Compare Bell vs Dell Technologies

Bell

Dell Technologies

Based on 1663 reviews.

Sample Customers

Popular Solutions

Dell Unity XT

16 reviews

Dell PowerEdge Rack Servers

93 reviews

VxRail

30 reviews

Top Industries

No Data Available

Educational Organization

18%

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Anonymous User
Vice President at a tech vendor

Read full review of Dell PowerEdge Rack Servers »
Jacques DUVERNOIS
Technical Team Leader for Servers and Storage at Orange
We use the PowerStore for our development environment. The frame is a repository for all our VMware infrastructure...
Read full review of Dell PowerStore »
Ryan Parker-Hill
System Team Leader at Deakin University
* Research data * Departmental file shares * Data centre storage: NFS We have two data centres in our university. We...
Read full review of Dell PowerScale (Isilon) »
C.
Cloud Engineer at a tech services company
We are running 3,000 VMs spread out over five such units.
Read full review of Dell Unity XT »
Paul Croteau
Senior Solution Architect at Rackspace
We are a very large customer of Dell EMC. We have several different deployments or installations. The biggest use...
Read full review of Dell PowerMax NVMe »

Review 1 of 5

Customer Service

No Data Available

YOGESHSINGH
Chief Architect at Orange
Moogsoft's support is very much available on very short notice. We have faced no problem regarding the support, but...
Read full review of Moogsoft »
Michael Schwarzer
Managing Director at INT/box GmbH
Technical support is okay. The hardware support is great. However, the feature support is not as good. It's fine...
Read full review of DD Boost »
Thim Johnsen
It support lead at a retailer
The extended warranty and next-day support are fantastic. Though we rarely need support, the overall reliability of...
Read full review of Dell PowerEdge Rack Servers »
Haseeb Khalid Sheikh
Senior Manager Enterprise Solutions at a comms service provider
Dell has very flexible technical support. You can open SRs ranging from one to five severity levels, and even their...
Read full review of Dell PowerMax NVMe »
Mark Torpy
Data Protection Specialist at Tech Mahindra Limited
Technical support is good and they provide break/fix support. Anything that does not work or your DPA has an issue...
Read full review of Dell Data Protection Advisor »
Johan Hulten
Senior Storage Engineer at Proact
Sometimes, the support team throws me around before I talk to the right person. However, the situation has been much...
Read full review of Dell PowerScale (Isilon) »
Nasim Hamaydeh
Red Hat Certified Trainer /Examinar at a educational organization
Our first contact is our partner Dell, who provides us with customer support directly.
Read full review of Dell PowerEdge M »
Gehad-Said
Senior Presales Solutions Engineer ( DELL EMC & VMware) at Metra computers
The technical support team is responsive.
Read full review of Dell PowerScale (Isilon) »
ErmiasGirma
System and Cloud Deployment Engineer at Safaricom Ethiopia plc
Support is good.
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
Senior Network Admin at a educational organization
Dell Pro Support is great, you always get through to someone who knows what they are talking about. They are helpful...
Read full review of Dell PowerEdge VRTX »
Tahir Mohammad
Country Service Delivery Manager at Citrus consulting
We have had customers reporting issues with slow responses from the support team.
Read full review of Dell Unity XT »
Anonymous User
Storage Engineer at a healthcare company
Technical support is excellent.
Read full review of Dell XtremIO »
Anonymous User
Senior Infrastructure Architect - Storage at a healthcare company
The solution just runs and is very stable. It is only after an issue, such as a site disruption, that we even contact...
Read full review of Dell VPLEX »
Anonymous User
Storage Specialist at a tech vendor
In the last year, we've noticed that there has been a drop-off in Dell support. In the past, I've had a better...
Read full review of Dell PowerStore »
Anonymous User
System Engineer / Backup Admin at a government
Technical support for this solution is very good. They are nice people and whenever we need support, they turn up and...
Read full review of Dell NetWorker »
Anonymous User
Pre-sale and Post-sale Engineer at a reseller
Technical support has been very helpful and responsive. They are knowledgeable. We're quite satisfied with their...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Backup Engineer, AVP at a financial services firm
Customer Service: 4/5 Technical Support: 4/5
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
Senior IT Analyst at a pharma/biotech company
We called them and put in a service ticket on the power supply issue. We tried a few things and then they sent us...
Read full review of Dell Unity XT »
ITKoo67
IT Coordinator at a insurance company
We don't use technical support from EMC, but we do get it from our reseller, and they have been just fine in terms of...
Read full review of Dell PowerProtect DD (Data Domain) »
Pisey NAP
Senior System Administrator at PRASAC Microfinance Institution Limited
We have opened cases with the Dell EMC team and we have chatted with them. They have provided good, fast support for...
Read full review of Dell PowerMax NVMe »
rrukhaiyar573
Technical Manager at a recreational facilities/services company
Technical support was exemplary with a very fast response time by Dell EMC.
Read full review of Dell XtremIO »
Anonymous User
Sales Manager at a tech services company
The first layer of technical support is not well equipped to help you identify the root cause of issues. However, the...
Read full review of VxRail »
Anonymous User
Senior Solutions Architect at a tech services company
The technical support is very special, really. I like it and overall I am very satisfied with the services.
Read full review of DD Boost »
Anonymous User
System Consultant at onyxes
Technical support is very good.
Read full review of Dell PowerProtect DD (Data Domain) »
Cliff Taylor
CFO at PETRA CONSTRUCTION CORPORATION
Technical support has been good. We are satisfied with the level of service on offer.
Read full review of PowerEdge C »
Anonymous User
Project Manager at a government
I would give technical support a ten out of ten. We generally don't need a lot of technical support unless something...
Read full review of Dell PowerScale (Isilon) »
Asa Asdas
Technician at Sheeltron Digital Systems Private Limited
We get remote support. We can easily collect the logs from there and troubleshoot remotely. We only need to provide...
Read full review of Dell PowerEdge T »
Anonymous User
System Engineer at a tech services company
Customer Service: It's great. Technical Support: It's great.
Read full review of VNX [EOL] »
Anonymous User
Sr Test Engineer at a retailer
We have weekly meetings with technical support and they are trying their best to fix issues. Technical support is...
Read full review of Dell PowerProtect Data Manager »
Stephan Theiler
System Engineer at CSS Versicherung
Technical support is good.
Read full review of Dell ECS »

Review 1 of 30

Technical Support

No Data Available

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