Compare Boomi vs Dell Technologies

Boomi

Based on 52 reviews.

Dell Technologies

Based on 1991 reviews.

Sample Customers

Boomi AtomSphere API Management

Avalara, Cornell University, Dropbox

Popular Solutions

Boomi iPaaS

6 reviews

Boomi AtomSphere API Management

4 reviews

Boomi Data Hub

2 reviews

Dell PowerEdge R-Series

170 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

Top Industries

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Outsourcing Company

Computer Software Company

12%

Manufacturing Company

11%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ShashankRavikumar
Chief Strategy Officer at a tech services company
I am a service provider and we use Boomi API management for customer-facing applications where real-time insights are...
Read full review of Boomi AtomSphere API Management »
Rav Bangalore
GenAI Strategist at a tech vendor
We are evaluating Boomi AtomSphere Master Data Hub in terms of its features, especially from unified data models,...
Read full review of Boomi Data Hub »
Pradeep Nunna
Integration and Solution Architect/AI Engineer (Boomi and Workday) at a tech services company
We primarily use Boomi iPaaS as an integration product on the cloud. It is widely used in the retail industry, mainly...
Read full review of Boomi iPaaS »
Kavita Gaonkar
Integration Architect at a consultancy
We are working with Cooke Aquaculture, and we use Boomi AtomSphere Flow for integration processes. It is specifically...
Read full review of Boomi AtomSphere Flow »

Review 1 of 4

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at a tech services company
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at a computer software company
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Customer Service

Rav Bangalore
GenAI Strategist at a tech vendor
The technical support from Boomi is good, seamlessly meeting SLAs and providing excellent responses to challenges and...
Read full review of Boomi iPaaS »
John Posthuma
Director of DPA at a educational organization
The support team at Boomi provides good support. I would rate them eight out of ten on a scale where ten is the best.
Read full review of Boomi Data Hub »
Ajit Handa
IT Manager at a consultancy
The support team is very good, and not like other companies. Other companies like them give support, but they take...
Read full review of Boomi Data Hub »
NarendraThota
Vice President of Technology Services at a computer software company
The solution's technical support is good. When it comes to the solution's support team, the turnaround time depends...
Read full review of Boomi AtomSphere Flow »
Hari Kathireshan
Sr PHP Developer at a engineering company
I rate the technical support an eight out of ten.
Read full review of Boomi iPaaS »
Eugene Paden
CTO at a computer software company
The technical support is good, both the direct support from the company and the community support as well.
Read full review of Boomi iPaaS »
Berniem Elfrink
Solutions Architect at a tech vendor
I have had no issues with the product to contact the technical support team.
Read full review of Boomi iPaaS »
Jason Hale
Enterprise Architect at a government
We had got a proof of concept before we actually bought the solution. We had a support person we could contact...
Read full review of Boomi AtomSphere API Management »
Manoj Satpathy
Assistant consultant at a financial services firm
We have used technical support in the past. They could be improved a bit.
Read full review of Boomi iPaaS »
Srija Vadem
Data Integration Engineer at a tech services company
When we are having an issue with Boomi AtomSphere Master Data Hub we raise a ticket to the support. We then will...
Read full review of Boomi Data Hub »
Manoj Satpathy
Assistant consultant at a financial services firm
The solution's technical support is good. The solution's technical support is customer-friendly. The solution's...
Read full review of Boomi AtomSphere API Management »
Eugene Paden
CTO at a computer software company
I haven't worked with support directly, however, I have a good relationship with their teams. Whenever we need...
Read full review of Boomi iPaaS »
Berniem Elfrink
Solutions Architect at a tech vendor
We have a tight relationship with Boomi. We get support from Boomi then pass it on to our clients. The support they...
Read full review of Boomi iPaaS »
Subhajit Bhattacharjee
Lead Consultant at a computer software company
The customer support is quite good. We have a hotline for immediate support and an email ID to communicate with...
Read full review of Boomi iPaaS »
Hichem Staali
Technical Director at a tech services company
The project was big within a complex environment but the results were good.
Read full review of Boomi Data Hub »
Xiaoqing Zou
Integration developer at a retailer
I've had positive experiences with the tech support team. They respond quickly, especially with the initial response...
Read full review of Boomi iPaaS »
Anonymous User
Head of Integration and NetSuite DUs at a outsourcing company
Technical support is excellent. They are quite prompt. They have free of cost as well as paid support.
Read full review of Boomi iPaaS »
Anonymous User
Architect at a recreational facilities/services company
The technical support services are good in terms of diverse community support. However, there could be better...
Read full review of Boomi iPaaS »
RamAlla
Senior Manager, Integration Operation at a recruiting/HR firm
The technical support is good, albeit a bit expensive. We used to have professional services but now manage it...
Read full review of Boomi iPaaS »
Anonymous User
Integration Solution & Platform Specialist at a manufacturing company
I believe they still have a long way to go before they can compete with the other products. They're quite helpful in...
Read full review of Boomi iPaaS »
Anonymous User
Senior architect at a tech vendor
Boomi AtomSphere API Management’s technical support is good.
Read full review of Boomi AtomSphere API Management »
Anonymous User
Digital Challenger at a tech services company
Because I don't use Boomi myself, I have never been in contact with them directly for any technical issues. The...
Read full review of Boomi iPaaS »
Venkat Mylavarapu
Dell Boomi Integration Architect at a consultancy
The technical support for this solution is very good.
Read full review of Boomi iPaaS »
Anonymous User
Supervisor, Application Development & Integration at a tech consulting company
Technical support, through support tickets and the Community Forum, is relatively responsive. Our organization has...
Read full review of Boomi iPaaS »
Anonymous User
Senior architect at a tech vendor
The technical support is fast and knowledgeable. It is a good service, we did not have any challenge.
Read full review of Boomi AtomSphere Flow »
Anonymous User
Dell Boomi Atomsphere, Jitterbit, Lotus Notes Lead / Analyst/ Technical Manager at a tech services company
I would give technical support a rating of 10/10.
Read full review of Boomi iPaaS »
Kavita Gaonkar
Integration Architect at a consultancy
I have not personally dealt with Boomi's customer support, but my team mentions that support is not good. I would...
Read full review of Boomi AtomSphere Flow »
Basavaraj Ujappanalli
Senior Software Engineer / Development Lead at a tech services company
I rate Boomi support seven out of 10.
Read full review of Boomi AtomSphere API Management »
Anonymous User
Enterprise Integration Architect - DevSecOps
Boomi's technical support depends on the level you take - currently, we get a good response because we took high-end...
Read full review of Boomi iPaaS »
Anonymous User
Chief Technology Officer - CTO at a tech services company
We haven't contected technical support yet. Currently, I'm speaking with the team at Deel EMC who have helped me here...
Read full review of Boomi iPaaS »

Review 1 of 30

LarsEvans
Chief Technology Officer / Chief Information Security Officer at a tech services company
The solution's technical support is excellent. How effective the technical support of the product is can be...
Read full review of Dell PowerConnect Switches [EOL] »
Jan Gilevich
System Administrator at a university
We haven't used Dell's tech support.
Read full review of Dell PowerEdge R-Series »
Sufyan Khan
Head of Sales and Operations at a tech services company
In terms of support, Dell EMC support was outstanding. Right now, we've observed some changes in support. It's not as...
Read full review of Dell PowerProtect Data Domain »
CleytonCandido
Senior Technical Pre-Sales at a computer software company
Dell's post-sales support is very strong and good. I trust in Dell's post-sales support. I would rate them a ten out...
Read full review of Dell PowerStore »
Anas Kunnathiyil
Senior Information Technology Specialist at a retailer
The support is fine.
Read full review of Dell PowerEdge C- Series »
CyrilleDarmon
CTO at a computer retailer
I rate Dell customer service 10 out of 10. We had a problem implementing the RAID system on a rack. The Dell RAID...
Read full review of Dell PowerEdge R-Series »
Dusko Petrovic
Chairman & CEO at a computer software company
Dell's technical support is ok.
Read full review of Dell PowerStore »
Sven Rudolph
Principal Consultant at a tech services company
Dell's technical support and customer service team are brilliant. They provided good service the few times we needed...
Read full review of Dell PowerStore »
Farhan SadikAkil
Solutions Architect at a tech consulting company
The tool's tech support is very helpful. For level one support, we have Dell-certified engineers in our own...
Read full review of Dell Data Protection Advisor »
Anonymous User
Architect
Dell support is responsive. They dispatch an engineer on-site to help us within their SLA plan. They are very good so...
Read full review of Dell PowerEdge R-Series »
Dhandayudapani C
TSG Manager at a tech services company
It is very user-friendly to read and determine the exact problem, unlike HP where different tools and L3 team support...
Read full review of Dell Unity XT »
Anonymous User
AVP at a financial services firm
The solution’s technical support is good.
Read full review of Dell PowerMax »
Muhammad AlihyderBhuiyan
Head of IT Operations at a financial services firm
We receive good technical support services from Dell whenever we create a ticket.
Read full review of Dell ObjectScale »
Lubabalo Ntoni
Data Centre Systems Engineer at a logistics company
Technical support is good.
Read full review of VxRail »
Tahir Mohammad
Country Service Delivery Manager at a tech services company
We have had customers reporting issues with slow responses from the support team.
Read full review of Dell Unity XT »
Eric Meiser
Senior Consultant at a tech services company
In the beginning, we had to put in a lot of requests with their technical support. Now, we have fewer tickets. The...
Read full review of VxRail »
Anonymous User
Works at a tech services company
Customer Service: It is one of the best support I have worked with. Technical Support: It is one of the best support...
Read full review of VMAX [EOL] »
Vladimir Kupershmidt
Sr. System Administrator at a tech services company
The technical support from the Dell EqualLogic PS series is excellent.
Read full review of Dell EqualLogic PS series »
Anonymous User
Senior Systems Engineer at a financial services firm
Technical support is very good and always available.
Read full review of Dell XtremIO »
Shias Abdul
Co-Founder & Director at a tech services company
We had demos and presentations from the Moogsoft team directly. It was pretty good. We haven't rolled out the product...
Read full review of Moogsoft »
Anonymous User
CTO at a financial services firm
We have contacted the EMC technical support maybe three times this year and it has been great.
Read full review of Dell RecoverPoint for Virtual Machines »
Anonymous User
IT Manager
Excellent, Copilot (support for Compellent) is excellent.
Read full review of Dell SC Series »
Anonymous User
Co Founder at a tech services company
Dell's EMC technical support is very good.
Read full review of VxRail »
Jitesh Rathod
Sr. Team Lead - IT at a computer software company
Technical support is good.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Backup Administrator at a consultancy
Organizations considering Dell PowerProtect Data Manager should be aware that customer support responsiveness could...
Read full review of Dell PowerProtect Data Manager »
Anonymous User
It adviser at a security firm
Dell's technical support is professional, however, they are not very available at the very moment I need them....
Read full review of Dell SC Series »
Anonymous User
IT Infrastructure Engineer at a manufacturing company
We initially worked with support during the initial implementation. Beyond that, we've barely used their services.
Read full review of Dell PowerStore »
Husam Kabaha
CTO at a retailer
We are satisfied with technical support.
Read full review of Dell PowerEdge FX [EOL] »
Anonymous User
Administrador Almacenamiento-Respaldos at a retailer
Dell EMC has good technical support. We haven't had to use it for this product, but we have use it for other products...
Read full review of Dell Unity XT »
JaromPetrich
Storage Engineer at a university
I evaluate Dell support as incredibly good, as I've dealt with a lot of support companies and found their service...
Read full review of Dell PowerStore »

Review 1 of 30

Technical Support

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