Whenever there is an update, a black screen appears which is due to patches being installed in the background.
Cyber Security Specialist at lums
A stable and scalable solution with good technical support
Pros and Cons
- "We are migrating from Windows 10 to Windows 11 due to end-of-life, security concerns, and end-of-support. The tool's configuration is good and we are satisfied with it since it's a Microsoft product. We didn't face any hurdles in using the tool. We didn't feel much difference with both Windows products. The solution is good because in IT we want to secure our data. Nowadays, data is the most valuable thing. If your data is secured, then you are secured. I think that everyone has to move to Windows 11 since Windows 10 is facing end-of-life and end-of-sales, probably by 2024."
- "Whenever there is an update, a black screen appears which is due to patches being installed in the background."
What needs improvement?
For how long have I used the solution?
I have been working with the product for more than an year.
What do I think about the stability of the solution?
I would rate the tool's stability a nine out of ten.
What do I think about the scalability of the solution?
I would rate the product's scalability a nine out of ten and my company has about 2000 users for Windows 9 and Windows 10. We will shift to Windows 11 soon by next year.
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How are customer service and support?
Technical support is good. However, we do not need technical support because we can Google and find support.
How was the initial setup?
I would rate the product's setup a nine out of ten since it's easy. The tool's deployment takes around 20-25 minutes to complete.
What's my experience with pricing, setup cost, and licensing?
My company purchases licenses in bulk for 2000 users.
What other advice do I have?
I would rate the solution a nine out of ten.
We are migrating from Windows 10 to Windows 11 due to end-of-life, security concerns, and end-of-support. The tool's configuration is good and we are satisfied with it since it's a Microsoft product. We didn't face any hurdles in using the tool. We didn't feel much difference with both Windows products.
The solution is good because in IT we want to secure our data. Nowadays, data is the most valuable thing. If your data is secured, then you are secured. I think that everyone has to move to Windows 11 since Windows 10 is facing end-of-life and end-of-sales, probably by 2024.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

IT Manager
User-friendly and more stable than its previous versions
Pros and Cons
- "Windows 11 is now more stable and doesn't crash like its earlier versions."
- "Windows 11 is quite expensive compared to other products."
What is our primary use case?
I use Windows 11 on my laptop to use Outlook or Microsoft applications.
What is most valuable?
Windows 11 is now more stable and doesn't crash like its earlier versions.
What needs improvement?
Windows 11 is quite expensive compared to other products. Microsoft Windows 11 has to improve compared to Mac OS, which is very stable and GUI-based.
For how long have I used the solution?
I have been using Windows 11 for more than four years.
What do I think about the stability of the solution?
I rate the solution an eight out of ten for stability.
What do I think about the scalability of the solution?
Windows 11 is a scalable solution.
How are customer service and support?
Microsoft's technical support team has responded quickly and resolved our issues.
How was the initial setup?
The initial setup of the solution is very easy, and anybody can do it.
What about the implementation team?
Setting up the product is very easy. You need to have the OS image or CD. I believe most laptops have Windows preloaded on them. You have to start with that image, and then it'll ask for basic information, such as language, storage information, and other preferences.
What was our ROI?
Windows 11 is a very user-friendly solution. Anyone can get used to the tool and easily install any application. Microsoft support is really good. Windows 11 is more stable compared to its earlier versions.
What's my experience with pricing, setup cost, and licensing?
We need to make a one-time payment for Windows 11.
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a nine out of ten.
What other advice do I have?
Since Windows 11 is the latest version, you get support from vendors and regular OS updates. I would recommend the solution to other users because it is a good solution for people looking to use it for personal use.
Overall, I rate the solution an eight to nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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June 2025

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Telecom Project Consultant at Nexa Resources
Migration can be done remotely for desktops and notebooks
Pros and Cons
- "The tool's most valuable feature is its stability. When we planned the migration, about 70 percent of it was done remotely. We encountered some incidents, which were resolved quickly."
- "The product needs options for personalization and self-development. AI functions are also another area where improvement can be made. We're starting to use these features, but there's room for further development and integration."
What is most valuable?
When we started using Windows 11 on our notebooks and desktops, we had no problems with the tools our users needed, so overall, it was a good transition for us. Most users in our company use Windows 11 for office work, mostly from home a couple of days a week. They mainly use it to manage information with Excel and Word, save files in the cloud, and access corporate activities via VPN.
The tool's most valuable feature is its stability. When we planned the migration, about 70 percent of it was done remotely. We encountered some incidents, which were resolved quickly.
What needs improvement?
The product needs options for personalization and self-development. AI functions are also another area where improvement can be made. We're starting to use these features, but there's room for further development and integration.
For how long have I used the solution?
I have been using the product since June 2023.
How are customer service and support?
We have a Microsoft partner in Brazil who handles local support. However, for issues that require level three or level four support, they initiate a process with Microsoft to address the problem. I need to follow up on this process.
How would you rate customer service and support?
Positive
How was the initial setup?
I rate the tool's deployment an eight out of ten. It took six months to complete. The first step was to analyze and classify the users based on their needs and priorities. We categorized users into high, medium, or low priority based on their requirements. For example, users managing industrial information or accessing critical systems for IoT were given special attention.
What's my experience with pricing, setup cost, and licensing?
I'm not directly involved in the financial aspects, but based on feedback from colleagues, Microsoft is flexible with pricing and addressing other licensing needs.
What other advice do I have?
I rate the overall product a ten out of ten. I began my career using Linux many years ago. In Brazil, I witnessed the evolution of Windows, starting with Windows 3.1, then Windows Workgroup, and later Windows Server. Microsoft introduced Outlook, marking a successful journey for the company. Their support has been instrumental in the standardization and development of tools.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of IT department at Monetars
Opens new possibilities, advancements, and stability for our systems
Pros and Cons
- "The tool's integrated antivirus program, Microsoft Defender, is enough for my purpose."
- "Windows 11 needs to improve its pricing."
What is our primary use case?
In our daily operations, we primarily use the operating system from the client side. When it comes to hardware, we always opt for the latest version. Restarting Windows and Office also opens new possibilities, advancements, and stability for our systems. The built-in antivirus from Microsoft is also good, eliminating the need to purchase additional antivirus software.
What is most valuable?
The tool's integrated antivirus program, Microsoft Defender, is enough for my purpose.
What needs improvement?
Windows 11 needs to improve its pricing.
For how long have I used the solution?
I have been using the product for two years.
What do I think about the stability of the solution?
I rate Windows 11's stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the tool's scalability a ten out of ten. My company has five to six users.
How are customer service and support?
From my experience, I've never needed to use the Microsoft support team. As long as your hardware is compatible with Windows 11, there are usually no issues. However, you may need to find solutions if you encounter problems with older hardware. However, everything should work perfectly if you have new hardware that matches the Windows 11 requirements.
How was the initial setup?
The tool's deployment is easy and takes only 15-20 minutes. The setup process is really easy. You provide basic information like your PC's name, date, and details. There's no need to search or think too much. Everything is straightforward. Even if you're not experienced, you can easily install it. You can adjust settings like time zones easily, too.
What's my experience with pricing, setup cost, and licensing?
I rate the tool's pricing an eight to nine out of ten.
What other advice do I have?
It's crucial to ensure compatibility when considering hardware, especially with drivers signed specifically for Windows 11. Having hardware that is compatible with the operating system eliminates potential issues. This approach is straightforward and without any compatibility issues. While older systems may not be compatible, matching the hardware with the Windows 11 operating system for daily or business use is highly recommended.
I rate the product a ten out of ten. It is the most accurate and stable system that I have ever seen. I wouldn't advise others who want to start using Windows 11 to stick with older hardware. It's essential to have hardware that meets the minimum requirements for Windows 11. Otherwise, you may encounter issues with updates and new features. I recommend using new hardware for Windows 11 because it offers the best integration with the software and operating system.
The value lies in having a robust and capable operating system for everyday tasks, whether fieldwork or any other type of usage. In that sense, Windows 11 is a highly valuable, powerful, and familiar operating system.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Research Associate at Isec
The solution has an easy-to-understand user interface that can be used for accessing documents and files
Pros and Cons
- "Windows 11 has a good user interface."
- "Sometimes the Windows 11 system hangs, and its stability could be improved."
What is our primary use case?
I use Windows 11 for accessing documents and files.
What is most valuable?
Windows 11 has a good user interface.
What needs improvement?
Sometimes the Windows 11 system hangs, and its stability could be improved.
For how long have I used the solution?
I have been using Windows 11 since the time it was launched.
What do I think about the stability of the solution?
I rate Windows 11 a nine out of ten for stability.
What do I think about the scalability of the solution?
I'm using Windows 11 for normal use cases. Since I don't require any applications that need scaling, the solution's scalability is good for me. Around 1,000 users, including managers and senior analysts, use Windows 11 in our company. Our company's plans to increase the solution's usage will depend on new employee addition.
How was the initial setup?
The solution’s initial setup is easy.
What about the implementation team?
Windows 11 was already pre-installed on my personal laptop by my company. The solution was installed on my office laptop by my office IT team.
What's my experience with pricing, setup cost, and licensing?
The licensing was already part of the price for my personal laptop. My office has an annual subscription to Microsoft. Windows 11 is not an expensive solution.
What other advice do I have?
Since Windows 11 has a good and easy-to-understand user interface, new users will find it very easy to do their work using Windows 11.
Overall, I rate the solution ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Student at Grand Canyon Education
A solution that has helped me with my academics through a useful suite of tools
Pros and Cons
- "It has helped with analytics."
- "Windows 11 needs to improve the speed with which it loads programs"
What is our primary use case?
I use Windows 11 for school. I use Word, Excel, Outlook, and a number of other Microsoft products.
What is most valuable?
It has helped with analytics and everything that I need Windows products for. If I need to take notes, I use Word, and for analytics, I use Excel.
What needs improvement?
Windows 11 needs to improve the speed with which it loads programs
In addition, when you go to analytics to load analytics features and click on "analyze using server," that interface comes up blank 90% of the time.
For how long have I used the solution?
I've used Windows for about five years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
I rate Windows 11's scalability an eight out of ten.
How was the initial setup?
The initial setup was straightforward. It goes from one step to another, and then you're done.
What was our ROI?
So far, Windows 11 has been good for my academic purposes.
What's my experience with pricing, setup cost, and licensing?
The solution is affordable.
What other advice do I have?
I use Power BI, and there is a comparison between it and Excel. About 80 formulas and functions in Excel are exactly the same as what I have in Power BI. Some functions are specific to Power BI, but Power BI needs improvements in offering something different from Excel.
However, Microsoft is Microsoft, and it's the most widely used OS. I don't know what else to recommend if you don't want to use Windows 11. I rate Windows 11 a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of Operations at Solid appliance and more Enterprise ltd
A stable and easy-to-install solution that has an efficient mode to limit the resources that the program uses
Pros and Cons
- "The security features in Windows 11 are always being updated."
- "From what I've been reading recently about the malware attacks on Windows Office 365 users, I might have some concerns about securing the OS."
What is most valuable?
A few features of Windows 11 are a little bit different from Windows 10. For example, going to the settings and changing it to static IP is a little different. Windows 11 runs smoothly for me, and with Office 365 on it, I have no problems. For Windows 11, I only use Windows Defender that comes with it.
The security features in Windows 11 are always being updated. If my router uses an IP address, the solution also automatically takes on that address.
What needs improvement?
From what I've been reading recently about the malware attacks on Windows Office 365 users, I might have some concerns about securing the OS.
For how long have I used the solution?
I installed Windows 11 a couple of months ago on my laptop.
What do I think about the stability of the solution?
Windows 11 is a stable solution. Once it starts to get patched, it becomes stable. Most people still prefer Windows 10, but I like the features of Windows 11. The other day, I went to the task manager and read about the solution's efficient mode to limit the resources that that program is using.
How was the initial setup?
I've been setting up software from Windows 98, where you had to provide command prompts. For me, Windows 11 is one of the easiest software to install.
What other advice do I have?
I always advise my customers to get the latest version of software because the latest software is always up to date and protects you from viruses, patches, and so on.
Overall, I rate Windows 11 an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager - IT at NVCL Group
A user-friendly solution that has great functionality
Pros and Cons
- "The solution's steps are now very customized and it has great functionality."
- "The solution's price can be improved."
What is our primary use case?
I'm using this for my official work and also my personal work.
What is most valuable?
I was using Windows 10 for some time, and it was automatically updated. That was quite nice and made the solution user-friendly. The solution's steps are now very customized and it has great functionality. For example, multiple tabs can be opened at one time.
What needs improvement?
Windows should focus on screen-sharing functions since it is a global issue.
In addition, when the print sharing function is selected and when it updates, it automatically stops the print sharing. There are also some pooling issues and we are unable to connect to shared printers in some locations.
The solution's price can be improved.
For how long have I used the solution?
I have been using Windows 11 since it was launched.
What do I think about the stability of the solution?
It's stable. All of the programs run smoothly, and there are no flaws.
What do I think about the scalability of the solution?
The solution is almost 75% scalable.
How are customer service and support?
Contacting customer support is a very difficult task. There's no quick tech support there. You need to spend the entire day trying and sometimes they won't even respond. That's the biggest issue that I faced at multiple locations.
Once I forgot the password to enter into the OS and we tried to reset it. I've been contacting them here and there but I have not received any support from Microsoft. That's a problem that we fixed on our own.
Which solution did I use previously and why did I switch?
I previously used Windows 10. The solution was upgraded automatically.
How was the initial setup?
The initial setup is straightforward. The GUI is very user-friendly. The deployment takes a few minutes.
What about the implementation team?
Windows 11 was implemented by the in-house team.
What's my experience with pricing, setup cost, and licensing?
The licensing cost is high.
What other advice do I have?
I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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