Compare BAE Systems vs Dell Technologies

BAE Systems

Dell Technologies

Based on 2001 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

149 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

Top Industries

Financial Services Firm

37%

Comms Service Provider

Manufacturing Company

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Gouranga Maiti
Sr. Project Manager IT at a manufacturing company
My usual use cases for Dell PowerMax require high throughputs, so I need computing power in addition to IOPS, which...
Read full review of Dell PowerMax »
Anonymous User
Supply Chain and Procurement Specialist at a tech services company
We use several versions of Dell PowerEdge R-Series. Most of the servers we currently use are the R350s. R370s are not...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Customer Service

No Data Available

Diego van der Kramer
Offensive Security Specialist at a tech services company
I haven't needed customer service as it just works. For small issues involving software, I can handle those myself....
Read full review of Dell Business Laptops »
Roberto Hung
Automation Instrumentation Consultant at a retailer
I rate their customer service at nine out of ten since our requests have been attended to in a timely manner.
Read full review of Dell PowerEdge MX- Series »
CleytonCandido
Senior Technical Pre-Sales at a computer software company
Dell's post-sales support is very strong and good. I trust in Dell's post-sales support. I would rate them a ten out...
Read full review of Dell PowerStore »
Vivek Jaiswal
Manager IT at a manufacturing company
Whenever we require support, we get it promptly and properly.
Read full review of Dell Avamar »
Gouranga Maiti
Sr. Project Manager IT at a manufacturing company
My experience with the technical support of Dell PowerMax has been very positive. Dell support is fantastic; whenever...
Read full review of Dell PowerMax »
Vaidyanathan Swaminathan
Co-Founder at a outsourcing company
The support is horrible. There are bugs in the solution that have not been fixed yet. The vendor said they would fix...
Read full review of Dell RecoverPoint »
Iñigo Loiarte
Director at a financial services firm
I would rate technical support at eight out of ten.
Read full review of Dell Unity XT »
Philip O’Connor
IT Support at a tech services company
My experience with Dell support is excellent. I've only ever had to call them probably twice. You have to go through...
Read full review of Dell Business Laptops »
Amr Taha
Professional Services Engineer at a consultancy
I evaluate customer service and technical support based on three or four points. I find it balanced and professional...
Read full review of Dell PowerScale (Isilon) »
Hamad Khan
L1 System Engineer at a tech services company
The technical support team is good.
Read full review of Dell PowerConnect Switches [EOL] »
Ramon Bannink
Senior System Administrator at a educational organization
The solution's technical support is great. In our organization, we have had several incidents related to firmware in...
Read full review of Dell PowerStore »
Anonymous User
IT Specialist at a healthcare company
We do use technical support and it is always good.
Read full review of VNX [EOL] »
Rajsudheer-Dangeti
Sr Private Cloud Engineer at a pharma/biotech company
Technical support is critical for us. Once you contact support, there may be a follow-on of vendors that will pitch...
Read full review of Vblock [EOL] »
Anonymous User
Director of Technical Support at a tech services company
Customer Service: No. Technical Support: Bad. The service left much to be desired, even with the proper support.
Read full review of Dell PowerProtect Data Domain »
Mohammed Ajmal
Storage Backup Administrator at a tech vendor
I would rate Dell's technical support as a 10 out of 10 because they respond quickly, especially when we have Dell...
Read full review of Dell PowerStore »
Emir Erkara
IT Coordinator at a manufacturing company
We are satisfied with technical support.
Read full review of Dell PowerVault »
Anonymous User
System Engineer IAAS at a financial services firm
Technical support is good. The installation went smoothly from DEL EMC’s site. We did not encounter real technical...
Read full review of Dell XtremIO »
Anonymous User
Senior BDM at a tech services company
Technical support is fantastic. they are quite knowledgeable and responsive. We've extremely happy with the level of...
Read full review of Dell PowerMax »
AlexOltean
Technical architect at a manufacturing company
If we are talking about Dell, their technical support is a nine out of ten. However, if we are referring to VMware,...
Read full review of VxRail »
Anonymous User
Architect at a comms service provider
I have used technical support sometimes, more for feature requests and to know how to use a given feature; Disk...
Read full review of Dell PowerStore »
Anonymous User
CTO at a cloud solution provider
They are pretty responsive. I would rate them a nine out of ten.
Read full review of Dell PowerEdge R-Series »
Gopal Venkatraman
Senior Infrastructure Architect at a leisure / travel company
If there's any issues with a hard drive or any other hardware components, Dell EMC is contacted, then they will call...
Read full review of Dell Unity XT »
Anonymous User
IT Administrator at a construction company
Dell EMC's first-level technical support is very fast and they communicate well. Sometimes they explain things so I...
Read full review of Dell PowerStore »
Leonardo-Aguirre
Pre Sales Engineer at a retailer
I would rate Dell's customer service as good; however, the call centers and escalation teams are problematic and...
Read full review of Dell PowerStore »
Steffen Seifer
System Engineer at a computer software company
We use Dell support for notebooks, servers, and storage. Overall, I would rate their support an eight out of ten.
Read full review of Dell PowerEdge R-Series »
Anonymous User
System Administrator at a mining and metals company
The people who supported it did a very good job. If it gets messed up, it is not easy to fix, but on a day-to-day...
Read full review of Dell Avamar »
Anonymous User
Consultant
They provide the same great support that I always receive with all Dell products. Their support is one of the best....
Read full review of Dell PowerStore »
Anonymous User
CTO at a tech services company
I've dealt with technical support. I'd give them a ten out of ten.
Read full review of VxRail »
Kashif-Naseer
Unit Head - Technology Services at a tech services company
Dell technical support is very good. They reach out to me promptly, deliver replacement parts quickly, and have local...
Read full review of Dell PowerStore »
Anonymous User
Senior System Engineer at a financial services firm
Customer Service: Very good, EMC did support us to implement it well and gave useful instructions/ lessons to help to...
Read full review of Dell RecoverPoint »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.