Compare Bell vs Dell Technologies

Bell

Dell Technologies

Based on 2093 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

144 reviews

Dell Unity XT

10 reviews

Dell PowerStore

141 reviews

Top Industries

No Data Available

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Customer Service

No Data Available

Gillian Switalski
Chief Executive at Infrared Kinetics
The Dell support has been amazing. We have been supported fully, and Dell provides us access to upgrades and supports...
Read full review of Dell OptiPlex Desktop Computers [EOL] »
Murad Sultanzadeh
Solutions Manager at a tech services company
There is a Dell EMC partner that we use for support. When we have a problem we create a support case for the Dell EMC...
Read full review of Dell Avamar »
Anteneh Asnake
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
The response time needs to be improved. Recently when an issue arises, if you are level two or level three, it will...
Read full review of Dell Storage Resource Manager (SRM) »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
Dell support has been flawless. I would evaluate Dell support on a scale of one to ten as a nine because they deliver...
Read full review of Dell PowerEdge R-Series »
Jillur Rahman
Head Of Information Technology at Islamia Eye Hospital
I would rate their technical support at 9 or 10. The support is good. As long as it is in warranty, we used to get...
Read full review of Dell Business Laptops »
Kitmeer-Ahmad
Product Manager, Dell Client Solutions at Team Computers
It is fantastic. We just have to raise a ticket, and immediately, we can get the response from them. There is no...
Read full review of Dell PowerProtect Data Domain »
Sherpard Muzuva
Senior Technical Manager- IBM Enterprise Systems at SYSTEMS INTEGRATED LTD (SYMPHONY)
The technical support from Dell PowerStore has been very good. I would rate them eight out of ten.
Read full review of Dell PowerStore »
Anonymous User
Sr. Systems Administrator Manager at a manufacturing company
I have used technical support. I received good customer service and I was able to get my questions answered. It took...
Read full review of Dell SC Series »
GuyBelanger
Infrastructure architect at a tech services company
Component support was great. On a scale of one to ten they were a ten, they were always helpful.
Read full review of Dell SC Series »
Anonymous User
Sr. Storage Engineer at a legal firm
In the past year, it hasn't been as great. They seem to just follow KBS. Prior to that, they were awesome. I'm hoping...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Sr. Infrastructure Architect at a insurance company
Over the years, it’s been up and down. For this latest version, I would suggest that it’s average, with not a large...
Read full review of Dell NetWorker »
Consulti67
Consultant at a financial services firm
I really haven't had any experience with technical support from the Moogsoft company as I don't think we ever had to...
Read full review of Moogsoft »
Carlos Ramos Soto
Infrastructure Administrator at Banco Agromercantil de Guatemala, S. A.
I have not used customer service or support.
Read full review of Dell PowerStore »
Anonymous User
Lead Architect at a comms service provider
Dell PowerStore customer service is good, but sometimes they usually take a lot of time to understand the issue. We...
Read full review of Dell PowerStore »
Melvin Thomas
Senior Systems Engineer at Prosperity Bank
I would like it to be a little bit easier to contact support. We can contact support, but we have to go through a...
Read full review of Dell Unity XT »
Anonymous User
Optical Communication System and FW Engineer at a tech company
I utilized customer support to replace my battery. The process was quick; I received a response by phone, and they...
Read full review of Dell Business Laptops »
Anonymous User
Consultant, Backup Systems at a comms service provider
The technical support from Dell is very good and very fast. We have a very good collaboration with Dell, and we are...
Read full review of Dell NetWorker »
Anonymous User
Storage Specialist at a tech services company
EMC technical support is great. With support, chat works well to talk with someone about any kind of problem. The...
Read full review of Dell Unity XT »
Anonymous User
Network Administrator at a construction company
I've used technical support in the past and have found them to be helpful and responsive.
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
Technical Project Manager at a tech services company
Dell's support for PowerScale is awesome. It's probably, one of the best SEs that I've had in recent history is my...
Read full review of Dell PowerScale (Isilon) »
Dan Pilla
IT Consultant at Atena Tecnologia em Informatica LTDA
The customer service and support are good.
Read full review of Dell Unity XT »
Anonymous User
Storage Architect at a tech services company
All experiences with tech support have been positive. It was never problem with product itself, mostly configuration...
Read full review of VNX [EOL] »
AnindyaSinha
Business Development Manager at a media company
Dell technical support is good and rated eight out of ten.
Read full review of Dell PowerProtect Data Manager »
Oluwatosin Obatoyinbo
Enterprise Architect at a financial services firm
It was top-notch, and it still is top-notch. They're quite responsive. They have a team of knowledgeable people, and...
Read full review of Dell PowerMax »
Anonymous User
Mestre Eletricista at a energy/utilities company
We have used Dell for 20 years and one of their top priorities is to guarantee if we have an issue, we can solve it...
Read full review of Dell PowerStore »
Gaurav Goel
Director, Enterprise Architecture at a healthcare company
The technical support has been good so far but we are still in the evaluation phase and have not run into any major...
Read full review of Dell PowerStore »
Anonymous User
Owner at a construction company
It is very good.
Read full review of Dell PowerProtect Data Domain »
Uanderson Oliveirea
IT Infrastructure Manager at Companhia de Saneamento Ambiental do Distrito Federal
I have reached out to Dell for support on this product, and I would rate their support a 10.
Read full review of Dell ObjectScale »
Anonymous User
IT Technical Consultant at a tech vendor
We're quite satisfied with the level of technical support provided. They're great. They're knowledgeable and...
Read full review of VxRail »
Mickael Baldini
Expert Iml at a government
I have used the support and technical customer service for Dell PowerEdge. There is no problem at the support level....
Read full review of Dell PowerEdge R-Series »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.