Compare Canonical vs Dell Technologies

Canonical

Based on 155 reviews.

Dell Technologies

Based on 2349 reviews.

Latest Research

Buyer's Guide

Oracle Linux vs. Ubuntu Linux

June 2026

Oracle Linux vs. Ubuntu Linux

Updated: June 2026

Sample Customers

Ubuntu Linux

Samsung, eBay, AT&T, Walmart, Cisco, Time Warner Cable, Bloomberg, Best Buy, Dell, Intel, Microsoft, Ericsson, Orange, Wells Fargo

Popular Solutions

Ubuntu Linux

10 reviews

Anbox Cloud

5 reviews

Ubuntu 24.04 LTS - Noble (Arm)

2 reviews

Dell PowerEdge R-Series

170 reviews

Dell PowerStore

159 reviews

Dell Unity XT

9 reviews

Top Industries

Insurance Company

12%

Comms Service Provider

10%

Computer Software Company

Construction Company

Manufacturing Company

10%

Financial Services Firm

10%

Outsourcing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

IsaacHernandez
Senior Technical Lead QA at a computer software company
Our main use case for Anbox Cloud is running Android applications in the cloud for scalable testing and remote...
Read full review of Anbox Cloud »
Siddhit-Renake
Technology Architect at Hewlett Packard Enterprise
Canonical LXD is used as a technology for spinning containers for infrastructure requirements. Canonical LXD is...
Read full review of Canonical LXD »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 3

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Sanjay Singh Bisht
Server Administrator at a outsourcing company
I have been using Dell PowerEdge C- Series for quite a long time; I would say around seven to eight years. When it...
Read full review of Dell PowerEdge C- Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Customer Service

Siddhit-Renake
Technology Architect at Hewlett Packard Enterprise
Cases and tickets are raised with Canonical when priority issues arise. These issues can range from bugs in the...
Read full review of Canonical LXD »
Narender Reddy
IT Manager at iLenSys Technologies Pvt Ltd
I am satisfied with the technical support. I use technical support when I have issues, and they help with that.
Read full review of Ubuntu Linux »
ANDRE VINICIUS HAMERSKI
IT Private Cloud & Infrastructure Leader at Sicredi
We have an excellent experience with support from Canonical. They provide great support, and our experience with the...
Read full review of Anbox Cloud »
Alexey Timchenko
Senior Vice President Information Technology at TASC Towers
The technical support must be good since the tool is well known and is implemented in many places. We can find the...
Read full review of Ubuntu Linux »
SAMUELMWANGI
Director at Calidad Systems Limited
There is a wide range of community support available online for any issues you might have. I have had an excellent...
Read full review of Ubuntu Linux »
David Stevenson
Manging Director at Winworth UK
I contacted Red Hat technical support around six years ago due to a problem I was encountering. They responded well,...
Read full review of Ubuntu Linux »
ImanDarabi
CTO at GreenWeb
As we are in Iran and because of sanctions, we don't have a support opportunity. So we try to use it to learn what we...
Read full review of Ubuntu Linux »
Anonymous User
Information Technology System Administrator at a outsourcing company
Canonical does not provide us with technical support for the solution.
Read full review of Ubuntu Linux »
Anonymous User
Senior Product Manager at a tech services company
We never really contact technical support. Typically, if we face issues, we try to handle it in house by ourselves....
Read full review of Ubuntu Linux »
Anonymous User
Senior Engineer at a tech services company
I've never contacted technical support. I just use the solution for personal tasks. I haven't had any issues that...
Read full review of Ubuntu Linux »
Anonymous User
System Admin at a comms service provider
I don't know anything about the tech support of Ubuntu 24.04 LTS - Noble (Arm), as I have not escalated any questions...
Read full review of Ubuntu 24.04 LTS - Noble (Arm) »
Nicholas De Villiers
System Administrator at Figment Design Laboratories
The Ubuntu and Linux community has been extremely helpful when it comes to issues we have experienced. Ubuntu logs...
Read full review of Ubuntu Linux »
Hoveran Gao
Director of Linux Platform Software Institute at a consumer goods company
The technical support is okay. We do not have to get in touch with them often but when you need them the support is...
Read full review of Ubuntu Linux »
Anonymous User
Executive Director at a tech services company
I am satisfied with their technical support.
Read full review of Ubuntu Linux »
Anonymous User
Programma / Project Manager at a transportation company
I've never dealt with technical support directly. I can't speak to how helpful or responsive they are, as I have...
Read full review of Ubuntu Linux »
Tac-Mac
Product Assistant at a tech services company
I have not contacted Ubuntu Linux directly. We had some communication through a customer where the canonical product...
Read full review of Ubuntu Linux »
Anonymous User
Associate System Administrator at a comms service provider
Customer Service: I have not used customer service. Technical Support: I have not used technical support.
Read full review of Ubuntu Linux »
Anonymous User
Human Resources Manager at a outsourcing company
We have support, but only use it on rare occasions. They respond well to customer care. When we raise a ticket with...
Read full review of Ubuntu Linux »
Anonymous User
Researcher (telecommunication networks, smart cities and IoT) at a university
The technical support is quite good. It's a large community with many tutorials and books available.
Read full review of Ubuntu Linux »
Anonymous User
IP/MPLS Engineer at a comms service provider
We don't get technical support from people. If we need an answer to a problem, we need to seek it out online.
Read full review of Ubuntu Linux »
hugodpereira
Computer engineering student at a educational organization
There is a large open-sourced community that is helpful. I had a lot of problems when starting out and there was...
Read full review of Ubuntu Linux »
Anonymous User
Center Head - Goa Regional Delivery Center. at a tech services company
I have not had much contact with technical support, not recently at any rate. I now work as an architect and don't...
Read full review of Ubuntu Linux »
Anonymous User
Computer Manager at a university
I've never used technical support in the past. I can't speak to how helpful or responsive they are.
Read full review of Ubuntu Linux »
Anonymous User
Senior Developer at a tech services company
I used community support (and Google) for the issues I ran into and solved most within a short time.
Read full review of Ubuntu Linux »
Anonymous User
Director, EPS at a healthcare company
I have never used their support.
Read full review of Ubuntu Linux »
Anonymous User
Senior System Engineer at a computer software company
I have not needed to contact technical support.
Read full review of Ubuntu Linux »
Anonymous User
Independent Analyst and Advisory Consultant at Server StorageIO - www.storageio.com
N/A, relied on various forums and Ceph site (looked at Red Hat site info, however, found ceph and other sites more...
Read full review of Ubuntu Linux »
Anonymous User
Operations Manager at a retailer
We haven't yet dealt with technical support in any way. Therefore, I can't speak to their level of knowledge or...
Read full review of Ubuntu Linux »
Anonymous User
Project Manager at a comms service provider
I have never used technical support. I only use research on the internet.
Read full review of Ubuntu Linux »
Anonymous User
Vice President SOC Monitoring at a financial services firm
I never needed support for Ubuntu.
Read full review of Ubuntu Linux »

Review 1 of 30

SamuelThomas
Consultant at Key Information Technology L.L.C.
The customer service is excellent.
Read full review of Dell VxBlock System »
SamuelThomas
Consultant at Key Information Technology L.L.C.
Technical support is generally satisfactory; however, challenges exist in certain Linux-based cases.
Read full review of Dell PowerProtect DP (IDPA) »
Ali Yazıcı
IT Service Manager at Kuveyt Turk Participation Bank
The technical support is good.
Read full review of VMAX [EOL] »
Vaidyanathan Swaminathan
Co Founder at a outsourcing company
The technical support is not good. The resolution takes time. The support quality has decreased after Dell took over...
Read full review of DD Boost »
Ajit Pratap Kundan
Manager Solution Consulting at Accops Systems Pvt Ltd
Technical support is generally helpful, and as I mentioned, the seven years of Pro Support Plus justifies the price...
Read full review of Dell PowerEdge XR-Series »
Hassan_Zaki
Senior Pre Sales Section Manager at VAS Integrated Solutions
The support is acceptable but not great. The teams are capable enough and can solve problems, but they take some time...
Read full review of Dell PowerProtect Data Manager »
Richard Lynch
Architect at a energy/utilities company
I have contacted Dell PowerStore support. The quality and speed of Dell PowerStore's support are good. They usually...
Read full review of Dell PowerStore »
Müfit Metin
Business Development Manager at a tech services company
Dell's support in Turkey has helped us so much in the project, especially the salesperson. He supported us so much,...
Read full review of VxRail »
Roni Pozdner
IT Systems Administrator at a computer software company
If I would give the customer support a rating on a scale of one to ten, I'd give them an 8.5 as there's always room...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Presales Technical Consultant at a tech services company
Technical support is okay. They often have patches and other solutions that can help resolve issues. However,...
Read full review of Dell NetWorker »
Leo Diaz
Cloud Support at a tech company
The customer support for Dell Data Protection Suite is very fast and great.
Read full review of Dell Data Protection Suite »
Jean Gabriel Dick
IT Infrastructure at a healthcare company
We haven't had to use tech support customer service. We've had a couple of little things come up, but for the most...
Read full review of Dell PowerMax »
Amjed Antari
Pre Sales Manager at a tech services company
I find Dell support to be great, without any notable problems. If I were to rate the support from zero to ten, I...
Read full review of Dell PowerProtect DP (IDPA) »
Alejandro Diaz
Systems Engineer at Zenware
Technical support is pretty good. It always has been. In Peru, we have a senior engineer that has been with the...
Read full review of Dell Unity XT »
Anonymous User
Infrastructure Specialist at a financial services firm
For the moment, the support is okay.
Read full review of VxRail »
Atul Pandya
Project Engineer at Concept Information Technologies India Pvt. Ltd.
We have two techs here, however, in a year, if you calculate 365 days in a year, we've hardly had one or two times...
Read full review of Dell Avamar »
Kirihettige Anton Asiri Prasad
Systems Engineer at Thakral One (Pvt) Ltd
The technical support sometimes takes three to four days to get hardware to facilities. I would rate customer service...
Read full review of Dell Unity XT »
Anonymous User
IT Manager at a manufacturing company
The technical support is very good. We have access to our own account manager and he will pass queries on. And on...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Ingeniero compare at a tech services company
It is a very expensive support, so it is logical that they will assist you quickly, but in the end, for the...
Read full review of VxRail »
Anonymous User
Desktop Support Engineer at a outsourcing company
The customer support for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is excellent for me. They...
Read full review of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro »
Kirihettige Anton Asiri Prasad
Systems Engineer at Thakral One (Pvt) Ltd
The technical support of Dell is very helpful.
Read full review of Dell PowerEdge C- Series »
Kishore-Natvarlal
Technical Manager, Vendor Alliance at DIOPOINT
I would evaluate customer service and technical support as a seven out of ten for now. Cases are typically handled...
Read full review of Dell PowerEdge R-Series »
Mahendra Panchotiya
IT Lead at Meditab Software, Inc.
The technical support for Dell PowerEdge FX is really good; they are very helpful with their turnaround time. I had...
Read full review of Dell PowerEdge FX [EOL] »
Anonymous User
Manager, at a manufacturing company
The customer support for Dell PowerEdge R-Series is good.
Read full review of Dell PowerEdge R-Series »
Ahmed Gamil
PreSales Manager at UC-Solutions
The support was very fast at responding and resolving issues in all the tickets we created with them.
Read full review of VxRail »
Anonymous User
Technical Leader, Object Store at a tech services company
I have no experience with the support. So I don’t want to rate it.
Read full review of Dell ObjectScale »
Spencer Harrison
IT Lead System Administrator at John I. Haas
If I would give a rating to Dell support on a scale of one to 10, it would be close to a 10. Ten is hard because...
Read full review of Dell PowerStore »
OlegIvanov
General Director at miromix unitedMiroMIX United
If any issues arise, you can always contact a professional from Dell. However, we don't have any support problems...
Read full review of Dell Unity XT »
Anonymous User
Technical Manager / Administrator at a tech services company
Customer Service: It's satisfactory. This company really care for their customers. Technical Support: So far, we have...
Read full review of VNX [EOL] »
Anonymous User
IT Infrastructure Engineer at a tech services company
The quality of support for this solution varies. Sometimes you get agents who are amazing and other times you get...
Read full review of Dell PowerEdge R-Series »

Review 1 of 30

Technical Support

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