Compare Astera vs Progress Software

Astera

Progress Software

Based on 135 reviews.

Sample Customers

Astera Centerprise

Wells Fargo, Xerox, HP, Novartis, USDA, VinSolutions/AutoTrader, Heller Consulting, Farmers Mutual Hail Insurance, Software Solutions Inc.

DataDirect

Killik & Co

Popular Solutions

Kemp LoadMaster

2 reviews

Chef

7 reviews

WhatsUp Gold

4 reviews

Top Industries

Retailer

14%

Manufacturing Company

14%

Healthcare Company

Computer Software Company

Financial Services Firm

12%

Manufacturing Company

10%

Computer Software Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Kiran Raju L
Project Manager at a consultancy
I am part of the IT service where our client is the actual owner of the MOVEit service. The service covers the...
Read full review of MOVEit »
Walter Ochieng Odhiambo
Software Engineer and Tester at a comms service provider
I use Chef day-to-day to manage infrastructure, create version control, and automate deployment for applications that...
Read full review of Chef »
Raghvendra Jyothi
Manager Project Management at a tech vendor
Our company uses the solution for performance and automation testing. The solution is very helpful for media and...
Read full review of Telerik Test Studio »
Dixit Singla
Staff Engineer at a tech vendor
My main use case for MarkLogic is primarily for health and insurance companies, and secondarily for publishers who...
Read full review of MarkLogic »
Erik Cheng
Technical Manager at a manufacturing company
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well...
Read full review of WhatsUp Gold »

Review 1 of 5

Customer Service

No Data Available

Sumit Mundik
Application Development Senior Analyst at a consultancy
We didn't contact them. We did not face any issues where we have to reach out to them or create support tickets for...
Read full review of MOVEit »
Utkarsh Varma
Senior Consultant- Manager at a tech services company
We contacted support when we had a glitch with the system in the deployment phase and the support team reached out to...
Read full review of MOVEit »
Abduh Rumfot
It Security Consultant at a tech services company
The support team is very communicative and provides fairly good support.
Read full review of Kemp LoadMaster »
Beverly R. Jamison
IT Solutions Architect / Computer Scientist at a consultancy
The support is high quality. The strongest point of the support is their engineers.
Read full review of MarkLogic »
Mohd Javed
Software Engineer at a tech vendor
The solution's technical support is fine. We've reached out to them in the past.
Read full review of MarkLogic »
Mohamed Rafiq
Manager at a energy/utilities company
We had a good experience with their technical support.
Read full review of WhatsUp Gold »
Arun S .
Senior Consultant at a tech services company
I have not contacted technical support.
Read full review of Chef »
Sumit Mundik
Application Development Senior Analyst at a consultancy
The support is not that great. The support persons are very slow. We are frustrated with the service they provide.
Read full review of MOVEit »
Walter Ochieng Odhiambo
Software Engineer and Tester at a comms service provider
We usually work with the Chef teams and community support, who are always willing to assist. We often reach out...
Read full review of Chef »
Anshul Somani
Solutions Architect
The technical support is very good.
Read full review of Chef »
Alastair Brand
MD at a recruiting/HR firm
Technical support is good.
Read full review of WhatsUp Gold »
JindrichStumpf
Project Manager at a consultancy
Progress offer standard technical support, and they are very responsive if you need it. So they provide 24x7 support...
Read full review of Progress OpenEdge RDBMS »
Anonymous User
Systems Engineer at a healthcare company
Technical support is always great for me. They respond quickly when a case is opened online and I have always had a...
Read full review of Kemp LoadMaster »
JimRyan
IT Manager at a manufacturing company
Support has been easy to deal with. I have only needed to contact them a few times during the initial setup. Once...
Read full review of Kemp LoadMaster »
Fareed Afser
Associate Engineer at a real estate/law firm
The support team takes a lot of time to provide resolutions.
Read full review of Kemp LoadMaster »
Wil Whitlark
Lead DevOps Engineer at a non-tech company
I've contacted them before about the same issues that I have mentioned for improvement. Because Chef is being...
Read full review of Chef »
Swapnil Chavan
DC Project Delivery Senior Analyst at a financial services firm
We don't really have contact with support. We are not supposed to do this, however, whatever the client is doing...
Read full review of MOVEit »
Chetan Kousadikar
Senior Software Engineer at a manufacturing company
We have had a good experience with customer service and support. Their response is smooth, prompt and precise. In...
Read full review of Telerik Test Studio »
Kinoti Martin
Network Engineer at a financial services firm
It's excellent, and the last technical engineer I worked with was amazing. On a scale of 10, I give them a nine.
Read full review of WhatsUp Gold »
Anonymous User
Senior Systems Analyst at a manufacturing company
The customer service was great! They helped me to quickly resolve two licensing-related issues with our additional...
Read full review of Kemp LoadMaster »
Anonymous User
Information Technology Engineer at a government
Very pleased with the experience of talking to the tech support team.
Read full review of Kemp LoadMaster »
Fernando Zart
Owner at a computer software company
The technical support is really good and I've only needed to use the product manual a couple of times. It was...
Read full review of Kemp LoadMaster »
Dixit Singla
Staff Engineer at a tech vendor
I find customer support to be good.
Read full review of MarkLogic »
Anonymous User
System Administrator at a computer software company
Kemp has the best customer service of all the vendors we use.
Read full review of Kemp LoadMaster »
AndreasKuhn
System Specialist at a tech vendor
The technical support team is good. I rate them nine out of ten.
Read full review of Kemp LoadMaster »
Jakob Kvistgaard
Infrastructure Specialist at a tech services company
Kemp support is great. You always get qualified assistance and the support engineers are friendly and helpful. You...
Read full review of Kemp LoadMaster »
Anonymous User
Network and System Administrator at a healthcare company
We had contact with customer service/technical support for the license renewal and i can say the contact was very...
Read full review of Kemp LoadMaster »
John ONeill
Principle consultant at a financial services firm
Customer Service: I have used the managed MDBA service that Progress Software Professional Services offer. They are...
Read full review of Progress OpenEdge RDBMS »
Anonymous User
Vice President Strategic Development at a hospitality company
Technical support is great. It's 24/7, 365 days a year.
Read full review of Progress OpenEdge RDBMS »
Anonymous User
Principal Systems Engineer at a leisure / travel company
Kemp's Support is the best in the business, having opened several tickets with them over the years they have always...
Read full review of Kemp LoadMaster »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.