Compare Axcient vs Veeam Software

Axcient

Based on 1 review.

Veeam Software

Based on 599 reviews.

Sample Customers

Axcient x360Cloud

Microsoft365, Anchor

Popular Solutions

Axcient x360Recover

0 reviews

Veeam Data Platform

36 reviews

Veeam Data Cloud for Microsoft 365

15 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Manufacturing Company

15%

Computer Software Company

Comms Service Provider

Wholesaler/Distributor

Computer Software Company

12%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Director of Field Strategy at a tech services company
Typically, most of our customers that have been using this solution have been using it when they need to have some...
Read full review of Axcient x360Recover »

Review 1 of 1

Pranav Telang
Lead Architect at a comms service provider
The environments we work with for Veeam Backup for AWS include almost 1500 EC2 instances, so it was an enterprise...
Read full review of Veeam Backup for AWS »
JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Thushara Bandara
Software Engineer at a tech services company
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Charles Daou
Senior system Engineer at a tech consulting company
We primarily use the solution as a cloud-backed application machine for storage-related tasks.
Read full review of Veeam Cloud Connect [EOL] »
Mehmet Aksoy
System Administrator at a hospitality company
I use Veeam Kasten for Kubernetes only for backup of shop floor PCs. The effectiveness of Veeam Kasten for Kubernetes...
Read full review of Veeam Kasten for Kubernetes »

Review 1 of 5

Customer Service

Anonymous User
Director of Field Strategy at a tech services company
They're actually really good and they're very responsive. In most cases, you open up a ticket, and within a day, they...
Read full review of Axcient x360Recover »

Review 1 of 1

Anteneh Asnake
Modern Data Center and Cloud Engineer II at a tech services company
I am satisfied with the technical support of the solution.
Read full review of Veeam Data Cloud for Microsoft 365 »
MagnoCastellar
CIO at a consultancy
I've contacted Veeam's technical support, and I found it to be very good. They responded promptly within two hours...
Read full review of Veeam Data Platform »
Kike Maldonado
Project Manager at a tech company
I have not had any issues that necessitated calling technical support.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Assistant Manager at a comms service provider
We are satisfied with the technical support.
Read full review of Veeam Data Platform »
Denis Beaumont
General Manager at a computer retailer
The administrative support team is located in Atlanta, and they have plenty of bilingual staff who can interact with...
Read full review of Veeam Cloud Connect [EOL] »
Kevin Heron
Technical Operations Manager at a tech vendor
I have used the tech support for the product. They are all very good. They have a great website and there are a lot...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Backup Engineer at a tech services company
We are always satisfied with technical support.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Ismail Kücük
IT System Engineer at a wholesaler/distributor
The customer support is outstanding. Whenever I open a case, there is always a prompt and highly effective real-time...
Read full review of Veeam Data Platform »
Anonymous User
Engineer
I've not yet had to use their tech support.
Read full review of Veeam Data Platform »
Anonymous User
Director at a tech services company
Customer service and technical support is good and prompt.
Read full review of Veeam Data Platform »
Anonymous User
Sr. System Engineer at a energy/utilities company
Customer Service: 10/10. Technical Support: 10 but we haven't really used it.
Read full review of Veeam Data Platform »
JJG124536
Product Manager Storage, Database and Backup & Replication at a tech company
I don't have too many tickets with Veeam, however, I do find it hard to communicate with them. They could be better...
Read full review of Veeam Data Platform »
Anonymous User
System Administrator at a tech services company
I've never used technical support. I cannot speak to how helpful or responsive they are, having never spoken with...
Read full review of Veeam Data Platform »
Anonymous User
IT Manager at a healthcare company
Customer Service: It's wonderful - 10/10. Technical Support: It's wonderful - 10/10.
Read full review of Veeam Data Platform »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
Technical support is a tricky question. In general, if you're asking about Veeam when compared to other vendors,...
Read full review of Veeam Data Platform »
ResulBiberoglu
Owner, Professional Services Manager at a tech services company
I am in Turkey and the support is very important for the customer but it should be improved.
Read full review of Veeam Data Platform »
Joy Opiniano
IT Data Center Infrastructure Technical Team Lead at a healthcare company
We haven't opened a case with Veeam. We are trained, all of us. So, we don't open cases, but if we're going to...
Read full review of Veeam Agent for Linux [EOL] »
Anonymous User
Systems Engineer at a financial services firm
Technical support is very good.
Read full review of Veeam Data Platform »
Anonymous User
IT Project Manager at a tech services company
I would rate it very highly.
Read full review of Veeam Data Platform »
Reinhardt Coetzee
Senior Engineer at a tech services company
Their tech support is quite good. It's a legacy product in my eyes and it forms part of the basic principles of...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Enterprise Chief Infrastructure Hosting & Cloud Architect
They provide good technical support and we are satisfied with the support we have received.
Read full review of Veeam Data Platform »
Anonymous User
Technical Operations Team Lead - EU at a tech services company
I haven’t dealt with Veeam support, but my team say that tech support is decent and the skill varies significantly...
Read full review of Veeam Data Platform »
Anonymous User
Science Technician at a government
We have a third party that offers us support, and we've found them to be very good. Veeam also offers support, so if...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Works at a comms service provider
Customer Service: Good Technical Support: Good
Read full review of Veeam Data Platform »
KEREM CEBI
Director of Professional Services | Senior Solution Architect | Trainer at a tech services company
We've been in touch with technical support. We find them to be helpful and responsive. They are also kind. We do not...
Read full review of Veeam Data Platform »
Anonymous User
Network Administrator at a educational organization
Customer Service: We purchased our product threw a third party and the need for customer service interaction has not...
Read full review of Veeam Data Platform »
Miquel Morell
CTO and CISO at a tech services company
If we have any issues, our technician teams contact the manufacture if they need help.
Read full review of Veeam Data Platform »
Anonymous User
Senior Storage & Virtualisation Engineer (Managed Services) at a tech services company
The technical support is fairly good.
Read full review of Veeam Data Platform »
Anonymous User
IT Consultant and Engineer at a integrator
Customer Service: I've not had to contact customer service. Technical Support: They have very efficient,...
Read full review of Veeam Data Platform »
Anonymous User
Solution Architect at a tech services company
They are very useful.
Read full review of Veeam Data Platform »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.