Compare Bell vs Dell Technologies

Bell

Dell Technologies

Based on 1700 reviews.

Sample Customers

Popular Solutions

Dell Unity XT

17 reviews

Dell PowerEdge Rack Servers

101 reviews

VxRail

31 reviews

Top Industries

No Data Available

Educational Organization

14%

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Anonymous User
Vice President at a tech vendor

Read full review of Dell PowerEdge Rack Servers »
AdnanAli Khan
Regional Sales Manager at New Horizon Computers
Dell PowerStore has many use cases, such as in banking and virtualization, especially database projects. Regarding...
Read full review of Dell PowerStore »
C.
Cloud Engineer at a tech services company
We are running 3,000 VMs spread out over five such units.
Read full review of Dell Unity XT »
Ryan Parker-Hill
System Team Leader at Deakin University
* Research data * Departmental file shares * Data centre storage: NFS We have two data centres in our university. We...
Read full review of Dell PowerScale (Isilon) »
Jasdevjuneja
Works
We host mission-critical applications, SAP applications, and disaster recovery applications on this storage itself...
Read full review of Dell PowerMax »

Review 1 of 5

Customer Service

No Data Available

Gillian Switalski
Chief Executive at Infrared Kinetics
The Dell support has been amazing. We have been supported fully, and Dell provides us access to upgrades and supports...
Read full review of Dell OptiPlex Desktop Computers »
Evans Chitando
Chief Business Technology Consultant at ITech Associates (Pty) Ltd
Dell support is superb. I rate Dell support nine out of 10.
Read full review of Dell SC Series »
Rogério Ceni Coelho
Infrastructure Engineer at Gruporbs
Customer support is pretty good.
Read full review of Dell PowerProtect DD (Data Domain) »
Naveed Muhammad
Head - Solution Design & Architect at a tech services company
I rate Dell's technical support very high. Their experts are available and whenever I open any case, it gets resolved...
Read full review of Dell PowerStore »
Shrikant Teggi
Sr. Area Technical Manager at tata elxsi
We have contacted technical support for the issues that we are facing with some of the features and their response to...
Read full review of Dell NetWorker »
Anteneh Asnake
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
Typically, we handle support-related queries from customers, however, we have dealt with Avamar's technical support...
Read full review of Dell Avamar »
JEREMY LASSALLE
Network and systems administrator at AQUITANIS
The contact was good, but the intervention was not scheduled properly. We had some scheduling problems. However, the...
Read full review of Dell PowerProtect DP (IDPA) »
Koba Sopromadze
Head of IT Infrastructure at a financial services firm
Technical support is good. We have received good next-day technical support from them.
Read full review of Dell SC Series »
Ahmed Azzouz
DELLEMC-VMWARE Solution Architect at SEE "Systems Engineering of Egypt"
Technical support is more than perfect. We are quite pleased with the level of support on offer.
Read full review of Dell PowerStore »
Rajai-Kharman
Sales Manager at Synaptic
The support is highly responsive. Once we raise a ticket, the support responds very quickly.
Read full review of Dell PowerFlex »
Ronald Stoffels
System Engineer at Parkstad IT
The solution's technical support is good. I call the technical support team when I have a question or problem, and...
Read full review of Dell PowerEdge Rack Servers »
Naresh K
Senior System Administrator at a comms service provider
When they create the ticket, it takes time. When they reach after that, they are doing a good job. But when we raise...
Read full review of Dell PowerStore »
Anonymous User
Senior Manager, Disaster Recovery, Storage & UNIX Systems at a financial services firm
I evaluate Dell's support for PowerMax as very good, especially regarding their response time as well as their...
Read full review of Dell PowerMax »
YogeshMishra
IT Consultant at Ancura
It's okay. The support is adequate. My support experience is okay. I have raised a few tickets and received support....
Read full review of Dell PowerEdge M »
Sai Survi
Manager at Hanvi Global Tech
We are satisfied with customer support.
Read full review of Dell Technologies Ruckus »
Anonymous User
IT Infrastructure analyst at a energy/utilities company
There were delays in solving problems.
Read full review of Dell VPLEX »
Anonymous User
System Engineer at a tech services company
I have contacted technical support. As a percentage, I would rate them 70%.
Read full review of Dell NetWorker »
Mina Magdy
Senior Infrastructure Solutions Specialist at Equinox International
They provide good support. You can reach them, especially if your system is at ESRS, EMC functional support. You can...
Read full review of VxRail »
Anonymous User
System Administrator at a tech services company
I have been satisfied with the technical support.
Read full review of Dell NetWorker »
Anonymous User
Pre-sale and Post-sale Engineer at a reseller
Technical support has been very helpful and responsive. They are knowledgeable. We're quite satisfied with their...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
COO at a computer software company
Technical support is good. They have good information and good remote monitoring of the systems. There are good...
Read full review of Dell SC Series »
Anonymous User
IT Director at a consumer goods company
Our TAM is great and acts as a liaison for us with EMC.
Read full review of VNX [EOL] »
Anonymous User
Solutions Architect at a tech services company
I have not used the technical support myself because I'm the architect building out the solution.
Read full review of Dell Unity XT »
Anonymous User
Backup and Storage Administrator at a media company
They have good technical support. They had good solutions for any problems I had.
Read full review of Dell NetWorker »
Anonymous User
Cloud architect at a tech services company
Customer Service: VCE have made a priority out of customer satisfaction. You got dedicated people regarding your...
Read full review of Vblock [EOL] »
Anonymous User
Sr. Technology Engineer at a insurance company
I would give the technical support a 8/10 rating.
Read full review of Dell XtremIO »
Muad Khalfallh‬‏
General Manager at Datacoast
I haven't needed any help yet and therefore have not used technical support.
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
Storage Admin at a financial services firm
We haven't used any tech support for this product.
Read full review of Dell PowerMax »
Anonymous User
System Engineer IAAS at a financial services firm
Technical support is good. The installation went smoothly from DEL EMC’s site. We did not encounter real technical...
Read full review of Dell XtremIO »
Anonymous User
Senior Account Manager at a tech services company
The customer support is very good.
Read full review of Dell NetWorker »

Review 1 of 30

Technical Support

No Data Available

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