Compare BAE Systems vs CrowdStrike

BAE Systems

CrowdStrike

Based on 246 reviews.

Sample Customers

BAE Systems Managed Detection & Response

University of Strathclyde, RAF

CrowdStrike Falcon Complete MDR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Popular Solutions

CrowdStrike Falcon

44 reviews

CrowdStrike Falcon Complete MDR

21 reviews

CrowdStrike Falcon Cloud Security

28 reviews

Top Industries

Financial Services Firm

41%

Computer Software Company

Comms Service Provider

Government

Computer Software Company

15%

Financial Services Firm

10%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

ManelAlvarez
Technical engineer at Devoteam Management Consulting
I have been using CrowdStrike Observability for the past two months with a focus on the cloud environment,...
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Saif Ullah Khan
Security Engineer at ebryx
I am working for an MSSP. We use CrowdStrike on a daily basis for different clients across the globe for security...
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Otis Brinson
Principal at GoTo Foods
I use the solution in my company on the endpoint, and then we're using it on our point of sales in all of our...
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Abhimanyu Raj
Senior Consultant at Ernst & Young
The main reasons I use this product are for security and alerting. It is essential for alerting and any kind of...
Read full review of CrowdStrike Falcon Sandbox »
Jeremy S.
Director of IT at a tech services company
We use this product for endpoint security and threat remediation.
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Review 1 of 5

Customer Service

No Data Available

AbhishekBirkett
Senior Manager - Enterprise Accounts at Hitachi Systems, Ltd.
The customer support for this solution is good. We have not had any bad feedback from customers. They are very quick...
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Younghoon-Youn
Director of Security Solution Business at a wholesaler/distributor
The support team responses are often a little bit slow. I would rate them a three out of five.
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Omkar Kesarkar
Manager II at ICICI Prudential Life Insurance Company Ltd
The solution's technical support is not good. I rate the technical support a four to five out of ten.
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Ganesh-Jadhav
Senior Cyber Security Analyst at Securonix
I have not interacted with their support team. It is not a part of my job.
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ManelAlvarez
Technical engineer at Devoteam Management Consulting
The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM...
Read full review of CrowdStrike Observability »
Otis Brinson
Principal at GoTo Foods
I would say the tool's customer service has been able to respond and give us the answers that we needed. I rate the...
Read full review of CrowdStrike Falcon Complete MDR »
Renju Varghese
General Manager at itcinfotech
The support is good from CrowdStrike Falcon Complete. We call them and we have a response immediately. They could...
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NiteshSharma
Pre-Sales Architect at network techlab
The technical support is good; we raise a case using the portal and get a call back within a day. Help is available...
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Alvaro De Leon
Infrastructure and Support Supervisor
The technical support is good.
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Jordan Swanson
Information Security Assurance Engineer at School District of Lee County
The support is great. They're quick to respond and you see the same names pretty consistently. They probably do it by...
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Kunal Bhujbal
Associate Director at a consultancy
The technical support is excellent.
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Dan Brunnquell
Director Of Information Technology at a financial services firm
Trying to get somebody on the phone might not always be the easiest thing, but they usually respond in a fairly...
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Chintan-Vyas
Associate Director at a financial services firm
Technical support is average. We are not seeing any extraordinary service and not many issues also. It's average, it...
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Anonymous User
Chief Technology Officer at a manufacturing company
The technical support is good. We have not had any issues with them.
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Tom Smolinsky
Executive Technology Advisor at Vitso
We haven't used technical support.
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Anonymous User
FSE at a computer software company
The technical support is good; it's not bad and not the best.
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Anonymous User
Information Security Analyst at a retailer
The technical support is good.
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Anonymous User
AVP of Tech at a insurance company
I've never dealt with technical support.
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Anonymous User
Sr. IT Support Executive at a hospitality company
If they're having an issue, we tend to stick to the team and occasionally reach out to the support team of Falcon...
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Anonymous User
Technical Architect at a consultancy
There has not been any contact with technical support or community support. I have been able to do what I needed...
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Mark Krishnan
Associate Director - Infrastructure Engineering at AFT
Technical support is great. We've never had to contact them at all. Instead, they've always been proactive and...
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Erik Sobel
Director of Security at a insurance company
The technical support is excellent. Though, as the company has grown, the technical support has felt less personal.
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Anonymous User
IT Specialist at a consultancy
I would rate customer service and support a ten. I am very satisfied with the support.
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Jeremy S.
Director of IT at a tech services company
The technical support is excellent. I've only used it a couple of times and they were extremely responsive and very...
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Anonymous User
Program Manager at a energy/utilities company
Nothing is perfect in this world. There will always be positive and negative aspects associated with the product. I...
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Stephen Hand
Director, IT & Systems Security at Tilson
Technical support is an area for improvement. If you have an actual issue, such as an identified threat, then they...
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Anonymous User
Security Engineer at a tech services company
We haven't had to use their technical support.
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Bhupesh-Sharma
Product Manager at Softcell Technologies Limited
Technical support depends on a system integrator. CrowdStrike technical support regarding Identity Protection has a...
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Anonymous User
Consultant at a computer software company
My experience has been good so far.
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Anonymous User
Chief Security Officer at a financial services firm
We've raised support tickets such as the request for rapid deployment capabilities. However, we only received...
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Review 1 of 30

Technical Support

No Data Available

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