Compare ARCON vs Qualys

ARCON

Based on 41 reviews.

Qualys

Based on 230 reviews.

Latest Research

Buyer's Guide

ARCON Secure Compliance Management vs. Qualys VMDR

July 2025

Qualys VMDR vs. ARCON Secure Compliance Management

Updated: July 2025

Buyer's Guide

ARCON Secure Compliance Management vs. Qualys VMDR

July 2025

ARCON Secure Compliance Management vs. Qualys VMDR

Updated: July 2025

Overview

Information Not Available

Qualys, Inc. is a provider of cloud security, compliance and related services for small and medium-sized businesses and large corporations based in Redwood Shores, California. It has added cloud-based compliance and web application security offerings. Qualys has over 7,700 customers in more than 100 countries, including a majority of the Forbes Global 100. Qualys was founded in 1999. The company launched QualysGuard in December 2000, making Qualys one of the first entrants in the vulnerability management market.

Sample Customers

ARCON Secure Compliance Management

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS

Qualys VMDR

Agrokor Group, American Specialty Health, American State Bank, Arval, Life:), Axway, Bank of the West, Blueport Commerce, BSkyB, Brinks, CaixaBank, Cartagena, Catholic Health System, CEC Bank, Cegedim, CIGNA, Clickability, Colby-Sawyer College, Commercial Bank of Dubai, University of Utah, eBay Inc., ING Singapore, National Theatre, OTP Bank, Sodexo, WebEx

Popular Solutions

ARCON Privileged Access Management

10 reviews

ARCON Secure Compliance Management

0 reviews

ARCON Privileged Access Management SaaS

0 reviews

Qualys VMDR

19 reviews

Qualys Web Application Scanning

12 reviews

Qualys Patch Management

33 reviews

Top Industries

Computer Software Company

19%

Financial Services Firm

Government

Manufacturing Company

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

SarojMohapatra
Zonal Credit Head at ICICIBANK Ltd
We use this solution for password encryption and remote access. We are customers of ARCON.
Read full review of ARCON Secure Compliance Management »
Bert-Noah
Head Of Business Development at Empower IT Solutions
We use the solution to manage identities that include human identities, machine identities, digital identities, and...
Read full review of ARCON Privileged Access Management SaaS »
Paresh Makwana
Director at a tech services company

Read full review of ARCON User Behaviour Analytics »

Review 1 of 3

Sushant Samantara
IT Manager at a consultancy
We utilize all three major cloud platforms: Azure, GCP, and AWS, with over 500 subscriptions and accounts onboarded...
Read full review of Qualys TotalCloud »
Revathi VeeraRaghavan
Information Security - Manager at Infosys
The primary use case for Qualys Patch Management is to provide a proactive, automated, and data-driven approach for...
Read full review of Qualys Patch Management »
AnkitSharma13
Security Officer at a tech vendor
I use Qualys Web Application Scanning, and we are using Vulnerability Management. By Vulnerability Management, I mean...
Read full review of Qualys Web Application Scanning »
Ankesh Raj
Information Security Analyst at a tech services company
We mostly use Qualys VMDR for vulnerability management and compliance practices. Every week, my team and I run...
Read full review of Qualys VMDR »
Anonymous User
Information Security Lead at a consultancy
We use it to gain complete visibility into our assets and monitor our security posture.
Read full review of Qualys CyberSecurity Asset Management »

Review 1 of 5

Customer Service

SarojMohapatra
Zonal Credit Head at ICICIBANK Ltd
We have our own internal support.
Read full review of ARCON Secure Compliance Management »
HailuDinku
Senior Network System Engineer at a tech services company
Currently, I'm in constant communication with them. They are professional, helpful, and highly experienced.
Read full review of ARCON Privileged Access Management »
Md. Shahriar Hussain
Information Security Analyst at Banglalink
The support is very bad. This is an area that needs improvement.
Read full review of ARCON Privileged Access Management »
Ashok Kumar Biswas
System Engineer (Cybersecurity) at Omgea Exim Ltd
We directly contact and raise the ticket to the support team.
Read full review of ARCON Privileged Access Management »
PRAVINKHISMATRAO
Assistant Vice President at Metropolitan Stock Exchange of India Ltd.
The technical support is excellent. I would rate it ten out of ten.
Read full review of ARCON Privileged Access Management »
AMISHHASAN
Head - IT Infrastructure at Honda Cars India
We use third-party support.
Read full review of ARCON Privileged Access Management »
Harsh Soni
Cyber Security Engineer at Rah Infotech Pvt Ltd
Customer service is available 24 hours a day, 7 days a week.
Read full review of ARCON Privileged Access Management »
S Azeem
Senior Technology Manager at a outsourcing company
Technical support is good. I rate the technical support an eight out of ten.
Read full review of ARCON Privileged Access Management »
Kunal Patil
Assistant Manager at Axis Bank
I did use technical support but I was disappointed.
Read full review of ARCON Privileged Access Management »
Paresh-Makwana
Director at a tech services company
Technical support is nice, it's done from India 24/7 so it's not an issue. We have level three of support one we have...
Read full review of ARCON Secure Compliance Management »
Anonymous User
Chief Manager at a financial services firm
Technical support is good, whenever we have issues they will resolve the issue, so the support is good.
Read full review of ARCON Privileged Access Management »
SANJAI GBOSCO
Enterprise Technology Head at MANTRA TECHNOLOGIES
The support for ARCON ARSIM is very good.
Read full review of ARCON Secure Compliance Management »
Anonymous User
Consultant at a financial services firm
They have very good support. They provide 24/7 support, because we do critical things, and also we work 24/7....
Read full review of ARCON Privileged Access Management »
Anonymous User
Analyst at a manufacturing company
As of now, we have only escalated issues regarding password vaulting and sometimes there are problems with bulk...
Read full review of ARCON Privileged Access Management »
Farhad Hussain
Senior Consultant (e-Governance) Leveraging ICT for Growth, Employment and Governance at Bangladesh Computer Council
Good.
Read full review of ARCON Privileged Access Management »
Anonymous User
IT and Infosec Professional
We have not had any issue with support. Support personnel are available whenever support is required.
Read full review of ARCON Privileged Access Management »
Anonymous User
Head IT-Security at a financial services firm
We had a little different model altogether. We had their resource on site for our support. We used to talk to the...
Read full review of ARCON Privileged Access Management »
Anonymous User
Project Manager at a healthcare company
We contacted technical support once or twice in the implementation stage because there was an issue with the database...
Read full review of ARCON Privileged Access Management »
Anumod Kaimal
Senior Officer- Information Security at a insurance company
Tech support is quite good. They have been right there to help me out. Their support details are good.
Read full review of ARCON Privileged Access Management »
Daleep Singhal
System and DBA at a energy/utilities company
The technical support for ARCON Privileged Access Management is also rated nine out of ten.
Read full review of ARCON Privileged Access Management »
Anonymous User
Data Entry Specialist at a financial services firm
We've made contact with the technical support team on multiple occasions. We even reached out about increasing the...
Read full review of ARCON Privileged Access Management »
Anonymous User
Manager (Systems) at a financial services firm
I would rate it eight out of 10, mainly when we ask about regular technical issues. We do a certain hardening of...
Read full review of ARCON Privileged Access Management »
Anonymous User
IT Manager
The support is prompt and readily available.
Read full review of ARCON Privileged Access Management »
Anonymous User
Systems Engineer at a tech services company
They need to improve on technical support, because ARCON has become a critical application. They should provide...
Read full review of ARCON Privileged Access Management »
Anonymous User
Portfolio Manager at a tech services company
I would rate tech support about five or six out of 10.
Read full review of ARCON Privileged Access Management »
Anonymous User
Head of Information Security & Risk Assurance at a financial services firm
There are no issues in terms of support for this product. Whenever we have had an issue, we raise a tech support...
Read full review of ARCON Privileged Access Management »
Sanjeet Kumar Bhuyan
Security Consultant and Cybersecurity Support at a tech services company
Five out of five. No doubt they are good.
Read full review of ARCON Privileged Access Management »
Praveen Yadav
Information Security Professional at a energy/utilities company
We can call them, submit a ticket, they can remote in. I haven't seen any issue with the technical support.
Read full review of ARCON Privileged Access Management »
Anonymous User
IT Security Mananger
Tech support is very good.
Read full review of ARCON Privileged Access Management »
Bert-Noah
Head Of Business Development at Empower IT Solutions
There were issues in routing the call to the support but it is resolved now.
Read full review of ARCON Privileged Access Management SaaS »

Review 1 of 30

S S RAMA KRISHNA MURTHY SURI
Senior Manager at valuelabs LLP
Technical support is very good whenever we send them a message. They will schedule a call and then they will check in...
Read full review of Qualys Web Application Scanning »
SurajTripathi
Senior Security Consultant at CyberNxt Solutions LLP
I would rate the technical support nine out of ten. They are effective; if I raise a ticket, they directly contact me...
Read full review of Qualys CyberSecurity Asset Management »
Kakarla Saikrishna
Senior Cyber Security Analyst at a financial services firm
Qualys' technical support team is responsive. They have a good knowledge base and helpful resources. The resolution...
Read full review of Qualys CyberSecurity Asset Management »
Curtis Nielson
Security Operations Manager at Solventum
It is above average. There have been issues where we had to bring in Qualys and other vendors. There was some...
Read full review of Qualys CyberSecurity Asset Management »
SurajTripathi
Senior Security Consultant at CyberNxt Solutions LLP
Technical support can be rated 8.5 out of 10.
Read full review of Qualys TotalCloud »
Ankesh Raj
Information Security Analyst at a tech services company
Customer support is satisfactory. When reaching out via email, they reply quickly. I would rate their customer...
Read full review of Qualys VMDR »
Aditya Pathak
Works at a consultancy
When we face any issues, we create a case with Qualys. We also have a technical account manager from Qualys who...
Read full review of Qualys TotalCloud »
Edward Manuel
Risk & Security Admin at Goodyear Tire & Rubber Company
The solution's technical support is excellent and responsive.
Read full review of Qualys VMDR »
Shahrukh Siddiqui
Senior System Associate at NTT Data
We have sometimes escalated questions due to application crashes, which need improvement.
Read full review of Qualys Patch Management »
Karan Bhateja
System Engineer at a tech services company
Customer support for Qualys Patch Management is lacking. The support cases we've raised often resulted in us finding...
Read full review of Qualys Patch Management »
Anonymous User
Shared Information Security Officer at a university
Technical staff are excellent.
Read full review of Qualys VMDR »
Anonymous User
Sr. Analyst- Security Testing
Customer Service: 7/10 Technical Support: 7/10
Read full review of Qualys VMDR »
ASHRAF ALI HASSAN
Senior Manager Network Design at MEEZA, Managed IT Services Provider
Qualys VM could improve by having more skilled support personnel.
Read full review of Qualys VMDR »
RaghunandanRaju
Senior Vulnerability Analyst at a comms service provider
The tech support acted quickly and responded quickly to our tickets. There was a good response time.
Read full review of Qualys VMDR »
Anonymous User
Solutions Architect at a tech services company
The technical support for this solution is good. We are required to solve any kind of security issue whin two hours,...
Read full review of Qualys VMDR »
Anonymous User
Senior Manager at a consultancy
While customer service is satisfactory, providing necessary support, frequent updates, and beneficial training, more...
Read full review of Qualys TotalCloud »
PankajKhullar
Senior Security Engineer at Charter Communications
I have dealt with Qualys's technical support, and any enhancements are challenging. I would rate them a five out of ten.
Read full review of Qualys Web Application Scanning »
Elmano Francisco Gonga
IT Security Analyst at Banco de Fomento Angola
The support is moderately good. Sometimes, the team responds on time. Sometimes, it takes time. The support could be...
Read full review of Qualys Web Application Scanning »
Anonymous User
Consultant at a tech services company
Their technical support is good. We don't use them frequently because we offer that service.
Read full review of Qualys Web Application Scanning »
Rustam Osmanov
Cybersecurity Engineer at a manufacturing company
I have interacted with them many times. Their support is good and reactive. When we needed support, it took a day or...
Read full review of Qualys Patch Management »
Anonymous User
Senior Information Security Engineer at a financial services firm
The tech support is helpful. When we initially open a ticket, we get response within five minutes. Then, they open a...
Read full review of Qualys VMDR »
Anonymous User
IT Engineer at a consultancy
I would rate their support a nine out of ten. We might not always get a good solution. We might get only a workaround.
Read full review of Qualys CyberSecurity Asset Management »
Anonymous User
Senior Information Security Engineer at a consultancy
We receive excellent technical support from Qualys, characterized by quick response times and the dedicated...
Read full review of Qualys CyberSecurity Asset Management »
Anonymous User
IT Consultant Supervisor at a financial services firm
We haven't had problems up until this point that required technical support. The solution can run by itself and...
Read full review of Qualys VMDR »
Sandeep Pasi
Sr Cyber Security Manager at BARC India
Qualys support is exceptional. Whenever we need custom reports, we log a ticket with Qualys.
Read full review of Qualys Patch Management »
Bharawaj S
IT Engineer at a consultancy
I would rate their customer support a nine out of ten. Although there can be some delays, overall, the support is...
Read full review of Qualys Patch Management »
Lakshay Grover
Works at a tech consulting company
We have a dedicated person for support. She’s always available to help, or if she's on leave, she ensures someone...
Read full review of Qualys VMDR »
Saivarun Varun
IT Team Lead at a consultancy
Technical support response can sometimes be slow, leading to a rating of eight or nine out of ten.
Read full review of Qualys VMDR »
Anonymous User
Works at a comms service provider
I rate Qualys eight out of 10. They're great. Customer service is responsive to feature requests. They'll add...
Read full review of Qualys Patch Management »
Arshad N. R.
Cyber Security Specialist at UBS Financial
I have contacted their technical support when implementing QGS. After the initial phase, the management identified a...
Read full review of Qualys Patch Management »

Review 1 of 30

Technical Support

No Data Available

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