Compare AdNovum vs SailPoint

AdNovum

SailPoint

Based on 73 reviews.

Sample Customers

Popular Solutions

SailPoint Identity Security Cloud

11 reviews

SailPoint Agent Identity Security

1 reviews

Top Industries

Construction Company

25%

Financial Services Firm

21%

Comms Service Provider

11%

Healthcare Company

Financial Services Firm

15%

Manufacturing Company

Computer Software Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Mitch MO
Specialist Consultant at a financial services firm
We use it to manage our lifecycle, to manage our access, and to make certification of our access. We use it for all...
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Anonymous User
Solution Architect at a real estate/law firm
If we decide to go with SailPoint Agent Identity Security, our main use case would be control and lifecycles over the...
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Review 1 of 2

Customer Service

No Data Available

Tomi Pitkanen
Head of ICT Security at Neste
We are only the second customer in Europe who is using the consulting services. The majority of the service is with...
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Quach Van Lam
Security Officer at ACB
I've dealt with technical support. However, I don't have much to comment on.
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HamadaElewa
Technical Sales Manager at Spire Solutions
The support is very good. I rate the support team an eight and a half out of ten.
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Chris_Martin
Head of Advisory at Dotnext Europe
The solution’s technical support is very good.
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RiyasAbdulkhader
Security Consultant at a financial services firm
Technical support is good.
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RameshBhattacharjee
Manager at RSM US LLP
The technical support is good. There are various levels of technical support that you can access depending on the...
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Julian Robertson
IT Architect at University of Stellenbosch
We have engaged with SailPoint IdentityIQ's technical support and faced no problems with them.
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DharmendraKumar1
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
Technical support is very good. I would rate them a nine out of ten.
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Kanchan Suman
Senior Architect at a consultancy
The technical support is good.
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Anonymous User
Management Consultant at a computer software company
I have not had experience with technical support.
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Mohammed Ather Khan
Technical lead at a tech services company
We've had issues with support.
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Marcelo Marya
Governance Specialist Tl at CarePlus
We didn't have contact with the technical support for SailPoint IdentityIQ because we're using a third party for...
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Omon Edeki
Technical Advisor, Java EE Developer at a computer software company
Excellent, they have a well supported active community of experts and support personnel.
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Emiliano Saccani
Product Manager, Consultor at Assertiva
The technical support and community for SailPoint is great.
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Anonymous User
Director - Cyber Security at a media company
We've used their engagement and peer services team since the beginning.
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Narayanan D
Principle at a manufacturing company
I am satisfied with their technical support.
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reviewer02755566
Identity Management Consultant at a consultancy
I'd rate them really high. They have a group called Expert Services. They rely on third parties like me or the big...
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Anonymous User
Delivery Manager at a tech services company
I would rate the technical support a 4/5.
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Anonymous User
Sailpoint implementation Engineer at Starlink Ukraine
The technical support in the Middle East is being done through partners. SailPoint IdentityIQ has no physical...
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Anonymous User
Assistant Manager at a financial services firm
I rate the technical support a six out of ten.
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Anonymous User
Principal Technologist
Customer Service: Great, SailPoint offers several points of contact. You can use either the SailPoint communities,...
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Edwin Yang
Technical Account Manager at Infoarchi
The support team is quite responsive and understanding. Initially, they provide prompt responses, but their answers...
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Anonymous User
Vice President Sales at a tech vendor
I would rate this solution's technical support a three and a half out of five.
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Niraj Joshi
Implementation Engineer at a tech services company
The technical support is not very good but it is good. They can improve.
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Anonymous User
Solution Architect at a real estate/law firm
The customer support for SailPoint Agent Identity Security is at a lower level of competence based on my experience...
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Anonymous User
Lead IAM manager at a tech services company
Technical support is efficient and very, very good. If you raise a concern, support is readily available with a...
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Balaji Murala
Senior Manager at ENH isecure Pvt ltd
The technical support is wonderful.
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Anonymous User
Senior Manager at a consultancy
Technical support is responsive and helpful, and I would rate them seven out of ten.
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Anonymous User
System Engineer at a consultancy
Our company's client, who uses the product, takes care of the technical support for the solution.
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Anonymous User
Security Consultant at a tech services company
Customer Service: 7/10. Technical Support: 8/10.
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Review 1 of 30

Technical Support

No Data Available

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