Compare BOC Group vs Fortra

BOC Group

Based on 10 reviews.

Fortra

Based on 232 reviews.

Latest Research

Buyer's Guide

ADONIS vs. ARIS BPA

November 2026

ARIS BPA vs. ADONIS

Updated: November 2026

Sample Customers

ADONIS

Trusted by small to large enterprises worldwide: ABB, Allianz, Comcast, ERGO, Emerson, Glencore, Lincoln Financial Group, Marel, Raiffeisen bank, Schroders, Southern Water, Stadt Wien, UNIQA, VAUDE, Voestalpine, Volksbank, Vorwerk

Popular Solutions

2 reviews

0 reviews

88 reviews

22 reviews

3 reviews

Top Industries

Financial Services Firm

12%

Comms Service Provider

Outsourcing Company

University

Outsourcing Company

12%

Financial Services Firm

10%

Manufacturing Company

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Teguh Surya
AVP B2B Business Process Excellence at PT. Indosat Tbk
We are using Camunda for process modeling, some collaborations for process development, and for the process...
Read full review of ADONIS »
Anonymous User
Solution Architect at a pharma/biotech company
I use ADOIT as one of the enterprise architecture tools for modeling. We use it for our ArchiMate specific modeling...
Read full review of ADOIT »

Review 1 of 2

Anuj Bhagwat
Dev Ops Engineer at a computer software company
Our use case is sharing the file with multiple users. It's a centralized file share system.
Read full review of GoAnywhere MFT »
Mohamed Abdel-Hassanein
Co-Founder and Business Development at TeCrypt
The most important use case for my clients in Fortra's Digital Guardian is that it consolidates two products into a...
Read full review of Fortra's Digital Guardian »
Syed Mubeen
Cyber Security Researcher at a tech services company
The main use case for Digital Guardian is for endpoint DLP, as it is the product for endpoint-level DLP and is one of...
Read full review of Digital Guardian »
Derrick Aiine
Information Technology Manager at Benchmac Safety Services Ugand
I use Fortra's Automate to automate our workflows and reports mainly. For example, we normally task it to generate...
Read full review of Fortra's Automate »
Anonymous User
Cyber Security Engineer at a tech services company
I use it a lot for independent research. I have a copy with me on my Kali box. There’s a good reason that it’s...
Read full review of Fortra's Cobalt Strike »

Review 1 of 5

Customer Service

Janne Kemppainen
Lead Information Manager at a tech consulting company
I haven't communicated with the technical team yet.
Read full review of ADOIT »
Olec Kovalevsky
Consultant at AVANTAGE QUALITE
Technical support is good. They are very responsive.
Read full review of ADONIS »
Anonymous User
Solution Architect at a pharma/biotech company
I don't personally deal with technical support. That said, technically we do have third-party support for this...
Read full review of ADOIT »
Carlo Lunardi
Head Competence Center Automation at a insurance company
Customer service is great. They're very good. We get all the answers we need. A good key account for our company and...
Read full review of ADONIS »

Review 1 of 4

Niyajuddin Tiwale
Technique at Digitaltrack
My overall experience with customer support has been positive for GoAnywhere MFT. The support team representatives...
Read full review of GoAnywhere MFT »
Alejandro Parro Jr.
Presales Engineer - IT Automation at Bridgeway Communication System, Inc.
The technical support is good.
Read full review of GoAnywhere MFT »
Varun Mehra
collaboration support engineer at a retailer
In our experience with GoAnywhere MFT, customer support has been positive overall. The support team is knowledgeable,...
Read full review of GoAnywhere MFT »
Jithendra Koilada
Software Engineer at SAge IT inc
Initially during my training period, I contacted the technical team. However, I didn't receive responses as quickly...
Read full review of GoAnywhere MFT »
Ibidapo Ibrahim
Head of IT Infrastructure at a non-tech company
The technical support that we used was through Digital Guardian's partner which was horrible.
Read full review of Digital Guardian »
Shrikant Patil
Cyber Security Analyst at a tech vendor
Customer support for GoAnywhere MFT is excellent and very relevant.I would rate the customer support a nine out of ten.
Read full review of GoAnywhere MFT »
Sumit Mundik
Application Development Senior Analyst at Accenture
We were experiencing continuous system downtime with Fortra's Globalscape Managed File Transfer. To identify the...
Read full review of Globalscape EFT »
Lucianofernandez Fernandez Moroaga
Automation Engineer at a tech vendor
I have never had to contact Fortra's Digital Guardian's customer support because the software has never crashed or...
Read full review of Fortra's Digital Guardian »
MaheshNaik
Development Manager at SBI General Insurance
I rate the technical support a nine out of ten.
Read full review of Fortra's Automate »
Anabel Marco
Account Director at a tech services company
I rate Fortra customer service eight out of 10. We are based in Barcelona, where they have their European...
Read full review of Fortra's Automate »
Haider Khan
Senior Manager at Octotech Technology
The customer support for GoAnywhere MFT is good.
Read full review of GoAnywhere MFT »
Akinwale Sekiteri
Managing Partner at Teksphere Global Services Limited
Initially, I had concerns about its technical support due to the time zone difference with the US-based team,...
Read full review of Globalscape EFT »
BrandoDiego
System Engineer/Consultant at Notable Frontier Sdn Bhd
Technical support from Fortra can vary; sometimes I encounter great engineers with high experience who can resolve...
Read full review of Fortra's Digital Guardian »
Elavazhagan Palanisamy
Software Engineer at Capgemini
I would rate the technical support an eight out of ten.
Read full review of GoAnywhere MFT »
Dhananjay Kumar
IT Developer at Espire
I rate the technical support for GoAnywhere MFT at 8.5 out of 10. The lower score is because I don't have access at...
Read full review of GoAnywhere MFT »
Joel Vinas
Senior Analyst at a tech vendor
I was very happy with their tech support. Whenever I called or emailed, they responded quickly. For emergencies, they...
Read full review of GoAnywhere MFT »
Anonymous User
Works at a educational organization
Their customer service is good, with decent support. They get back to us within a day with answers. Their...
Read full review of GoAnywhere MFT »
Anonymous User
Director of Enterprise Architecture and Integration Engineering at a financial services firm
Their support is good. We have a good relationship with customer support, our account manager, and the consulting...
Read full review of GoAnywhere MFT »
Anonymous User
Consultant at a financial services firm
Technical support could be better.
Read full review of Fortra's Tripwire Enterprise »
John Helbert Gonzalez Torres
Automation Architect at Credibanco
We use technical support a lot and we find them to be quite helpful and responsive. We are very satisfied with their...
Read full review of Fortra's Automate »
Anonymous User
FI Technical Lead at a university
If I had to rate the support, I would rate it as an eight on a scale from one to ten. I haven't dealt with them...
Read full review of GoAnywhere MFT »
Shreeshail Mali
Project Manager - DevOps Engineer at ACC
The reason for my rating of eight in technical support is that while they were able to handle issues, there were...
Read full review of Fortra's Automate »
Anonymous User
Senior Application Analyst at a healthcare company
The support could be enhanced a little bit. I know they are pushing numbers, but when they ask you to tell them what...
Read full review of GoAnywhere MFT »
Anonymous User
Business Analyst at a tech services company
I haven't really had much experience with technical support, as I haven't used the product that much or for that...
Read full review of Fortra's Automate »
Anonymous User
Senior Cybersecurity Analyst at a energy/utilities company
The technical support for Tripwire Enterprise is above average, so it's a seven out of ten. Support used to be...
Read full review of Fortra's Tripwire Enterprise »
Anonymous User
Senior Tech Analyst at a financial services firm
I never contacted them. We had an on-site team for that, but I have attended calls with them. They are very prompt....
Read full review of GoAnywhere MFT »
Anumula Hitesh
Senior Business Development Executive at Digitaltrack
Overall, my experience with customer support has been positive; for routine questions and standard issues, the...
Read full review of GoAnywhere MFT »
Junaid Shaik
Technology Lead at Infosys
I would rate them a ten out of ten. The vendor support is one of the best ones I've ever worked with. They are always...
Read full review of GoAnywhere MFT »
Selvin Hernandez
Tech Support II at a insurance company
The quality of the support for GoAnywhere MFT is pretty good when they have knowledge of what's going on. We usually...
Read full review of GoAnywhere MFT »
Anonymous User
Pre-Sales Specialist at a tech services company
Their technical support is better than excellent.
Read full review of Fortra Tripwire IP360 »

Review 1 of 30

Technical Support

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