Compare BAE Systems vs Dell Technologies

BAE Systems

Dell Technologies

Based on 2037 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

147 reviews

Dell Unity XT

13 reviews

Dell PowerStore

129 reviews

Top Industries

Financial Services Firm

36%

Comms Service Provider

Manufacturing Company

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Lead Architect at a comms service provider
I started as a Storage and Backup Administrator and have been working with Data Protector and Dell PowerProtect Data...
Read full review of Dell PowerProtect Data Manager »

Review 1 of 5

Customer Service

No Data Available

MOHAMEDELSHERIF
Senior Technical Consultant at International Turnkey Systems - ITS
I worked on a Greenfield project, which did not require support. In general, the support is perfect. Furthermore, we...
Read full review of Dell PowerConnect Switches [EOL] »
Sanjeevan Sivapaleswararajah
Manager, Network Ict at a energy/utilities company
Technical support has effectively addressed most of the issues. Initially, when running tests, challenges arose,...
Read full review of DD Boost »
Gianpaolo-Mazzola
Presales Engineer at Project Informatica srl
The technical support by Dell PowerMax is satisfactory, however, there is room for improvement. Dell could be more...
Read full review of Dell PowerMax »
Sufyan Khan
Head of Sales and Operations at New Horizon Computers
In terms of support, Dell EMC support was outstanding. Right now, we've observed some changes in support. It's not as...
Read full review of Dell PowerProtect Data Domain »
Sammy Cortes
IT Infrastructure Architect at a energy/utilities company
Dell PowerEdge R-Series has features that specifically cater to the needs of medium companies. I would rate Dell's...
Read full review of Dell PowerEdge R-Series »
Darshan Kolambkar
Sr Technical Architect at a financial services firm
They have very experienced guys, and we have exchanged information with the offices in Singapore and Europe. I would...
Read full review of Dell PowerProtect Data Domain »
Padmesh Dubey
Storage And Backup Lead at HCLSoftware
My experience with technical support has been very good, and I would give it a ten out of ten.
Read full review of Dell PowerStore »
Farhan Ashraf
Presales Manager at NDS
The solution's technical support is good.
Read full review of VxRail »
Muhammad Sharfuddin
Solution Architect & Technical Team Lead at NDS
I'm very satisfied with the support that Dell provides. As soon you create a support ticket, someone immediately...
Read full review of Dell NetWorker »
FirasFtirich
Infrastructure & Cloud Pre-Sales Engineer at BITS
The customer service and support team is good. The support is good, considering their response time and availability...
Read full review of Dell PowerEdge XE-Series »
Anonymous User
Moe Infrastructure Data Center at a transportation company
Customer support from Dell has been used and it is efficient support that responds instantly. The system can send...
Read full review of Dell PowerVault »
Andrew R.
Director, Information & Communication Technology & Digital Transformation at a educational organization
The technical support has been excellent. I would give them a ten out of ten for support.
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Solutions Architect at a tech services company
I have not used the technical support myself because I'm the architect building out the solution.
Read full review of Dell Unity XT »
VijayShankar
Senior Administrator/IT Systems & Cloud Operations at Etisalat
The solution's technical support is really good. Dell PowerMax NVMe's technical support is our benchmark with all...
Read full review of Dell PowerMax »
Anonymous User
Systems Consultant at a tech services company
Sometimes our customers use tech support but, generally, tech support is in order.
Read full review of Dell Unity XT »
Anonymous User
Head Of IT at a consultancy
On a scale from one to ten, I rate the support a ten. For that, I have four-hour mission critical service, and that...
Read full review of Dell PowerEdge R-Series »
Anonymous User
CEO at a tech vendor
The technical support is excellent, including the remote support. The Dell support team utilizes some really good...
Read full review of Dell PowerEdge XR-Series »
Nicolas Poulain
Architect at a government
I have used technical support at some point. My experience with technical support was very good, rated 9 out of 10....
Read full review of Dell PowerEdge R-Series »
Anonymous User
President & Chief Executive Officer at a comms service provider
The solution's technical support has been fantastic, especially with the CloudIQ integration. Our company has had a...
Read full review of Dell PowerStore »
Mikko Peltoniemi
Director of IT at Star Kay White
I assess customer service and technical support as very good. I have found them to be very knowledgeable and very...
Read full review of Dell PowerStore »
Anonymous User
Sr. Systems Analyst
Customer Service: With replication manager, EMC support is pretty good, it seems to be a small team of knowledgeable...
Read full review of Dell AppSync »
Anonymous User
Lead Architect at a comms service provider
When we had the compliances and any of the backups were getting failed or we identified that some of the backups were...
Read full review of Dell PowerProtect Data Manager »
Anonymous User
IT Manager at a manufacturing company
The technical support is very good. We have access to our own account manager and he will pass queries on. And on...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Network Administrator at a engineering company
The technical support is better than Cisco's. It's awesome and better than the others. For the knowledge-based...
Read full review of Dell PowerConnect Switches [EOL] »
Az On
Graphic Designer at a tech services company
The solution’s technical support team is pretty responsive.
Read full review of Dell PowerEdge R-Series »
Adrian Ayran
Systems Architect at Virtua Health
I rate Dell customer service five out of five. I've worked with Cisco UCSs, HP, HP Superdomes, and Lenovos. Dell's...
Read full review of Dell Business Laptops »
Anonymous User
Network Storage Admin at a transportation company
We have only had to use technical support for firmware upgrades. They are helpful.
Read full review of Dell Unity XT »
Anonymous User
General Manager at a tech services company
The technical support is okay, but it could be better.
Read full review of Dell NetWorker »
Romulo Luis
Consultant at a government
Technical support has been good as far as our support is concerned. Their response time has been good. I'm speaking...
Read full review of VMAX [EOL] »
Anonymous User
Founder / Lead Network Consultant
Customer Service: I would rate their customer service as a 10 out of 10. Technical Support: I would rate their...
Read full review of Dell PowerVault »

Review 1 of 30

Technical Support

No Data Available

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