Compare BT vs Dell Technologies

Based on 1 review.

Dell Technologies

Based on 2037 reviews.

Sample Customers

Popular Solutions

BT Network Services

0 reviews

Dell PowerEdge R-Series

147 reviews

Dell Unity XT

13 reviews

Dell PowerStore

129 reviews

Top Industries

Manufacturing Company

15%

Government

Financial Services Firm

Outsourcing Company

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Senior Manager of Engineering

Read full review of BT Network Services »

Review 1 of 1

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Lead Architect at a comms service provider
I started as a Storage and Backup Administrator and have been working with Data Protector and Dell PowerProtect Data...
Read full review of Dell PowerProtect Data Manager »

Review 1 of 5

Customer Service

No Data Available

Jan Gilevich
System Administrator at Sapir College
We haven't used Dell's tech support.
Read full review of Dell PowerEdge R-Series »
Sushil MIshra
AG at SIS.
There have been some issues, but Dell and VMware resolved them.
Read full review of VxRail »
ErmiasGirma
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
The technical support is very helpful. Despite some challenges in the past, the support team is knowledgeable, and...
Read full review of Dell NetWorker »
RafaelGamaluis
Architect Engineer, IT INFRASTRUCTURES Project Manager at Vilavi
I rate customer service nine out of ten. The support is technically very good. Sometimes, they take a long time to...
Read full review of DD Boost »
Shashika Rathnayaka
Technical Manager at OAK integrated System Pvt Ltd
The support from Dell Unity XT is good.
Read full review of Dell Unity XT »
PurwandiPurwandi
Senior Cloud Engineer at PT. Sigma Cipta Caraka (Telkomsigma)
We have had their tech support until now. There is no problem with their tech support. They provide good support.
Read full review of Dell Avamar »
Lysias Albert Singbo
Senior Systems Engineer at AfDB
Dell NetWorkers’ technical support services need improvement.
Read full review of Dell NetWorker »
SamuelThomas
Consultant at Key Information Technology L.L.C.
Technical support is generally satisfactory; however, challenges exist in certain Linux-based cases.
Read full review of Dell PowerProtect DP (IDPA) »
Chea Thoya
Business Unit Head - Enterprise Compute and Business Resiliency at Konvergenz
The support from the vendor was quick.
Read full review of Dell NetWorker »
Anonymous User
Storage Admin at a healthcare company
Other than upgrades, I have not had to use tech support. When I have had to do upgrades, they have been responsive,...
Read full review of Dell Unity XT »
Mohamed Diazleal
IT Service Engineer at ROSEN
I've contacted them many times. The overall support is very good with first-class service.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Infrastructure Architect at a government
Tech support is very good. We haven't had many of serious issues, and the issues we have had have been dealt with...
Read full review of Dell Unity XT »
Anonymous User
Manager, IT Infrastructure & Operations at a consumer goods company
We have utilized Dell support to help us, but of course, it takes time for them to start analyzing and determining...
Read full review of Dell PowerEdge R-Series »
Anonymous User
BDM at a tech services company
We have used the technical support and professional services of Dell. They have been good to work with.
Read full review of Dell PowerStore »
Duco Rob
Founder and CEO at Desktoptowork
Technical support for Compellent was a lot better because for Dell EMC the PowerStore is a new solution and they...
Read full review of Dell PowerStore »
Anonymous User
Network Engineer at a educational organization
Customer Service: EMC customer service has always been spot on. Any issues we have are dealt with right away....
Read full review of VNX [EOL] »
Anonymous User
Infrastructure Systems Team Lead at a manufacturing company
Technical support can be quite problematic and difficult to resolve issues.
Read full review of Dell XtremIO »
Anonymous User
Presales Engineer at a computer software company
I am very impressed by the simplicity of the solution. They have very good support system called CoPilot. Whenever I...
Read full review of Dell SC Series »
Ajith Varghese
Deputy Manager at Mannai
The technical support is good but could be better.
Read full review of VxRail »
Anonymous User
Professional Services Architect at Matrix
I have not used their technical support.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Deputy Manager Systems at a comms service provider
I would give technical support a rating of 10/10.
Read full review of Dell Unity XT »
Robert Lopez-Portillo
Director of Enterprise Infrastructure at a financial services firm
We have really good support for our data center and compute.
Read full review of Dell PowerMax »
Shehan Attapattu
head of presales at a tech services company
Their technical support was actually good. In the POC environment, we needed some help, and they supported us with that.
Read full review of DD Boost »
Matthias Reuter
Team Lead Hosted Services at CompuGROUP Software GmbH
The support alone and the way we are treated with Dell PowerEdge R-Series is worlds apart. When I have a problem, I...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Director at a computer software company
The bulk of my experience with Dell tech support is on the consumer side of things.
Read full review of Dell PowerEdge R-Series »
Mohamed Zein
Datacenter TeamLeader at Crystal Neworks Egypt
I have found the technical support very good.
Read full review of Dell PowerFlex »
Muhammad Sharfuddin
Solution Architect & Technical Team Lead at NDS
The technical support is very good.
Read full review of Dell ProtectPoint [EOL] »
Anonymous User
System Engineer at ITVision
They are good. The visibility of Dell is very strong in Egypt, especially in the north where most of the engineers...
Read full review of Dell PowerEdge R-Series »
Robert Heij
jSenior system engineer at H&R Buisness IT Solutions
The solution's technical support is satisfactory. I rate the technical support a nine out of ten.
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
System Administrator at a media company
Technical support is excellent. I'd rate it nine out of ten. We've been very satisfied with the level of service...
Read full review of Dell XC Appliance »

Review 1 of 30

Technical Support

No Data Available

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