Compare Astera vs Progress Software

Astera

Progress Software

Based on 148 reviews.

Sample Customers

Astera Centerprise

Wells Fargo, Xerox, HP, Novartis, USDA, VinSolutions/AutoTrader, Heller Consulting, Farmers Mutual Hail Insurance, Software Solutions Inc.

DataDirect

Killik & Co

Popular Solutions

Kemp LoadMaster

2 reviews

Chef

8 reviews

WhatsUp Gold

3 reviews

Top Industries

Construction Company

36%

Manufacturing Company

Comms Service Provider

Retailer

Financial Services Firm

12%

Construction Company

11%

Manufacturing Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Kiran Raju L
Project Manager at Cognizant
I am part of the IT service where our client is the actual owner of the MOVEit service. The service covers the...
Read full review of MOVEit »
G Srivastava
Senior Cloud Engineer at a tech services company
We used Chef, the automation tool, as an Infrastructure as Code tool for configuration deployment, such as deploying...
Read full review of Chef »
Raghvendra Jyothi
Manager Project Management at Capgemini
Our company uses the solution for performance and automation testing. The solution is very helpful for media and...
Read full review of Telerik Test Studio »
Anonymous User
Senior Data Engineer at a insurance company
MarkLogic's primary use case in my experience is handling semi-structured and hierarchical data that does not fit...
Read full review of MarkLogic »
Erik Cheng
Technical Manager at Quan Hung Gourmet
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well...
Read full review of WhatsUp Gold »

Review 1 of 5

Customer Service

No Data Available

Srujan Panuganti
Scientist - Instrument II at AbbVie
This is open-source software. The code and software are hosted on GitHub. If there is any problem with MOVEit, I can...
Read full review of MOVEit »
Raghvendra Jyothi
Manager Project Management at Capgemini
Technical support is good so I rate support a nine out of ten.
Read full review of Telerik Test Studio »
MarceloPrintac
VP Business Development at MultiPoint Ltd.
The technical support is good.
Read full review of WhatsUp Gold »
Beverly R. Jamison
IT Solutions Architect / Computer Scientist at Practical Semantics
The support is high quality. The strongest point of the support is their engineers.
Read full review of MarkLogic »
Argha Das
Senior Associate at Cognizant
I didn't need to contact the support because I was actually part of the development team, so I was involved in...
Read full review of MOVEit »
Sai Chandra
Principal Engineer at Wipro Limited
Customer support is quite good.
Read full review of Chef »
SyedKareemuddin
IT Manager at COCA COLA
I am satisfied with the customer support.
Read full review of WhatsUp Gold »
Rahul Soman
IT Infrastructure Specialist at Dynatrade LLC
The support for this solution is good. I would rate it a four out of five.
Read full review of WhatsUp Gold »
Fareed Afser
Associate Engineer at AST
The support team takes a lot of time to provide resolutions.
Read full review of Kemp LoadMaster »
Anonymous User
System Administrator at Routeware, Inc.
Kemp has the best customer service of all the vendors we use.
Read full review of Kemp LoadMaster »
Anonymous User
Technical Architecture Support at a tech vendor
My experience with customer support is that we use Cinc, so there is no customer support available.
Read full review of Chef »
Rakesh Joshi
General Manager at Seriti Resources
I rate Kemp support nine out of 10. Kemp support is good, but LoadMaster is highly stable, so we don't have many...
Read full review of Kemp LoadMaster »
Kumar Saurabh
Technical Lead at HCLSoftware
Progress Software team provides support for MOVEit application. We create tickets and coordinate with them to resolve...
Read full review of MOVEit »
Anonymous User
Team Lead at Colan Infotech Private Limited
The technical support is really great and they respond quickly. The people at Kemp were very kind and I got always a...
Read full review of Kemp LoadMaster »
Alastair Brand
MD at Thembanet
Technical support is good.
Read full review of WhatsUp Gold »
Anonymous User
Pre-Sales / Technical Account Manager at a tech services company
I am really happy with the product, support-wise. We handle the first level of support for our customers. If it is an...
Read full review of WhatsUp Gold »
George Dailey
Security Operations Specialist III at a pharma/biotech company
Their tech support is very good.
Read full review of WhatsUp Gold »
Anonymous User
Owner at a computer software company
When it comes to the maintenance and support of this solution, we have one person dedicated to solving these issues...
Read full review of Kemp LoadMaster »
AviShitrit
Senior Cyber Security Architect at Central Bottling Company group ltd
I like the solution's technical support. I rate the technical support a nine out of ten.
Read full review of WhatsUp Gold »
Anonymous User
Network Engineer at a government
We don't use technical support very often, but when we have, we've had good experiences.
Read full review of WhatsUp Gold »
Yevhen Ikonnykov
Senior Software Engineer at a aerospace/defense firm
We have a paid version of this solution but have never contacted technical support. We haven't needed to.
Read full review of WhatsUp Gold »
Wil Whitlark
Lead DevOps Engineer at General Assembly
I've contacted them before about the same issues that I have mentioned for improvement. Because Chef is being...
Read full review of Chef »
Dixit Singla
Staff Engineer at a tech vendor
I find customer support to be good.
Read full review of MarkLogic »
PradeepKumar24
Quality Analyst at NCR Corporation
I have communicated with their technical support, and they are responsive.
Read full review of MOVEit »
Anonymous User
Network and System Administrator at Kliniken Maria Hilf GmbH
We had contact with customer service/technical support for the license renewal and i can say the contact was very...
Read full review of Kemp LoadMaster »
Anonymous User
Senior Systems Analyst at a manufacturing company
The customer service was great! They helped me to quickly resolve two licensing-related issues with our additional...
Read full review of Kemp LoadMaster »
Alex Coffey
CEO | Owner at a tech services company
High. They have a very responsive support.
Read full review of Kemp LoadMaster »
Anonymous User
Information Technology Engineer at a government
Very pleased with the experience of talking to the tech support team.
Read full review of Kemp LoadMaster »
Chetan Kousadikar
Senior Software Engineer at Xylem
We have had a good experience with customer service and support. Their response is smooth, prompt and precise. In...
Read full review of Telerik Test Studio »
Anshul Somani
Solutions Architect
The technical support is very good.
Read full review of Chef »

Review 1 of 30

Technical Support

No Data Available

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