Compare Alvaria vs SAP

Alvaria

SAP

Based on 1682 reviews.

Sample Customers

Aspect Unified IP

Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.com

Popular Solutions

SAP S/4HANA

33 reviews

SAP BusinessObjects Business Intelligence

13 reviews

SAP Business Data Cloud

41 reviews

Top Industries

Construction Company

19%

Financial Services Firm

16%

Comms Service Provider

Performing Arts

Manufacturing Company

12%

Financial Services Firm

Construction Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »

Review 1 of 5

Customer Service

No Data Available

FranciscoSantos
Director at Pixel Studio PTY
Their technical support is good. If I need something I just need to write down a note and that'll be the case. There...
Read full review of SAP BW4HANA »
VishalChopra
VP Global Sales and Marketing at VC ERP CONSULTING PRIVATE LIMITED
There are multiple partners of SAP providing customer support service to users, so their quality differs from one...
Read full review of SAP ERP »
Majid-Mustafa
Senior SAP Technical Consultant at Tallimax Consultancy
SAP Business ByDesign offers high-priority support.
Read full review of SAP Business ByDesign »
Wael Elsagh
Solutions Architect at EJADA
The support from SAP SuccessFactors is good. They were able to solve customer problems regarding integration between...
Read full review of SAP SuccessFactors »
Githinji Githogora
ICT Manager at Dawa Life Sciences
The solution's technical support is fine. They do help users to sort out the issues related to the solution. I rate...
Read full review of SAP ERP »
Anonymous User
Enterprise Services Platforms Head at a energy/utilities company
The SAP support has been good.
Read full review of SAP SuccessFactors Learning »
Anonymous User
IT Director, Corporate Systems at a retailer
Technical support has been an issue since day one. We have made our concerns quite apparent. We pay extra for Premium...
Read full review of SAP SuccessFactors »
Anonymous User
SAP SuccessFactors Consultant at a tech services company
We have found tehtechnical support team for this solution Speaker 2: Because they are responsive, they would be very...
Read full review of SAP SuccessFactors »
Anonymous User
Consultant-SAP GRC at a tech consulting company
The customer support for SAP Business Data Cloud is very good.
Read full review of SAP Business Data Cloud »
Yi Jin
President at Mogan Consulting
I would rate this solution 3 out of 5.
Read full review of SAP S/4HANA Cloud »
Syam Srikanth
Data Engineer at KASP
Technical support from SAP is awesome. If we have an issue, they give a good solution. Compared to Oracle's support,...
Read full review of SAP Data Services »
Craig Van Der Walt
CTO at Atheneum
The solution's technical support is above average but not excellent. I rate the technical support a seven out of ten.
Read full review of SAP Build Process Automation »
Rex Martin Abrasaldo
Member of SAP Production Support Team at Maxicare Healthcare Corporation
I have not yet experienced technical support.
Read full review of SAP Business Data Cloud »
Anonymous User
CEO/GM at a tech services company
The first level of support is really through your value-added resale partner and then they have escalation to SAP and...
Read full review of SAP Business One »
Shanker Duraibabu
SAP SuccessFactors Center of Excellence at Wipro technologies Ltd
I would give technical support a rating of 7/10.
Read full review of SAP SuccessFactors »
Anonymous User
Senior SAP HCM Consultant at a tech services company
SAP HCM has many different channels for communication with the consultants which makes it complex. There are delays...
Read full review of SAP HCM »
YogendraSingh
Head-IT/SAP at Barista Coffee Company Ltd.
Technical support is good. There's no need for them to be better or faster than they already are.
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
VP at a financial services firm
Customer Service: 7/10. Technical Support: 9/10.
Read full review of SAP IQ »
Anonymous User
Associate Manager at a consultancy
They are helpful and quite professional. Sometimes, they don't respond faster, and sometimes, they say that it needs...
Read full review of SAP BusinessObjects Business Intelligence »
Dinesh Kumar
IT & SAP Head at kudos chemie limited
We are receiving technical support from a local team here from India.
Read full review of SAP S/4HANA »
Anonymous User
Manager at a consultancy
It is the standard level that we use from SAP. Thorough and slow, but it's very administrative if you follow strictly...
Read full review of SAP NetWeaver MDM [EOL] »
Anonymous User
Junior SAP Consultant at a tech company
I've never reached out to Lumira customer service. Overall, I'm happy with their releases. Their releases seem to be...
Read full review of SAP Lumira [EOL] »
Anonymous User
Head of BI and Analytics at a manufacturing company
The technical support is good, I am satisfied.
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
SAP BusinessObjects Consultant at a tech company
We are very unhappy with technical support. First of all, they send their sales agents or pre-sales agents and most...
Read full review of SAP Business Warehouse »
NizarAhmad
BI & EIS Manager at Almarai Company Limited
We have not used a single technical support call for SAP, which is great. As a whole, technical support was good, but...
Read full review of SAP Data Services »
Anonymous User
Managing Director at a tech services company
The support for this solution is okay, but due to their single geographical location it can be challenging to contact...
Read full review of SAP Commerce Cloud »
Anonymous User
Head of BI and Analytics at a comms service provider
Technical support has been relatively helpful in the past.
Read full review of SAP Business Warehouse »
Anonymous User
SAP consultant at a tech services company
Basically, the developers that are building the tool are responsible for maintaining the tickets on second level....
Read full review of SAP Identity Management »
Anonymous User
Sr Advisory Technical Specialist at IBM
I have not been in contact with technical support.
Read full review of SAP Business Data Cloud »
Anonymous User
SAP Business Objects Architect at a tech company
My personal experience with the SAP engineers is that they are very supportive and develop personal connections easily.
Read full review of SAP BusinessObjects Business Intelligence »

Review 1 of 30

Technical Support

No Data Available

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