- Auto Tiering: Ability to automatically move data from fast SSD drives to low cost disk drives and vise versa.
- Performance: Increase performance with FAST Cache (SSD), QoS and Auto Tiering.
- Unified storage: Provides capabilities for both block and file storage.
Solutions/Systems Engineer with 1,001-5,000 employees
It can scale to meet the needs of the growing business without compromising performance
Pros and Cons
- "Since implementing VNX, we achieved a 10 times increase in the performance for its end users."
- "I think one area where we would like to see improvement is better deduplication and compression."
What is most valuable?
How has it helped my organization?
- Improved Performance: Since implementing VNX, we achieved a 10 times increase in the performance for its end users.
- Increased Scalability: As we continue to grow, VNX can scale to meet the needs of the growing business without compromising performance.
- Simplified Management: VNX's ease of use and Unisphere management software allow us to provision new storage in just minutes and instantly view its performance.
- Data Protection: VNX's replication solutions deliver comprehensive data protection and disaster recovery.
What needs improvement?
I think one area where we would like to see improvement is better deduplication and compression. Some other vendors offer better deduplication and compression ratios and performance.
For how long have I used the solution?
Five years.
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What do I think about the stability of the solution?
No, I think VNX is one of the stable storage products available in the market.
What do I think about the scalability of the solution?
No. Very easy to scale, both capacity and performance-wise.
How are customer service and support?
A nine out of 10.
Which solution did I use previously and why did I switch?
We had EMC Celerra (file storage) and Clariion (block storage). When EMC introduced VNX, it provided both file and block storage capabilities. It was a no brainer for us to replace our existing storage with VNX. VNX made storage management simple as well as the cost of maintenance went down from two storage arrays to one.
How was the initial setup?
EMC did the initial setup. Though VNX management is pretty straightforward. Utilizing Unisphere, we can provision storage in matter of minutes.
What's my experience with pricing, setup cost, and licensing?
From a licensing perspective, my advice to others would be to take a look at VNX Total Efficiency Pack. This unlocks all the features of VNX.
Which other solutions did I evaluate?
We did not.
What other advice do I have?
My advice would be to do research on VNX application performance.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Asst.Manager - IT Operations at a retailer with 10,001+ employees
One of the best supports you will ever get with top notch tech support and live chat
Pros and Cons
- "One thing I would like to explicitly mention here is the EMC support; it is by far one of the best supports you will ever get in comparison with any vendor."
- "So far we haven't had many issues with the VNX. However, the Data Mover (that manages CIFS/NFS) part needs some improvements."
What is most valuable?
- Its reliability and ease of use.
- Single console for managing block and file (CIFS/NFS)
- Data replication to DR site for both block and file
- Auto tiering - Data movement in-between the pool
- Fast cache - Global cache for low end arrays
- EMC ViPR - A complete insight into the storage performance
- Deduplication and compression
How has it helped my organization?
With more than 145 applications including SAP for different businesses running in our environment, our requirement was always to have a storage with a very good response time and performance.
What needs improvement?
So far we haven't had many issues with the VNX. However, the Data Mover (that manages CIFS/NFS) part needs some improvements. EMC's new storage (Unity) has no DM's as the NAS functionality is all virtual.
For how long have I used the solution?
I have used EMC products for nine years and VNX products for six years.
What do I think about the stability of the solution?
No, we have never had issues with stability apart from one instance where we were hit by a bug in the VNX code. After an upgrade, it was resolved permanently.
What do I think about the scalability of the solution?
No issues with scalability.
How are customer service and technical support?
One thing I would like to explicitly mention here is the EMC support. It is by far one of the best supports you will ever get in comparison with any vendor. The Live chat option gives it an extra edge and the technical support is always top notch.
Which solution did I use previously and why did I switch?
Yes, we were using HPE Storage, which was not a bad solution, but EMC wins hands down when it comes to the Enterprise storage. We were having stability/performance issues with HPE Storage.
How was the initial setup?
Initial setup is very straightforward and easy as long as you know what goes where.
What's my experience with pricing, setup cost, and licensing?
Yes, when it comes to pricing, EMC might be a little on the higher side, but you can't buy the performance of a Ferrari in a Toyota. Hence, you get what you pay for.
Which other solutions did I evaluate?
Since we were using HPE Storage, we had a look at IBM Storage as well. After a features comparison and our requirements, EMC was the right choice.
What other advice do I have?
EMC VNX is a mid-range enterprise storage. Make sure to choose the right system and do have a look at their EMC Unity series that has hybrid as well as All-Flash arrays. Before doing any implementation, make sure to do right-sizing and you will be good for the next five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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VNX [EOL]
May 2026
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Professional system engineer at a tech services company with 10,001+ employees
Technical support is fast and always fixes the issues
Pros and Cons
- "Technical support is fast and always fixes the issues."
- "EMC wasn't able to fix the issue, so they had to stop using snapshots."
What is most valuable?
It is hard to say which features are the most valuable. All other arrays can do pretty much the same, so it's hard to tell. At least I haven't used any feature that would be unique to other arrays.
How has it helped my organization?
As long as I have been working at my current company, it has always been one of EMC's biggest customers, and has had the most EMC certified engineers in the world, so the company's whole business is based on EMC's products.
What needs improvement?
- Upgrade the GUI
- Full integration with VMware
- The Unisphere for VNX needs improvement as it is old and slow.
For how long have I used the solution?
I have used VNX 5700 for three years, but only for the NAS file system. For VNX 8000, it's been six months already, but only for block.
What do I think about the stability of the solution?
When everything is standardized and unified, it is pretty stable.
I have not encountered any issues with stability, but a friend of mine did in another company. They had problems with snapshots, which made the whole VNX very slow. EMC wasn't able to fix the issue, so they had to stop using snapshots.
What do I think about the scalability of the solution?
No issues. It has always been used in small isolated environments.
How are customer service and technical support?
Technical support is a nine out of 10. It's fast and always fixes the issues. It would be a 10 out of 10 if sometimes I wouldn't have to tell Level 2 support how to navigate using Linux commands. Level 3 is good though.
Which solution did I use previously and why did I switch?
Previously, I worked with 5700 because I worked in another company. The previous version could be changed just to handle bigger loads, but that is not the case neither in the current version nor in my current company.
How was the initial setup?
Initial setup is usually done by the vendor itself. The product comes preconfigured, though you have to adjust it a little bit. Everything seems to be fairly simple.
What's my experience with pricing, setup cost, and licensing?
Pricing depends on the version, and the version depends on the environment you have. Plan what do you need, then decide what to buy. These days it is not necessary to have all the features in the array, which may cost a lot. If you are using VMware, it can do the same, sometimes for less.
Which other solutions did I evaluate?
Sadly, I did not have the chance to evaluate other products. The customer chose himself. In my other company, we didn't want to lose the EMC Elite support package and stuck with EMC, not choosing another vendor.
What other advice do I have?
It's a known product. It's a fairly stable product, but you may get more features from other vendors for less. Try them, too. Like the 16Gb SAN, which EMC still does not offer, and the 32Gb. which is already on the way.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Architect at a retailer with 1,001-5,000 employees
It Was Ill-Equipped To Handle Our Environment Though Tiering Does Allow Dynamic Data Allocation Among Disk Types
Pros and Cons
- "Tiering, because it allows your data to dynamically move among different disk types based on demand in the last 24 hours."
- "I do not recommend the Gen 1 VNX to anyone in this day and age."
What is most valuable?
Tiering, because it allows your data to dynamically move among different disk types based on demand in the last 24 hours. This removes the manual work to keep data in certain disk types.
How has it helped my organization?
We actually stopped using the VNX as it was ill-equipped to handle our environment with the way EMC spec’d it out. I do not recommend the Gen 1 VNX to anyone in this day and age. It’s outdated technology and a newer far less expensive array can more than adequately handle 99% of the tasks better than the VNX architecture.
What needs improvement?
EMC could have made the effort to spec the device appropriately. Instead, they low-balled the config in 2011 to make the price tag look alluring. Then, less than 12 months in, we needed to spend 35% of the cost of the entire array to put enough disks in the array to make it both perform and contain enough capacity, which only lasted until mid-2013. The device had multiple issues from 2013 – 2016 and numerous support calls to no avail, until I told them they would lose our business if they couldn’t identify the issue.
They finally spilled the beans, years after all of the issues, that the device was not spec’d appropriately for our environment. If they would have been honest about it, instead of cheaping out the config to make the solution appear appealing, this could have been avoided.
The competitor’s product was more expensive but would have destroyed the VNX’s capabilities. All they cared about was the sale.
For how long have I used the solution?
Six years.
What do I think about the stability of the solution?
Yes, there were many performance issues due to the storage pool latency being averaging more than 7ms, causing user-side impacts; spikes all the way to 256ms, array-wide. All issues surround the original EMC config, and poor architecture in their attempt to add disks to fix their own issue. It caused us three years of production-level issues including downtime to key servers.
What do I think about the scalability of the solution?
Yes, this solution is sensitive to scalability in the sense that you require certain proportions of all three tiers of disk if you enable Auto-Tiering. This resulted in performance issues with the mid-tier having insufficient capacity. The array was thrashing to attempt to use 7200 RPM SATA disks in the lowest tier since they had the capacity. This was disastrous and EMC would not even acknowledge the issue until they forced us to prove it.
How are customer service and technical support?
Two out of 10 for overall technical support. Simple hardware issues like failed drives were promptly dealt with, but performance issues were treated like mysteries even by tier 2 support and engineers. This went on for over three years. We had to use our own team to prove to them, with their own tools, what the issue was in the NAR files.
Which solution did I use previously and why did I switch?
HPE EVA. End-of-life standard lifecycle replacement.
How was the initial setup?
EMC made it overly complex, and miswired the B fabric on our fibre channel. We fixed it a year later, after it caused an outage. To be clear, this was a paid-for EMC install engineer. Mistakes happen, but costing a company in downtime is not acceptable.
What's my experience with pricing, setup cost, and licensing?
Ask thrice, not once, not twice… Ensure it is spec’d for your needs for performance and capacity. Ensure you have the appropriate suites purchased up front, and always buy the warranty for all years up front, or EMC will gouge you on years four and five. The $75,000 in support we would have pain in year four for a maxed out VNX 5300, let us simply pay for a chunk of a next-gen, all flash array and solve all issues for latency and performance as well as capacity.
Which other solutions did I evaluate?
Yes, first-gen HPE 3PAR and IBM.
What other advice do I have?
Stay away, it’s old technology now. Look at newer arrays and features.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Territory Manager
Enables hardware disk replication
Pros and Cons
- "From my point of view, the configuration that I can sell is restricted to the EMC best practices. It is hard to make a mistake in a solution. It means the configuration has good performance and scalability options."
- "VNX 5200 works well with a medium VMware cluster, has good performance, and enables hardware disk replication."
- "VNX can improve by offering flexible upgrade options. It's not possible to add a single HDD to a current array and there are fixed rules to make upgrades."
- "VNX can improve by offering flexible upgrade options."
How has it helped my organization?
VNX 5200 works well with a medium VMware cluster. It has good performance and enables hardware disk replication. This is great, because before that, the customer was using a software replication solution that had many problems.
What is most valuable?
From my point of view, the configuration that I can sell is restricted to the EMC best practices. It is hard to make a mistake in a solution. It means the configuration has good performance and scalability options.
What needs improvement?
VNX can improve by offering flexible upgrade options. It's not possible to add a single HDD to a current array and there are fixed rules to make upgrades.
When I work with other vendors like IBM, I can add a single disk to an array to get more capacity, it's simple. For VNX, you have to add a new array, not just a single disk.
What do I think about the stability of the solution?
I did not encounter any issues with stability.
What do I think about the scalability of the solution?
It is easy to scale.
How are customer service and technical support?
I would rate the level of technical support as very good.
Which solution did I use previously and why did I switch?
This storage solution replaced an IBM DS4700 and a V7000. They were outdated.
What's my experience with pricing, setup cost, and licensing?
Review your needs and consider the right licensing.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Vice President at a financial services firm with 10,001+ employees
It is very stable even during multiple power failures.
Pros and Cons
- "It is very stable even during multiple power failures."
- "EMC VNX needs to support bigger SSD and the Next Generation EMC Unity does this."
- "There were scalability issues, the scalability options are limited due to supported SSD."
How has it helped my organization?
A hybrid tiered storage such as VNX enables data where IOPS is critical to be placed in SSD and archive data to be placed in NL-SAS disks where the IOPS are not in demand.
What is most valuable?
It is very stable even during multiple power failures.
What needs improvement?
EMC VNX needs to support bigger SSD and the Next Generation EMC Unity does this.
What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
There were scalability issues, the scalability options are limited due to supported SSD.
How are customer service and technical support?
I would rate the technical support a 10/10.
Which solution did I use previously and why did I switch?
Previously, we had Clariion, VNX was the next technological shift.
How was the initial setup?
It is very easy to set up, guides are available on the EMC site .
What's my experience with pricing, setup cost, and licensing?
The initial pricing and licensing are reasonable, the yearly EMC is more expensive
Which other solutions did I evaluate?
We looked at IBM Storewize V7000.
What other advice do I have?
Go through EMC best practices available for proper disk sizing and allocation.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Officer - Hardare & Software
Some of the valuable features are integration with VMware and support for virtualization.
Pros and Cons
- "Integration with VMware"
- "It is a great product: scalable, reliable, and robust."
- "Poor connection to FC."
How has it helped my organization?
- It has increased our availability as we have gone to full virtualization.
- It has greatly improved our efficiency as we have reduced server deployment time.
- It has also reduced our energy costs as we now have fewer servers with its support for virtualization.
What is most valuable?
- Integration with VMware
- Support for virtualization
- High performance
- Easy management
What needs improvement?
Poor connection to FC.
What do I think about the scalability of the solution?
There were no scalability issues.
How are customer service and technical support?
Technical support is excellent, but somewhat slow in the African region.
Which solution did I use previously and why did I switch?
We did not use different solution before.
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
Pricing is somewhat higher, especially in Zambia, perhaps due to the low sales volume.
What other advice do I have?
It is a great product: scalable, reliable, and robust.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Tech Specialist at a financial services firm with 5,001-10,000 employees
FAST doesn't require configuration and is managed by the array itself.
Pros and Cons
- "FAST (auto-tiering): Doesn't require configuration and is managed by the array itself."
- "It is a good product with a simple setup and easy administration."
- "Intel Xeon processors with under 2 GHz processing speeds could be replaced with more recent ones."
- "We encountered scalability as it is limited by backend slots, and NAS performance is significantly reduced when scaling."
How has it helped my organization?
It has a simple-to-manage GUI and provides very good performance for the load-intensive applications. Also, the data tiering capabilities are good.
What is most valuable?
- FAST (auto-tiering): Doesn't require configuration and is managed by the array itself.
- SNAP feature: Takes only 10% of the space, an improvement compared to the earlier space utilization with RLPs.
- NAS: Using CIFS, NFS, and mixed mode shares is not as cumbersome as when compared with NetApp.
What needs improvement?
The processing speeds of the Xeon controllers and scalability options are areas with room for improvement:
- Intel Xeon processors with under 2 GHz processing speeds could be replaced with more recent ones.
- Also, the scalability (connectivity between racks; daisy-chaining made more robust - basically, loops of 8 DAEs to be enhanced).
What do I think about the stability of the solution?
We had no stability issues. Bug fixes are released from time to time and uptime performance with best practices is guaranteed.
What do I think about the scalability of the solution?
We encountered scalability as it is limited by backend slots, and NAS performance is significantly reduced when scaling.
How are customer service and technical support?
Technical support has superb response times and expertise.
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
The architecture is fairly simple; hence, the setup has never been complex.
Which other solutions did I evaluate?
Before choosing, we looked at EVA from HPE and Compellent from Dell.
What other advice do I have?
It is a good product with a simple setup and easy administration.
The product is simple to install and manage. (It has a better GUI compared to others, with performance monitoring embedded within.)
Disclosure: My company has a business relationship with this vendor other than being a customer. We are a partner.
Technical Sales Architect at a tech services company with 201-500 employees
Integration with VMware is valuable, due to the migration from bare metal to virtualized environments and then on to the cloud.
Pros and Cons
- "The most valuable feature is the tight VMware integration, due to the migration from bare metal to virtualized environments and then on to the cloud."
- "Over time, VNX has become pricier than its competitors, and we have turned enthusiastically to Unity."
How has it helped my organization?
We took a while to jump onto VNX – largely for file with our block storage handled by EMC Symmetrix. VNX turned out to be the rugged little brother that went in, did the job and kept on working while using the same tools – but at lower price.
What is most valuable?
The most valuable feature is the tight VMware integration, due to the migration from bare metal to virtualized environments and then on to the cloud.
VNX provides the full feature set, automated storage tiering to optimize flash, and file dedupe in what used to be a price-competitive package. That area is now being ceded to Unity as the storage landscape undergoes sweeping changes with HCI.
What needs improvement?
Storage is undergoing a sea change in affordable cost per bit, solid-state drives and new latency requirements for applications. Over time, VNX has become pricier than its competitors, and we have turned enthusiastically to Unity. While the VNX-F was released several years ago as an AFA in VNX trim, we still went with EMC XtremIO instead because of performance and pricing.
What do I think about the stability of the solution?
We embraced VNX after it was a mature product and have not had stability issues.
What do I think about the scalability of the solution?
We have not encountered scalability issues, but then we did not try to use VNX beyond its target application range.
How are customer service and technical support?
We have received excellent support from EMC and now Dell.
Which solution did I use previously and why did I switch?
We were using EMC Symmetrix and NetApp previously but moved our midrange file to VNX due to the commonality of the tool sets and tight VMware integration.
How was the initial setup?
Initial setup was a breeze compared to our previous EMC Symmetrix space. It was kind of like going from manual to automatic transmission.
What's my experience with pricing, setup cost, and licensing?
Time your acquisitions and license discussions around year-end close.
Which other solutions did I evaluate?
As indicated, we were on EMC Symmetrix and NetApp. VNX came along at the right time for us and allowed for support and tools consolidation, provided more services and allowed us to reduce overall support costs.
What other advice do I have?
Be clear on what your storage applications are and what level of scale you need. For the big Kahuna in the back end, we still use EMC Symmetrix for our block, but for small to midrange, our VNX is giving way to Unity for price points. Check your application profiles as your mileage will vary.
Disclosure: My company has a business relationship with this vendor other than being a customer. My organization is a reseller of EMC products – besides consuming their dogfood.
VMware and Storage Engineer at a transportation company with 10,001+ employees
I value deduplication and compression to save space. The CLI could be better documented.
Pros and Cons
- "I really value deduplication and compression to save space."
- "The CLI could be better documented, like with VMAX."
- "We actually had data loss from too many simultaneous drive failures on the 7500."
How has it helped my organization?
It is our Tier-2 storage which is easy to provision from and has decent performance.
What is most valuable?
I really value deduplication and compression to save space.
What needs improvement?
The CLI could be better documented, like with VMAX.
What do I think about the stability of the solution?
We actually had data loss from too many simultaneous drive failures on the 7500.
What do I think about the scalability of the solution?
We have not yet encountered any scalability issues in our environment.
How are customer service and technical support?
Technical support was on a par with typical EMC. In other words, not the best and not the worst.
Which solution did I use previously and why did I switch?
We were moving to IBM v7000 for price. However, it doesn't support NAS
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
Look at other newer options. Unisphere is slow and Java based. This is not the easiest array to manage.
Which other solutions did I evaluate?
It was already installed when I was hired.
What other advice do I have?
To me, the mid-tier storage arrays are getting displaced by lesser expensive All-flash options.
EMC has been selling XIO at a very affordable price.
Hitachi has a lot of cool features out-of-the-box that EMC does not have.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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