Compare Altair vs Veritas

Altair

Based on 28 reviews.

Veritas

Based on 325 reviews.

Sample Customers

Altair RapidMiner

PayPal, Deloitte, eBay, Cisco, Miele, Volkswagen

Altair Panopticon

BlackRock, Nasdaq, Citadel, Citi, Imagine Software, Deutsche Bank, FIS, HSBC, Morgan Stanley

Popular Solutions

Altair RapidMiner

7 reviews

Altair Knowledge Studio

1 reviews

Altair Monarch

1 reviews

Veritas NetBackup

23 reviews

Veritas Backup Exec

12 reviews

Veritas NetBackup Appliance

16 reviews

Top Industries

Financial Services Firm

13%

Manufacturing Company

12%

Computer Software Company

Educational Organization

Financial Services Firm

13%

Computer Software Company

12%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Leo Sundararaj
Account Manager at JegaSure
I used Altair Knowledge Studio mainly for data preparation and creating decision trees. We used SAS for data...
Read full review of Altair Knowledge Studio »
VictorSantos
Professor at Instituto Superior de Contabilidade e Administraçao de Coimbra
I am a teacher at Coimbra Business School where I use Altair RapidMiner to prepare and understand data within my...
Read full review of Altair RapidMiner »
Leo Sundararaj
Account Manager at JegaSure
The primary use case of Altair Monarch was data extraction. I used it to process a lot of documents and data from...
Read full review of Altair Monarch »

Review 1 of 3

Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
Sammy Githinji
Technical Manager at Rigor Systems Limited
Mainly, our use case for Veritas NetBackup Appliance is backup for virtual environments as well as databases.
Read full review of Veritas NetBackup Appliance »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I am currently working with Veritas NetBackup IT Analytics for reporting and data management. I manage both...
Read full review of Veritas NetBackup IT Analytics »
Ibrahim Jekhine
Consultant at MTN
Our primary use case for Veritas NetBackup is for normal backup operations, but not necessarily for deduplication. We...
Read full review of Veritas NetBackup »
Scott Lawson
Operations Director, Information Technology at a healthcare company
Our use case for Veritas CloudPoint is that it was implemented so our on-premises staff could continue to have the...
Read full review of Veritas CloudPoint »

Review 1 of 5

Customer Service

Lionel Der Krikorian
Fondateur- Data Scientist - Analyste certifié sur RapidMiner at LDK 360
I use the community website for support. I have had several problems, and the community has always answered my...
Read full review of Altair RapidMiner »
Gopi Manoj Vuyyuru
Technical Support Team Lead at HCLTech
I never needed to contact RapidMiner's technical support team. I followed their blogs and support articles when I...
Read full review of Altair RapidMiner »
Laurence Moseley
Emeritus Professor of Health Services Research at University of South Wales
I have not contacted technical support. I've only used the user forum.
Read full review of Altair RapidMiner »
Aziz Lazraq
Professor at Mines Rabat
I have never contacted technical support. Any time that I have had an issue, I have tried to solve it myself. One...
Read full review of Altair RapidMiner »
Anonymous User
Project Engineer at a engineering company
I was only in touch with technical support for a licensing issue, and it worked out fine. I have no complaints.
Read full review of Altair RapidMiner »
VictorSantos
Professor at Instituto Superior de Contabilidade e Administraçao de Coimbra
I have not encountered any problems with Altair RapidMiner technical support. Registration and add-ons have been...
Read full review of Altair RapidMiner »
Leo Sundararaj
Account Manager at JegaSure
The support for Altair Monarch is prompt and satisfactory. Although I seldom needed to contact support because the...
Read full review of Altair Monarch »
Aziz Lazraq
Professor at Mines Rabat
Whenever I have a problem, I try to solve it myself. One time when I had a problem with deep learning, I tried to get...
Read full review of Altair RapidMiner »
Leo Sundararaj
Account Manager at JegaSure
The support from Altair is seamless. They have a dedicated Data Analytics support team, and we can raise tickets for...
Read full review of Altair Knowledge Studio »
Aziz Lazraq
Professor at Mines Rabat
I have not needed to use the support from RapidMiner. It is easy to use and my students do not need it.
Read full review of Altair RapidMiner »
Rohini Kram
Data Scientist at a wireless company
The technical support for RapidMiner is fantastic.
Read full review of Altair RapidMiner »
Scott Wu
0 at ChangXin Memory Technologies, Inc.
I reached out to support through either the support portal or community support.
Read full review of Altair RapidMiner »
Andrey Alfiansyah
Executive Director at a philanthropy
RapidMiner technical support offers so much information. I feel that they've been helpful.
Read full review of Altair RapidMiner »
RajivSharma
Senior Product Manager at CustomerXps Software
In terms of technical support, whenever we face issues, the first place we go to are online forums or the solution's...
Read full review of Altair RapidMiner »
Anonymous User
Pre Post Sales Engineer at a wholesaler/distributor
Normally I use the community for support, and don't make contact with customer service. I have some friends who are...
Read full review of Altair RapidMiner »
Anonymous User
Senior Manager at a consultancy
It's a little difficult to assess what RapidMiner support is like on average. We are partners, so the support is...
Read full review of Altair RapidMiner »
Anonymous User
Senior Community Manager at a tech vendor
Superb.
Read full review of Altair RapidMiner »

Review 1 of 17

Ramprasad Yalavarthi
Lead Solutions Architect at a tech vendor
Technical support is good. Our company is a support partner with Veritas.
Read full review of Veritas Backup Exec »
Jayson Martin
Head IT Data Storage at a insurance company
The support for our company was favorable as we always deal with business-critical services. I would rate the tech...
Read full review of Veritas Enterprise Vault »
Tasos Skaltsas
IT Systems Engineer at a maritime company
When I open a case, someone from support connects to my system in less than two hours, and within the day, we solve...
Read full review of Veritas NetBackup »
Anonymous User
IT admin at a financial services firm
While technical support is good, it takes them a long time, for reasons unbeknownst to me, to resolve issues, which...
Read full review of Veritas NetBackup »
Johnny Bozeman
Principal at a venture capital & private equity firm
Their customer support is not bad. I don't have any issues with technical support. Technical support is okay.
Read full review of Veritas NetBackup »
Rowland Gcwensa
Product Brand Manager at Epsidon Technology Distribution
I work with technical support a lot whenever there are technical issues. They have been very good. Although they...
Read full review of Veritas Backup Exec »
Anonymous User
Linux, Backup and Storage Administrator
10 out of 10.
Read full review of Veritas NetBackup »
Anonymous User
Junior Database Administrator at a comms service provider
I think they're helping us as much as possible, but they're just saying the problem is with our setup or maybe the...
Read full review of Veritas NetBackup Appliance »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I have been satisfied with the support.
Read full review of Veritas NetBackup »
Rafael Bennacchio
Data Protection and Risk IT Specialist at a tech services company
I would give technical support a rating of a six and a half out of 10.
Read full review of Veritas Backup Exec »
Armand GADA-YAO
Software Directeur BU at AITEK
Local support was lacking. It was an issue in our region. Customers would not have been able to get the support they...
Read full review of Veritas Backup Exec »
Kayode Oni
Chief Technology Officer at a tech company
Technical support for this solution is very good. When you run into a problem you can call them at any time. They...
Read full review of Veritas Backup Exec »
Anonymous User
Advisor - Solution Architect at a computer software company
Technical support is good. If we find an issue, we get in touch with their support immediately.
Read full review of Veritas NetBackup »
Mohammad Hassan Jaghel
System Engineer at a transportation company
Technical support is very good.
Read full review of Veritas NetBackup »
Anonymous User
DBA at a energy/utilities company
There are different types of technical support. They offer Gold and 24/7 monitoring, for example. The also offer...
Read full review of Veritas NetBackup Appliance »
Anonymous User
Support Engineer at a tech services company
On Veritas, the response time is good.
Read full review of Veritas NetBackup »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
They provide a good level of support.
Read full review of Veritas NetBackup Appliance »
Anonymous User
Product Manager at PC Store
Technical support has been great.
Read full review of Veritas Alta SaaS Protection »
Akash Maurya
Technical Consultant (Pre-Sales) at Softcell Technologies Limited
Technical support has been great.
Read full review of Veritas Alta Data Protection »
Nuno Maia
Backup administrator at a government
The customer service and support team is good. The support is straightforward and always available. However, one...
Read full review of Veritas NetBackup »
Anonymous User
Systems Administrator at a logistics company
Technical support is great.
Read full review of Veritas NetBackup »
M Amin Anwar
Sr. Technical Support Consultant at a computer software company
The technical support is okay although we sometimes get caught in the crossover between shifts and our case gets...
Read full review of Veritas System Recovery »
Anonymous User
Presales Engineer at a tech services company
Technical support is fine.
Read full review of Veritas InfoScale Availability »
Anonymous User
Information Technology Infrastructure Team Lead at a tech services company
I would rate technical support a seven out of ten. At times, you will receive helpful and fast support, and other...
Read full review of Veritas NetBackup »
Muksith Thangal
Backup and Storage Specialist at a sports company
Most of the time, the technical support for Veritas NetBackup is good, but at times, you'll feel there's a gap....
Read full review of Veritas NetBackup »
Arthur-Wong
Sensor System Engineer at a hospitality company
The solution's support is good.
Read full review of Veritas NetBackup Appliance »
Ahmed Sabry
Team Leader at a financial services firm
Technical support could be improved, the knowledge base is quite low and it's complicated to deal with them.
Read full review of Veritas NetBackup Appliance »
Anonymous User
Consultant at a non-tech company
Technical support for this solution is great.
Read full review of Veritas Backup Exec »
Hossein Binandeh
CTO at Pishro Data System
Technical support has taken care of us very well. I don't use them a lot, however. I tend to go to my colleagues to...
Read full review of Veritas NetBackup »
Anonymous User
System Engineer at a tech services company
We haven't had to contact technical support for a long time. Generally, when we've needed to in the past, we've...
Read full review of Veritas Backup Exec »

Review 1 of 30

Technical Support

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