Compare BT vs Dell Technologies

Based on 1 review.

Dell Technologies

Based on 2349 reviews.

Sample Customers

Popular Solutions

BT Network Services

0 reviews

Dell PowerEdge R-Series

170 reviews

Dell PowerStore

159 reviews

Dell Unity XT

9 reviews

Top Industries

Construction Company

16%

Manufacturing Company

12%

Outsourcing Company

Financial Services Firm

Manufacturing Company

10%

Financial Services Firm

10%

Outsourcing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Senior Manager of Engineering

Read full review of BT Network Services »

Review 1 of 1

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Sanjay Singh Bisht
Server Administrator at a outsourcing company
I have been using Dell PowerEdge C- Series for quite a long time; I would say around seven to eight years. When it...
Read full review of Dell PowerEdge C- Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Customer Service

No Data Available

Jai Prakash Sharma
Executive Vice President Technology at InfoEdge India Ltd
Their support is pretty decent.
Read full review of Dell PowerEdge MX- Series »
Keith Bradley
VP Of Security at NatureFresh™ Farms
The technical support has been really good. It's pretty intuitive to put a ticket in, both through their email and...
Read full review of Dell PowerScale »
JEAN Quesada
CIO at Grupo Monge
We have good support from Dell and good support from our partners. That said, sometimes it takes a pretty long time...
Read full review of Dell PowerEdge R-Series »
Mohamed Elfakharany
Data Protection Engineer at a tech services company
I contacted technical support when a product failure occurred in NVRAM or DEMS while powering on the system. This...
Read full review of Dell PowerProtect Data Domain »
Nasim Hamaydeh
Red Hat Certified Trainer /Examinar at a educational organization
Our first contact is our partner Dell, who provides us with customer support directly.
Read full review of Dell PowerEdge MX- Series »
A. AhadAlam
Head Of Systems Group at NCCPL
If local support is built in, I would give it a ten out of ten. If they do not build locally, then I would give it...
Read full review of Dell PowerProtect Data Domain »
John-Mason
Director Information Security at MetLife Stadium Company, LLC
I evaluate Dell Enterprise Laptops customer service and technical support, and tech support is a whole other issue....
Read full review of Dell Business Laptops »
MostafaSoudy
Backup Team Head at Commercial International Bank
I would rate Dell NetWorker's support as a five out of ten. The experience varies; the support in the US and Egypt is...
Read full review of Dell NetWorker »
NimitPuvar
A VP Enterprise Sales at Ashtech Infotech (India) Pvt.Ltd.
My impression of customer service is that it sometimes could be better. Normally, Dell is very good at providing...
Read full review of Dell PowerProtect Data Domain »
RahulSharma8
Storage Platform Engineer at Expedia Group
I would rate the technical support at a seven. It was great earlier, but now, when we encounter issues, level one...
Read full review of Dell PowerScale »
HansThilen
System Technician at Lidingö stad
I rate support nine or 10.
Read full review of Dell PowerEdge R-Series »
Mahmoud-Yassin
Head of IT Infrastructure and Security Operations at United Arab Bank
Excellent. The technical support at EMC is one of the best I have known.
Read full review of DD Boost »
Leonardo-Aguirre
Pre Sales Engineer at Sonda S.A.
I would rate Dell's customer service as good; however, the call centers and escalation teams are problematic and...
Read full review of Dell PowerStore »
Anonymous User
Division of Administration at a government
The technical support is good. I had a few minor difficulties understanding some of the advice being offered because...
Read full review of Dell PowerScale »
OlegIremashvili
Senior System Engineer at UGT
We haven't had any issues in which we needed to contact their technical support.
Read full review of CloudArray [EOL] »
Reinhard Weber
Senior System Engineer at Unilab Systemhaus GmbH
Dell's technical support is good overall, but it depends on the person you get for assistance.
Read full review of Dell VPLEX »
Anonymous User
Platform Administrator
Low.
Read full review of Dell Unity XT »
Anonymous User
Supply Chain and Procurement Specialist at a tech services company
From time to time, we need to get special licenses or extended warranties or other items, especially for end...
Read full review of Dell PowerEdge R-Series »
Tiby Thomas
Solution Architect at CDA
Dell's technical support is always available for us. Technical support helps in resolving issues in a timely manner,...
Read full review of Dell PowerStore »
Randeep Guha
Architect at a energy/utilities company
Technical support is available; from the Dell point of view, we have taken the Pro Support part, which provides 24/7...
Read full review of Dell PowerStore »
Anonymous User
Sr. Solutions Architect at a financial services firm
Customer Service: Top notch. Technical Support: Excellent.
Read full review of Dell SRDF (Symmetrix Remote Data Facility ) [EOL] »
Michael Silvestri
Assistant Administrator at a tech services company
We had a year's worth of support from them when we first bought it. They were very responsive, whether via email or...
Read full review of Dell Unity XT »
Mohammad Salman
Manager of Customer Services at a educational organization
The technical support was good, especially for upgrading, which we did four times. It was straightforward and easy.
Read full review of Dell XtremIO »
Ivanildo Miranda
Systems Engineer at A3 Infotech
We haven't used technical support for assistance. It has been running smoothly for several years now.
Read full review of Dell PowerVault »
Cela
Solutions Architect at a financial services firm
Seven out of 10.
Read full review of Dell XtremIO »
Cliff Taylor
CFO at PETRA CONSTRUCTION CORPORATION
Technical support has been good. We are satisfied with the level of service on offer.
Read full review of Dell PowerEdge C- Series »
Anonymous User
Analista de Infraestrutura de TI at a tech vendor
Customer support in general takes some time to respond and to resolve tickets, but it is effective and really helps...
Read full review of Dell Data Protection Suite »
Chris-Stanley
IT Manager at Celtic Manor Resort
I would rate technical support as a 10 out of 10.
Read full review of VxRail »
Anonymous User
MAM Support Engineer at a media company
We were satisfied with the customer service.
Read full review of VxRail »
Anonymous User
Senior IT Analyst at a pharma/biotech company
We called them and put in a service ticket on the power supply issue. We tried a few things and then they sent us...
Read full review of Dell Unity XT »

Review 1 of 30

Technical Support

No Data Available

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