What is our primary use case?
We are a software company providing software to paper manufacturing organizations, and we have an extensive ERP product along with many add-on products.
With the need to increase security awareness and vulnerabilities, we decided that we needed to scan our software, so that was how we started using Veracode.
We found Veracode eye-opening because we had many third-party libraries in our application, and we found vulnerabilities and had to upgrade those libraries or seek alternatives.
Our use cases for Veracode were to make our software more secure and provide a better competitive advantage over our competitors by telling our clients that we have secure software.
What is most valuable?
What we found most valuable in Veracode is the ability to do automatic scans of our software. We've incorporated the solution into our SDLC process, so we take our builds before they get released and put them through scans to ensure any new vulnerabilities haven't occurred.
We found Veracode good at preventing vulnerable code from going into production.
We also use the Software Bill of Materials (SBOM) as we run many applications through Veracode. We use SBOM to discover all the different vulnerabilities and what that stack looks like.
We also found Veracode very good in helping us manage risks, such as supply chain, licensing, and security. The solution allows us to see where the risks are and if updates are available and identify how to remediate our software quickly.
Our company also found it moderately easy to use Veracode when creating a report via the Software Bill of Materials. There may be a bit of a learning curve, but once users have done it, they'll run the same report.
As for policy reporting in Veracode to ensure compliance with industry standards and regulations, we have not used the solution that way. Instead, we rely on the different statuses to achieve the levels we want to achieve and be able to use that on marketing material.
Veracode offers visibility into the application status at every development phase throughout the software development life cycle, but we have not implemented that. That feature is built into the development tool, so developers will get alerts as they code, but we plan to do that in the coming year.
We found a moderate false positive rate in Veracode. There were a few false positives. Veracode can identify vulnerabilities, which we found nice. We could flag false positives on Veracode so they don't continue to pop up and hunt them down, and the solution will ignore those in the future.
The false positive rate in Veracode doesn't affect developer confidence in the solution when fixing vulnerabilities because we realized that our application is huge. False positives will happen in large applications just because of the different ways of implementation and features. No toolset can handle all those different features and interactions, so we can't say they relate to vulnerability.
Veracode dramatically impacted our company's ability to have security awareness and achieve a level of confidence that we can put out to the marketplace.
We also saw how Veracode affected our company's overall security posture, explicitly being able to put the solution into automatic scanning mode, then through our SDLC cycles, and achieve a Veracode-verified status. We can use that as a marketing advantage and say that we've achieved Veracode-verified status with one of the leading vendors of security scanning software. We've reached a level of status with them, and we continually scan our software so our clients can be confident that our software has been scanned for security files before implementing a new software release.
What needs improvement?
An area for improvement in Veracode is the time that it takes to scan large projects, as that makes it difficult to fit into our CI/CD pipelines.
One of our app scans times out after two hours, which requires uploading and scanning that particular application manually. Still, there's no visibility into the CI system with the vulnerabilities found. My company cannot incorporate that into the automatic cycle and has to scan manually, so Veracode could improve on that.
For how long have I used the solution?
I've been using Veracode for about two years.
What do I think about the stability of the solution?
Veracode is very stable. I have no concerns with its stability.
What do I think about the scalability of the solution?
Veracode is very scalable from the perspective of ERP applications, though we aren't sure if other clients have applications larger than ours. For reference, we have five million lines of code in our application.
How are customer service and support?
I've contacted the Veracode technical support team and found the support responsive. The team also got back to me quickly. I didn't find any issues with Veracode support.
I would rate technical support as eight, just because you still need to do manual scans, as Veracode still has not addressed that issue.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We used a product called Mend.io, formerly WhiteSource, before Veracode to look at vulnerabilities.
How was the initial setup?
I was part of the initial deployment of Veracode, and it was straightforward because Veracode had excellent training programs and onboarding procedures. The Veracode team also helped along the way and was very supportive in answering questions and keeping my team plugged into any new offerings.
What about the implementation team?
We implemented Veracode in-house with only three people involved.
What's my experience with pricing, setup cost, and licensing?
I found Veracode very expensive, though I'm not the person paying for it. I was surprised to find out how much the subscription costs and that the executive board approved it, but it was a no-brainer because now my company has better security scans.
What I can tell others looking into Veracode but concerned about its price is that the price or cost is justified. After all, you can tell potential clients that your software is better than competitor software because you're scanning it and Veracode-verified.
The verification levels of Veracode are essential because you can use Veracode to start climbing up the ladder to say that your software's even more secure than anybody else because it achieved this level of verification.
In terms of Veracode reducing the cost of DevSecOps in our company, we find that tough to determine because we never had a real concentration on DevSecOps before Veracode. It was forced on us by the fact that the industry was becoming more vulnerable, so now we are experiencing an increase in price in DevSecOps because we're paying attention to it now. We used to skate by and weren't affected by vulnerabilities. Still, because the industry had more vulnerabilities, our customers asked if we were scanning our software, so we had to find a solution and add DevSecOps to address industry needs.
Which other solutions did I evaluate?
I did a Gartner search on the top three solutions and looked at their reviews, and Veracode came out to be the leader, so I just went with the leader from a partner perspective.
What other advice do I have?
My company has a hybrid Veracode deployment. It's a cloud-based solution, so it's tied to the company's automatic build cycles, where you can access and do scans through the cloud.
Veracode doesn't require maintenance. The only maintenance my company performs is fixing vulnerabilities found by Veracode.
Overall, my rating for Veracode is seven out of ten.
I advise others looking to evaluate Veracode to utilize the presales marketing side first. For example, my company was able to utilize Veracode in a presales environment and do the scans to find out how vulnerable my company's software is and compare Veracode with the previous tool, WhiteSource. My company found additional vulnerabilities and was able to do that before signing the contract. It may be best to do a test run of Veracode to find out what the tool is all about and how it looks to your company.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.