Try our new research platform with insights from 80,000+ expert users

Amazon Web Services (AWS) vs Freshworks

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Amazon Web Services (AWS)
Based on 2153 reviews.
Freshworks
Based on 74 reviews.
Overview
Amazon Web Services, a collection of remote computing services, also called web services, make up a cloud-computing platform offered by Amazon.com. These services operate from 11 geographical regions across the world. The most central and well-known of these services arguably include Amazon Elastic Compute Cloud and Amazon S3. Amazon markets these products as a service to provide large computing-capacity more quickly and more cheaply than a client company building an actual physical server farm.
Information Not Available
Sample Customers
Amazon Connect
Capital One, Intuit, Adobe, Siemens, LegalZoom, DXC technology, Rackspace, Bellhop, American Preparatory Academy, The University of Texas at Dallas, University of Auckland, Origin Energy, and others.
AWS Trusted Advisor
Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
AWS Control Tower
Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Freshservice
Sinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport
Freshcaller
Untappd, Travix,The Dutch label Shop,Blyss, Loupen
Popular Solutions
Top Industries
Financial Services Firm
15%
Educational Organization
14%
Computer Software Company
13%
Manufacturing Company
7%
Computer Software Company
24%
Financial Services Firm
7%
Manufacturing Company
6%
Retailer
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 5
Review 1 of 3
Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.