Compare Boomi vs Dell Technologies

Boomi

Based on 52 reviews.

Dell Technologies

Based on 2001 reviews.

Sample Customers

Boomi AtomSphere API Management

Avalara, Cornell University, Dropbox

Popular Solutions

Boomi iPaaS

6 reviews

Boomi AtomSphere API Management

4 reviews

Boomi Data Hub

2 reviews

Dell PowerEdge R-Series

148 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

Top Industries

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Marketing Services Firm

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ShashankRavikumar
Chief Strategy Officer at a tech services company
I am a service provider and we use Boomi API management for customer-facing applications where real-time insights are...
Read full review of Boomi AtomSphere API Management »
Rav Bangalore
GenAI Strategist at a tech vendor
We are evaluating Boomi AtomSphere Master Data Hub in terms of its features, especially from unified data models,...
Read full review of Boomi Data Hub »
Pradeep Nunna
Integration and Solution Architect/AI Engineer (Boomi and Workday) at a tech services company
We primarily use Boomi iPaaS as an integration product on the cloud. It is widely used in the retail industry, mainly...
Read full review of Boomi iPaaS »
Kavita Gaonkar
Integration Architect at a consultancy
We are working with Cooke Aquaculture, and we use Boomi AtomSphere Flow for integration processes. It is specifically...
Read full review of Boomi AtomSphere Flow »

Review 1 of 4

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Gouranga Maiti
Sr. Project Manager IT at a manufacturing company
My usual use cases for Dell PowerMax require high throughputs, so I need computing power in addition to IOPS, which...
Read full review of Dell PowerMax »
Anonymous User
Supply Chain and Procurement Specialist at a tech services company
We use several versions of Dell PowerEdge R-Series. Most of the servers we currently use are the R350s. R370s are not...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Customer Service

Manoj Satpathy
Assistant consultant at a financial services firm
We have used technical support in the past. They could be improved a bit.
Read full review of Boomi iPaaS »
John Posthuma
Director of DPA at a educational organization
The support team at Boomi provides good support. I would rate them eight out of ten on a scale where ten is the best.
Read full review of Boomi Data Hub »
NarendraThota
Vice President of Technology Services at a computer software company
The solution's technical support is good. When it comes to the solution's support team, the turnaround time depends...
Read full review of Boomi AtomSphere Flow »
Hari Kathireshan
Sr PHP Developer at a engineering company
I rate the technical support an eight out of ten.
Read full review of Boomi iPaaS »
Rav Bangalore
GenAI Strategist at a tech vendor
The support from Boomi has been very good. We have received clear communication and defined processes without any...
Read full review of Boomi Data Hub »
Pratibimb Dwivedi
Director at a tech services company
We contacted tech support in 2016 when we were new to the tool. Otherwise, the documentation and online community are...
Read full review of Boomi AtomSphere Flow »
Srija Vadem
Data Integration Engineer at a tech services company
When we are having an issue with Boomi AtomSphere Master Data Hub we raise a ticket to the support. We then will...
Read full review of Boomi Data Hub »
ShashankRavikumar
Chief Strategy Officer at a tech services company
I would rate the customer service a six out of ten. Support often requests the same things and leaves it to other...
Read full review of Boomi AtomSphere API Management »
Jason Hale
Enterprise Architect at a government
We had got a proof of concept before we actually bought the solution. We had a support person we could contact...
Read full review of Boomi AtomSphere API Management »
Eugene Paden
CTO at a computer software company
The technical support is good, both the direct support from the company and the community support as well.
Read full review of Boomi iPaaS »
Ajit Handa
IT Manager at a consultancy
The support team is very good, and not like other companies. Other companies like them give support, but they take...
Read full review of Boomi Data Hub »
Berniem Elfrink
Solutions Architect at a tech vendor
I have had no issues with the product to contact the technical support team.
Read full review of Boomi iPaaS »
Anonymous User
Head of Integration and NetSuite DUs at a outsourcing company
Technical support is excellent. They are quite prompt. They have free of cost as well as paid support.
Read full review of Boomi iPaaS »
Kavita Gaonkar
Integration Architect at a consultancy
I have not personally dealt with Boomi's customer support, but my team mentions that support is not good. I would...
Read full review of Boomi AtomSphere Flow »
Anonymous User
Specialist - Enterprise Integration at a tech services company
Technical support was good.
Read full review of Boomi iPaaS »
Hichem Staali
Technical Director at a tech services company
Our relationship with Dell Boomi technical support is very good and we go to them when needed. However, we have a lot...
Read full review of Boomi iPaaS »
Anonymous User
Integration Solution & Platform Specialist at a manufacturing company
I believe they still have a long way to go before they can compete with the other products. They're quite helpful in...
Read full review of Boomi iPaaS »
Anonymous User
System Analyst / Programmer at a logistics company
I would give technical support a rating of 8/10.
Read full review of Boomi iPaaS »
Pradeep Nunna
Integration and Solution Architect/AI Engineer (Boomi and Workday) at a tech services company
The community for Boomi iPaaS is quite large, with about 10,000 resources available on the community portal. The tech...
Read full review of Boomi iPaaS »
Anonymous User
Senior architect at a tech vendor
Boomi AtomSphere API Management’s technical support is good.
Read full review of Boomi AtomSphere API Management »
Hichem Staali
Technical Director at a tech services company
The project was big within a complex environment but the results were good.
Read full review of Boomi Data Hub »
Anonymous User
Architect at a recreational facilities/services company
The technical support services are good in terms of diverse community support. However, there could be better...
Read full review of Boomi iPaaS »
Anonymous User
CTO at a healthcare company
I worked with people from their technical support on the initial onboarding. It's reasonable in terms of the amount...
Read full review of Boomi iPaaS »
Venkat Mylavarapu
Dell Boomi Integration Architect at a consultancy
The technical support for this solution is very good.
Read full review of Boomi iPaaS »
Xiaoqing Zou
Integration developer at a retailer
I've had positive experiences with the tech support team. They respond quickly, especially with the initial response...
Read full review of Boomi iPaaS »
Anonymous User
Innovation & Data Management Enterprise Architect at a government
Dell's support for Boomi was rated an eight out of ten. It was pretty good, with ten being the best.
Read full review of Boomi iPaaS »
Anonymous User
Self Employed/Independent at a consultancy
No experience yet with their customer service and technical support.
Read full review of Boomi iPaaS »
Anonymous User
Enterprise Integration Architect - DevSecOps
Boomi's technical support depends on the level you take - currently, we get a good response because we took high-end...
Read full review of Boomi iPaaS »
Anonymous User
Technical Architect at a media company
When we have had issues, we can rely on technical support. They provide good tech support and on the call, they come...
Read full review of Boomi Data Hub »
Anonymous User
CEO at a consultancy
My team and I have interacted with the solution's technical support. Six months ago, I would have rated the technical...
Read full review of Boomi AtomSphere Flow »

Review 1 of 30

Nezar Hamed
Enterprise Data Protection | Backup, Archive & DR Solutions Section Head at a tech services company
Technical support really needs improvement. Getting assistance is a long journey starting with collecting logs. If...
Read full review of Dell NetWorker »
Jerome Edwards
Ops Specialist: System Engineer Backup at a computer software company
My experience with the technical support team of Dell is that they are actually great. Once you get them on the line,...
Read full review of Dell PowerProtect Data Manager »
Martin Mugerwa
Senior Systems Administrator at a healthcare company
The hardware support through Dell and our local partner is rated at eight out of ten. They efficiently resolve issues...
Read full review of DD Boost »
Murad Sultanzadeh
Solutions Manager at a tech services company
There is a Dell EMC partner that we use for support. When we have a problem we create a support case for the Dell EMC...
Read full review of Dell Avamar »
Roshni Miranda
Developer at a tech vendor
I would rate the technical support for Dell PowerScale (Isilon) at least eight to nine. If I had to decide whether it...
Read full review of Dell PowerScale (Isilon) »
Kiran Rasukachula
Senior Manager IT - APAC at a tech vendor
Technical support is very good. We had issues with the hardware replacement that was to be done on PowerEdge. They...
Read full review of Dell PowerEdge R-Series »
Abdul Kariimu Ggubya
Enterprise Engineer Data Center Infrastructure at a outsourcing company
Technical support under Dell PowerStore, apart from the back-end Dell PowerStore node troubleshooting for partition...
Read full review of Dell PowerStore »
Mostafa Gouda
Group Technology Services Senior Manager at a hospitality company
I have had experience with technical support from Dell for Avamar. It's not very good, as it takes a very long time...
Read full review of Dell Avamar »
Osman Sercan SADIKOGLU
Storage and Backup System Architect at a financial services firm
I'm happy with Dell's technical support - we have a private support contact that ensures we get good support.
Read full review of Dell PowerMax »
Naresh K
Senior System Administrator at a comms service provider
Technical support is not sufficient. It needs improvement to be comparable to HP's call center which is knowledgeable...
Read full review of Dell Storage Resource Manager (SRM) »
Abderahim Raissi
Cloud Pre-Sales Engineer at a computer software company
Technical support for this solution is good, and we haven't had any problems with them. They have a good support team...
Read full review of DD Boost »
JEAN Quesada
CIO at a retailer
We have good support from Dell and good support from our partners. That said, sometimes it takes a pretty long time...
Read full review of Dell PowerEdge R-Series »
Sergio Omar Ruiz Paz
Specialist Senior N2 at a computer software company
I rate technical support for Dell as an eight out of ten. Support is crucial when restore functions are not working,...
Read full review of Dell PowerProtect Data Domain »
Carlos Ramos Soto
Infrastructure Administrator at a tech services company
I have not used customer service or support.
Read full review of Dell PowerStore »
Anonymous User
Director de Explotación IT. COE. at a security firm
I would give technical support a rating of 10/10.
Read full review of VNX [EOL] »
Anonymous User
Data network Supervisor at a energy/utilities company
Customer Service: We have not used Dell customer service. Technical Support: We only used Dell support to download...
Read full review of Dell PowerEdge R-Series »
Marcelo Ibañez
Director Enterprise
I have never worked with the customer service support for Dell PowerStore.
Read full review of Dell PowerStore »
Anonymous User
DevOps Engineer at a tech services company
We have had a few issues but the support has been very good.
Read full review of Dell ObjectScale »
Ossama Helmy
Telecommunication Department Head at a energy/utilities company
We haven't needed to contact technical support but we use PBX support for our servers. We're waiting to receive...
Read full review of Dell PowerEdge R-Series »
Dacio Ferreira
System Administrator at a consultancy
Customer service provides very good support, with an SLA of about one business day to respond to our tickets.
Read full review of Dell PowerEdge R-Series »
Tooritsemoshe Ojei
Server System Manager
I rate customer service and support an eight out of ten.
Read full review of Dell PowerEdge VRTX [EOL] »
Anonymous User
Deputy director at a tech services company
I have contacted technical support several times. I am satisfied with them. The technical support is good.
Read full review of Dell ObjectScale »
Anonymous User
VDI SysAdmin/Engineer at a educational organization
I haven't had a need to call tech support. One of my coworkers has, and it seemed to go well. I was not the one who...
Read full review of VxRail »
Anonymous User
Principle Technology Services Engineer at a manufacturing company
The solution’s technical support is pretty decent.
Read full review of Dell PowerStore »
Md Shakil Khan
Senior Engineer at a recreational facilities/services company
I rate customer service as five. The service, particularly about hardware issues and support ticket handling, is an...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Senior Systems Engineer at a healthcare company
Customer Service: Good at time but also questionable at times. EMC has grown to such a big enterprise they are...
Read full review of Dell RecoverPoint »
Anonymous User
IT Architect at a aerospace/defense firm
It's pretty good, but not great.
Read full review of Vblock [EOL] »
Christian Kessler
Teamleiter IT at a manufacturing company
On a scale of one to ten for support, since it is mixed and there is an American system, a seven sounds fair. In...
Read full review of Dell PowerEdge R-Series »
Anonymous User
System Engineer at a government
The technical is very good. It is easy to contact someone. They have a great team that helps us.
Read full review of Dell PowerMax »
Anonymous User
Infrastructure Engineer at a financial services firm
As I said above, when you call, their support is a little light on the "tech. Sometimes you get the correct people....
Read full review of Dell Unity XT »

Review 1 of 30

Technical Support

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