Compare Bell vs Dell Technologies

Bell

Dell Technologies

Based on 2001 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

149 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

Top Industries

No Data Available

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Gouranga Maiti
Sr. Project Manager IT at a manufacturing company
My usual use cases for Dell PowerMax require high throughputs, so I need computing power in addition to IOPS, which...
Read full review of Dell PowerMax »
Anonymous User
Supply Chain and Procurement Specialist at a tech services company
We use several versions of Dell PowerEdge R-Series. Most of the servers we currently use are the R350s. R370s are not...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Customer Service

No Data Available

RafaelGamaluis
Architect Engineer, IT INFRASTRUCTURES Project Manager at a recreational facilities/services company
I rate customer service nine out of ten. The support is technically very good. Sometimes, they take a long time to...
Read full review of DD Boost »
GeorgeKaravitis
Owner at a financial services firm
I have not used the support from Dell Unity XT.
Read full review of Dell Unity XT »
Anand-Kulkarni
Electrical Engineer at a tech vendor
Moogsoft's technical support is good.
Read full review of Moogsoft »
Ahmed Azzouz
DELLEMC-VMWARE Solution Architect at a tech services company
Technical support is more than perfect. We are quite pleased with the level of support on offer.
Read full review of Dell PowerStore »
StanislawTrajewski
IT Director at a construction company
The solution's customer service is excellent.
Read full review of Dell PowerStore »
Paul Maye
IT Technical Lead at a computer software company
I've only needed to use Dell's support for these devices a handful of times. They have been very responsive, with...
Read full review of Dell Business Laptops »
Whitney Gray
Storage Architect at a healthcare company
The technical support is very good.
Read full review of Dell SC Series »
Joakim
Vmware Vsphere System Engineer at a retailer
We contacted them once about to test a VxRail solution. That was quick, and it was working, so it's hard to gauge...
Read full review of Dell PowerStore »
Anonymous User
General Manager at a tech services company
The technical support is okay, but it could be better.
Read full review of Dell NetWorker »
VivekSrivastava
O&M Lead -Global Operation at a comms service provider
Until now, we have not required technical support.
Read full review of Moogsoft »
A Z
Presales Engineer at a tech services company
Customer support begins with a phone call depending on the level of support. It is often 24 hours or the hourly rate....
Read full review of Dell Avamar »
Anonymous User
Manager at a financial services firm
We are satisfied with the technical support.
Read full review of Dell Unity XT »
Anonymous User
Group IT Manager at a mining and metals company
We had a set of faults when we went live with our last set of servers in the middle of the night, Dell assigned an...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Global IT Systems Manager at a renewables & environment company
Their support works very well. We have had problems with hard drives, and we have an NDA. They came and changed them...
Read full review of VxRail »
Anup Panday
Head Card Operation at a financial services firm
I have used the support from Dell PowerEdge XE Servers once a year. The support is good.
Read full review of Dell PowerEdge XE-Series »
Niranjan Oke
Project Delivery Manager at a media company
I have contacted technical support. They are very good.
Read full review of Dell PowerSwitch N-Series »
Radu Zgarcea
General Manager at a manufacturing company
I don't usually have the need to contact technical support. I do remember one incident between six and eight years...
Read full review of Dell PowerVault »
Steffen Seifer
System Engineer at a computer software company
We use Dell support for notebooks, servers, and storage. Overall, I would rate their support an eight out of ten.
Read full review of Dell PowerEdge R-Series »
Tomas Fencl
Admin at a energy/utilities company
I have very good experience with their technical support. I have contacts for Dell servers and also for storage and...
Read full review of Dell PowerEdge R-Series »
Andi Subali
Data center sales at a tech services company
So far, the technical support for Dell ECS has been good.
Read full review of Dell ObjectScale »
Anonymous User
Director of IT at a insurance company
I am satisfied with their technical support.
Read full review of Dell PowerEdge R-Series »
Anonymous User
BDM at a tech services company
We have used the technical support and professional services of Dell. They have been good to work with.
Read full review of Dell PowerStore »
Anonymous User
Director at a pharma/biotech company
Technical support is excellent.
Read full review of Dell XtremIO »
Anonymous User
Storage Architect at a tech services company
All experiences with tech support have been positive. It was never problem with product itself, mostly configuration...
Read full review of VNX [EOL] »
Anonymous User
Station Manager at a tech services company
Dell support is proactive. I'm happy with their support. They're active and supportive.
Read full review of VxRail »
Anonymous User
Implementation Unit at a tech services company
Customer Service: I don't have any complaints. Technical Support: Excellent. I think EMC support service is...
Read full review of Dell SC Series »
Kamel Malti
Analyste De Systèmes Informatiques at a comms service provider
Dell support is crucial. It's important to us that the vendor responds and respects the SLA. We don't anticipate any...
Read full review of Dell PowerMax »
Ron W.S.
Analytics at a educational organization
Dell's open source support is very good. There are a lot of issues that they need to handle though, like the firmware...
Read full review of Dell PowerEdge R-Series »
OlegIremashvili
Senior System Engineer at a tech services company
We haven't had any issues in which we needed to contact their technical support.
Read full review of CloudArray [EOL] »
CanBolat
Solution architect at a tech services company
The technical support of Dell rates a perfect 10. Our operation team is authorized and certified with Dell products....
Read full review of Dell Data Protection Advisor »

Review 1 of 30

Technical Support

No Data Available

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