Compare BAE Systems vs CrowdStrike

BAE Systems

CrowdStrike

Based on 440 reviews.

Sample Customers

BAE Systems Managed Detection & Response

University of Strathclyde, RAF

CrowdStrike Falcon Complete MDR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Popular Solutions

CrowdStrike Falcon

84 reviews

CrowdStrike Falcon Complete MDR

23 reviews

CrowdStrike Falcon Cloud Security

24 reviews

Top Industries

Financial Services Firm

21%

Construction Company

19%

Comms Service Provider

12%

Manufacturing Company

Outsourcing Company

10%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
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Mohan Janarthanan
Associate Vice President at Novac Technology Solutions
I use Charlotte AI primarily for incident response, focusing on service tickets and incident tickets.
Read full review of Charlotte AI »
Anonymous User
Security Analyst at a real estate/law firm
The security challenges and resource constraints that led our organization to choose CrowdStrike Falcon Complete MDR...
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Kapil Sanubala
IAM Senior Software Engineer at MGM Resorts International
I work on Identity Governance for this solution. We onboard the logs into the SIEM, into CrowdStrike Falcon, and we...
Read full review of CrowdStrike Falcon Next-Gen SIEM »
Anonymous User
Senior Manager at a consultancy
I tend to focus on SIEM implementations, so using CrowdStrike Falcon Insight XDR involves getting that agent out...
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Review 1 of 5

Customer Service

No Data Available

Sandeep Nagar
Co-Founder and Director at Securevel Solutions Pvt ltd
CrowdStrike Falcon Complete's technical support is very good; they respond accurately, on time, and in accordance...
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Edith Ibacache
NTT at Sonda S.A.
Technical support is good.
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Alvaro De Leon
Infrastructure and Support Supervisor at a healthcare company
The technical support is good.
Read full review of CrowdStrike Falcon Cloud Security »
Diego Mendonça
Head of cybersecurity at a outsourcing company
Currently, we are already well advised and well supported by the CrowdStrike team.
Read full review of CrowdStrike Falcon Guardian (AIDR) »
Murali Krishnan L
Technical Manager (SOC Operations) at Novac Technology Solutions
The support from Crowdstrike Falcon XDR is of a middle level. It is not good and it is not bad. I rate the support...
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Zuhair Hasan
Manager, Information Technology Security at Nesma
Frustrated by CrowdStrike's slow and inconsistent technical support, we ended up having more success researching and...
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Emma Kadiroglu
Cyber Security Analyst at a tech services company
I have contacted technical support many times and they are always quick to respond and resolve my issues.
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Anonymous User
Sub C at a computer software company
The customer support is good. I would rate the customer support on a scale of 1 to 10 as an eight.
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Renju Varghese
General Manager at a computer software company
The support is good from CrowdStrike Falcon Complete. We call them and we have a response immediately. They could...
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John Seaver
Director Of Information Technology at DLZ Construction Svs.
The technical support do a good job.
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Anonymous User
Developer at a manufacturing company
Falcon LogScale's customer support is great. I would describe my experience with their customer support as responsive...
Read full review of Falcon LogScale [EOL] »
Anonymous User
Cloud And Security Operations Engineer at a hospitality company
I would evaluate CrowdStrike's support as reasonably fast when we have used them. Most of the time, we get answers to...
Read full review of CrowdStrike Falcon Next-Gen SIEM »
Anonymous User
IT Security Operations Security Specialist at a insurance company
For technical support, I open a ticket with the MSP, and they deal with it. Our MSP is excellent at resolving support...
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Anonymous User
Cybersecurity Analyst at a outsourcing company
Customer support for CrowdStrike Falcon is good; they are very handy, help me expand, and are always available...
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Nikhilkumar M
SOC Analyst at a outsourcing company
I have direct contact with the CrowdStrike team, who are always helpful and there for any issues, so I would say the...
Read full review of CrowdStrike Falcon Next-Gen SIEM »
Anonymous User
Sr. IT Support Executive at a hospitality company
If they're having an issue, we tend to stick to the team and occasionally reach out to the support team of Falcon...
Read full review of CrowdStrike Falcon »
Anonymous User
Information Technology Manager and ISMS Auditor at a consultancy
The technical support is excellent.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
IT Director at a computer software company
The technical support is good.
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Sanjay Dahiya
Global IT Infrastructure Manager at TMF Group
We struggle to get specialized resources from CrowdStrike in a few cases.
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Jorge Pizarro
Senior Engineer at Neosecure
We have contacted the support from CrowdStrike Falcon and it is very good.
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Anonymous User
Director of Information Assurance at a computer software company
I have not used the support.
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Thomas Zeulner
Chief Information Security Officer at a manufacturing company
We have been in touch with technical support for a few issues. They are quite good and the response is fast.
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Anonymous User
Senior Manager at a consultancy
I would evaluate customer service and technical support as good on both parts. Compared to other vendors out there...
Read full review of CrowdStrike Falcon Insight XDR »
Anonymous User
Lead Systems Engineer at a computer software company
We only raised one case with the technical support and they solved the issue very quickly. Since we only had this one...
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Mohamed-Atta
Section Head at Galaxy Chemicals Egypt
My interaction with technical support for CrowdStrike Falcon was fine; they supported me and provided a solution for...
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Anonymous User
Director - IT Security Operations at a manufacturing company
CrowdStrike's technical support is excellent: * Quick to respond * Quick to help * Very responsive * They have always...
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Anonymous User
Gerente General de IngenierÃa y Servicios at a tech services company
We have needed to create a service request with support. It took them to solve one incident three days. They could be...
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Anonymous User
Director Of Infrastructure Solutions at a computer software company
Support is very good. They were very helpful during setup. They got back to us pretty quickly. We haven't had any...
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Anonymous User
Spain security manager at a outsourcing company
My experience with customer support has been very good, as we open a case or have direct access to the SOC, and...
Read full review of CrowdStrike Falcon Cloud Security »
Parikshit Goutam
IT Manager at a consultancy
We can call the tech support, if needed. Then, they have a dedicated rep for us.
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Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.