PDF and website, then translate the data into different languages."
- "We are not able to extract the data from the same type of PDF which is bulky in number, and scrapping is not so good."
What is our primary use case?
I did many small projects in UiPath like PDF extraction, website automation, and translated the data into different languages.
How has it helped my organization?
We are able to extract data from the PDF and website, then translate the data into different languages.
What is most valuable?
Recording and scraping which directly extracts the data from the website and saves it into the excel sheet.
What needs improvement?
We are not able to extract the data from the same type of PDF which is bulky in number, and scrapping is not so good.
For how long have I used the solution?
Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
RPA / AI Developer at a tech services company with 10,001+ employees
Had a great effect on the FTEs in my company
What is our primary use case?
Our primary use case of this solution is to automate a process that includes and prints out files that contain financial details of an insurance company into an Excel and apply some formulas on them.
How has it helped my organization?
UiPath had a great effect on the FTEs in my company since some of the most crucial tasks that were repetitive at the same time got automated.
What is most valuable?
The seamless development experience about the tool was great, and also the big number of packages and the community behind that backs everything.
What needs improvement?
Some more features for the newly developed mobile version would have a great effect on the future of the product.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
RPA Developer & Consultant at a tech services company with 11-50 employees
Good OCR and computer vision features
Pros and Cons
- "OCR technologies and computer vision (CV) technologies work very well and produce quality results."
- "Technical support needs improvement because it takes too long to escalate when necessary."
What is our primary use case?
We are doing some RPA projects for our customers at my company. Our customers are really good in their area. We are using UiPath studio for creating robotic process automations and using the Orchestrator for monitoring processes.
How has it helped my organization?
UiPath is a company that quickly develops new features and constantly follows current technological trends. Working with this company has taken us far. Thanks to UiPath, we can develop new projects much faster. It is really easy to start using their products.
What is most valuable?
OCR technologies and computer vision (CV) technologies work very well and produce quality results. Thanks to these products, we have created very good automations. Many of our customers are delighted to be developing projects with these features.
What needs improvement?
The machine learning module can be made more usable, including the latest improvements in the field.
Technical support needs improvement because it takes too long to escalate when necessary.
For how long have I used the solution?
I have been using UiPath for developing RPA projects over the past year.
How are customer service and technical support?
When we open a case, they are very interested, but technically it takes some time to get in touch with higher-level people. I think this is an issue that needs improvement.
What other advice do I have?
Overall, this is a very good environment to work with.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Analyst at Hexaware Technologies Limited
Citrix automation and computer vision are valuable features
What is our primary use case?
To reduce or eliminate routine manual and clerical tasks, and to reduce manufacturing lead time.
How has it helped my organization?
Increased labor productivity and reduced manufacturing lead time.
What is most valuable?
- Citrix automation
- Computer vision
- Data scraping
- API integration.
What needs improvement?
Orchestrator should be free of cost. Now the demo orchestrator gives to access to deploy one or two bots. It should be more. There should be a more graphical log inside it.There should be more click level reporting inside orchestrator
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
RPA Developer at a consultancy with 11-50 employees
Offers many out-of-the-box features and helps with fast development and error reduction
Pros and Cons
- "What I appreciate about UiPath is that, compared to the competitors, it has pretty much everything. There are so many out-of-the-box solutions that it's difficult to find a match."
- "There are so many out-of-the-box solutions that it's difficult to find a match."
- "When someone starts an automation, there should be some notification window on the screen to provide information about the flow's status and progress."
- "When someone starts an automation, there should be some notification window on the screen to provide information about the flow's status and progress."
What is our primary use case?
I have automated a few basic business workflows. They were simple automations.
In terms of complex workflows, generally, we have some kind of system to interact with over a browser. There are specific sites such as SAP or other HR applications that usually have browser UIs. Browser interactions are the best I have found with RPA solutions.
We have tested the Document Understanding feature, which seems promising. Although I haven't developed a proper workflow for that use case, it looks useful. The framework seems to help set up the development process without needing extensive programming knowledge.
We also use UiPath in our Microsoft environment, particularly for core applications such as Excel, Word, and Outlook. Excel activities are very useful, so it has become a core element of our workflows. As a developer, I enjoy using Visual Studio to create custom activities based on specific business workflow requirements.
There are also a few use cases for agentic automation. A core element is processing the source document, whether it's Microsoft Word, PDF, JSON, or XML. It parses the documents, retrieves required data, and pushes the data into a target system, such as a database or Excel table. The automation acts as an automated interface, moving data from a source system to a target system.
UiPath helps speed up digital transformation and ideally reduces associated costs. Though there are instances where the frequency of automation has decreased, impacting overall effectiveness, generally, our automations operate ten to hundreds of times faster than manual processing.
There's a notable reduction in human error. Partners are often surprised that the automated process doesn't make mistakes. While we can't predict all unexpected issues, business-related errors are virtually non-existent once a process is automated.
How has it helped my organization?
When considering specific features of UiPath that streamline operations, the management part of UiPath Orchestrator for unattended automation is helpful. The scheduling is very nice, easy, and simple to manage, allowing me to oversee workflows and their schedules effortlessly.
It saves time for the development team. The agentic automation from UiPath is user-friendly. It's definitely one of the stronger points. It's really easy to handle, even for someone who has never heard about RPA. It's generally simple. Once I install the system, I show them how to start and stop the processes, and that's basically all there is to it.
What is most valuable?
What I appreciate about UiPath is that, compared to the competitors, it has pretty much everything. There are so many out-of-the-box solutions that it's difficult to find a match. I have tried to compare it to free alternatives, and the difference is night and day.
It's simple to develop and use for developers and end-users as well, so I would say that's probably the most important aspect for us. The development time is very fast once a UiPath developer learns the basics of development. It usually takes a few days to automate a business process, which is mind-blowing compared to other options.
What needs improvement?
There is one major feature I feel is missing from UiPath. When someone starts an automation, there should be some notification window on the screen to provide information about the flow's status and progress. Currently, users can see if the flow is running and some basic information, but there's no core notification window that fully informs users. Incorporating such a feature would greatly enhance user experience.
What do I think about the stability of the solution?
I faced one issue with UiPath Studio where when automating a workflow takes several hours and the application remains open, it can consume an immense amount of memory, sometimes up to six gigabytes of RAM. Restarting UiPath Studio usually resolves this. I'm uncertain if this is a common issue or specific to my environment.
How are customer service and support?
I usually use the UiPath Community, which is pretty much my primary resource. I occasionally explore the marketplace for specific activities that may already exist. However, I primarily rely on forums. Most of the time when I have a specific question, I find the proper answer there. About 90% of the time, I find relevant forum threads where someone has encountered the same issue or question.
I utilized the UiPath Academy heavily in the first two years, completing most developer-related lessons. It's challenging to keep track of all the lessons nowadays, so in recent times, my learning has shifted more towards forums and YouTube videos rather than strictly relying on the academy.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I haven't worked with any RPA product before UiPath. We did explore other options back in 2019 and compared various competitors when we had a project in 2023. However, my development experience has solely been with UiPath.
How was the initial setup?
If our partner requires an on-prem RPA solution, we create a compact UiPath architecture. We have several partners with on-prem orchestrators and associated servers. It's really simple to assemble. I know because it took just a weekend to set up all the servers. If someone prefers cloud solutions, it's even easier since much of the configuration is pre-set. Overall, I would say that it's not difficult to develop an on-prem architecture.
What was our ROI?
On paper, I believe there are cost savings thanks to UiPath. However, I don't have access to exact conversion numbers. I can see saved time and reduced FTEs, but I can't specify how that translates into actual money. Some workflows don't pay off the license due to infrequency, but overall, I believe it does contribute positively.
What's my experience with pricing, setup cost, and licensing?
I would definitely recommend UiPath, although the major concern is that it's not super cheap. Despite its higher price, I understand the complexity behind it since it's the most comprehensive RPA solution.
The cost can be a barrier in Hungary, making it difficult for me to persuade others to invest, especially when unattended robots come at a significant price point.
What other advice do I have?
When we were trying to implement UiPath in our environment about four or five years ago, things were totally different than they are today. Many automation solutions didn't exist back then, making it challenging to get familiar with the product and its capabilities initially. Since then, the RPA ecosystem has expanded significantly. Document Understanding wasn't a feature in 2019 or 2020, but now, it is much improved.
We haven't really used the communication mining feature. I've checked it a few times, but we usually handle manual interviews with key users. As for task mining, I used it for documentation purposes when creating workflow documentation. It supports generating document templates, which is very useful for us, but we haven't used it for deeper automated workflow steps.
I would rate UiPath an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Apr 11, 2025
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Versioning is also good. It automatically convert the code after upgrading the software.I haven't faced any issues after upgrading.