Compare Blue Medora vs SAP

Blue Medora

SAP

Based on 1682 reviews.

Sample Customers

True Visibility Suite

Cherry Health, Town of Castle Rock (Colorado), News UK, Rent-A-Center

SAP IT Operations Analytics

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

Popular Solutions

SAP S/4HANA

32 reviews

SAP BusinessObjects Business Intelligence

13 reviews

SAP Business Data Cloud

41 reviews

Top Industries

No Data Available

Manufacturing Company

12%

Financial Services Firm

Construction Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »

Review 1 of 5

Customer Service

No Data Available

Siddharth Matalia
Senior Technical Specialist at a manufacturing company
I rate the support of the SAP Landscape Transformation Replication Server a seven out of ten.
Read full review of SAP Landscape Transformation Replication Server »
Vimal Bhardwaj
Deputy Manager, Information Technology at Greenpanel Industries
The quality of technical support services depends on the partner we are collaborating with. They help us in...
Read full review of SAP CRM »
Deepak Madhavan
Delivery Head- IT Shared Services at a manufacturing company
The Mac support and options depend on the plan we have taken. The support is high quality but also very expensive. A...
Read full review of SAP S/4HANA »
Anzize BADAROU
BI MANAGER at Abtech
SAP support is extremely helpful, and SAP Data Services is widely used, so it's easy to find a third-party...
Read full review of SAP Data Services »
Ijlal Naqvi
Lead SAP Cloud Services at a computer software company
The customer service is excellent, with SAP maintaining a 99.7% SLA commitment.
Read full review of SAP HANA Cloud »
Wael Elsagh
Solutions Architect at EJADA
I have received a good response from the support from SAP HANA. However, the speed of the response could be better.
Read full review of SAP HANA »
Niyajuddin Tiwale
Technique at Digitaltrack
Customer support for SAP Business Data Cloud has generally been positive, as we have received timely assistance with...
Read full review of SAP Business Data Cloud »
George Mukira
ICT Consultant at Spring Training & Consulting
I think technical support is okay. They should be more focused on updating the knowledge transfer for people who have...
Read full review of SAP HANA »
Steven Leung
Technical Director at DynaSys
We provide technical support to our clients when they need our assistance.
Read full review of SAP S/4HANA »
Shiral Soysa
Chief Operating Officer at Digital365
SAP doesn't typically listen to individual feedback because of their position as the number one product. My...
Read full review of SAP S/4HANA Cloud »
DENNIS SUNNY
Business Intelligence Lead at a tech services company
SAP is famous for technical support. You get 24-hour support and there are different types of support offered. We...
Read full review of SAP Business Data Cloud »
Anonymous User
Head of BI and Analytics at a comms service provider
Technical support has been relatively helpful in the past.
Read full review of SAP Business Warehouse »
Anonymous User
Head of Finance Enterprise Application at a computer software company
We have created some tickets through our partner for some issues related to the maximum available fields, the number...
Read full review of SAP Business Data Cloud »
Andy Pan
BusinessObject Delivery Dev. at a government
I'm the administrator, and I haven't had any significant issues, so I don't usually need specific technical support....
Read full review of SAP BusinessObjects Business Intelligence »
JennyBruhin
Business Process Consultant at Hirslanden
Since I have a business background and I am not an IT expert, I am mostly not the person speaking directly with the...
Read full review of SAP Signavio Process Manager »
Anonymous User
CTO at a tech services company
We've been happy with the technical support.
Read full review of SAP S/4HANA »
AndreeaSoloi
Process Excellence Manager at a healthcare company
Technical support offers prompt answers from our initial contact (sales representatives) to the consultant we worked...
Read full review of SAP Signavio Process Manager »
Tarun Panchal
IT Manager , SAP HANA Administrator at Tara Paints & Chemicals
The technical support is good.
Read full review of SAP HANA »
André Sutter
Head of Business Process Management at a manufacturing company
Support has a fast response to questions/issues.
Read full review of SAP Signavio Process Manager »
MARTIN BAÑALES
Independent Consultant at Bosch&Cia
The customer service and support team are good. I rate them an eight out of ten.
Read full review of SAP CRM »
Vighneshwar Sankolli
Consultant SAP BODS at GyanSys Inc.
My company has a connection with SAP's support team. In my company, we can reach out to SAP's support team if we face...
Read full review of SAP Data Services »
Anonymous User
Data Management at BCX
We are using a third party for technical support. So far, their support is good.
Read full review of SAP NetWeaver »
Anonymous User
Planning Analyst at a healthcare company
Technical support is good. I contacted SAP about an issue on a Friday afternoon and was able to speak with an SAP rep...
Read full review of SAP Lumira [EOL] »
GB432
Manager of Architecture/Design at a government
Not good. SAP does resolve issues in time.
Read full review of SAP BusinessObjects Business Intelligence »
Shahzad-Islam
ERP Project Manager & Managing Consultant at Liwa Education, Iranfava
Typically, the partner or consultant provides technical support, and not the company itself. I wouldn't be able to...
Read full review of SAP Business One »
Anonymous User
Manager, Data and Analytics at a tech services company
Customer Service: Fair. Technical Support: Not good enough.
Read full review of SAP Data Services »
Axel Angeli
Owner at Logos Informatik GmbH
I hope they are satisfied with SAP technical support, because we do the support. We are the ones who do the support...
Read full review of SAP HANA »
Anonymous User
Senior Engineer at a retailer
There is room for improvement in the following areas: * The response times * The prioritization framework for...
Read full review of SAP HANA »
Aneesh Menon
Senior Manger - SAP Data Services Architect & Delivery Lead at a computer software company
The customer service is okay.
Read full review of SAP Information Steward »
AlejandroTorres
Sales Manager at Grupo AXO
SAP's support is the same for all its products. It would help if you had patience because SAP tends to apply its...
Read full review of SAP Process Orchestration »

Review 1 of 30

Technical Support

No Data Available

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