Compare AdNovum vs Omada

AdNovum

Omada

Based on 54 reviews.

Sample Customers

NEVIS nevisIDM

PostFinance, Quilvest, Generali, Swisscom Extranet

Omada Identity

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing

Popular Solutions

Omada Identity

26 reviews

Top Industries

No Data Available

Financial Services Firm

15%

Manufacturing Company

Computer Software Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Lars Henrik Jensen
Lead Cyber Security Architect at Ernst & Young
My clients appreciate the user-friendly interface of Omada Identity. Currently, I'm working for a Norwegian client...
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Review 1 of 1

Customer Service

No Data Available

Peter Schouten
Systems Adminstrator at Avans Hogeschool
They have very good support. I would rate them an eight out of ten.
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Michael Rask Christensen
Principal Cybersecurity Consultant at NNIT
I have not interacted with them as a customer, but I have interacted with them as a partner. I used to work on a...
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Dietmar Wettach
Identity and Access Product Owner at Flughafen Zürich AG
We receive technical support from our partner in Switzerland.
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Led Hilderink
principal IGA consultant and partner at Fortigi
Customer support is where we are in between most of the time. The customer calls us if they have a problem, and if...
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Ilanguak Olsen
Owner at Iqo.dk
My team contacts Omada Identity technical support whenever there's an error or a hiccup. There's a ticketing system...
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Espen Bago
Identity and Access Program Owner at NAV
My team had contacted Omada Identity's technical support for a few things, and I think they were generally satisfied.
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Thieu Ackermans
IT System Admin at Avans Hogeschool
The technical support is the best.
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Carsten Eiberg
IAM Security Specialist (Omada Specialist) at a insurance company
I rate Omada's support a nine out of ten. They respond in under an hour if we have a serious issue.
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João Toso
IAM Implementation Specialist at MAHLE Shared Services Poland Sp. z o.o.
Omada’s support team is responsive and technically sound. Their engineers provide detailed, relevant assistance and...
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Pernilla Hulth
IAM Project Manager (Independent) at a retailer
I rate Omada support 10 out of 10.
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Marc Plagge
IAM Product Owner at a transportation company
The technical support team has specific response times. Additionally, we have an Omada consultant present on our site...
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Anonymous User
Senior Consultant at Københavns Kommune
Their technical support is good, but there is room for improvement. One problem that we have discussed with Omada...
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Anonymous User
Application Consulting & Management Administrator at a computer software company
We haven't submitted any support tickets to Omada so far because we have been solving our issues with consultants.
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Anonymous User
Service Manager - IT Tools and Solutions, IT Contract Management, Super User Network Manager at a mining and metals company
OK, with complex questions from us.
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Anonymous User
IT Team manager at a financial services firm
Sometimes the support team doesn't provide clear instructions on how to solve our problems. This might be because we...
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Anonymous User
Solution Architect IAM at a energy/utilities company
If you are contacting them for a major issue, the support is good. If it is a more simple question, it could take up...
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Anonymous User
Client platform engineer at a energy/utilities company
I rate Omada support 9 out of 10. We haven't had an SLA in place for long. They respond quickly when we submit...
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Anonymous User
Functioneel beheerder IAM/PAM/AD/AAD bij DELA corporation at a tech services company
My team contacts the support team. The support is slow.
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Ahmed-Hamza
Identity Access Management (IAM) Engineer at Draexlmaier
On a scale from one to ten, I would rate the technical support at a six; it's not catastrophic, however, it's not the...
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User:720332
IT Security Consultant at a computer software company
I rate our support a seven out of ten. We do not get support directly from Omada. Instead, we use a partner. They're...
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Tomas S.
Product Owner at a financial services firm
I rate Omada 9 out of 10 for support. They respond quickly and provide good answers. They will look into it for us if...
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Rene Lanzl
IT Security Architect at CARL IT Solutions GmbH
I would rate the support a seven out of ten. Sometimes, the time it takes to respond to a ticket is too long. Also,...
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Arno Stolwijk
Partner bij Navaio IT Security at Navaio IT Security
They know what they are doing when setting up the business because this is their core business. There is no waiting...
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Sudhik Kathariya
Senior Developer at Guidewire Limited
I would rate the support of Omada Identity as a six out of ten.
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Anonymous User
Senior Systems Consultant at a retailer
On average, the technical support is good.
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Anonymous User
IT Analyst at a manufacturing company
I often communicate with the technical support of Omada Identity regarding maintenance. There is maintenance every...
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Sudhik Kathariya
Senior Developer at Guidewire Limited
Their support is good. It is not the best. They could do better in terms of response time and knowledge.
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Angéla
Senior IAM Specialist at Gemeente Utrecht
Right now, I don't feel that I have any influence on the features that they are delivering to us. My supplier has...
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Anonymous User
Solution Manager at AB Group
We currently utilize two partnered consultants for support. These consultants assist us with any difficulties we...
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Anonymous User
Security Architect at a tech company
Because we are still in the rollout stage, we mainly work directly with our customer success manager. A few tickets...
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Review 1 of 30

Technical Support

No Data Available

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