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Infrastructure Professional Service Team Lead at G-Able
Reseller
May 19, 2023
Many good features including stability and reliability; lacks a snapshot feature
Pros and Cons
  • "Has many good features, and is stable and reliable."
  • "It lacks a snapshot feature."

What is our primary use case?

We have a partnership with VMware and I'm the professional service team lead. 

What is most valuable?

VMware has many good features, is stable and reliable. 

What needs improvement?

I'd like to see the snapshot feature that Nutanix has in their product. It takes a snapshot as a backup without processing as a third-party product. I'd like to see that backup feature in VMware.

For how long have I used the solution?

We've been using this solution for seven years. 

Buyer's Guide
VMware vSphere
April 2026
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

We're not very satisfied with the customer support. Sometimes I open a ticket and get a remote appointment with one of our customers and most of the time they're not there and I can't contact them. 

How was the initial setup?

The initial setup is pretty easy and took us a couple of days. We check that the hardware is compatible, then we update the firmware and set up an IP address and then test and tune it. Most of our clients are smaller sized companies. 

What other advice do I have?

This is generally a good and stable solution. It's about weighing up the cost against what the product offers for a specific use case. 

I rate this solution seven out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
virtuali332868 - PeerSpot reviewer
Virtualization Architect at a tech services company with 51-200 employees
Real User
Sep 18, 2021
Highly scalable, helpful technical support, and simple installation
Pros and Cons
  • "VMware vSphere has plenty of features."
  • "Though this is an expensive solution it has great functionality, do not try and go too cheap or it will end up costing you more in the long run."

    What is our primary use case?

    We use most of the VMware products primarily in server virtualization.

    What is most valuable?

    VMware vSphere has plenty of features.

    For how long have I used the solution?

    I have been using VMware vSphere for approximately 20 years.

    What do I think about the scalability of the solution?

    The scalability of the solution is excellent.

    How are customer service and technical support?

    The customer service that VMware provides is good quality.

    How was the initial setup?

    The installation is simple.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution could be cheaper compared to others.

    What other advice do I have?

    Though this is an expensive solution it has great functionality, do not try and go too cheap or it will end up costing you more in the long run.

     I rate VMware vSphere a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
    PeerSpot user
    Buyer's Guide
    VMware vSphere
    April 2026
    Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
    893,244 professionals have used our research since 2012.
    reviewer2263155 - PeerSpot reviewer
    Lead Security Engineer at a tech services company with 201-500 employees
    Real User
    Dec 11, 2023
    Helps to deploy and manage VMs but needs to enhance stability
    Pros and Cons
    • "The tool makes virtualization easy. It was free, and we could profit from its GUI. It helps to manage VMs easily."
    • "The solution needs to improve its stability."

    What is our primary use case?

    We use VMware vSphere to deploy and manage VMs. 

    What is most valuable?

    The tool makes virtualization easy. It was free, and we could profit from its GUI. It helps to manage VMs easily. 

    What needs improvement?

    The solution needs to improve its stability. 

    For how long have I used the solution?

    I have been using the solution for six to seven years. 

    What do I think about the stability of the solution?

    VMware vSphere is stable. I rate it seven out of ten. 

    How are customer service and support?

    Technical support is not available in the free version. However, you can get support from the community. 

    How was the initial setup?

    VMware vSphere's deployment is easy. It doesn't take more than 20 minutes. You can download it from the official website and install it. 

    What's my experience with pricing, setup cost, and licensing?

    We are using the tool's free version. 

    What other advice do I have?

    VMware vSphere's community is good. I recommend using the product if you are in the initial career phase and need to deploy a few virtual machines for testing purposes. For more extensive virtualization needs in a production environment, especially when dealing with many VMs, opting for VMware ESXi, its upgraded version, would be a prudent choice. I rate it eight out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2026
    Buyer's Guide
    Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.