Compare Bell vs Dell Technologies

Bell

Dell Technologies

Based on 1992 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

170 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

Top Industries

No Data Available

Computer Software Company

12%

Manufacturing Company

11%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at a tech services company
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at a computer software company
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Customer Service

No Data Available

A. Ahad Alam
Head Of Systems Group at a financial services firm
Dell support is better. Basically, in our region, no physical resources required to prevent such things. We need to...
Read full review of Dell NetWorker »
Pawel Augustyn
System Advisor at a tech services company
I am happy with customer service. I have not faced any problems.
Read full review of Dell PowerStore »
Achilles Lobo
Infrastructure Architect at a outsourcing company
Dell support is quick and assertive in addressing our needs. The Dell EMC team, particularly those supporting storage...
Read full review of VxRail »
AKINJIDE OKE
Senior Sales Engineer / Team Lead Datacentre Solutions & Applications at a tech services company
Specifically for the tool's system support, I'd also give it seven out of ten. This is because sometimes you need...
Read full review of Dell VxBlock System »
KuldeepSingh4
Technical Solution Architect at a tech vendor
Not much interaction, as we work with multiple vendors including Dell, HP, Cisco, and Lenovo.
Read full review of Dell vSAN Ready Nodes »
GopalSetia
Director- Pre Sales Enterprise Solution Architect at a tech vendor
The majority of the bugs are fixed. The team who's working as a technical engineer to support us during the incident,...
Read full review of Dell PowerProtect Data Domain »
Erik Lugtenberg
Consultant at a tech services company
Dell support is generally good. On a scale of one to ten, I would rate them a seven and a half due to the services...
Read full review of Dell PowerStore »
Jorge Soto
Architect of solutions at a tech services company
I rate Dell support seven out of 10.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Consultant at a tech services company
I have contacted them many times. The best thing about their support is that there is single support for software,...
Read full review of VxRail »
Jean Lukas Lloyd
Support Director at a tech services company
We've found that technical support is a bit slow to respond. However they ask a lot of questions, and they try to...
Read full review of Dell PowerEdge VRTX [EOL] »
David Devlin
Works at a government
The solution's service and technical support are excellent. I would rate them a ten out of ten.
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Management Ims Assistant at a wholesaler/distributor
I don't have any direct experience with customer service, but I understand it's a good one.
Read full review of Dell Business Laptops »
Anonymous User
Vice President at a financial services firm
I would rate the technical support a 10/10.
Read full review of VNX [EOL] »
Anonymous User
VP IT at a manufacturing company
Dell EMC, generally, is good from a technical support perspective. We really never have issues.
Read full review of Dell Unity XT »
Tiby Thomas
Solution Architect at a government
Dell's technical support is always available for us. Technical support helps in resolving issues in a timely manner,...
Read full review of Dell PowerStore »
DiJuan Fishley
Senior System Engineer at a mining and metals company
Working with Customer Success, or technical support, has been a positive experience for me, and I would evaluate them...
Read full review of Dell PowerStore »
Anonymous User
Manager Private Cloud Solutions at a comms service provider
I rarely contact Dell EMC technical support. But when I do, they are very good, very responsive. They get back to you...
Read full review of Dell Avamar »
Anonymous User
System Engineer at a government
The technical is very good. It is easy to contact someone. They have a great team that helps us.
Read full review of Dell PowerMax »
ManishSrivastava3
Senior Architect at a manufacturing company
The technical support from Dell is satisfactory. On a scale from 1 to 10, I would rate the support as eight.
Read full review of Dell NetWorker »
Freddy Vergara
Director of Maritime Geoinformation at a tech services company
Ecuador is a small market, so we do not have much access to local tech support. There are a lot of local commercial...
Read full review of VxRail »
Anonymous User
Engineering Manager at a retailer
It is not me but mostly my colleagues who have contacted the solution's technical support. From what I know, I can...
Read full review of Dell PowerEdge R-Series »
Darrell Breeden
Senior Developer at a tech services company
Technical support was the worst possible. Regardless of the fact that we paid for a four-hour turnaround, we were...
Read full review of Dell XtremIO »
Anonymous User
System Administrator at a hospitality company
We had one node that failed, and the technical support was very good about helping us.
Read full review of VxRail »
Anonymous User
CISO Admin at a analyst firm
The solution’s technical support is amazing.
Read full review of Dell PowerStore »
Anonymous User
Professor at a university
I haven't used Dell's technical support much. Usually, when I have a problem, we search online for a solution....
Read full review of Dell PowerEdge R-Series »
Cliff Taylor
CFO at a construction company
Technical support has been good. We are satisfied with the level of service on offer.
Read full review of Dell PowerEdge C- Series »
Ramkumar Kolli
Sr. Engineer at a retailer
I contacted technical support. It's always there in any product. Usually, for backup failures, we contact support....
Read full review of Dell NetWorker »
Anonymous User
Lead Service Engineer at a healthcare company
We have used technical support for disk replacement.
Read full review of VxRail »
Reviewer343234
Systems Engineer at a hospitality company
We are very happy with their support because we benefit from ProSupport. It includes the intervention on the data...
Read full review of Dell PowerEdge R-Series »
Manar Helal
Senior Engineer at a construction company
I am very satisfied with the customer support.
Read full review of VxRail »

Review 1 of 30

Technical Support

No Data Available

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