Compare AhnLab vs CrowdStrike

AhnLab

CrowdStrike

Based on 286 reviews.

Sample Customers

Popular Solutions

CrowdStrike Falcon

20 reviews

CrowdStrike Falcon Complete MDR

5 reviews

CrowdStrike Falcon Cloud Security

14 reviews

Top Industries

Construction Company

20%

Manufacturing Company

12%

Comms Service Provider

10%

Outsourcing Company

Financial Services Firm

10%

Computer Software Company

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
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HectorRios
IT COMMUNICATIONS AND NETWORKS at Américas BPS
We are currently finishing the configuration of the solution, making the playbooks and configurations with the use...
Read full review of CrowdStrike Observability »
Oluwajuwon Olorunlona
Cyber Security Engineer at eprocessconsulting
I primarily use CrowdStrike, along with some other solutions. I have been using Falcon LogScale for approximately a...
Read full review of Falcon LogScale »
Sachin Bode
IT Manager at IFB Industries Ltd
We switched from Trend Micro products to CrowdStrike Falcon Complete MDR. Previously, our internal team was managing...
Read full review of CrowdStrike Falcon Complete MDR »
Waleed Omar
Information Security Specialist at Arab Open University
We are using CrowdStrike multiple modules within CrowdStrike. We are using CrowdStrike as an EDR, as an asset...
Read full review of CrowdStrike Falcon Exposure Management »

Review 1 of 5

Customer Service

No Data Available

ZakariaFawzy
Presales Consultant at Cyber Knight Technologies FZ LLC
I would rate the technical support from CrowdStrike Falcon Sandbox as very good. If I would rate support on a scale...
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Sri Ram Gude
Cyber Security Analyst at a tech vendor
The technical support live chat can experience long wait times. Submitting a ticket may result in a quicker response.
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AbhishekBirkett
Senior Manager - Enterprise Accounts at Hitachi Systems, Ltd.
The customer support for this solution is good. We have not had any bad feedback from customers. They are very quick...
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Krishna .R
Cyber Security Regional Head at a computer software company
If customers want technical support, they need to subscribe to a special service that they need to pay for. When it...
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Dinesh Yadav
Sales Director at CLOUD MIND
The support is excellent. We rarely need support.
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Renju Varghese
General Manager at a computer software company
The support is good from CrowdStrike Falcon Complete. We call them and we have a response immediately. They could...
Read full review of CrowdStrike Falcon Complete MDR »
Dipak M Gohil
IT Manager at Jord International Pty Ltd
Regarding customer support, our experience has been really positive as they are very quick to assist us. The customer...
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Mahmoud_Yassin
CTSO at Cyb3r
CrowdStrike customer service is very good, especially if you have tiered support like the world tier. They provide...
Read full review of CrowdStrike Falcon Sandbox »
Shubham Sinha.
Senior Principal Information Security Analyst at Veritas Technologies LLC
I would rate them a seven out of ten. They take a lot of time to come back to us.
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Muhammad Fahad
Assistant Director to ACIR at Board Of Revenue
The L1 engineer should be more technical to improve the support.
Read full review of CrowdStrike Falcon Complete MDR »
Divyang Pastagiya
Principle Consultant at Infosec Ventures
The technical support could improve because I am in India and the support I receive is from the UK or Australia. It...
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Sandeep Sehrawat
Information Technology Security Consultant at Sify Technologies
CrowdStrike support is great. Palo Alto and CrowdStrike both have outsourced support.
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Niranjan N
Sr Analyst at ATOS
I rate CrowdStrike support 10 out of 10. They respond quickly and don't take much time to resolve all our issues.
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Jorge Pizarro
Senior Engineer at Neosecure
We have contacted the support from CrowdStrike Falcon and it is very good.
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WanderMenezes
Senior Principal Security Manager at a consultancy
The technical support for this solution is not very good, and issues will not be picked up unless the ticket raised...
Read full review of CrowdStrike Falcon Complete MDR »
Anil Kishore
Lead Engg. Information Assurance at ACPL Systems Pvt Ltd
CrowdStrike support is good, but in some cases, it takes time to resolve on-premises solutions. I would rate the...
Read full review of Falcon LogScale »
Mahesh Haba
DGM IT at Union Bank of Colombo
We have only required our local support, they have been sufficient for our needs.
Read full review of CrowdStrike Falcon »
Anonymous User
Solutions Architect - Infrastructure and Security at a healthcare company
The customer support is very good, earning a rating of nine out of ten.
Read full review of CrowdStrike Falcon Cloud Security »
Anonymous User
Head Of Information Security at a financial services firm
Our only experience in terms of contacting the technical support team for CrowdStrike Falcon Complete was during...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Solutions Architect at a university
I'm happy with CrowdStrike technical support. I rate CrowdStrike support 10 out of 10.
Read full review of CrowdStrike Falcon »
David Leonard
Head Deputy Head of IT, Information Technology's Projects & Developments Center at a energy/utilities company
I rate CrowdStrike support nine out of 10. It's fantastic.
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Anonymous User
FSE at a computer software company
The technical support is good; it's not bad and not the best.
Read full review of CrowdStrike Falcon Complete MDR »
Kayla Rochester Clarke
ICT Director at The Ministry of Justice
When we recently got the licenses, we were told to do something. When we observed that we didn't want to transfer...
Read full review of CrowdStrike Falcon Cloud Security »
Anonymous User
Head Cyberdefense at a tech vendor
While the technical support meets all response time commitments outlined in our Service Level Agreement, some users...
Read full review of CrowdStrike Falcon »
Natthapong Prayadsub
IT Infrastructure Manager at a computer software company
I haven't contacted technical support. Therefore, I can't make an assessment of their services.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Manager of infrastructure support at Fenix Innovations
I would rate their support a five out of ten because they do not respond. We have taken premium support with them. If...
Read full review of CrowdStrike Falcon Cloud Security »
Thomas Zeulner
Chief Information Security Officer at a manufacturing company
We have been in touch with technical support for a few issues. They are quite good and the response is fast.
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Anonymous User
Specialist, Lead Desktop Support at a energy/utilities company
I rate the technical support from CrowdStrike Falcon a five out of five.
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Jayant Pant
Sr India Admin at Aon Hewitt
CrowdStrike's technical support is good, though sometimes their responses are delayed.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Senior Financial Analyst - Data Analytics at a energy/utilities company
I would say technical support is fairly good. They understand the technology quite well so they are able to support...
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Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.