Compare BAE Systems vs Dell Technologies

BAE Systems

Dell Technologies

Based on 2606 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

197 reviews

Dell Business Laptops

248 reviews

Dell PowerStore

171 reviews

Top Industries

Financial Services Firm

21%

Construction Company

19%

Comms Service Provider

12%

Manufacturing Company

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Customer Service

No Data Available

AndreTan
Data Continuity Specialist at Sapta Tunas Teknologi
I would rate the customer service and support nine out of ten.
Read full review of Dell NetWorker »
Deepak Bisht
Software Engineer at a tech vendor
Support for Dell PowerEdge MX- Series is very good.
Read full review of Dell PowerEdge MX- Series »
Lysias Albert Singbo
Senior Systems Engineer at AfDB
Dell NetWorkers’ technical support services need improvement.
Read full review of Dell NetWorker »
DavidNg1
Technical Officer at Centre for Research in Engineering Surface Technology
I have not used customer support for Dell PowerScale often, and in fact, I have not had any real need to.
Read full review of Dell PowerScale »
Michael Schwarzer
Managing Director at INT/box GmbH
Technical support is okay. The hardware support is great. However, the feature support is not as good. It's fine...
Read full review of DD Boost »
Abdellah Djebli
Senior Technical Manager, Epic program at a healthcare company
The technical support services are good, especially when we have connected with the right individuals or specialists.
Read full review of Dell NetWorker »
Jeroen Warnaar
Senior Interior architect at Gortemaker Algra Feenstra
I am using their customer service.They have good response time, perform the job well, and solve problems. Usually...
Read full review of Dell Business Laptops »
Paul Croteau
Senior Solution Architect at Rackspace
Our relationship with Dell EMC is fantastic. We have very smart storage engineers, and they in turn work with Dell...
Read full review of Dell PowerMax »
Anonymous User
International Infrastructure Lead at a energy/utilities company
I have contacted Dell support once or twice for issues related to volume on the storage side. The interaction with...
Read full review of Dell PowerStore »
Wilfried Hotot
Administrateur system at Ministère
I would rate their support a ten out of ten. We used to be with Dell before, and the maintenance response for any...
Read full review of Dell PowerEdge R-Series »
Piyush Khandelwal
Senior Consultant at a financial services firm
My experience with Dell as a vendor is pretty good; they are probably one of the best in the industry.
Read full review of Dell PowerScale »
Anonymous User
EHR Technical Architect at a healthcare company
The technical support has always been good. No fault with that. However, there is always room for improvement. I...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Manager Storage And Back Up at a manufacturing company
We had a licensing issue to do with encryption but, other than that, we have not had to use tech support. It took a...
Read full review of Dell Unity XT »
Anonymous User
Manager Storage and Virtualization
Customer Service: Excellent. Technical Support: Excellent.
Read full review of VMAX [EOL] »
Johan Malan
System administrator at a mining and metals company
VxRail comes from Dell and they have a one-stop service. You can work with Dell to get everything solved. Any issues...
Read full review of VxRail »
Duane Harvey
Senior Radio Frequncy Systems Engineer at a tech services company
I assess support from Dell as excellent; what I most appreciate is the regional support. At the enterprise level,...
Read full review of Dell PowerEdge R-Series »
Anonymous User
IT Architect at a government
I evaluate Dell's customer support as good, as we've always been able to upload the logs and get the parts within the...
Read full review of Dell PowerStore »
Adams Rasheed
Information Technology Manager at a energy/utilities company
I admire EMC for their technical support. In general, they are very responsive, and in this case, it is no different....
Read full review of Dell PowerProtect Data Domain »
OlegIremashvili
Senior System Engineer at UGT
We haven't had any issues in which we needed to contact their technical support.
Read full review of CloudArray [EOL] »
Sharon Marchevka
Infrastructure Manager at Kali Group
If I were to rate Dell support on a scale of one to ten, I would give it an eight. I would not rate it a ten as I...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Infrastructure Engineer at a healthcare company
Technical support has been top-notch.
Read full review of Dell SC Series »
Maurizio Davini
CTO at a university
Dell EMC's customer and technical support are the best in the market, for sure. We have almost all the Dell EMC...
Read full review of Dell PowerStore »
Anonymous User
Consultor de soluciones de tecnología
The specialist are a 10 out of 10. Unfortunately to reach them, it could cost you hours on the phone.
Read full review of VNX [EOL] »
Anonymous User
Pre-Sales and Technical Manager at a tech services company
Sometimes it's difficult to reach the real experts to get a solution. The escalation process is not that great, but...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Data Center Engineer And Server Administrator at a tech vendor
If one or two disks fail, we get a replacement from Dell. That is also a very handy process. We do not find any...
Read full review of Dell PowerStore »
Anonymous User
IT Coordinator at a healthcare company
I have used support for Dell PowerEdge R-Series. One time, we had an old server with a different hard drive from...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Director, Infrastructure Operations at a manufacturing company
Since I have not used customer service and technical support, I do not need to rate them. Dell PowerScale has been...
Read full review of Dell PowerScale »
Anonymous User
Senior Implementation Engineer at a tech company
I would give technical support a rating of 7/10, given recent issues that arose. During the merger process with Dell,...
Read full review of Dell Unity XT »
Imad Awwad
Group IT Manager at a manufacturing company
I've personally never worked with technical support directly, however, it is my understanding that technical support...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Works at a financial services firm
We have not contacted technical support. We have only had a few issues that we were able to resolve.
Read full review of Dell NetWorker »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.