Compare BAE Systems vs CrowdStrike

BAE Systems

CrowdStrike

Based on 275 reviews.

Sample Customers

BAE Systems Managed Detection & Response

University of Strathclyde, RAF

CrowdStrike Falcon Complete MDR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Popular Solutions

CrowdStrike Falcon

46 reviews

CrowdStrike Falcon Complete MDR

15 reviews

CrowdStrike Falcon Cloud Security

24 reviews

Top Industries

Financial Services Firm

39%

Comms Service Provider

Manufacturing Company

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
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HectorRios
IT COMMUNICATIONS AND NETWORKS at a legal firm
We are currently finishing the configuration of the solution, making the playbooks and configurations with the use...
Read full review of CrowdStrike Observability »
Waleed Omar
Information Security Specialist at a educational organization
We are protecting our endpoints, workstations, servers, and cloud workloads. This includes effective use of antivirus...
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Waleed Omar
Information Security Specialist at a educational organization
We are using CrowdStrike multiple modules within CrowdStrike. We are using CrowdStrike as an EDR, as an asset...
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Muhammad Fahad
Assistant Director to ACIR at a government
There are several use cases for CrowdStrike Falcon Complete MDR. The main ones include 24/7 threat monitoring,...
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Review 1 of 5

Customer Service

No Data Available

Aaron Bock
Managing Partner at a tech services company
I would say it's pretty good for the most part. I would give it an eight out of ten.
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Renju Varghese
General Manager at a computer software company
The support is good from CrowdStrike Falcon Complete. We call them and we have a response immediately. They could...
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Ali Minissi
Group IT Director - Technical Operations at a construction company
The technical support is responsive.
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Park Armstrong
Chief Technical and Solution Architect at a tech vendor
CrowdStrike Falcon needs to better its SE sales engineer team. The people didn't fully understand all the different...
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Oleg Cherevko
Information security & IT technology Engineer at a computer software company
The technical support is very easy to reach and helpful; I would rate it as ten out of ten.
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RageshSingh
Cyber Security Engineer at a computer software company
Technical support has been very good. They are very helpful. It's a strong point for the product.
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Jai Prakash Sharma
Vice President, Technology Operations at a tech company
I have contacted CrowdStrike for issues, and the response was poor. That particular experience was pretty bad, with...
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Abraham Pasamar
CEO at a outsourcing company
The customer service and support are satisfactory.
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Mohd. Asif Khan
Co-Founder & Director at a tech company
Technical support received a rating of 4 out of 10.
Read full review of CrowdStrike Observability »
AJITHH G
Solution Engineer at a comms service provider
We have not had any issues with technical support. Much of what we use is online documentation.
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Ric Cabrera
IT Consultant - Applications & Technology at a healthcare company
Support is pretty transparent for me. We've had probably five or six incidents, and they were minor, however, then...
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AbhishekBirkett
Senior Manager - Enterprise Accounts at a computer software company
The customer support for this solution is good. We have not had any bad feedback from customers. They are very quick...
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Jordan Swanson
Information Security Assurance Engineer at a educational organization
The support is great. They're quick to respond and you see the same names pretty consistently. They probably do it by...
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Mohammad Yassien
Cloud Engineer at a educational organization
CrowdStrike Falcon Complete offers faster technical support compared to Microsoft, which often has long response...
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Jeffrey-Anderson
Security Analyst II at a healthcare company
Now that we are a full-on customer, CrowdStrike technical support has always been spot on. It is one of the best that...
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Thomas Zeulner
Chief Information Security Officer at a manufacturing company
We have been in touch with technical support for a few issues. They are quite good and the response is fast.
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Anonymous User
Analista de segurança de TI at a tech services company
The technical support is very good, it is perfect.
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Anonymous User
Senior Financial Analyst - Data Analytics at a energy/utilities company
I would say technical support is fairly good. They understand the technology quite well so they are able to support...
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Anonymous User
Sr. IT Support Executive at a hospitality company
If they're having an issue, we tend to stick to the team and occasionally reach out to the support team of Falcon...
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Anonymous User
IT Operations Lead at a energy/utilities company
The support for CrowdStrike Falcon Complete is not good. They take a very long time to respond, it takes 24 to 28...
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Anonymous User
System Engineer at a tech consulting company
Technical support response times are contingent upon the severity level of the issue. However, we ensure prompt...
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Anonymous User
Information Technology Infrastructure Manager (Region 2 IT Manager) at a transportation company
I have had a very limited experience with the customer support team. So, their response time was far worse than any...
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Anonymous User
Partner at Fortium Partners: Interim, virtual & fractional CISO and CPO at a tech services company
I have interacted with them, and they are excellent.
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Felipe Mendez
Director Operaciones SOC at a tech services company
Technical support in Latin America is delayed. Many times, the customers ask for something from support but they...
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WillyVerplancke
Senior Account Manager at a tech services company
Their support is top-notch. They're very dedicated. Their experts are online when you need them.
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Anonymous User
Gerente General de IngenierÃa y Servicios at a tech services company
We have needed to create a service request with support. It took them to solve one incident three days. They could be...
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WanderMenezes
Senior Principal Security Manager
The technical support for this solution is not very good, and issues will not be picked up unless the ticket raised...
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Anonymous User
Director of Information Assurance at a computer software company
I have not used the support.
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CanbolatAydin
Product Manager at a tech services company
I only contacted technical support to ask a few questions, and they helped me out.
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VikasNaik
CEO at a tech services company
We are not satisfied because they respond with delays. They consistently fail to reply on time and frequently change...
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Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.