Compare CACI vs SAP

CACI

SAP

Based on 1647 reviews.

Sample Customers

Mood

Shell

SAP PowerDesigner

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

SAP Signavio Process Manager

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten

Popular Solutions

SAP S/4HANA

61 reviews

SAP BusinessObjects Business Intelligence Platform

14 reviews

SAP ERP

8 reviews

Top Industries

No Data Available

Manufacturing Company

13%

Computer Software Company

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Analytics Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
ShahzadRafique
Head of Product strategy (Mobility & Islamic Banking) at AutoSoft Dynamics Pvt Ltd
It was basically for branchless banking and mobile wallet. There are multiple use cases built on top of that...
Read full review of SAP Mobile Platform »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Customer Service

No Data Available

Majid-Mustafa
Senior SAP Technical Consultant at Tallimax Consultancy
I am a technical consultant. I communicate with our customers and note their requirements for implementing the product.
Read full review of SAP Integration Suite »
Kumar Saurav
Director - SAP BTP at Incture
We have had a good experience with customer service and support. Previously, I played the role of technical support...
Read full review of SAP Master Data Governance »
Natra Vijaya
Sr. Solution Manager Consultant at Sfource AG
The support is good from SAP HANA.
Read full review of SAP HANA »
TigerPillay
Principal Consultant at Avadeen Consulting
It is really good, but we never had a reason to contact their support team.
Read full review of SAP Signavio Process Intelligence »
Issac Paul
Automation Engineer at a manufacturing company
I rate SAP support eight out of 10. I had to raise a ticket once because I was unable to complete a course on time....
Read full review of SAP SuccessFactors »
Rajnikant Verma
SAP S4 Hana Solution Architect / Presales at Tech Mahindra Limited
SAP now comes with BTP (Business Technology Platform) to provide technical support and development services, which is...
Read full review of SAP HANA Enterprise Cloud »
Diwakar Loshali
Global Head HR Tech & Operations at a manufacturing company
The technology is changing quickly and the solution requires support but it's not forthcoming. They say, "This is the...
Read full review of SAP SuccessFactors »
Milan Orendac
Senior Business Executive at Sophia
I find it difficult to handle and discuss issues with the technical support team.
Read full review of SAP SuccessFactors Learning »
SekarSadasivam
Senior Engineering Manager at a logistics company
I have not interacted with the technical support. Other teams may have, but my involvement is more with the integration.
Read full review of SAP HANA »
Ahmed Abdelhady
Executive Manager & CO. Founder at Phoenix Consulting
I would rate customer service and technical support from SAP as a seven, on a scale from one to 10, where one is the...
Read full review of SAP HANA Enterprise Cloud »
Anonymous User
Sr. Manager, Tmt Business Consulting (Focused On B2 B Tech Product Cos.) at a security firm
There is a dedicated team in our organization for resolving any issues. A joint team was created with SAP experts and...
Read full review of SAP CRM »
Gurgaon Gupta
Software Engineer at a tech services company
When you use the technical support you have to route through your implementation partner. Our implementation partner...
Read full review of SAP Business One »
Anonymous User
Technical Lead at a manufacturing company
Technical support is good.
Read full review of SAP S/4HANA »
Anonymous User
Software Training Manager
Technical support has been outstanding. SAP is responsive and helpful.
Read full review of SAP Jam »
Anonymous User
SAP BASIS/Technology Lead at a aerospace/defense firm
I haven't used technical support yet. We are a premium customer of SAP. We have a good relationship but Lumira is...
Read full review of SAP Lumira »
LangfordMunthali
Owner at Simply HR
The support wasn't that good. The implementation team didn't want to respond to issues. It took about three days to...
Read full review of SAP HCM »
Renaud Motuelle
SAP Technical Director at Key Performance Consulting
The technical support is okay, although it can be improved because sometimes it takes too long to get the correct...
Read full review of SAP BW4HANA »
Anonymous User
Principal Consultant - SAP HANA,BW,BusinessObjects BI at a tech services company
It's very good.
Read full review of SAP Lumira »
Anonymous User
Project Leader at a tech services company
I would give technical support the highest possible rating.
Read full review of SAP Portfolio and Project Management »
Anonymous User
Partner at a recruiting/HR firm
So far, technical support has been good. Based on the priority of the ticket, we get issues resolved rather quickly....
Read full review of SAP SuccessFactors »
Ravikanth Kotagiri
Vice President at Ayurvet Limited
I would give technical support a six out of ten. There is room for improvement, particularly in areas such as quality...
Read full review of SAP Business One »
Anonymous User
Town Clerk's Office: General IT, Crystal Reports, Laserfiche Admin, Granicus Admin at a local government
I've never needed to use it as I am able to find the answers on Google.
Read full review of SAP Crystal Reports »
KonradPiayda
Manager of Process and IT at Phoenix emobility
We have been in contact with technical support, four or five times. We have had quick responses and the answer was...
Read full review of SAP Signavio Process Manager »
Gergana Dimitrova
Security Consultant at a consultancy
SAP Identity Management has very good technical support. I'm rating the support a five on a scale of one to five.
Read full review of SAP Identity Management »
Anonymous User
SAP Technology Manager at a financial services firm
Customer support is good. It's very nice. There are no more issues with that. When I post SAP tickets that I mark as...
Read full review of SAP S/4HANA »
Anonymous User
Principal Consultant at a financial services firm
I would rate technical support average to good.
Read full review of SAP SuccessFactors »
Anonymous User
Owner & Founder at a tech services company
I have not personally dealt with them.
Read full review of SAP HCM »
Anonymous User
Database Consultant at a pharma/biotech company
I would say I'm satisfied with technical support, buy it can be improved also. Improved in terms of data warehousing,...
Read full review of SAP HANA »
Anonymous User
System Manager at a transportation company
Our experience with technical support has been good.
Read full review of SAP Identity Management »
Henrique Brodbeck
Owner / Consultant at Brodbeck
It is good, but it depends on the partner you select for implementation. You have to select a knowledgeable partner...
Read full review of SAP CRM »

Review 1 of 30

Technical Support

No Data Available

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