Compare Altair vs Alteryx

Altair

Based on 28 reviews.

Alteryx

Based on 116 reviews.

Latest Research

Buyer's Guide

Altair RapidMiner vs. Alteryx

January 2026

Alteryx vs. Altair RapidMiner

Updated: January 2026

Buyer's Guide

Altair RapidMiner vs. Alteryx

January 2026

Altair RapidMiner vs. Alteryx

Updated: January 2026

Sample Customers

Altair RapidMiner

PayPal, Deloitte, eBay, Cisco, Miele, Volkswagen

Altair Knowledge Studio

HSBC, MBNA, US Ban Corp, MasterCard Worldwide, Invesco, Citi Bank, ATB Financial, PayPal, Bajaj Finserv

Altair Monarch

MasterCard

Altair Panopticon

BlackRock, Nasdaq, Citadel, Citi, Imagine Software, Deutsche Bank, FIS, HSBC, Morgan Stanley

Alteryx

AnalyticsIq Inc., belk, BloominBrands Inc., Cardinalhealth, Cineplex, Dairy Queen

Alteryx Designer Cloud

Vodafone, Stanford University, Nike, Ericsson, Samsung, Intel, Google, Thmson Reuters, Honeywell, Dow, Deloitte, Barclays

Popular Solutions

Altair RapidMiner

6 reviews

Altair Knowledge Studio

1 reviews

Altair Monarch

1 reviews

Alteryx

12 reviews

Alteryx Designer

8 reviews

Alteryx Designer Cloud

0 reviews

Top Industries

Manufacturing Company

14%

Financial Services Firm

13%

Computer Software Company

Government

Financial Services Firm

21%

Manufacturing Company

Computer Software Company

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Leo Sundararaj
Account Manager
I used Altair Knowledge Studio mainly for data preparation and creating decision trees. We used SAS for data...
Read full review of Altair Knowledge Studio »
VictorSantos
Professor at a recreational facilities/services company
I am a teacher at Coimbra Business School where I use Altair RapidMiner to prepare and understand data within my...
Read full review of Altair RapidMiner »
Leo Sundararaj
Account Manager
The primary use case of Altair Monarch was data extraction. I used it to process a lot of documents and data from...
Read full review of Altair Monarch »

Review 1 of 3

Rajneesh Prajapati
Senior Rpa Consultant at a computer software company
Alteryx's main use case is its no-code capability, allowing me to build complex data pipelines using a drag-and-drop...
Read full review of Alteryx »
Anonymous User
Chief Automation Officer at a tech services company
The solution is mainly for bringing in a large amount of data. For example, let's say you have a retailer and they...
Read full review of Alteryx Designer Cloud »

Review 1 of 2

Customer Service

Laurence Moseley
Emeritus Professor of Health Services Research at a university
I have not contacted technical support. I've only used the user forum.
Read full review of Altair RapidMiner »
Lionel Der Krikorian
Fondateur- Data Scientist - Analyste certifié sur RapidMiner at a tech services company
I use the community website for support. I have had several problems, and the community has always answered my...
Read full review of Altair RapidMiner »
Gopi Manoj Vuyyuru
Technical Support Team Lead at a tech services company
I never needed to contact RapidMiner's technical support team. I followed their blogs and support articles when I...
Read full review of Altair RapidMiner »
RajivSharma
Senior Product Manager at a tech services company
In terms of technical support, whenever we face issues, the first place we go to are online forums or the solution's...
Read full review of Altair RapidMiner »
Leo Sundararaj
Account Manager
The support for Altair Monarch is prompt and satisfactory. Although I seldom needed to contact support because the...
Read full review of Altair Monarch »
Anonymous User
Senior Community Manager at a tech vendor
Superb.
Read full review of Altair RapidMiner »
Aziz Lazraq
Professor at a university
I have never contacted technical support. Any time that I have had an issue, I have tried to solve it myself. One...
Read full review of Altair RapidMiner »
Aziz Lazraq
Professor at a university
Whenever I have a problem, I try to solve it myself. One time when I had a problem with deep learning, I tried to get...
Read full review of Altair RapidMiner »
Anonymous User
Pre Post Sales Engineer at a wholesaler/distributor
Normally I use the community for support, and don't make contact with customer service. I have some friends who are...
Read full review of Altair RapidMiner »
Andrey Alfiansyah
Executive Director at a philanthropy
RapidMiner technical support offers so much information. I feel that they've been helpful.
Read full review of Altair RapidMiner »
Anonymous User
Project Engineer at a engineering company
I was only in touch with technical support for a licensing issue, and it worked out fine. I have no complaints.
Read full review of Altair RapidMiner »
Leo Sundararaj
Account Manager
The support from Altair is seamless. They have a dedicated Data Analytics support team, and we can raise tickets for...
Read full review of Altair Knowledge Studio »
Aziz Lazraq
Professor at a university
I have not needed to use the support from RapidMiner. It is easy to use and my students do not need it.
Read full review of Altair RapidMiner »
VictorSantos
Professor at a recreational facilities/services company
I have not encountered any problems with Altair RapidMiner technical support. Registration and add-ons have been...
Read full review of Altair RapidMiner »
Scott Wu
0 at a manufacturing company
I reached out to support through either the support portal or community support.
Read full review of Altair RapidMiner »
Anonymous User
Senior Manager at a consultancy
It's a little difficult to assess what RapidMiner support is like on average. We are partners, so the support is...
Read full review of Altair RapidMiner »
Rohini Kram
Data Scientist at a wireless company
The technical support for RapidMiner is fantastic.
Read full review of Altair RapidMiner »

Review 1 of 17

Vivek Vaibhav
Manager at a consultancy
I believe their technical support is pretty great. I mostly use the Alteryx community, which is really helpful. It is...
Read full review of Alteryx »
Himanshu Narang
Analyst at a financial services firm
I rate the technical support a six out of ten.
Read full review of Alteryx Designer »
NagendraVuppala
Tax Manager at a tech services company
The customer service and support are good. I've found that if I post a question on the Alteryx Community, I usually...
Read full review of Alteryx »
sroumi
President at a consultancy
I haven't needed technical support, but they seem to be very available to talk. The people that I spoke to in Alteryx...
Read full review of Alteryx »
Kevin Anderson
Senior Strategic Sourcing ManagerSenior Strategic Sourcing Manager at a healthcare company
Most of the technical support we have used thus far has been internal.
Read full review of Alteryx »
Sharath Chander
Business Transformation specialist at a tech consulting company
We have a special SME which is assigned by Alteryx to our organization. If we have any problem, we reach out to them...
Read full review of Alteryx »
FabioDoro
Sales Manager at a tech services company
The technical support team is good; responses are usually received within a day.
Read full review of Alteryx »
Snehaa-Selvakumaran
DevOps Lead at a energy/utilities company
Alteryx support responds quickly, and my interactions with them have been good. I rate Alteryx nine out of 10.
Read full review of Alteryx »
BeatkaSpence
Data Analyst at a consultancy
Alteryx customer service was great. They gave me a trial version, and the client company bought licenses. The...
Read full review of Alteryx »
Nitin Kawale
Member Board Of Directors at a tech services company
Alteryx is a user-friendly solution; its content is available everywhere to help users use its functions.
Read full review of Alteryx »
KONSTANTINOS PAZALOS
CEO at a tech services company
The technical support is good and professional but not always quick.
Read full review of Alteryx »
Fabio Doro
Technical Director at a tech services company
Support is very good. They even go beyond what is expected of the basic support for the product itself. Often we see...
Read full review of Alteryx »
Anonymous User
Project Manager at a university
We have not had any experience with customer service and support.
Read full review of Alteryx »
Anonymous User
Senior Manager, Data Science and AI / ML Manager at a tech vendor
Alteryx support is good. I rate the support from Alteryx a four out of five.
Read full review of Alteryx »
Anonymous User
Assistant Manager at a retailer
During COVID, they had on-call engineers for very good technical support. I would like to have that support again...
Read full review of Alteryx »
Anonymous User
Manager at a manufacturing company
I have had contact with technical support in license related things, but it's more community based where you can...
Read full review of Alteryx »
Anonymous User
Data Analyst at a transportation company
I haven't contacted the technical support.
Read full review of Alteryx »
Bo432
Director at a consultancy
I would rate the tech support a 7.5 out of 10. They do not necessarily provide lots of hands on support themselves,...
Read full review of Alteryx »
JaimeDiaz
Master Data Senior Business Process Manager at a tech services company
I've not personally used technical support, however, we have a person on our team who is more of an expert on all of...
Read full review of Alteryx »
Anonymous User
Business intelligence specialist at a energy/utilities company
Technical support is very good.
Read full review of Alteryx »
Anonymous User
Software Engineer at a computer software company
I have not contacted Alteryx customer service or technical support as I have been able to find solutions through...
Read full review of Alteryx »
Anonymous User
Associate Solutions Analyst at a healthcare company
I haven’t had to use technical support, as far as actually speaking to people, but I have used Alteryx Community to...
Read full review of Alteryx »
Anonymous User
Data Analytics Engineer at a tech services company
Technical support is okay and could be better. Sometimes, it takes about two to five days to hear an answer from the...
Read full review of Alteryx »
AmitJain
Deputy Manager at a real estate/law firm
I did not contact the technical support at Alteryx directly. When we initially got the license, they had us talk to...
Read full review of Alteryx »
Anonymous User
Solutions Sales and Design at a tech services company
I have not contacted Technical Support. I have a team of Alteryx experts, so we don't rely on other support.
Read full review of Alteryx »
Anonymous User
Chief Automation Officer at a tech services company
I bever reached out to a help desk, per se, however, any time I ever needed someone that I could engage with at a...
Read full review of Alteryx Designer Cloud »
Joseph VolkanOzcan
Chief Information Officer at a manufacturing company
Customer support is good since I've had no issues and can easily contact representatives who respond promptly.
Read full review of Alteryx »
Anonymous User
Manager, Transformation & Hyperautomation at a real estate/law firm
Technical support is quite powerful. I believe you must know how to take advantage of it, but I believe they have the...
Read full review of Alteryx »
Anonymous User
Solutions Architect at a computer software company
I've only had one contact with technical support and they were very responsive.
Read full review of Alteryx »
ArqumKhalid
Business Intelligence & Data Analyst at a non-tech company
The technical support is very good.
Read full review of Alteryx »

Review 1 of 30

Technical Support

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