Compare Boomi vs Dell Technologies

Boomi

Based on 50 reviews.

Dell Technologies

Based on 1663 reviews.

Sample Customers

Boomi AtomSphere API Management

Avalara, Cornell University, Dropbox

Popular Solutions

Boomi iPaaS

10 reviews

Boomi AtomSphere API Management

7 reviews

Boomi AtomSphere Master Data Hub

3 reviews

Dell Unity XT

16 reviews

Dell PowerEdge Rack Servers

93 reviews

VxRail

30 reviews

Top Industries

Computer Software Company

17%

Manufacturing Company

10%

Financial Services Firm

Retailer

Educational Organization

18%

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eugene Paden
CTO at a computer software company
We are actually using Boomi in Kubernetes clusters. We deploy it in our own clusters for performance, specifically...
Read full review of Boomi iPaaS »
ShashankRavikumar
Chief Strategy Officer at GWC Data.AI
I am a service provider and we use Boomi API management for customer-facing applications where real-time insights are...
Read full review of Boomi AtomSphere API Management »
John Posthuma
Director of DPA at Partou
The main use case of Boomi AtomSphere Master Data Hub for me is as a real integration tool. I mainly utilize it for...
Read full review of Boomi AtomSphere Master Data Hub »
Ankur_Agarwal
associate director at Nagarro
We use Boomi AtomSphere Flow to integrate different applications, including ERPs, CRMs, databases, and third-party...
Read full review of Boomi AtomSphere Flow »

Review 1 of 4

Anonymous User
Vice President at a tech vendor

Read full review of Dell PowerEdge Rack Servers »
Jacques DUVERNOIS
Technical Team Leader for Servers and Storage at Orange
We use the PowerStore for our development environment. The frame is a repository for all our VMware infrastructure...
Read full review of Dell PowerStore »
Ryan Parker-Hill
System Team Leader at Deakin University
* Research data * Departmental file shares * Data centre storage: NFS We have two data centres in our university. We...
Read full review of Dell PowerScale (Isilon) »
C.
Cloud Engineer at a tech services company
We are running 3,000 VMs spread out over five such units.
Read full review of Dell Unity XT »
Paul Croteau
Senior Solution Architect at Rackspace
We are a very large customer of Dell EMC. We have several different deployments or installations. The biggest use...
Read full review of Dell PowerMax NVMe »

Review 1 of 5

Customer Service

Manoj Satpathy
Assistant consultant at vvolve management consultants
We have used technical support in the past. They could be improved a bit.
Read full review of Boomi iPaaS »
Manoj Satpathy
Assistant consultant at vvolve management consultants
The solution's technical support is good. The solution's technical support is customer-friendly. The solution's...
Read full review of Boomi AtomSphere API Management »
Eugene Paden
CTO at a computer software company
I haven't worked with support directly, however, I have a good relationship with their teams. Whenever we need...
Read full review of Boomi iPaaS »
ShashankRavikumar
Chief Strategy Officer at GWC Data.AI
I would rate the customer service a six out of ten. Support often requests the same things and leaves it to other...
Read full review of Boomi AtomSphere API Management »
Rav Bangalore
GenAI Strategist at Wipro Limited
The support from Boomi has been very good. We have received clear communication and defined processes without any...
Read full review of Boomi AtomSphere Master Data Hub »
Pratibimb Dwivedi
Director at HumanAI
We contacted tech support in 2016 when we were new to the tool. Otherwise, the documentation and online community are...
Read full review of Boomi AtomSphere Flow »
Hari Kathireshan
Sr PHP Developer at GE
I rate the technical support an eight out of ten.
Read full review of Boomi iPaaS »
Eugene Paden
CTO at a computer software company
The technical support is good, both the direct support from the company and the community support as well.
Read full review of Boomi iPaaS »
John Posthuma
Director of DPA at Partou
The support team at Boomi provides good support. I would rate them eight out of ten on a scale where ten is the best.
Read full review of Boomi AtomSphere Master Data Hub »
Ajit Handa
IT Manager at Global Shipping & Logistics LLC (GSL)
The support team is very good, and not like other companies. Other companies like them give support, but they take...
Read full review of Boomi AtomSphere Master Data Hub »
Berniem Elfrink
Solutions Architect at DXC Technology
I have had no issues with the product to contact the technical support team.
Read full review of Boomi iPaaS »
Rav Bangalore
GenAI Strategist at Wipro Limited
The technical support from Boomi is good, seamlessly meeting SLAs and providing excellent responses to challenges and...
Read full review of Boomi iPaaS »
Anonymous User
CEO at a consultancy
My team and I have interacted with the solution's technical support. Six months ago, I would have rated the technical...
Read full review of Boomi AtomSphere Flow »
Basavaraj Ujappanalli
Senior Software Engineer / Development Lead at Appisoft
I rate Boomi support seven out of 10.
Read full review of Boomi AtomSphere API Management »
Anonymous User
Head of Integration and NetSuite DUs at a outsourcing company
Technical support is excellent. They are quite prompt. They have free of cost as well as paid support.
Read full review of Boomi iPaaS »
Xiaoqing Zou
Integration developer at Blackwoods
I've had positive experiences with the tech support team. They respond quickly, especially with the initial response...
Read full review of Boomi iPaaS »
Venkat Mylavarapu
Dell Boomi Integration Architect at Saidni
The technical support for this solution is very good.
Read full review of Boomi iPaaS »
Anonymous User
Integration Solution & Platform Specialist at a manufacturing company
I believe they still have a long way to go before they can compete with the other products. They're quite helpful in...
Read full review of Boomi iPaaS »
Hichem Staali
Technical Director at a tech services company
Our relationship with Dell Boomi technical support is very good and we go to them when needed. However, we have a lot...
Read full review of Boomi iPaaS »
Anonymous User
Architect at a recreational facilities/services company
The technical support services are good in terms of diverse community support. However, there could be better...
Read full review of Boomi iPaaS »
Pradeep Nunna
Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger
The community for Boomi iPaaS is quite large, with about 10,000 resources available on the community portal. The tech...
Read full review of Boomi iPaaS »
Anonymous User
Chief Technology Officer - CTO at a tech services company
We haven't contected technical support yet. Currently, I'm speaking with the team at Deel EMC who have helped me here...
Read full review of Boomi iPaaS »
Anonymous User
Senior architect at a tech vendor
The technical support is fast and knowledgeable. It is a good service, we did not have any challenge.
Read full review of Boomi AtomSphere Flow »
Anonymous User
Technical Architect at a media company
When we have had issues, we can rely on technical support. They provide good tech support and on the call, they come...
Read full review of Boomi AtomSphere Master Data Hub »
Anonymous User
Self Employed/Independent at a consultancy
No experience yet with their customer service and technical support.
Read full review of Boomi iPaaS »
Anonymous User
Supervisor, Application Development & Integration at RSM US LLP
Technical support, through support tickets and the Community Forum, is relatively responsive. Our organization has...
Read full review of Boomi iPaaS »
Anonymous User
Enterprise Integration Architect - DevSecOps
Boomi's technical support depends on the level you take - currently, we get a good response because we took high-end...
Read full review of Boomi iPaaS »
RamAlla
Senior Manager, Integration Operation at ManpowerGroup
The technical support is good, albeit a bit expensive. We used to have professional services but now manage it...
Read full review of Boomi iPaaS »
Anonymous User
Senior architect at a tech vendor
Boomi AtomSphere API Management’s technical support is good.
Read full review of Boomi AtomSphere API Management »
Anonymous User
Digital Challenger at a tech services company
Because I don't use Boomi myself, I have never been in contact with them directly for any technical issues. The...
Read full review of Boomi iPaaS »

Review 1 of 30

JEREMY LASSALLE
Network and systems administrator at AQUITANIS
The contact was good, but the intervention was not scheduled properly. We had some scheduling problems. However, the...
Read full review of Dell PowerProtect DP (IDPA) »
Derrick Brockel
Senior Manager of Operations at a comms service provider
The support is really good.
Read full review of Dell PowerPath »
Rodrigo Pavao
Infrastructure Architect at Hardlink
Their technical support on offer is better than other products on the market.
Read full review of VxRail »
OussamaLAAFOURA
IT Infrastructure Project Manager at COMPUCOM MAROC
On a scale from one to five, I would give technical support a four.
Read full review of PowerEdge C »
Angel Lacerna
Oficial Senior at Banco Guayaquil
The customer service is quick to respond to my requests. The engineers or support staff demonstrate strong knowledge...
Read full review of Dell CloudIQ »
Ahmed Azzouz
DELLEMC-VMWARE Solution Architect at SEE "Systems Engineering of Egypt"
Technical support is more than perfect. We are quite pleased with the level of support on offer.
Read full review of Dell PowerStore »
Muhammad Saqib
System Engineer at Hybrid Tech
Dell's technical support could be improved. HP support is seemingly more reliable and always available for customers.
Read full review of Dell PowerEdge M »
Nezar Hamed
Enterprise Data Protection | Backup, Archive & DR Solutions Section Head at a tech services company
Technical support really needs improvement. Getting assistance is a long journey starting with collecting logs. If...
Read full review of Dell NetWorker »
Coenie Rossouw
Storage specialist at Vodacom Business
Its technical support is excellent. It stands out as a primary factor in our decision to choose Dell. I would rate it...
Read full review of Dell Avamar »
Kumar SAJITH
Information Security Engineer at Dilmah Tea
We have worked with technical support. They are fine. They help us if we need them to.
Read full review of Dell PowerEdge XE Servers »
SunilKumar
Manager at Securetech
We have been in touch with the technical support fairly frequently. It is really not for major issues. They are very...
Read full review of ScaleIO [EOL] »
Anonymous User
Technical Manager at a manufacturing company
The Dell support is helpful and the response is quick. The agents' knowledge is very good.
Read full review of Dell SC Series »
Rajsudheer-Dangeti
Sr Private Cloud Engineer at a pharma/biotech company
Technical support is critical for us. Once you contact support, there may be a follow-on of vendors that will pitch...
Read full review of Vblock [EOL] »
MoinShah
System Administrator at Data Edge Limited
When we encounter critical issues, a less experienced engineer often handles the initial response, leading to delays...
Read full review of Dell ECS »
Anonymous User
Senior Manager of IT at a tech vendor
Dell's support works. Here in Israel, Dell works with a third party that handles the contact with the customer. I...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
System Engineer at a tech services company
Technical support is very good. I do use it from time to time and it's always excellent.
Read full review of Dell SC Series »
Anonymous User
IT Technical Manager at a insurance company
When we have any issues, we receive professional support. We get the optimal level of engineering support we require.
Read full review of Dell Avamar »
Mostofa Kamal
Deputy Manager of IT Security Infrastructure at leads
Dell technical support has been good.
Read full review of Dell PowerEdge Rack Servers »
Mario Gonzalo
Arquitecto infraestructura
Their support is very good. It has always been the best.
Read full review of Dell PowerStore »
Anonymous User
Systems Consultant at a consultancy
Customer Service: 5 out of 5 Technical Support: 5 out of 5
Read full review of Dell PowerProtect DD (Data Domain) »
Luiz Gasparelo
Owner at Lnetwork
Technical support is very good.
Read full review of Dell Unity XT »
Anonymous User
Data Protection Architect at a consultancy
We have not had to use tech support often, beyond the normal occasional drive, standard part replacement. The support...
Read full review of Dell Unity XT »
Anonymous User
VP Technology Services at a newspaper
I haven't had any real issues that they have been unable to address.
Read full review of Dell APEX »
Alex McIntosh
Senior Infrastructure Analyst at a financial services firm
On the whole, their technical support is pretty good. However, the response time and competence could be improved. If...
Read full review of Dell RecoverPoint for Virtual Machines »
Doug Crook
IT Manager at One Answer Insurance
I haven't had to contact Dell's technical support for the server side. The only technical support from Dell we've had...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
CTO at a financial services firm
We have contacted the EMC technical support maybe three times this year and it has been great.
Read full review of Dell RecoverPoint for Virtual Machines »
Reviewer343234
Systems Engineer at Air France KLM
We are very happy with their support because we benefit from ProSupport. It includes the intervention on the data...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Lead Service Engineer at a healthcare company
We have used technical support for disk replacement.
Read full review of VxRail »
Anonymous User
Managing Director at KT hÃºsiÃ°
Technical support is excellent.
Read full review of Dell Data Protection - Endpoint Security Suite [EOL] »
Anonymous User
Network Administrator at a tech services company
I have contacted Dell technical support in the past, although it was in regards to a server and client, rather than...
Read full review of Dell PowerConnect Switches [EOL] »

Review 1 of 30

Technical Support

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