Compare Axcient vs Veeam Software

Axcient

Based on 1 review.

Veeam Software

Based on 612 reviews.

Sample Customers

Axcient x360Cloud

Microsoft365, Anchor

Popular Solutions

Axcient x360Recover

0 reviews

Veeam Data Platform

16 reviews

Veeam Data Cloud for Microsoft 365

14 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Construction Company

18%

Manufacturing Company

15%

Comms Service Provider

10%

Outsourcing Company

11%

Construction Company

10%

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Director of Field Strategy at a tech services company
Typically, most of our customers that have been using this solution have been using it when they need to have some...
Read full review of Axcient x360Recover »

Review 1 of 1

Gegax Robert
Senior Software Engineer at Ford Motor Company
Veeam Backup for AWS has been a game changer for my organization. Since the first day of implementation until now, I...
Read full review of Veeam Backup for AWS »
Shivamp Kachole
Associate System Engineer at Dhanyaayai enterprise private limited
The main use case for Veeam Kasten is to protect Kubernetes applications and ensure disaster recovery. We use it to...
Read full review of Veeam Kasten »
JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at Arcana Info
It's not a big use case. It's just to install and back up the users. I recently had a project with a client with 500...
Read full review of Veeam Agent for Microsoft Windows [EOL] »

Review 1 of 5

Customer Service

Anonymous User
Director of Field Strategy at a tech services company
They're actually really good and they're very responsive. In most cases, you open up a ticket, and within a day, they...
Read full review of Axcient x360Recover »

Review 1 of 1

Edward Hore
L3 Infrastructure Engineer at Specsavers
Their customer service has been responsive every time we have asked for assistance.
Read full review of Veeam Data Platform »
João Carvalho
TIO at Fundação de Serralves
We contacted technical support one time only. They were able to solve the issue. They were good.
Read full review of Veeam Data Platform »
Thomas Roes
Director at Switact
We have contacted technical support a few times and they reacted fine.
Read full review of Veeam Data Platform »
Bonno Gaobolae
Technical director at Stanbic Bank Botswana
We don't use technical support because we have a licensed version.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Ahmad-Hassan
Project Manager And Technical Consultant at EEMC
Our company provides maintenance services for our customers, but most of the customers are required to get support...
Read full review of Veeam Data Platform »
Gegax Robert
Senior Software Engineer at Ford Motor Company
The customer support for Veeam Backup for AWS is one of the best. They are very easy to reach and very proactive. I...
Read full review of Veeam Backup for AWS »
Ali Gursoy
IT Manager at Cobantur
I sometimes contact Veeam for some adjustments or updates. They get back to me in a reasonable time. I've also asked...
Read full review of Veeam Data Platform »
Ali Gursoy
IT Manager at Cobantur
I have not contacted technical support.
Read full review of Veeam Data Platform »
Pablo Ramírez
Datacenter & Security Manager at Binaria IT Services
Since the stability of the solution is very good, we don't have any issues to report. I don't have a lot of...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Senior Systems Engineer at a healthcare company
Customer Service: 5/5. Technical Support: 5/5.
Read full review of Veeam Data Platform »
Russell Lynch
Systems Specialist at KESA
Customer Service: Have not contacted support Technical Support: Have not contacted support
Read full review of Veeam Data Platform »
Anonymous User
Account Director at a comms service provider
I have never interacted with technical support.
Read full review of Veeam Cloud Connect [EOL] »
David Dotan Sofer
CTO at SoferTech
The support team Veeam can be available 24 hours a day seven days a week depending on your license agreement....
Read full review of Veeam Data Platform »
Martin Frey
Architecture Expert at a tech services company
We have not needed to contact support.
Read full review of Veeam Data Platform »
SolutionsEng362
Solutions Engineer at a tech company
So far they've been excellent except for one case. It was a Sev One incident, and an engineer only called me back...
Read full review of Veeam Data Platform »
Anonymous User
Consultant at a computer software company
The quality of technical support could be improved, as I experienced a drop in the level of support that I expected....
Read full review of Veeam Agent for Linux [EOL] »
Anonymous User
HBT ICT & Cybersecurity Operations | ICT Infrastructure & Remote Operations Manager at a tech vendor
Technical support is excellent.
Read full review of Veeam Data Platform »
Reinhardt Coetzee
Senior Engineer at MRB Secure
Unfortunately, when we ask for assistance, often technical support also does not know what is happening. From my...
Read full review of Veeam Agent for Linux [EOL] »
Giancarlo Ballestracci
System Manager at Ergon
I have had recent experience or contact with technical support and I have no complaints. They work well and reply...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Enayat Galsulkar
Senior Information Security Consultant at Future Telecom
The support could be improved a lot, as it is currently non-existent.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
MichaelNewman
Manager of Information Systems at a computer software company
The tech support and the training are pretty good. I sent one of my former employees, who was an intern and also my...
Read full review of Veeam Data Platform »
Anonymous User
Systems Engineer at a financial services firm
10, great customer service.
Read full review of Veeam Data Platform »
Anonymous User
System Administrator at a maritime company
I have contacted Veeam technical support a few times and was satisfied with the support. I contacted them regarding...
Read full review of Veeam Data Platform »
Anonymous User
IT Executive at a tech services company
I consider the solution's technical support to be excellent, perfect.
Read full review of Veeam Data Platform »
Anonymous User
IT Systems Engineer at a healthcare company
Customer Service: Very Good. Technical Support: Very Good.
Read full review of Veeam Data Platform »
Anonymous User
Manager - I.T. Operations at a leisure / travel company
Technical support is very good.
Read full review of Veeam Data Platform »
Vincent Ho
System Director at Infoware Systems
We are satisfied with their technical support. I would rate it very highly as we keep using it regularly.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Senior Implementation Engineer at a tech services company
The level of technical support depends on the agreement.
Read full review of Veeam Data Platform »
Carlos-Alvarez
Director of Information Technology and Communications at Enertotal sa esp
The support we get is very helpful, but it is not through Veeam directly. We use a Veeam partner called Netgroup...
Read full review of Veeam Data Platform »
Anonymous User
Senior System Engineer at a tech services company
Customer Service: 10/10 - Very fast answer and follow up. Technical Support: 10/10.
Read full review of Veeam Data Platform »

Review 1 of 30

Technical Support

No Data Available

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