Compare Alteryx vs Talend

Talend is an open source software vendor that provides data integration, data management, enterprise application integration and big data software and services. Headquartered in Redwood City, California, Talend has offices in North America, Europe and Asia, and an international network of technical and service partners. Customers include eBay, Virgin Mobile, Sony Online Entertainment, Deutsche Post and Allianz.

Sample Customers

Talend Data Management Platform

Accent Group, Acticall, Allianz Global Investors Distributors LLC, Car & Boat Media, Cdiscount.com

Talend Open Studio

Almerys, BF&M, Findus

Popular Solutions

Alteryx

13 reviews

Alteryx Designer

20 reviews

Alteryx Designer Cloud

0 reviews

Talend Open Studio

12 reviews

Talend Data Management Platform

5 reviews

Talend Data Quality

2 reviews

Top Industries

Financial Services Firm

23%

Manufacturing Company

Computer Software Company

Healthcare Company

Financial Services Firm

17%

Computer Software Company

12%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Theresa McLaughlin
Senior Capacity Planner at a financial services firm
I used it every day for most of my day, developing different applications and ECLs, and I loved it. My background is...
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Anonymous User
Chief Automation Officer at a tech services company
The solution is mainly for bringing in a large amount of data. For example, let's say you have a retailer and they...
Read full review of Alteryx Designer Cloud »

Review 1 of 2

Selim Seddiki
Consultant en intelligence décisionnelle at VO2 Group
Our use case involves exchanging data in batch mode between applications, particularly in the retail sector. This...
Read full review of Talend Data Management Platform »
Costin Marzea
CTO, Founder at SmartStreams Software
We have customers who embed Talend Open Studio in their products like an OEM.
Read full review of Talend Open Studio »
AntonioFonseca
Superintendente de TI (CIO) at a insurance company
Our primary use case involves integrating diverse data sources into our projects. These sources include data servers,...
Read full review of Talend Data Integration »
SivanandamKrishnan
Director of analytics at Analytics Aura
The main use cases for Talend Data Fabric include setting up a data lake to enable the data platform.
Read full review of Talend Data Fabric »
Anonymous User
IT Manager at a insurance company
Talend has different modules. Talend has Talend Data integration (DI), Talend Data Quality (DQ), Talend MDM, and...
Read full review of Talend Data Quality »

Review 1 of 5

Customer Service

Theresa McLaughlin
Senior Capacity Planner at a financial services firm
The customer service was not good because we weren't premium support users. If we reached the right people, it...
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Shyam Pendyala
Manager, BI Platforms at Refinitiv, an LSEG Business at LSEG (London Stock Exchange Group)
The limited availability of resources and slower response times contribute to the challenges in troubleshooting and...
Read full review of Alteryx Designer »
Theresa McLaughlin
Senior Capacity Planner at a financial services firm
They recently moved to a different support model. Initially, when we came to the product, the support was pretty...
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Dominic Mutai
M&E Advisor at PATH
If I have an issue with Alteryx Designer, I can go online to get a resolution from the solution's community group. I...
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Vivek Vaibhav
Manager at Bain & Company
I believe their technical support is pretty great. I mostly use the Alteryx community, which is really helpful. It is...
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Ajay Nayak
Senior Data Engineer at Baxter International Inc.
I am satisfied with customer support because whenever we face any issues, we can connect to them to get information,...
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FabioDoro
Sales Manager at Kinyit
The technical support team is good; responses are usually received within a day.
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ZavedAhmed
Senior Business Associate at Tech Mahindra
I have not used the Alteryx Designer technical support very much because I am not at that level of maturity to fully...
Read full review of Alteryx Designer »
Vishalkumar1996
Assistant Manager at L&T Geostructure LLP
The tech support for Alteryx is quite good. When we encounter issues, we email them and typically receive a prompt...
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Anonymous User
Solutions Consultant at a tech services company
The technical support has been very good. I'd rate it ten out of ten. We're quite satisfied with the level of service...
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Anonymous User
Solutions Sales and Design at a tech services company
I have not contacted Technical Support. I have a team of Alteryx experts, so we don't rely on other support.
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Anonymous User
Project Manager at a university
We have not had any experience with customer service and support.
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Anonymous User
Solutions Engineer at a computer software company
I have not used support very much in the past. However, during the one or two cases when we had to use the support,...
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Bo432
Director at a consultancy
I would rate the tech support a 7.5 out of 10. They do not necessarily provide lots of hands on support themselves,...
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Anonymous User
Solutions Architect at a computer software company
I've only had one contact with technical support and they were very responsive.
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ArqumKhalid
Business Intelligence & Data Analyst at a non-tech company
The technical support is very good.
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Anonymous User
Global People Analytics & Metrics Analyst at a manufacturing company
I would rate tech support five out of five. The team is willing to work with you and help with any difficulties.
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Anonymous User
Billigence VP for Europe at a tech services company
* There is a very good and supported community. * Reasonable reaction time for the support.
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Allan Kirszberg
Coordenador Financeiro at Icatu
Technical support is good.
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Anonymous User
Manager at a manufacturing company
I have had contact with technical support in license related things, but it's more community based where you can...
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Anonymous User
QA Validation at a pharma/biotech company
Technical support is very good. They get high marks. I would rate them a ten out of ten.
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Anonymous User
Logistics improvement Analyst at a manufacturing company
I have never spoken with technical support.
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Anonymous User
Manager at a computer software company
Alteryx Designer's technical support tend to avoid questions related to integrations.
Read full review of Alteryx Designer »
Rushabh-Shah
Manager - Analytics at Bigtree Entertainment Pvt Ltd (Bookmyshow)
The technical support is great. There's a very good community that surrounds the solution. However, you can also...
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Anonymous User
Chief Automation Officer at a tech services company
I bever reached out to a help desk, per se, however, any time I ever needed someone that I could engage with at a...
Read full review of Alteryx Designer Cloud »
Anonymous User
Data Analyst at a transportation company
I haven't contacted the technical support.
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Nitish Mahajan
Software Developer at a comms service provider
Whenever I encounter an issue, I usually find all my questions answered in the Alteryx community. The community...
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Anonymous User
Practice Head, Analytics at a tech services company
The technical support from Alteryx is good. I rate the support from Alteryx a four out of five.
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Oriana Escobar
Director of Analytics at Computing Resources
We never needed technical support.
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Anonymous User
Associate Managing Director at a financial services firm
We have a great relationship with technical support. They are helpful and responsive, and they have a great community.
Read full review of Alteryx »

Review 1 of 30

Tcheupi Jonathan
Computer engineer at a engineering company
The solution's technical support is responsive and helpful. Talend Open Studio's technical support team helped me...
Read full review of Talend Open Studio »
Jean-Luc Trescases
Consultant at Prolyx
I have contacted technical support on occasion. It's great because you have the support and you have the community as...
Read full review of Talend Data Management Platform »
Luciano Vernaglia
Partner at Sysvision
Local support from the Talend Data Management Platform can be in Portuguese and sometimes they do not have a...
Read full review of Talend Data Management Platform »
Jean-Luc Trescases
Consultant at Prolyx
Technical support is helpful and responsive. I just started a new project with a customer, and they do have support...
Read full review of Talend Data Management Platform »
Selim Seddiki
Consultant en intelligence décisionnelle at VO2 Group
Technical support is available and accessible.
Read full review of Talend Data Management Platform »
Ali Abdelhafez
Data Management Manager at BBI
We have no support since we use the open-source version.
Read full review of Talend Data Integration »
Costin Marzea
CTO, Founder at SmartStreams Software
When you ask questions, the support team asks you additional questions to be more specific. It's a little complex to...
Read full review of Talend Open Studio »
Manoj KumarNagarajan
Developer at a tech services company
The technical support team are very supportive and respond quickly based on the severity of the ticket we raise.
Read full review of Talend Data Integration »
Aymen ANNOUN
Solutions Architect at El Djazair Information Technology (ELIT)
Regarding Talend Data Management Platform, I want to communicate with the support team of Talend because the...
Read full review of Talend Open Studio »
Anonymous User
Program Manager at a manufacturing company
Talend's technical support isn't very good and not worth the money we spend on it.
Read full review of Talend Open Studio »
Anonymous User
Systems Integration Specialist at a university
I really haven't reached out to technical support. I've been just doing it on my own, going through forums, blogs,...
Read full review of Talend Data Management Platform »
Anonymous User
IT Manager at a tech services company
Customer Service: N/A Technical Support: N/A
Read full review of Talend Data Management Platform »
Anonymous User
Practice Head, Analytics at a tech services company
Technical support is pretty good. I would rate them at an eight out of ten. We've been satisfied with the level of...
Read full review of Talend Open Studio »
Anonymous User
Senior Data Engineer at a tech services company
The customer support is one of the biggest issues I have with the product. The support itself is not always very...
Read full review of Talend Open Studio »
Herve OKAN
Consultant Business Intelligence at a tech services company
I have been able to find the solution I need and continue working with Talend's good technical support.
Read full review of Talend Open Studio »
Sheshukumar Guntuka
Managing Consultant, Techno-Functional, Integration Architect at Gauri Ltd
I would rate the technical support of Sopera Advanced Service Factory a nine out of ten.
Read full review of Sopera Advanced Service Factory »
Peter Birksmith
(2IC) Senior System Analyst at a insurance company
Support tends to be good for the usual types of issues, but once a problem gets more complex and deeply into the nuts...
Read full review of Talend Open Studio »
Karthik Babu
Senior Consultant at a tech services company
I have not needed the technical support.
Read full review of Talend Data Quality »
Jyoti Wilson
ETL/SQL Developer at a insurance company
We have not used technical support for DQ.
Read full review of Talend Data Quality »
Anonymous User
Technical Team Lead at a pharma/biotech company
Customer Service: Very nice customer service Technical Support: Excellent support from the technical support team
Read full review of Talend Data Quality »
Martin Stufi
CEO at Solutia, s.r.o.
We have never used any kind of support from Talend, as a vendor. All of the problems that we have encountered, we...
Read full review of Talend Open Studio »
SivanandamKrishnan
Director of analytics at Analytics Aura
Talend Open Studio needs to improve on its documentation and support.
Read full review of Talend Open Studio »
Elio-Bonazzi
Developer
The fact that the technical support is out of China means that sometimes the engineers don't have a good command of...
Read full review of Talend Open Studio »
Anonymous User
Chief Data Architect at Lucid Technologies & Solutions
Customer Service: I have not used customer service that much. Technical Support: Being open source, technical support...
Read full review of Talend Open Studio »
Irshad Ahamed
Assistant Manager at a tech services company
We have contacted their technical support. It's good. We have a Talend expert in-house who handles most of the...
Read full review of Talend Open Studio »
Badrakh V
Information System Architect at Astvision
We have not been in contact with technical support. Any problems that we have had so far, we have been able to solve...
Read full review of Talend Open Studio »
Jay Sto Tomas
Board Member at PhilRep Realty Corp.
We haven't availed ourselves of technical support yet so I don't know.
Read full review of Talend Open Studio »
Anonymous User
Implementation Specialist, Individual Contributor at a computer software company
I didn't open any cases with technical support. I would need a license from Talend to get support.
Read full review of Talend Open Studio »
MAHMOUD MOHAMMED ABDELAZIZEITA
Software Engineer at Higher Colleges of Technology
I did not contact Talend technical support.
Read full review of Talend Data Management Platform »
Olfa Boudakim
BI developer at a comms service provider
As it's open-source, there is no commercial support. We just use the forums and ask the community when we need help.
Read full review of Talend Open Studio »

Review 1 of 30

Technical Support

No Data Available

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