Compare Axcient vs Veeam Software

Axcient

Based on 1 review.

Veeam Software

Based on 612 reviews.

Sample Customers

Axcient x360Cloud

Microsoft365, Anchor

Popular Solutions

Axcient x360Recover

0 reviews

Veeam Data Platform

13 reviews

Veeam Data Cloud for Microsoft 365

11 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Construction Company

18%

Manufacturing Company

15%

Comms Service Provider

11%

Outsourcing Company

15%

Construction Company

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Director of Field Strategy at a tech services company
Typically, most of our customers that have been using this solution have been using it when they need to have some...
Read full review of Axcient x360Recover »

Review 1 of 1

Gegax Robert
Senior Software Engineer at Ford Motor Company
Veeam Backup for AWS has been a game changer for my organization. Since the first day of implementation until now, I...
Read full review of Veeam Backup for AWS »
Shivamp Kachole
Associate System Engineer at Dhanyaayai enterprise private limited
The main use case for Veeam Kasten is to protect Kubernetes applications and ensure disaster recovery. We use it to...
Read full review of Veeam Kasten »
JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at Arcana Info
It's not a big use case. It's just to install and back up the users. I recently had a project with a client with 500...
Read full review of Veeam Agent for Microsoft Windows [EOL] »

Review 1 of 5

Customer Service

Anonymous User
Director of Field Strategy at a tech services company
They're actually really good and they're very responsive. In most cases, you open up a ticket, and within a day, they...
Read full review of Axcient x360Recover »

Review 1 of 1

Humberto Tahara
Senior Solution Architect Pre-Sales at Invent Cloud Soluções em Tecnologias Ltda
We have a support team in Brazil, and I know the people there. They provide excellent support in Portuguese, which is...
Read full review of Veeam Backup for Google Cloud »
Karthikeyan Balasubramani
Senior Technical Consultant at Unicorp Technologies LLC
We get support from the vendor. We didn't face many issues to evaluate them. Whenever we contacted them, the issue...
Read full review of Veeam Data Cloud for Microsoft 365 »
Aaron Dalgleish
Information Technology Consultant at a government
I think they provide good support.
Read full review of Veeam Data Platform »
OmobolajiOlaloku
Senior Enterprise System Engineer at a financial services firm
The support team must improve the response time.
Read full review of Veeam Data Platform »
Ahmad-Hassan
Project Manager And Technical Consultant at EEMC
Technical support is very good. You will receive updates on the same day. We have been satisfied with the level of...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Zain Qureshi
Foreign Trade Officer at ABPL
I contacted support when we had issues. However, the response time could improve.
Read full review of Veeam Data Platform »
Charles Daou
Senior system Engineer at Soft Flow
The support has been solid. It might take a few days to get a resolution. It could take time, yet it is still good.
Read full review of Veeam Cloud Connect [EOL] »
JitendraSadaye
Associate Technical Specialist at a consultancy
I would rate the technical support from Veeam 6 out of 10 because I have faced difficulties due to response time and...
Read full review of Veeam Data Platform »
Ahmad-Hassan
Project Manager And Technical Consultant at EEMC
We haven't dealt with technical support.
Read full review of Veeam Data Cloud for Microsoft 365 »
HenryAragon
Storage Administrator at a insurance company
The support has been outstanding, so that's a ten out of ten.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Systems Administrator at a construction company
Customer Service: Very good, no particular issues. Technical Support: Very good, with fast communication, follow ups...
Read full review of Veeam Data Platform »
Anonymous User
IT Senior Systems Engineer at a tech vendor
Customer Service: Very good. Technical Support: Very good.
Read full review of Veeam Data Platform »
Oola Opiyo
Senior Engeneer at Telco Systems
I have not encountered customer service and support.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Manager of IT Department at a manufacturing company
I am using this solution in trial mode, as opposed to production. As such, I have not used technical support from Veeam.
Read full review of Veeam Data Platform »
Anonymous User
Datacenter Core Infrastructure
Customer Service: In all the cases where I had to contact Veeam customer service, a solution was delivered within a...
Read full review of Veeam Data Platform »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
The support provided by Veeam Backup & Replication is truly exceptional and highly responsive. Whenever I encounter...
Read full review of Veeam Data Platform »
Atul Dond
Sr. Executive Admin at a tech consulting company
We've been satisfied with the level of support we get from technical support. They are helpful and responsive....
Read full review of Veeam Data Platform »
Anonymous User
Technical Consultant at a tech services company
The technical support services are good. However, the response time could be better.
Read full review of Veeam Data Platform »
Anonymous User
Windows System Administrator at a media company
It's 10/10.
Read full review of Veeam Data Platform »
Likesh Shrestha
System Administrator at a financial services firm
Technical support is good. It's awesome. Still, we can't get the right solution at the right time. If I'm asking...
Read full review of Veeam Data Platform »
SivakumarS
Manager, Information Technology at Greencoast Enterprises LLC
They give us a notification very much in advance if there is a maintenance activity.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Senior IT Engineer at a tech services company
I would rate support 7/10.
Read full review of Veeam Data Platform »
Shay Hyams
Pre-sales Engineer at Dorcom
Veaam technical support, from my perspective, is one of the best technical support I've ever engaged with.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Technical Solution Specialist at Zones Inc.
Customer Service: Good. Technical Support: Good.
Read full review of Veeam Data Platform »
Anonymous User
Professional Service/Solution Team at a tech services company
Customer Service: Excellent is the word I'd use. Technical Support: The support from Veeam is very good and most...
Read full review of Veeam Data Platform »
Carlos-Alvarez
Director of Information Technology and Communications at Enertotal sa esp
Technical support is good. I would rate them an eight out of ten.
Read full review of Veeam Data Platform »
Anonymous User
HBT ICT & Cybersecurity Operations | ICT Infrastructure & Remote Operations Manager at a tech vendor
Technical support is excellent.
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Anonymous User
Senior System Engineer at a tech services company
Since they don’t have any technical support center in India, I would like to rate it a 5 out of 10.
Read full review of Veeam Data Platform »
Anonymous User
Principal Engineer at a computer software company
It's been about eighteen to twenty-four months since I last dealt with Veeam ONE technical support, but the team was...
Read full review of Veeam Data Platform »
Ali Mansouri
Network System Specialist at a tech services company
The technical support is great. They have comprehensive FAQ information that can be searched for whatever your needs...
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Review 1 of 30

Technical Support

No Data Available

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