Compare Alteryx vs Talend

Talend is an open source software vendor that provides data integration, data management, enterprise application integration and big data software and services. Headquartered in Redwood City, California, Talend has offices in North America, Europe and Asia, and an international network of technical and service partners. Customers include eBay, Virgin Mobile, Sony Online Entertainment, Deutsche Post and Allianz.

Sample Customers

Talend Data Management Platform

Accent Group, Acticall, Allianz Global Investors Distributors LLC, Car & Boat Media, Cdiscount.com

Talend Open Studio

Almerys, BF&M, Findus

Popular Solutions

Alteryx

13 reviews

Alteryx Designer

15 reviews

Alteryx Designer Cloud

0 reviews

Talend Open Studio

12 reviews

Talend Data Management Platform

6 reviews

Talend Data Quality

1 reviews

Top Industries

Financial Services Firm

22%

Manufacturing Company

Computer Software Company

Healthcare Company

Financial Services Firm

15%

Computer Software Company

11%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Theresa McLaughlin
Senior Capacity Planner at a financial services firm
I used it every day for most of my day, developing different applications and ECLs, and I loved it. My background is...
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Anonymous User
Chief Automation Officer at a tech services company
The solution is mainly for bringing in a large amount of data. For example, let's say you have a retailer and they...
Read full review of Alteryx Designer Cloud »

Review 1 of 2

Sushrit Moundekar
Program Manager at InfoCepts
We are using Talend Open Studio for building data pipelines in order to move data from source to the warehouse. My...
Read full review of Talend Open Studio »
Jason Hale
Enterprise Architect at Waikato Regional Council
At the moment, we are purely focused on building all of our ETL and API environments out. Being a council, we have...
Read full review of Talend Data Management Platform »
Radovan Bacovic
Senior Data Engineer at a tech vendor
Our primary use case for Stitch is tax and targets extraction. I am not familiar with any other feature of Stitch.
Read full review of Talend Stitch ETL »
Herivao Jus Winny
IT Consultant at a tech services company
My main use cases for Talend Data Integration are ETL processes and data migration, but also automation of recurring...
Read full review of Talend Data Integration »
SivanandamKrishnan
Director of analytics at Analytics Aura
The main use cases for Talend Data Fabric include setting up a data lake to enable the data platform.
Read full review of Talend Data Fabric »

Review 1 of 5

Customer Service

AltanAtabarut
Solution Consulting, Growth, Analytics at Akinon
Customer Service: Customer service is pretty responsive, based on the UK and US time zones. Technical Support:...
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ZavedAhmed
Senior Business Associate at Tech Mahindra
I have not used the Alteryx Designer technical support very much because I am not at that level of maturity to fully...
Read full review of Alteryx Designer »
Nitin Kawale
Member Board Of Directors at Pattern
Alteryx is a user-friendly solution; its content is available everywhere to help users use its functions.
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Ajay Nayak
Senior Data Engineer at Baxter International Inc.
I am satisfied with customer support because whenever we face any issues, we can connect to them to get information,...
Read full review of Alteryx Designer »
Rithik Rai
Associate 3 at Goa Institute of Management
The product's technical support team reaches us in case of any issues. They contact us for surveys and feedback as...
Read full review of Alteryx Designer »
Shyam Pendyala
Manager, BI Platforms at Refinitiv, an LSEG Business at LSEG (London Stock Exchange Group)
The limited availability of resources and slower response times contribute to the challenges in troubleshooting and...
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Dominic Mutai
M&E Advisor at PATH
If I have an issue with Alteryx Designer, I can go online to get a resolution from the solution's community group. I...
Read full review of Alteryx Designer »
LeandroSodré
Data Governance Analyst at Data Meaning, Inc.
I have not contacted technical support. I called my colleagues for assistance.
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Himanshu Narang
Analyst at D. E. Shaw
I rate the technical support a six out of ten.
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Anonymous User
Manager at a manufacturing company
I have had contact with technical support in license related things, but it's more community based where you can...
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Rushabh-Shah
Manager - Analytics at Bigtree Entertainment Pvt Ltd (Bookmyshow)
The technical support is great. There's a very good community that surrounds the solution. However, you can also...
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Anonymous User
Manager, Transformation & Hyperautomation at a real estate/law firm
Technical support is quite powerful. I believe you must know how to take advantage of it, but I believe they have the...
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Vishalkumar1996
Assistant Manager at L&T Geostructure LLP
The tech support for Alteryx is quite good. When we encounter issues, we email them and typically receive a prompt...
Read full review of Alteryx Designer »
Anonymous User
Global People Analytics & Metrics Analyst at a manufacturing company
I would rate tech support five out of five. The team is willing to work with you and help with any difficulties.
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Fabio Doro
Technical Director at a tech services company
Support is very good. They even go beyond what is expected of the basic support for the product itself. Often we see...
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Anonymous User
QA Validation at a pharma/biotech company
Technical support is very good. They get high marks. I would rate them a ten out of ten.
Read full review of Alteryx »
Nitish Mahajan
Software Developer at a comms service provider
Whenever I encounter an issue, I usually find all my questions answered in the Alteryx community. The community...
Read full review of Alteryx Designer »
Milind Shimpi
Experience Technocrat driving IT initiatives at WISDOMBOWL
I contacted customer support once or twice, and they were quick to respond. I would also rate them nine out of ten.
Read full review of Alteryx »
Anonymous User
Solutions Sales and Design at a tech services company
I have not contacted Technical Support. I have a team of Alteryx experts, so we don't rely on other support.
Read full review of Alteryx »
Ed Dallal
Founder, CEO, & President at Krystal Sekurity
I haven’t had to call tech support.
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Anonymous User
Assistant Manager at a retailer
During COVID, they had on-call engineers for very good technical support. I would like to have that support again...
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Anonymous User
Director at a non-tech company
Technical support is very forthcoming in helping people out.
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Anonymous User
Chief Automation Officer at a tech services company
I bever reached out to a help desk, per se, however, any time I ever needed someone that I could engage with at a...
Read full review of Alteryx Designer Cloud »
AnshumanSingh
Vice President --Analytics & Digital Transformation at Polestar Solutions & Services India Pvt Ltd
I rate the technical support an eight out of ten.
Read full review of Alteryx »
JaimeDiaz
Master Data Senior Business Process Manager at a tech services company
I've not personally used technical support, however, we have a person on our team who is more of an expert on all of...
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Anonymous User
Director at a tech services company
The support is very good overall. We are satisfied with their level of service. They are knowledgeable and responsive.
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Anonymous User
Data Analyst at a tech services company
The technical support is good. They have a strong community that is helpful.
Read full review of Alteryx Designer »
Anonymous User
Team Lead- Supply Chain Advisory, New Energies at a energy/utilities company
We had a good experience with them. We are happy. I would rate them a four out of five.
Read full review of Alteryx »
Anonymous User
Solutions Consultant at a tech services company
The technical support has been very good. I'd rate it ten out of ten. We're quite satisfied with the level of service...
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Anonymous User
Logistics improvement Analyst at a manufacturing company
I have never spoken with technical support.
Read full review of Alteryx »

Review 1 of 30

Mubahir Rashid
Data Analytics Consultant at Aletha Corp
Until now, I haven't had a chance to contact Talend Data Integration's customer support, as our use cases have not...
Read full review of Talend Data Integration »
Antoine JACOB
Decision-making & data management manager at Erilia
Customer service needs a better approach.
Read full review of Talend Open Studio »
Karthik Babu
Senior Consultant at a tech services company
I have not needed the technical support.
Read full review of Talend Data Quality »
Manoj KumarNagarajan
Developer at a tech services company
The technical support team are very supportive and respond quickly based on the severity of the ticket we raise.
Read full review of Talend Data Integration »
Azhagarasan Annadorai
Founder at Unknown.University
Talend has a support portal and we can get access to the support portal. The initial process could be a little...
Read full review of Talend Open Studio »
Costin Marzea
CTO, Founder at SmartStreams Software
When you ask questions, the support team asks you additional questions to be more specific. It's a little complex to...
Read full review of Talend Open Studio »
Celine Meesseman
Director at Ingenia
I have not been in contact with technical support.
Read full review of Talend Open Studio »
Aymen ANNOUN
Solutions Architect at El Djazair Information Technology (ELIT)
Regarding Talend Data Management Platform, I want to communicate with the support team of Talend because the...
Read full review of Talend Open Studio »
Jason Hale
Enterprise Architect at Waikato Regional Council
Their AI is fantastic. We logged probably about eight jobs last year for support, and this year we have logged about...
Read full review of Talend Data Management Platform »
AaronRumley
Software Engineer at Huron Consulting Group Inc.
I would rate the technical support of this solution a nine, on a scale from one to 10, with one being the worst and...
Read full review of Talend Open Studio »
Irshad Ahamed
Assistant Manager at a tech services company
We have contacted their technical support. It's good. We have a Talend expert in-house who handles most of the...
Read full review of Talend Open Studio »
Anonymous User
Consultant en intelligence dÃcisionnelle at a tech services company
I haven't had the need to contact technical support. When I have had issues, the Talend portal is there and there is...
Read full review of Talend Data Management Platform »
Shanthan Kakulavaram
Software Developer at a tech consulting company
Technical support is good. I would give it a nine out of ten.
Read full review of Talend Data Quality »
Martin Stufi
CEO at Solutia, s.r.o.
We have never used any kind of support from Talend, as a vendor. All of the problems that we have encountered, we...
Read full review of Talend Open Studio »
AshrafOmar Hussein
Business Intelligence and Data warehouse Section Head & Pre-Sales at a tech services company
I would suggest enhancement and improvement in the support program of Talend to have a real Talend expert working...
Read full review of Talend Data Management Platform »
Anonymous User
Practice Head, Analytics at a tech services company
Technical support is pretty good. I would rate them at an eight out of ten. We've been satisfied with the level of...
Read full review of Talend Open Studio »
Olfa Boudakim
BI developer at a comms service provider
As it's open-source, there is no commercial support. We just use the forums and ask the community when we need help.
Read full review of Talend Open Studio »
Anonymous User
Head of Data at a insurance company
They've been good.
Read full review of Talend Open Studio »
Anonymous User
IT Manager at a tech services company
Customer Service: N/A Technical Support: N/A
Read full review of Talend Data Management Platform »
Anonymous User
Developer
Customer Service: Excellent Technical Support: Excellent
Read full review of Talend Data Quality »
Anonymous User
Executive Director and Business Unit Manager at a tech company
I consulted a lot of product forums, but I did not ask for support from Talend.
Read full review of Talend Data Quality »
SivanandamKrishnan
Director of analytics at Analytics Aura
The support is not very good. The team is not well-trained, and resolving a ticket can require several discussions....
Read full review of Talend Data Fabric »
Anonymous User
Technical Team Lead at a pharma/biotech company
Customer Service: Very nice customer service Technical Support: Excellent support from the technical support team
Read full review of Talend Data Quality »
SivanandamKrishnan
Director of analytics at Analytics Aura
Talend Open Studio needs to improve on its documentation and support.
Read full review of Talend Open Studio »
Shahzad Ghori
Senior Manager MI & BI (Senior Vice President) at Faysal Bank Limited
We have never received responses to our queries from the company, so we are totally unsatisfied with the support.
Read full review of Talend Open Studio »
SivanandamKrishnan
Director of analytics at Analytics Aura
I'm relying more on the community rather than the support team. Generally, the support team is available for the...
Read full review of Talend Open Studio for MDM »
Franklin Nascimento
Principal Associate at Data Meaning, Inc.
Talend support is good.
Read full review of Talend Open Studio »
Jyoti Wilson
ETL/SQL Developer at a insurance company
We have not used technical support for DQ.
Read full review of Talend Data Quality »
Dries Nuyts
Data Consultant at a tech vendor
My experiences with support have been quite good. I’ve never had issues which weren’t resolved, or where I had the...
Read full review of Talend Data Quality »
Anonymous User
Systems Integration Specialist at a university
I really haven't reached out to technical support. I've been just doing it on my own, going through forums, blogs,...
Read full review of Talend Data Management Platform »

Review 1 of 30

Technical Support

No Data Available

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