Compare BAE Systems vs CrowdStrike

BAE Systems

CrowdStrike

Based on 284 reviews.

Sample Customers

BAE Systems Managed Detection & Response

University of Strathclyde, RAF

CrowdStrike Falcon Complete MDR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Popular Solutions

CrowdStrike Falcon

34 reviews

CrowdStrike Falcon Complete MDR

8 reviews

CrowdStrike Falcon Cloud Security

20 reviews

Top Industries

Financial Services Firm

28%

Construction Company

17%

Comms Service Provider

Manufacturing Company

Computer Software Company

11%

Financial Services Firm

10%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
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HectorRios
IT COMMUNICATIONS AND NETWORKS at Américas BPS
We are currently finishing the configuration of the solution, making the playbooks and configurations with the use...
Read full review of CrowdStrike Observability »
Oluwajuwon Olorunlona
Cyber Security Engineer at eprocessconsulting
I primarily use CrowdStrike, along with some other solutions. I have been using Falcon LogScale for approximately a...
Read full review of Falcon LogScale »
Sachin Bode
IT Manager at IFB Industries Ltd
We switched from Trend Micro products to CrowdStrike Falcon Complete MDR. Previously, our internal team was managing...
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Waleed Omar
Information Security Specialist at Arab Open University
We are using CrowdStrike multiple modules within CrowdStrike. We are using CrowdStrike as an EDR, as an asset...
Read full review of CrowdStrike Falcon Exposure Management »

Review 1 of 5

Customer Service

No Data Available

Syed Ubaid Ali Jafri
Head of Cyber Defense & Offensive Security at Habib Bank Limited
When it comes to customer service and support is that the principal engages whenever required.
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Mahmoud_Yassin
CTSO at Cyb3r
Customer service and support vary based on the level of service. Premium support is excellent, but standard support...
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Ajit_Singh
AVP IT & Communication at Proactive Construction Pvt. Ltd at Proactive data systems
Our distributors provide excellent technical support, and we have experts in our systems. Generally, we don't require...
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Jay Majumdar
IT Operations at AkshayaPatra
I have not contacted the technical support from CrowdStrike Falcon Complete.
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Ravikant Kaware
Lead Engineer at a tech services company
While there may be delays due to time zones, the technical support itself is good.
Read full review of CrowdStrike Falcon Cloud Security »
Naveen Nelavigi
Senior Security Analyst at Ernst & Young
I rate CrowdStrike support eight out of ten. They respond quickly on weekdays, but the weekend response times are...
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ABDUL-SHEIKH
Head of technology at Commtel
I rate CrowdStrike support eight out of 10. Overall, the customer service is excellent, and the backend teams are...
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Bhim Arora
Group Manager at HCLSoftware
Response resolution time is too high.
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Abhishek A
Trainee Engineer at COMPASS IT Solutions & Services Pvt.Ltd.
We have a Technical Account Manager (TAM). We can directly call them and raise a ticket. Initially, it was a six or...
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Sandeep Nagar
Co-Founder and Director at Securevel Solutions Pvt ltd
The support is quite good.
Read full review of CrowdStrike Falcon Exposure Management »
Sandeep Nagar
Co-Founder and Director at Securevel Solutions Pvt ltd
CrowdStrike Falcon Complete's technical support is very good; they respond accurately, on time, and in accordance...
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Mohd. Asif Khan
Co-Founder & Director at VSAM Technologies
Technical support received a rating of 4 out of 10.
Read full review of CrowdStrike Observability »
Innam Ul Haq
Cyber Security Engineer at Amazure Technologies Private Limited
The technical support is good. We access through our OEM partner whenever support is required.
Read full review of CrowdStrike Falcon Cloud Security »
Roberto Castilla
Presales & Sales Operations at UST Global
Their support is quite good. I would rate them a seven out of ten. They can add better resources or more resources...
Read full review of CrowdStrike Falcon Complete MDR »
Sumanth Kandanuru
Security Analyst at NTT Ltd
The CrowdStrike team is very efficient; I would rate them ten out of ten. They respond quickly when it comes to...
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Marty Joplin
Server Administrator at TIR Canada
The technical support team often just replies to an issue with a link to an article rather than actually calling back...
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Anonymous User
Specialist, Lead Desktop Support at a energy/utilities company
I rate the technical support from CrowdStrike Falcon a five out of five.
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Sanjay Dahiya
Global IT Infrastructure Manager at TMF Group
We struggle to get specialized resources from CrowdStrike in a few cases.
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Anonymous User
IT Security Operations Security Specialist at a insurance company
For technical support, I open a ticket with the MSP, and they deal with it. Our MSP is excellent at resolving support...
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Anonymous User
Security Systems Analyst at a retailer
We have had very positive interactions with not only our manage service provider, but the vendor directly. They've...
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Martin Huňa
BDM at Exclusive Networks Czechia
It's difficult for me to rate their technical support since I'm not using it much. However, when we created tickets...
Read full review of CrowdStrike Falcon Exposure Management »
Jeremy S.
Director of IT at a tech services company
The technical support is excellent. I've only used it a couple of times and they were extremely responsive and very...
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Jorge Pizarro
Senior Engineer at Neosecure
We have contacted the support from CrowdStrike Falcon and it is very good.
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Anonymous User
Engineering manager at a consultancy
We have support from the CrowdStrike team in Japan and we haven't had any problems with them.
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MaheshVarma
Assistant Vice President at a financial services firm
Technical support was fantastic, however, frankly speaking, we barely had a chance to get in touch with the technical...
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WanderMenezes
Senior Principal Security Manager at a consultancy
The technical support for this solution is not very good, and issues will not be picked up unless the ticket raised...
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Bhupesh-Sharma
Large account Manager at Softcell Technologies Limited
I rate CrowdStrike support eight out of 10.
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Adeeb Khan
Senior Data Hosting and Security Special at Two aquate
We get support from their local vendors. We have a lot of local support. If they cannot handle the case, they...
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Anonymous User
Head Cyberdefense at a tech vendor
While the technical support meets all response time commitments outlined in our Service Level Agreement, some users...
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Kunal Gupta
Security Engineer at a tech services company
The support portal of CrowdStrike is active and helpful if needed.
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Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.