Compare Axcient vs Veeam Software

Axcient

Based on 1 review.

Veeam Software

Based on 611 reviews.

Sample Customers

Axcient x360Cloud

Microsoft365, Anchor

Popular Solutions

Axcient x360Recover

0 reviews

Veeam Data Platform

20 reviews

Veeam Data Cloud for Microsoft 365

14 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Construction Company

16%

Manufacturing Company

15%

Comms Service Provider

10%

Outsourcing Company

Comms Service Provider

Financial Services Firm

Construction Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Director of Field Strategy at a tech services company
Typically, most of our customers that have been using this solution have been using it when they need to have some...
Read full review of Axcient x360Recover »

Review 1 of 1

Gegax Robert
Senior Software Engineer at Ford Motor Company
Veeam Backup for AWS has been a game changer for my organization. Since the first day of implementation until now, I...
Read full review of Veeam Backup for AWS »
JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Prashant Aghao
Associate systems engineer at Dhanyaayai Enterprises Pvt Ltd.
Veeam Kasten for Kubernetes is used as a backup solution for Kubernetes distributions. I use it for taking backups of...
Read full review of Veeam Kasten »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at Arcana Info
It's not a big use case. It's just to install and back up the users. I recently had a project with a client with 500...
Read full review of Veeam Agent for Microsoft Windows [EOL] »

Review 1 of 5

Customer Service

Anonymous User
Director of Field Strategy at a tech services company
They're actually really good and they're very responsive. In most cases, you open up a ticket, and within a day, they...
Read full review of Axcient x360Recover »

Review 1 of 1

Jóhann G. Thorarensen
IT Manager at Sund Upper Secondary School
I find that technical support can be improved because for people who are knowledgeable, it is good, whereas for...
Read full review of Veeam Data Cloud for Microsoft 365 »
BartHeungens
IT Specialist at Bitcon
I am happy with their support. They are fast, and their response is very good.
Read full review of Veeam Cloud Connect [EOL] »
Emil Heinemann
IT Manager at Cerberus IT Solutions
I have no issues with technical support. They have been helpful and responsive and I am satisfied with the level of...
Read full review of Veeam Data Platform »
Ibrahim Hasan
Sales Manager at Beta Information Technology
The technical support is good.
Read full review of Veeam Cloud Connect [EOL] »
Ben Ndunda
IT Support at a financial services firm
I have not been in contact with technical support.
Read full review of Veeam Data Platform »
Per Martin Haddeland
Senior Engineer at Inland Norway University of Applied Sciences
I know they have good support, but I haven't been using them very often. I'd like to try and figure out what the...
Read full review of Veeam Data Platform »
Anonymous User
IT Senior System Engineer, Data Integrity and IT Pharma Automation systems migration consultant at a tech services company
Customer Service: It was good. Technical Support: They were great and well prepared.
Read full review of Veeam Data Platform »
ShawnWilliams
System Administrator at Premier press
Their support is pretty good and I haven't had any issues with it.
Read full review of Veeam Data Platform »
Enayat Galsulkar
Senior Information Security Consultant at Future Telecom
The technical support is very slow — their response time is very slow. If I raise a ticket, they should quickly...
Read full review of Veeam Data Platform »
Anonymous User
Director Cloud Backup and DRaaS at a tech services company
Technical support is good and I would rate them a seven out of ten. The rating would improve if they were better at...
Read full review of Veeam Data Platform »
Anonymous User
Virtualization Specialist at InterLAN S.A.S.
Customer Service: In Latin America (my area) it could be better. Technical Support: Great service. I only use the web...
Read full review of Veeam Data Platform »
Anonymous User
IT Manager at a manufacturing company
Technical support is okay. We're satisfied with the level of service we're provided.
Read full review of Veeam Data Platform »
Anonymous User
Solutions Architect at a tech services company
I have not been in contact with technical support personally but from what I understand, it is fairly good. We do...
Read full review of Veeam Cloud Connect [EOL] »
Ahmed Faiz
Consultant at Daniyals Inc
I have not had occasion to make use of tech support, although this was utilized in my previous company, where I was...
Read full review of Veeam Data Platform »
Anonymous User
Senior System Engineer at a tech services company
Since they don’t have any technical support center in India, I would like to rate it a 5 out of 10.
Read full review of Veeam Data Platform »
Sothon LIM
IT at Bouygues Construction
When I create a ticket, Veeam's technical support directs me to its L2 support. I rate the technical support a four...
Read full review of Veeam Data Platform »
Maksim Vedernikov
Quality engineer of the 1st category at Modern Expo
I am absolutely satisfied with technical support. We benefit from it completely. Its multi-lingual character is...
Read full review of Veeam Data Platform »
Anonymous User
Senior IT Systems Administrator at a energy/utilities company
Technical support is not so good: * Communication issues due to language differences * Slow responses
Read full review of Veeam Data Platform »
Anonymous User
Senior Solution Architect at a comms service provider
I never had to create a support ticket for this solution.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
David Dotan Sofer
CTO at SoferTech
I am very satisfied with the technical support and availability.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Reinhardt Coetzee
Senior Engineer at MRB Secure
Their tech support is quite good. It's a legacy product in my eyes and it forms part of the basic principles of...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Science Technician at a government
We have a third party that offers us support, and we've found them to be very good. Veeam also offers support, so if...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Systems Administrator at a transportation company
Customer Service: Good Technical Support: Excellent
Read full review of Veeam Data Platform »
Anonymous User
Senior Solution Architect at a comms service provider
The Veeam technical support is not very good. We can solve problems one by one because there are some sales teams and...
Read full review of Veeam Data Platform »
Vincent Ho
System Director at Infoware Systems
We are satisfied with their technical support. I would rate it very highly as we keep using it regularly.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Chief Technology Officer at a computer software company
We needed some technical support at the start. It was good. Here in Brazil, they are from Brazil and they have helped...
Read full review of Veeam Data Platform »
AbsarKhan
Backup Administrator at a financial services firm
The technical support for Veeam is good.
Read full review of Veeam Data Platform »
Anonymous User
Key Customer Manager at a tech vendor
Technical support is fine. They are helpful and responsive. We're satisfied with the level of service they provide.
Read full review of Veeam Data Platform »
Anonymous User
IT Infrastructure Manager at a paper AND forest products
The product is so good that I haven't had to call support.
Read full review of Veeam Data Platform »
KimYong Lim
Senior System Administrator at NMB Singapore Ltd
I would rate Veeam ONE's technical support a four out of five.
Read full review of Veeam Data Platform »

Review 1 of 30

Technical Support

No Data Available

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