Compare ARCON vs Fortinet

ARCON

Based on 41 reviews.

Fortinet

Based on 2090 reviews.

Latest Research

Buyer's Guide

ARCON Secure Compliance Management vs. FortiCNAPP

September 2026

FortiCNAPP vs. ARCON Secure Compliance Management

Updated: September 2026

Buyer's Guide

ARCON Secure Compliance Management vs. FortiCNAPP

September 2026

ARCON Secure Compliance Management vs. FortiCNAPP

Updated: September 2026

Overview

Information Not Available

Fortinet, Inc. is an American multinational corporation founded in 2000 by brothers Ken and Michael Xie. The company sells high performance network security products and services including their flagship integrated network security solution, the FortiGate firewall. Fortinet distributes its systems and subscription-based services using the channel partner sales method via more than 20,000 partners worldwide.

Sample Customers

ARCON Secure Compliance Management

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS

FortiCNAPP

J.Crew, AdRoll, Snowflake, VMWare, Iterable, Pure Storage, TrueCar, NerdWallet, and more.

Fortinet FortiClient

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data

Popular Solutions

ARCON Privileged Access Management

2 reviews

ARCON Secure Compliance Management

0 reviews

ARCON Privileged Access Management SaaS

0 reviews

Fortinet FortiGate

138 reviews

Fortinet FortiGate-VM

32 reviews

Fortinet FortiWeb

12 reviews

Top Industries

Outsourcing Company

16%

Financial Services Firm

10%

Construction Company

Manufacturing Company

Comms Service Provider

10%

Outsourcing Company

Manufacturing Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

SarojMohapatra
Zonal Credit Head at ICICIBANK Ltd
We use this solution for password encryption and remote access. We are customers of ARCON.
Read full review of ARCON Secure Compliance Management »
Bert-Noah
Head Of Business Development at Empower IT Solutions
We use the solution to manage identities that include human identities, machine identities, digital identities, and...
Read full review of ARCON Privileged Access Management SaaS »
Paresh Makwana
Director at a tech services company

Read full review of ARCON User Behaviour Analytics »

Review 1 of 3

HameedAhmed
Joint Director at PAA
I am familiar with Fortinet FortiWeb, and I'm working with the product. I have been using Fortinet FortiWeb in my...
Read full review of Fortinet FortiWeb »
Ehab Ali
Senior Presales Consultant at a computer software company
I work as a cybersecurity pre-sales consultant and regularly engage with multiple leading vendors, including Cisco,...
Read full review of Fortinet FortiGate-VM »
Mitul-Shah
Associate Director IT Operations at Procento
I would recommend Fortinet FortiOS for a small to mid-sized company, anywhere up to the employee size of 500 or...
Read full review of Fortinet FortiOS »
GOUTHAMKRISHNA
Senior Security Analyst at a security firm
Perception Point Advanced Email Security specializes in email security, though it includes different products like...
Read full review of Perception Point Advanced Email Security »
Eluma Oche
CIO at a financial services firm
I am still using Fortinet products as before. I do not use email security like Perception Point; I use my emails on...
Read full review of Fortinet FortiAppSec Cloud »

Review 1 of 5

Customer Service

PRAVINKHISMATRAO
Assistant Vice President at Metropolitan Stock Exchange of India Ltd.
The technical support is excellent. I would rate it ten out of ten.
Read full review of ARCON Privileged Access Management »
HailuDinku
Senior Network System Engineer at a tech services company
Currently, I'm in constant communication with them. They are professional, helpful, and highly experienced.
Read full review of ARCON Privileged Access Management »
ArjitYadav
SME for Cybersecurity at Locuz Enterprise Solutions Ltd
It's not very satisfactory. We've found it difficult to get timely responses and resolutions. We don't always get...
Read full review of ARCON Privileged Access Management »
Md. Shahriar Hussain
Information Security Analyst at Banglalink
The support is very bad. This is an area that needs improvement.
Read full review of ARCON Privileged Access Management »
Deepagowri Murali
Cyberark and Unix Administrator at Wipro Limited
When I have a script-related issue, I get delayed responses from technical support.
Read full review of ARCON Privileged Access Management »
SANJAI GBOSCO
Enterprise Technology Head at MANTRA TECHNOLOGIES
The support for ARCON ARSIM is very good.
Read full review of ARCON Secure Compliance Management »
AMISHHASAN
Head - IT Infrastructure at Honda Cars India
We use third-party support.
Read full review of ARCON Privileged Access Management »
SarojMohapatra
Zonal Credit Head at ICICIBANK Ltd
We have our own internal support.
Read full review of ARCON Secure Compliance Management »
Kunal Patil
Assistant Manager at Axis Bank
I did use technical support but I was disappointed.
Read full review of ARCON Privileged Access Management »
Anonymous User
Chief Manager at a financial services firm
Technical support is good, whenever we have issues they will resolve the issue, so the support is good.
Read full review of ARCON Privileged Access Management »
Farhad Hussain
Senior Consultant (e-Governance) Leveraging ICT for Growth, Employment and Governance at Bangladesh Computer Council
Good.
Read full review of ARCON Privileged Access Management »
Anonymous User
Head IT-Security at a financial services firm
We had a little different model altogether. We had their resource on site for our support. We used to talk to the...
Read full review of ARCON Privileged Access Management »
Anonymous User
IT Infrastructure Management at a financial services firm
We've had problems along the way but they were not major. The product support team has been very good. There was an...
Read full review of ARCON Privileged Access Management »
Anonymous User
Project Manager at a healthcare company
We contacted technical support once or twice in the implementation stage because there was an issue with the database...
Read full review of ARCON Privileged Access Management »
Anonymous User
IT Security Mananger
Tech support is very good.
Read full review of ARCON Privileged Access Management »
Anonymous User
Consultant at a financial services firm
They have very good support. They provide 24/7 support, because we do critical things, and also we work 24/7....
Read full review of ARCON Privileged Access Management »
Rajesh Gurikar
Manager, RPA at a financial services firm
The product team, the support team is readily available, 24/7. We have direct contact. If there are any issues, I get...
Read full review of ARCON Privileged Access Management »
Anonymous User
Portfolio Manager at a tech services company
I would rate tech support about five or six out of 10.
Read full review of ARCON Privileged Access Management »
Anonymous User
Manager (Systems) at a financial services firm
I would rate it eight out of 10, mainly when we ask about regular technical issues. We do a certain hardening of...
Read full review of ARCON Privileged Access Management »
Anonymous User
Data Entry Specialist at a financial services firm
We've made contact with the technical support team on multiple occasions. We even reached out about increasing the...
Read full review of ARCON Privileged Access Management »
Bert-Noah
Head Of Business Development at Empower IT Solutions
There were issues in routing the call to the support but it is resolved now.
Read full review of ARCON Privileged Access Management SaaS »
Praveen Yadav
Information Security Professional at a energy/utilities company
We can call them, submit a ticket, they can remote in. I haven't seen any issue with the technical support.
Read full review of ARCON Privileged Access Management »
Anonymous User
IT Manager
The support is prompt and readily available.
Read full review of ARCON Privileged Access Management »
Daleep Singhal
System and DBA at a energy/utilities company
The technical support for ARCON Privileged Access Management is also rated nine out of ten.
Read full review of ARCON Privileged Access Management »
Anonymous User
Head of Information Security & Risk Assurance at a financial services firm
There are no issues in terms of support for this product. Whenever we have had an issue, we raise a tech support...
Read full review of ARCON Privileged Access Management »
Anonymous User
IT and Infosec Professional
We have not had any issue with support. Support personnel are available whenever support is required.
Read full review of ARCON Privileged Access Management »
Paresh-Makwana
Director at a tech services company
Technical support is nice, it's done from India 24/7 so it's not an issue. We have level three of support one we have...
Read full review of ARCON Secure Compliance Management »
Sanjeet Kumar Bhuyan
Security Consultant and Cybersecurity Support at a tech services company
Five out of five. No doubt they are good.
Read full review of ARCON Privileged Access Management »
Anonymous User
Analyst at a manufacturing company
As of now, we have only escalated issues regarding password vaulting and sometimes there are problems with bulk...
Read full review of ARCON Privileged Access Management »
Paresh Makwana
Director at a tech services company
I work with their support team, and the support is very good. It is remote support 24/7, so it's like a three-level...
Read full review of ARCON User Behaviour Analytics »

Review 1 of 30

Baherathan Kathirgamanathan
Assistant Manager - Cloud Planning and Development at a comms service provider
The technical support is excellent.
Read full review of Fortinet FortiOS »
Amarnath Jaiswal
Senior Manager at a manufacturing company
I am a little bit disappointed with the support offered by Fortinet. Sometimes, the support team does not offer...
Read full review of Fortinet FortiAnalyzer »
Mohamed Attia
Senior Security Engineer at Interact Technology Solutions
Technical support has been great.
Read full review of Fortinet FortiMail Cloud »
Letarik Terefe
ICT Project manager and Development Team Leader at Ethiopian Roads Administration
Every six months, without any charge, they conduct a thorough examination for us. This includes checking if the...
Read full review of Fortinet FortiMail »
Ajeet Singh
Network Engineer at Apollo Hospitals Enterprise Ltd
The technical support, we are taking from SNS team. Whenever the SNS team is talking on any ticket, they may get help...
Read full review of Fortinet FortiAnalyzer »
Heson Ko
Software Development Specialist at Unicomp Information Co. Ltd.
The technical support has been very helpful and they have local language support for Taiwan.
Read full review of Fortinet FortiOS »
Hitesh Singh Thakur
Mentor Operations at eClinicalWorks
Customer support for Fortinet FortiGate is knowledgeable, responsive, and helpful during troubleshooting and...
Read full review of Fortinet FortiGate »
GaryRollie
Principal at Senior Solutions Engineer
The solution's technical support is very knowledgeable.
Read full review of FortiSASE »
Anonymous User
Information Security Analyst at a tech vendor
Technical support is pretty good. We had to call FortiGate support once, and they really helped us. In one of the...
Read full review of Fortinet FortiGate »
Mfsdf Ksfks
Presales Consultant at Redington (India) Ltd
Technical support is very good. They could always be better. Sometimes certain issues take more time, especially in...
Read full review of Fortinet FortiManager »
Anonymous User
Pre-sales Engineer at a wholesaler/distributor
I have used technical support in the past. It's good for the most part. However, other companies, from my experience,...
Read full review of Fortinet FortiOS »
PeterMacTaggart
IT and IT Security Consulting at MacTaggart IT Security
I had some calls with Fortinet technical support, which is in India, and I had some very good experiences with their...
Read full review of Fortinet FortiWLM »
Anonymous User
Director at a comms service provider
Their technical support is quite good. The product itself is quite simple to use, and there have been very few times...
Read full review of Fortinet FortiToken »
HossamSelim
Vice- Head Of Math Department at a non-tech company
I rate the support of Fortinet FortiSandbox a four out of five.
Read full review of Fortinet FortiSandbox »
Anonymous User
Technical Engineer - Technical Security at a tech services company
I would evaluate customer support from Fortinet FortiGate as seven or eight out of ten. The reason I do not give 10...
Read full review of Fortinet FortiGate »
Anonymous User
IT Manager at a international affairs institute
Technical support for this solution is good, but the people can take a long time to answer you. Sometimes, by the...
Read full review of Fortinet FortiSandbox »
Flamur Prapashtica
Head Of Security Management at Ipko Telecommunications
We have had several cases with some support, but we can make it somewhere around eight.
Read full review of Fortinet FortiGate-VM »
Anonymous User
Principal Network Engineer at a computer software company
Personally, I like Fortinet support. I know other colleagues and people think it's slow, but I don't.
Read full review of Fortinet FortiGate-VM »
Eric Ansenne
Owner at EASI Network
The technical support for us is great. We get our support from Fortinet in Belgium, so we can communicate directly...
Read full review of Fortinet FortiManager »
Nour Ikrazah
Network Engineer at a tech services company
I've never dealt with technical support. I cannot speak to how helpful or responsive they are. I have, however, used...
Read full review of Fortinet FortiGate-VM »
Truc Ngo
Sales engineer/Technical support engineer at Vietnet
I'm satisfied with Fortinet support.
Read full review of Fortinet FortiOS »
Rick Williams
Network Engineer at a university
Unfortunately, with any product, as detailed as tech products are today, you tend to have use tech support. Even...
Read full review of Fortinet FortiWLM »
Rupsan Shrestha
Technical Presales Engineer at Dristi Tech Pvt.ltd
I have contacted technical support, but not particularly regarding Fortinet FortiAnalyzer. I have only contacted them...
Read full review of Fortinet FortiAnalyzer »
Marcos AntonioOliveira
IT Analyst at Evapco, Inc.
I do not use support directly as the internet company handles this for me. Support updates and implements rules on...
Read full review of Fortinet FortiDDoS »
Anonymous User
IT Support
I haven't used tech support.
Read full review of Fortinet FortiClient »
Ted De Vos
President at simnet
We contact technical support almost daily. They have good support.
Read full review of Fortinet FortiGate »
Raghunath Venkatesh
Business Development Manager - Security at a computer software company
I've dealt with support in the past. I've also dealt with Palo Alto support. I find them to be very good.
Read full review of Fortinet FortiGate »
Anonymous User
CEO at a tech services company
I haven't needed technical support, and while the pricing can be expensive, the performance and security it offers...
Read full review of Fortinet FortiSandbox »
Lawrence Leung
Section Head, Enterprise Solutions & SI Management at HGC Global Communications Limited
The support from Fortinet FortiAnalyzer is good.
Read full review of Fortinet FortiAnalyzer »
Fernando Neto
Network Analyst at Aloo Telecom
I found the technical support team to be careful and committed to delivering what we needed.
Read full review of Fortinet FortiGate »

Review 1 of 30

Technical Support

No Data Available

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