Compare Altair vs Alteryx

Altair

Based on 30 reviews.

Alteryx

Based on 119 reviews.

Latest Research

Buyer's Guide

Altair RapidMiner vs. Alteryx One

October 2026

Alteryx One vs. Altair RapidMiner

Updated: October 2026

Buyer's Guide

Altair RapidMiner vs. Alteryx One

October 2026

Altair RapidMiner vs. Alteryx One

Updated: October 2026

Sample Customers

Altair RapidMiner

PayPal, Deloitte, eBay, Cisco, Miele, Volkswagen

Altair Knowledge Studio

HSBC, MBNA, US Ban Corp, MasterCard Worldwide, Invesco, Citi Bank, ATB Financial, PayPal, Bajaj Finserv

Altair Monarch

MasterCard

Altair Panopticon

BlackRock, Nasdaq, Citadel, Citi, Imagine Software, Deutsche Bank, FIS, HSBC, Morgan Stanley

Alteryx One

Siemens Energy, Bank of America, Coca-Cola, BT, Papa Johns, McLaren Racing

Popular Solutions

Altair RapidMiner

4 reviews

Altair Knowledge Studio

1 reviews

Altair Monarch

1 reviews

Alteryx One

11 reviews

Top Industries

Financial Services Firm

13%

Manufacturing Company

11%

Construction Company

Outsourcing Company

Financial Services Firm

19%

Manufacturing Company

Construction Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Satesh P
Solution Architect at Hitachi Digital Services
My main use case for Altair RapidMiner is enterprise AI and data analytics platform implementation for clients. From...
Read full review of Altair RapidMiner »
Leo Sundararaj
Account Manager at JegaSure
I used Altair Knowledge Studio mainly for data preparation and creating decision trees. We used SAS for data...
Read full review of Altair Knowledge Studio »
Leo Sundararaj
Account Manager at JegaSure
The primary use case of Altair Monarch was data extraction. I used it to process a lot of documents and data from...
Read full review of Altair Monarch »

Review 1 of 3

ManojBehera
Senior Staff Cyber Security Cloud Data Architect at GE Healthcare
My main use case for Alteryx is to automate quite a few ETL workloads, and Alteryx provides a great platform in...
Read full review of Alteryx One »

Review 1 of 1

Customer Service

Lionel Der Krikorian
Fondateur- Data Scientist - Analyste certifié sur RapidMiner at LDK 360
I use the community website for support. I have had several problems, and the community has always answered my...
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Laurence Moseley
Emeritus Professor of Health Services Research at University of South Wales
I have not contacted technical support. I've only used the user forum.
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Gopi Manoj Vuyyuru
Technical Support Team Lead at HCLTech
I never needed to contact RapidMiner's technical support team. I followed their blogs and support articles when I...
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Anonymous User
Senior Manager at a consultancy
It's a little difficult to assess what RapidMiner support is like on average. We are partners, so the support is...
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Anonymous User
Data Analytics Manager at a engineering company
My experience with customer support has been mixed; the technical documentation is thorough, and the community forum...
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Anonymous User
Project Engineer at a engineering company
I was only in touch with technical support for a licensing issue, and it worked out fine. I have no complaints.
Read full review of Altair RapidMiner »
Aziz Lazraq
Professor at Mines Rabat
I have not needed to use the support from RapidMiner. It is easy to use and my students do not need it.
Read full review of Altair RapidMiner »
Scott Wu
0 at ChangXin Memory Technologies, Inc.
I reached out to support through either the support portal or community support.
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Rohini Kram
Data Scientist at a wireless company
The technical support for RapidMiner is fantastic.
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Leo Sundararaj
Account Manager at JegaSure
The support for Altair Monarch is prompt and satisfactory. Although I seldom needed to contact support because the...
Read full review of Altair Monarch »
Anonymous User
Senior Community Manager at a tech vendor
Superb.
Read full review of Altair RapidMiner »
Aziz Lazraq
Professor at Mines Rabat
I have never contacted technical support. Any time that I have had an issue, I have tried to solve it myself. One...
Read full review of Altair RapidMiner »
Aziz Lazraq
Professor at Mines Rabat
Whenever I have a problem, I try to solve it myself. One time when I had a problem with deep learning, I tried to get...
Read full review of Altair RapidMiner »
RajivSharma
Senior Product Manager at CustomerXps Software
In terms of technical support, whenever we face issues, the first place we go to are online forums or the solution's...
Read full review of Altair RapidMiner »
Andrey Alfiansyah
Executive Director at a philanthropy
RapidMiner technical support offers so much information. I feel that they've been helpful.
Read full review of Altair RapidMiner »
Leo Sundararaj
Account Manager at JegaSure
The support from Altair is seamless. They have a dedicated Data Analytics support team, and we can raise tickets for...
Read full review of Altair Knowledge Studio »
Anonymous User
Pre Post Sales Engineer at a wholesaler/distributor
Normally I use the community for support, and don't make contact with customer service. I have some friends who are...
Read full review of Altair RapidMiner »
VictorSantos
Professor at Instituto Superior de Contabilidade e Administraçao de Coimbra
I have not encountered any problems with Altair RapidMiner technical support. Registration and add-ons have been...
Read full review of Altair RapidMiner »

Review 1 of 18

sroumi
President at a consultancy
I haven't needed technical support, but they seem to be very available to talk. The people that I spoke to in Alteryx...
Read full review of Alteryx One »
Madhu Srinivasan
Principal Consultant at a financial services firm
I didn't have much experience with Alteryx support.
Read full review of Alteryx One »
Shyam Pendyala
Manager, BI Platforms at Refinitiv, an LSEG Business at LSEG (London Stock Exchange Group)
The limited availability of resources and slower response times contribute to the challenges in troubleshooting and...
Read full review of Alteryx One »
NagendraVuppala
Tax Manager at a financial services firm
The customer service and support are good. I've found that if I post a question on the Alteryx Community, I usually...
Read full review of Alteryx One »
ZavedAhmed
Senior Business Associate at Tech Mahindra
I have not used the Alteryx Designer technical support very much because I am not at that level of maturity to fully...
Read full review of Alteryx One »
FabioDoro
Technical Director at Kinyit
The technical support team is good; responses are usually received within a day.
Read full review of Alteryx One »
Theresa McLaughlin
Senior Capacity Planner at a financial services firm
They recently moved to a different support model. Initially, when we came to the product, the support was pretty...
Read full review of Alteryx One »
BeatkaSpence
Data Analyst at Data Management Consulting
Alteryx customer service was great. They gave me a trial version, and the client company bought licenses. The...
Read full review of Alteryx One »
Ajay Nayak
Senior Data Engineer at Baxter International Inc.
I am satisfied with customer support because whenever we face any issues, we can connect to them to get information,...
Read full review of Alteryx One »
Dominic Mutai
M&E Advisor at PATH
If I have an issue with Alteryx Designer, I can go online to get a resolution from the solution's community group. I...
Read full review of Alteryx One »
Anonymous User
Director at a tech services company
The support is very good overall. We are satisfied with their level of service. They are knowledgeable and responsive.
Read full review of Alteryx One »
Rushabh-Shah
Manager - Analytics at Bigtree Entertainment Pvt Ltd (Bookmyshow)
The technical support is great. There's a very good community that surrounds the solution. However, you can also...
Read full review of Alteryx One »
Anonymous User
QA Validation at a pharma/biotech company
Technical support is very good. They get high marks. I would rate them a ten out of ten.
Read full review of Alteryx One »
Anonymous User
Business Intelligence Consultant at a computer software company
Technical support is 8/10: * Active community * Quick response from client service * International partners to help...
Read full review of Alteryx One »
Anonymous User
Director of Analytics at Computing Resources
We never needed technical support.
Read full review of Alteryx One »
Anonymous User
Associate Managing Director at a financial services firm
We have a great relationship with technical support. They are helpful and responsive, and they have a great community.
Read full review of Alteryx One »
Anonymous User
Consultant at a manufacturing company
I would rate the technical support of Alteryx a six out of ten. Recently the support has been facing attrition...
Read full review of Alteryx One »
Anonymous User
Project Manager at a university
We have not had any experience with customer service and support.
Read full review of Alteryx One »
Bo432
Director at a consultancy
I would rate the tech support a 7.5 out of 10. They do not necessarily provide lots of hands on support themselves,...
Read full review of Alteryx One »
Anonymous User
Global People Analytics & Metrics Analyst at a manufacturing company
I would rate tech support five out of five. The team is willing to work with you and help with any difficulties.
Read full review of Alteryx One »
Anonymous User
Senior Consultant at a consultancy
I haven't received any support from Alteryx, so I can't speak much about their technical support. I didn't need to...
Read full review of Alteryx One »
Anonymous User
Co-Founder at a computer software company
The technical support is very supportive.
Read full review of Alteryx One »
Anonymous User
Manager, Transformation & Hyperautomation at a real estate/law firm
Technical support is quite powerful. I believe you must know how to take advantage of it, but I believe they have the...
Read full review of Alteryx One »
Christopher Peer
Senior Systems Analyst at Optum
We haven't contacted technical support; instead, we've been trying to find other ways to fix issues.
Read full review of Alteryx One »
Anonymous User
Technology Sales & Cybersecurity Professional at a computer software company
We are sometimes in touch with Alteryx technical support. If I had to evaluate them, the waiting times are not long,...
Read full review of Alteryx One »
Anonymous User
Manager II - Data Analytics & Automation at a financial services firm
We haven't needed to engage with Alteryx Designer's technical support yet. We're at an early stage of implementation...
Read full review of Alteryx One »
Milind Shimpi
Experience Technocrat driving IT initiatives at WISDOMBOWL
I contacted customer support once or twice, and they were quick to respond. I would also rate them nine out of ten.
Read full review of Alteryx One »
Anonymous User
Software Engineer at a computer software company
I have not contacted Alteryx customer service or technical support as I have been able to find solutions through...
Read full review of Alteryx One »
Anonymous User
Billigence VP for Europe at a tech services company
* There is a very good and supported community. * Reasonable reaction time for the support.
Read full review of Alteryx One »
Allan Kirszberg
Coordenador Financeiro at Icatu
Technical support is good.
Read full review of Alteryx One »

Review 1 of 30

Technical Support

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