VMware Carbon Black Endpoint Reviews

The product's most valuable feature is its ability to be fully integrated with the VMware environment.

The product's stability could be improved.

I have been using VMware Carbon Black Endpoint for one or two years as a system integrator.

Stability-wise, the product could be better. 

The platform is very easy to scale. It is suitable for small and medium businesses.

The technical support services are good.

Positive

VMware Carbon Black Endpoint's installation is easy. The deployment takes one or two days, but the training administrator takes more time.

I rate VMware Carbon Black Endpoint a ten out of ten.

We use the solution for threat detection and endpoint protection. It generates alerts in case of invalid signatures while installing software.

The solution's most valuable feature is live response. We can verify and view the task list and the processes. Also, we can create policies with its help.

It is challenging to extract a report on the status of ongoing scans. They should work on this particular area of the solution.

The solution's customer service team responds quickly.

Positive

I rate the solution as seven.

Our primary use case is for application control.

The whole purpose of the product, like application control, is very good, and also if you need to update some policies, it works well and instantly.

I would like to see the user credentials feature improved. I would also like to see more reporting features and better ways to roll the reports out.

I have been using Carbon Black CB Defense for more than a year.

I would say the stability is high a nine on a scale of one to ten.

On a scale of one to ten, I would give it a nine for being highly scalable.

Technical support is pretty responsive. I have not had to use them a lot and when we need them we route them through our team.

The initial setup was straightforward I had some minor issues with the web application I logged in and fixed them. The initial deployment only took about half a day. We have deployed to around one hundred systems.

The deployment was done in-house.

The pricing is annually based and operates through another department than mine.

I would rate Carbon Black CB Defense an eight out of ten.

It is used for protecting our file servers. Its version is kept up to date, so it should be fairly current.

We found that Trend Micro was producing a little bit more load on our servers than what we wanted. So, we went to Carbon Black because it was integrated with VMware. It is great on the servers. It puts very little load, and it does an excellent job.

I found it very valuable as a whole. It is good at detecting anything and has kept us very safe. It is also very easy to use. 

I haven't run into anything that needs improvement. The website interface can be a little bit better, but it's still good as compared to most others.

I have been using it for close to a year.

It is stable.

I believe it is very scalable. In terms of its users, for the most part, there are only two of us using it. I am the IT administrator and primary user, and we have an IT support person who handles PCs and backs me up on servers. We are taking care of its deployment and maintenance.

We are looking at the possibility of expanding its usage in the future to include desktops.

I've never had to call technical support.

We were using Trend Micro Apex One on our servers, and we found that Trend Micro tended to load the servers up a little bit. That's why we switched to Carbon Black.

It was very straightforward. It was very easy to set up. 

Its deployment didn't take that long at all. We purchased it and then just installed it on different servers, one at a time.

We did it ourselves.

I've never calculated an ROI on it.

Its pricing was very good, which is one of the reasons I went to it as an alternative. It is on a yearly basis. There are no additional fees.

We did not evaluate other options.

If you're running a VMware environment, you can definitely go ahead and use it. 

I would rate it a 10 out of 10.

It is a very complete platform. It is very useful for my customers.

Carbon Black CB Defense is ideal for a medium-sized business. It is not, in my opinion, suited for large enterprise companies.

Carbon Black works very well for the endpoint. It explains the situation very clearly.

I believe they could improve the new intelligence solution to monitor activity, in the network. They will most likely need to create or include a feature that checks the network.

I have worked with Carbon Black CB Defense for three or four years.

Carbon Black CB Defense is a very stable product.

The scalability of Carbon Black CB Defense is very good.

I would rate Carbon Black CB Defense an eight out of ten.

We primarily leverage the product for its security functionality.

The product is pretty strong in terms of security and their features are very good in that respect. Their research engine, the antivirus engine, it's very strong compared to any other product on the market right now.

The solution is stable.

They do have options on the market that can scale. 

Technical support is great.

It's not too difficult to set up and the deployment is fast. 

Carbon Black does not have a big market in Pakistan right now. They are actually trying to penetrate the region right now. They don't have many customers. Even we are new to the Carbon Black as well, in that we knew about Carbon Black for a long time, however, as far as implementing it and giving it to our customers, we are still new to it.

The pricing could be more reasonable. 

I've been dealing with the solution for six to seven years or so. It's been a while. 

The stability has been excellent. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. The performance is good. 

There are versions of the product that can scale. 

We have about three customers that use the product at this time. It's not that many as it's not a well-known product in our region. 

Normally they have pretty good technical support. Specifically, if you purchase the technical support directly from Carbon Black, then they are very responsive and very quick.

I also deal with McAfee and Kaspersky.

The initial setup is pretty straightforward, and the deployment is fairly quick. Of course, it depends on the environment. However, it shouldn't take more than a day or two to set up and to have everything up and running. 

We have one person, an engineer, that can handle deployment and maintenance tasks as necessary. 

We are able to implement the solution for our clients. 

The pricing could always be a bit better. They could work to make it less expensive. Right now, they are far and above more expensive than other similar options on the market. 

The license costs are paid yearly.

We are resellers. 

The solution can be deployed both on-premises and in the cloud.

I would definitely advise new users of just this one thing: that before thinking about Carbon Black or purchasing it, they should look for other solutions as well. As far as the cost is concerned, Carbon Black is much more expensive than any other product. That's something that needs to be taken into account.

I would rate the solution at a nine out of ten. 

We used it for EDR, as well as endpoint protection, the whitelisting feature.

The EDR and reports were helpful in improving our organization.

The EDR was amazing. It was very responsive. It did an excellent job of providing us the information we needed in a timely fashion, as long as the latest agent was up-to-date on the client.

The whitelisting system, and the concept of it, overall, is pretty decent. The problem with the whitelisting capability is that it's pretty archaic. Based on all the security roles and the release privilege, it could take time for an application to be whitelisted and approved for use.

The Mac support needs improvement, as it had next to none.

The biggest problem we had was the Mac support. It had very little, and my C-suite is almost exclusively Mac, as is my marketing and development department.

We had used the Carbon Black CB Defense for two years. We changed to another solution approximately nine months ago.

We were using the latest version at the time.

The stability of the on-premises servers had no issues but the resource allocation on the clients was a bit high, especially with having to run two agents. The detection agent, the Whitelist, and the control agent.

We didn't have any problems scaling this solution.

It did the job. It was great for Windows, but it had no Mac support and had nothing for Linux, which makes it hard.

We had 150 users in our organization. Their roles varied from CSF departments through to my C-suite.

Technical support seemed pretty good and I didn't have any problems with it. 

If we had a problem or a question, and they would get back to us in a reasonable amount of time. 

The only place that we ran into trouble was with Macs. That's my general theme here with Carbon Black, unfortunately.

I would rate them an eight or a nine. They were good for the most part.

Previously, we were on the Kaspersky Enterprise Solution for a couple of years. It was a signature-based system. Signature-based systems are getting easier to get around by the attackers these days, so we swapped over to something that is a little closer to attack vectors, which says, don't run anything that we don't approve.

The initial setup was moderate.

For others who are interested in using Carbon Black, I would recommend checking your use case. If your use case is Linux and Mac, then it will be problematic, based on my experience.

These days, with VMware taking them over, I'm willing to bet that that's going to change.

I see some redemption in their future, with VMware owning them. VMware is a very strong player in the workspace, and especially with their workspace tool that VMware's building to work with Windows, Mac, and Linux clients, in order to do VDI.

For the Windows endpoints, it was incredibly useful, nothing got through it, which is a bad thing in some cases because we hadn't tagged the certificate platform appropriately. So, it's a bit of an improvement needed there, but the biggest complaint is around the operating systems not being available.

I would rate Carbon Black CB Defense a seven out of ten.

We manage service providers. We provide this solution to other clients and companies that need it, and we are using the latest version.

It is stable and easy to set up.

The application control can be improved. It should also have an automatic update of the agents.

I have been using this solution for six months.

It is stable.

It is scalable.

Technical support is very effective. I am satisfied with them.

The initial setup is easy. It is not something difficult.

I would recommend this solution. We are going to keep providing this product. 

I would rate Carbon Black CB Defense a six out of ten.