Compare BT vs Dell Technologies

Based on 1 review.

Dell Technologies

Based on 2000 reviews.

Sample Customers

Popular Solutions

BT Network Services

0 reviews

Dell PowerEdge R-Series

151 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

Top Industries

Manufacturing Company

14%

Government

Financial Services Firm

Comms Service Provider

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Senior Manager of Engineering

Read full review of BT Network Services »

Review 1 of 1

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Gouranga Maiti
Sr. Project Manager IT at a manufacturing company
My usual use cases for Dell PowerMax require high throughputs, so I need computing power in addition to IOPS, which...
Read full review of Dell PowerMax »
Anonymous User
Supply Chain and Procurement Specialist at a tech services company
We use several versions of Dell PowerEdge R-Series. Most of the servers we currently use are the R350s. R370s are not...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Customer Service

No Data Available

Pawel Augustyn
System Advisor at a tech services company
Regarding technical support from Dell, I would say support is acceptable. I do not use it very often, but when I do,...
Read full review of Dell PowerEdge XR-Series »
Daniel Dumitru
Inginer de system IT Senior at a energy/utilities company
Customer service and support have been supportive and satisfactory. Dell's support, especially during firmware...
Read full review of DD Boost »
Triet Pham
Information Technology Technician at a tech services company
The solution's technical support team is slow in Vietnam. I rate the technical support a six out of ten.
Read full review of Dell PowerScale (Isilon) »
Shashika Rathnayaka
Technical Manager at a tech services company
The support from Dell Unity XT is good.
Read full review of Dell Unity XT »
Al Vasek
Executive Business Development Manager, Cloud and Managed Services at a tech services company
Everything is good with customer service. I have no major issues. A lot of their support is offshore. It's not bad;...
Read full review of Dell PowerEdge C- Series »
Pavaredh Poungkeaw
Product Manager at a university
We create tickets for support. We are using the Dell portal and if we have any problem with VMware or hardware, we...
Read full review of VxRail »
AhmedAlwahashi
GTM Intelligent Infrastructure Data Center Manager at Dimension Data Middle East at a tech services company
DD Boost's technical support could be better.
Read full review of DD Boost »
Muhammad Saqib
System Engineer at a tech services company
Dell's technical support could be improved. HP support is seemingly more reliable and always available for customers.
Read full review of Dell PowerEdge MX- Series »
Anonymous User
Data Center Manager at a manufacturing company
Dell's tech support has been good overall. While we rarely need assistance, finding the right entry point into their...
Read full review of Dell PowerEdge R-Series »
MuathAlhwetat
SAN and UNIX Administrator at a comms service provider
Technical support for this solution was great. They are very quick to respond.
Read full review of Dell Avamar »
Anonymous User
Technical manager at a tech services company
I have contacted the support from Dell EMC vSAN Ready Nodes because we have new devices or new hardware that can come...
Read full review of Dell vSAN Ready Nodes »
Anonymous User
Service Manager at a educational organization
The support is efficient. We have access to the spare parts catalog, We can diagnose a file and send it to them, and...
Read full review of Dell PowerEdge R-Series »
Tomas Fencl
Admin at a energy/utilities company
I have very good experience with their technical support. I have contacts for Dell servers and also for storage and...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior System Administrator Infrastructure at a construction company
Technical support gets a rating of 5/5.
Read full review of VNX [EOL] »
Anonymous User
IT C
We have used it in the past. When we had problems, we had to contact or put a ticket with them, they would get back...
Read full review of Dell PowerEdge R-Series »
Hussein Harb
Director at a computer software company
I would rate technical support an eight out of ten. We have never had a problem with technical support. There are a...
Read full review of Dell PowerEdge R-Series »
KobusRas
Infrastructure Solutions Architect at a computer software company
I have not interacted with support myself, but our technical engineers have. I have heard from them that the...
Read full review of Dell PowerFlex »
Letarik Terefe
Information Technology Division Director at a insurance company
We didn't need to contact the support since we didn't face any issues after deployment.
Read full review of Dell XtremIO »
Anonymous User
Director, Head of Colleague Support Services, Vice President at a financial services firm
The customer support for Dell Enterprise Laptops is excellent; the account team is good and very involved.
Read full review of Dell Business Laptops »
Mikael Hellström
IT Manager at a healthcare company
Customer service is absolutely satisfying, rating at least nine out of ten, as they have managed previous issues well.
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Product Manager at a tech vendor
Technical support is typically very good. The only issue is, where our products are located. it's hard to get...
Read full review of Dell Unity XT »
Atul Pandya
Project Engineer at a tech services company
We have two techs here, however, in a year, if you calculate 365 days in a year, we've hardly had one or two times...
Read full review of Dell Avamar »
Cezary Majewski
Network Infrastructure Administrator at a transportation company
We've reached out to technical support, and we've had a good experience. Dell offers very good support.
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
CTO at a tech services company
I've dealt with technical support. I'd give them a ten out of ten.
Read full review of VxRail »
NARASIMHA PNV
Assistant General Manager at a comms service provider
The technical support of Dell is very good, very helpful, with a quick response and fast part replacement if any...
Read full review of Dell PowerEdge R-Series »
Maurizio Davini
CTO at a university
Dell EMC's customer and technical support are the best in the market, for sure. We have almost all the Dell EMC...
Read full review of Dell PowerStore »
Anonymous User
President at a tech services company
The solution provides good technical support.
Read full review of Dell PowerStore »
Mohamed-Rumaiz
Senior Manager - Software Development at a construction company
The technical support services are good.
Read full review of Dell PowerEdge C- Series »
Adalberto Filho
Storback at a tech services company
Dell EMC support is good.
Read full review of Dell NetWorker »
Anonymous User
IT Operations Manager
The support was excellent. When there are alerts, they would get them and they would be on it right away, and they...
Read full review of Dell EqualLogic PS series »

Review 1 of 30

Technical Support

No Data Available

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