Compare BAE Systems vs Dell Technologies

BAE Systems

Dell Technologies

Based on 2455 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

178 reviews

Dell PowerStore

162 reviews

Dell Unity XT

8 reviews

Top Industries

Financial Services Firm

23%

Construction Company

19%

Comms Service Provider

10%

Manufacturing Company

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Customer Service

No Data Available

Sayed Zuber
Sr. Storage And Backup Engineer at a comms service provider
I rate Dell support eight out of 10.
Read full review of Dell VPLEX »
D Alvarado
Lider Soporte Cloud at a security firm
Customer support is great, as it is very easy to create different cases and quick to solve issues.
Read full review of Dell Data Protection Suite »
Sai
Ai/Data Analyst at CSD
I have not reached customer support personally, but one of my teammates faced an issue and praised the customer...
Read full review of Dell Business Laptops »
CleytonCandido
Senior Technical Pre-Sales at MW Microware
Dell's post-sales support is very strong and good. I trust in Dell's post-sales support. I would rate them a ten out...
Read full review of Dell PowerStore »
CHAAN_BEARD
Snr Systems Engineer at Nutanix
The technical support for Dell PowerEdge T is terrible. Their support does not exist. We do it all ourselves because...
Read full review of Dell PowerEdge T-Series »
Jesse_B
Manager of networks and infrastructure at a government
The support for Dell XR2 Rugged Server is very good. They have the best support model for their solutions. They are...
Read full review of Dell PowerEdge XR-Series »
Anonymous User
Senior Associate, Enterprise Systems, EMEA & APAC Technology Services
Dell EMC support is good, but expensive.
Read full review of VNX [EOL] »
Mahmoud Ezz Eldin
IT Infrastructure Manager at a comms service provider
I was very dissatisfied with technical support. It's one of the reasons we switched to Commvault.
Read full review of Dell NetWorker »
Paulo Xavier
Sales Manager at LTA-RH Informatica
We've never had to reach out to technical support, not have our clients. We have an SLA, however, we really don't...
Read full review of VxRail »
Anonymous User
G. Manager- Technical Services
I have been in contact with technical support and the experience was good.
Read full review of Dell XtremIO »
Cheyne Skapyak
Storage & Data Protection Specialist at General Dynamics Land Systems
I would evaluate the customer service and technical support for Dell PowerScale (Isilon) as great. We've sent out...
Read full review of Dell PowerScale »
ArshiShaikh
Technical Architect at Capgemini
I would rate the support at nine points on a scale from zero to ten points, with ten being the best.
Read full review of Dell PowerScale »
Humphrey Hlatshwayo
Systems Engineer at FNB South Africa
The technical support is knowledgeable; if we require a replacement part, the engagement is usually within four...
Read full review of Dell vSAN Ready Nodes »
Anonymous User
Coordinator Team Infrastructure at a tech services company
When you have someone on the line from Dell's support team, then everything becomes perfect, especially if they are...
Read full review of Dell PowerStore »
Anonymous User
IT Manager at a aerospace/defense firm
Dell's Professional Services are fantastic. I saw some people at the convention who helped us implement our...
Read full review of Dell PowerEdge R-Series »
Anonymous User
CEO at a tech vendor
I do not recall if we needed to use Dell EMC technical support often. We did when we wanted to expand the memory and...
Read full review of Dell PowerEdge R-Series »
Letarik Terefe
Information Technology Division Director at Ethiopian Roads Administration
We didn't need to contact the support since we didn't face any issues after deployment.
Read full review of Dell XtremIO »
Michael Rivera
Systems Admin at a government
I have experience with customer service or technical support from Dell in the past, but I haven't recently.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Systems Administrator at a insurance company
Technical support varies depending on the person you get. We used to have a chat feature available on the support...
Read full review of Dell PowerScale »
Anonymous User
Principal at Austin Tovey Ltd
I haven't used the technical support.
Read full review of VxRail »
Anonymous User
Managing Director at a consultancy
I would evaluate customer service and technical support for Dell PowerEdge XE-Series as good, with no issues at all.
Read full review of Dell PowerEdge XE-Series »
Anonymous User
Data Center Architect at Iron Bow Technologies
Our customers have only had to use technical support for replacing drives and things like that. When they do, they...
Read full review of Dell Unity XT »
Anonymous User
Professor at a university
I haven't used Dell's technical support much. Usually, when I have a problem, we search online for a solution....
Read full review of Dell PowerEdge R-Series »
Anonymous User
Principal Consultant at a tech services company
The technical support from Dell was very good.
Read full review of VxRail »
Anonymous User
Storage Engineer at a energy/utilities company
I rate Dell EMC support 10 out of 10. They respond rapidly and do a good job. When I have an issue and need technical...
Read full review of Dell Unity XT »
Anonymous User
General Manager -Enterprise Technical Solution at a tech services company
Support is straightforward because they have one single support entity. Different vendors supply the internal...
Read full review of Dell VxBlock System »
MohamedIbrahem
IT Infrastructure And Telecom S GM at PHPC
I rate the technical support as very good; we did not contact them much for support, but maybe one or two times they...
Read full review of Dell PowerEdge XR-Series »
Anonymous User
Engineer at a healthcare company
It's been always stable, so we haven't really required much support.
Read full review of Dell PowerMax »
Anonymous User
Chief Technology Officer at a tech services company
I think the customer support at Dell is adequate, at least when it comes to their server support team. Some other...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Works
I would rate it eight or nine out of ten. Their support is very good. I can send an email to Dell, and within a...
Read full review of Dell XC Appliance »

Review 1 of 30

Technical Support

No Data Available

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