Compare 11:11 Systems vs SAP

11:11 Systems

Based on 6 reviews.

SAP

Based on 1639 reviews.

Sample Customers

11:11 Cloud

CMC Interactive, Benefits Consultants Group

SAP HANA Enterprise Cloud

FC Bayern Munich, Reuters News Agency, MEMEBOX

Popular Solutions

11:11 Cloud Backup

0 reviews

11:11 Cloud

0 reviews

11:11 Disaster Recovery

0 reviews

SAP S/4HANA

61 reviews

SAP BusinessObjects Business Intelligence Platform

14 reviews

SAP ERP

9 reviews

Top Industries

Computer Software Company

11%

Performing Arts

Manufacturing Company

University

Manufacturing Company

13%

Computer Software Company

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Brian Lippold
Network Administrator at a educational organization
In iland, they utilize Veeam. Veeam is a big partner of iland, the two of them work together, using a different...
Read full review of 11:11 Cloud Backup »
Anonymous User
Database Expert at a tech company

Read full review of 11:11 Disaster Recovery »
Anonymous User
Operations Expert at a manufacturing company

Read full review of 11:11 Cloud »
Anonymous User
Database Expert at a tech company

Read full review of Sungard Data Center Outsourcing [EOL] »

Review 1 of 4

Salman Mukhtar Baig
SAP Technical Manager at a manufacturing company
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at a computer software company
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Analytics Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
ShahzadRafique
Head of Product strategy (Mobility & Islamic Banking) at a computer software company
It was basically for branchless banking and mobile wallet. There are multiple use cases built on top of that...
Read full review of SAP Mobile Platform »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Customer Service

Brian Lippold
Network Administrator at a educational organization
Their technical support is very good. I have contacted them a couple of times and I have never had a bad experience...
Read full review of 11:11 Cloud Backup »
Anonymous User
Senior IT Infrastructure Project Manager at a energy/utilities company
The technical support is very good.
Read full review of 11:11 Cloud Backup »

Review 1 of 2

Vinayak Shenoy Katarsal
IT Manager at a consultancy
The customer support team is good because of vendor and priority.
Read full review of SAP HANA »
AbhishekKalra
Manager Advisory Services at a consultancy
The solution's technical support team should have essential skill sets to deal with issues. Also, they should improve...
Read full review of SAP HANA Enterprise Cloud »
Chakrapani Mishra
Practice Head at a tech services company
The customer service and support were good. However, there were some tickets in 2020 that were important to be...
Read full review of SAP Business ByDesign »
Ahmed_Kamal
IT Infrastructure Supervisor at a engineering company
The customer service and support team is okay for all modules. But for HCM, we couldn't find a dedicated consultant...
Read full review of SAP HCM »
Patrick Posch
Head of IT / ERP System at a manufacturing company
We currently don't have direct support from SAP because they are outsourcing it to other consultants. However, we are...
Read full review of SAP ERP »
Usama-Abuelatta
Project Manager at a consultancy
SAP needs to improve its support. They don't provide a quality response.
Read full review of SAP S/4HANA »
Emilio Valle
Programmer at a government
I've never contacted technical support. I do not know how helpful or responsive they are in general.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Cornelia MBA
Director - IT Finance/SAP Business One at a manufacturing company
Technical support is only an online chat option. They need a phone number to talk to someone and they need to...
Read full review of SAP Analytics Cloud »
Srini-Dhanaraj
Founder & CEO at a consultancy
The solution's technical support was from a third-party company, and I found that they lacked in the area of...
Read full review of SAP S/4HANA »
Rahul Kesharwani
Service Delivery Manager at a computer software company
I would rate technical support 4.5 out of 5.
Read full review of SAP S/4HANA Cloud »
Anonymous User
Freelancer at a consultancy
It's good.
Read full review of SAP IQ »
Anonymous User
Founder at a tech company
On a scale from 1-10: 7/10
Read full review of SAP SuccessFactors »
Jose Angel Jasso
Center of Excellence H2r Head at a retailer
With the premium service of SAP, customer service is top-notch. Issues are resolved quickly, and the support team is...
Read full review of SAP SuccessFactors »
Anonymous User
Technical Consultant at a tech vendor
Technical support is good, but we have to renew the support license every year. If we don't renew, we don't get any...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Senior SAP Basis Consultant at a manufacturing company
Technical support is good. We have not had any issues in this area.
Read full review of SAP Data Governance »
Dr Rajiv Yadav
SVP at a financial services firm
The interviewee never needed to contact SAP technical team for support.
Read full review of SAP SuccessFactors »
VijayaraguramanRajaram
Consultant at a retailer
SAP technical support is very good. I would rate it an eight out of ten.
Read full review of SAP ERP »
Anonymous User
Senior Integration Consultant at a consultancy
The technical support services are good.
Read full review of SAP Integration Suite »
Popoola Adams
Director at a tech services company
I work for an SAP partner company. We were the first SAP BusinessObjects partners in Nigeria, which is where I'm...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Senior Consultant SAP / BW / SAP BOBJ at a tech services company
While technical support is okay, sometimes it takes a bit too long to get help when you open a ticket.
Read full review of SAP Analytics Cloud »
Anonymous User
SAP Consultant at a tech services company
I don't have much experience with SAP's tech support, but I have used the online support system. It's okay for a...
Read full review of SAP S/4HANA »
Anonymous User
Engagement Manager at a computer software company
I didn't have any experience with them because we had an internal IT team that used to support us. They might have...
Read full review of SAP SuccessFactors »
Anonymous User
Senior Director Tech Ops at a sports company
Customer Service: Excellent. Technical Support: Excellent.
Read full review of SAP Customer Data Cloud »
Manoj Sahoo
Divisional Manager IT at a manufacturing company
The technical support from SAP is good, and it rates at eight out of ten.
Read full review of SAP Business ByDesign »
Anonymous User
Central Procurement Head at a manufacturing company
We have our internal IT team. So, I have not got any technical support, I would rate it a zero.
Read full review of SAP Ariba Procurement »
Anonymous User
Operational Director at a tech services company
We haven't worked directly with SAP's technical support, but we have support from the company which helped us...
Read full review of SAP Business One »
Yacov Elgad
Head of Data Delivery at a pharma/biotech company
The support expected from SAP concerns deployment phases, such as the recommendation of architectures and models...
Read full review of SAP Integrated Business Planning for Supply Chain »
Prasanth Thiranavakkarasa
SAP BODS Consultant at a tech services company
The tech support is responsive but sometimes slow, even on time-critical projects.
Read full review of SAP Information Steward »
Anonymous User
Senior Master Data Consultant at a tech consulting company
The technical support from SAP depends on the client and how it is agreed. You usually have an SAP consultant fully...
Read full review of SAP Master Data Governance »
ImranHasware
Vice President at a tech services company
There are different teams based in various regions. They are available 24/7. You can raise a ticket either day or...
Read full review of SAP ERP »

Review 1 of 30

Technical Support

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