Compare Canonical vs Dell Technologies

Canonical

Based on 155 reviews.

Dell Technologies

Based on 1991 reviews.

Latest Research

Buyer's Guide

Oracle Linux vs. Ubuntu Linux

December 2025

Oracle Linux vs. Ubuntu Linux

Updated: December 2025

Sample Customers

Ubuntu Linux

Samsung, eBay, AT&T, Walmart, Cisco, Time Warner Cable, Bloomberg, Best Buy, Dell, Intel, Microsoft, Ericsson, Orange, Wells Fargo

Popular Solutions

Ubuntu Linux

20 reviews

Ubuntu 24.04 LTS - Noble (Arm)

2 reviews

Anbox Cloud

1 reviews

Dell PowerEdge R-Series

170 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

Top Industries

Insurance Company

13%

Comms Service Provider

10%

Computer Software Company

10%

University

Computer Software Company

12%

Manufacturing Company

11%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Salim Ahmed
System Administrator at a tech services company
I use Ubuntu Linux for servers and hosting applications.
Read full review of Ubuntu Linux »
Siddhit-Renake
Technology Architect at a tech vendor
Canonical LXD is used as a technology for spinning containers for infrastructure requirements. Canonical LXD is...
Read full review of Canonical LXD »
ANDRE VINICIUS HAMERSKI
IT Private Cloud & Infrastructure Leader at a financial services firm
We are implementing Vicarious, a vulnerability management tool, and have integrations with Kubernetes using APIs....
Read full review of Anbox Cloud »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 4

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at a tech services company
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at a computer software company
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Customer Service

David-Henderson
Cyber security consultant at a non-profit
I have never used technical support yet.
Read full review of Ubuntu Linux »
Alexey Timchenko
Senior Vice President Information Technology at a comms service provider
The technical support must be good since the tool is well known and is implemented in many places. We can find the...
Read full review of Ubuntu Linux »
PrashantSharma
BA at a computer software company
IT helps at times, so that is who we reach out to. It was our IT support person who helped us out. We have never had...
Read full review of Ubuntu Linux »
Madhurya Dutta
IT Associate at a healthcare company
I have utilized community forums for VMware-related queries.
Read full review of Ubuntu Linux »
Bahattin Yetismis
CTO at a tech services company
We do not use support because the answers in the community forums are enough for us. If we gain more customers in the...
Read full review of Ubuntu Linux »
SAMUELMWANGI
Director at a tech vendor
There is a wide range of community support available online for any issues you might have. I have had an excellent...
Read full review of Ubuntu Linux »
Mohanakrishnan Gopalakrishnan
Partner at a tech services company
There is a lot of support available on the internet. Getting solutions is not difficult. People tend to use Google to...
Read full review of Ubuntu Linux »
Anonymous User
Lead Linux Administrator at a financial services firm
Ubuntu has a lot of resources, either online or books, and there's a huge community that helps users to get through...
Read full review of Ubuntu Linux »
Tac-Mac
Product Assistant at a tech services company
I have not contacted Ubuntu Linux directly. We had some communication through a customer where the canonical product...
Read full review of Ubuntu Linux »
Anonymous User
Vice President SOC Monitoring at a financial services firm
I never needed support for Ubuntu.
Read full review of Ubuntu Linux »
Anonymous User
IP/MPLS Engineer at a comms service provider
We don't get technical support from people. If we need an answer to a problem, we need to seek it out online.
Read full review of Ubuntu Linux »
Anonymous User
IT Manager at a retailer
Customer Service: Not applicable. Technical Support: Not applicable.
Read full review of Ubuntu Linux »
DEEPEN DHULLA
Director & CTO at a computer software company
We have hardly needed to contact technical support. The solution has good documentation and a community forum for...
Read full review of Ubuntu Linux »
Buddy Parker
Founder at a tech services company
I haven't used technical support at all. I have always used stack overflow.
Read full review of Ubuntu Linux »
Anonymous User
Associate Cloud Operations Engineer at a tech vendor
The main issue is that they take time because they need specific information. We need to go to AWS first, and then...
Read full review of Ubuntu Linux »
Anonymous User
Senior Developer at a tech services company
I used community support (and Google) for the issues I ran into and solved most within a short time.
Read full review of Ubuntu Linux »
HamidShariati
Works
I prefer to use the community, rather than technical support. I'm able to solve my problems using the community. It's...
Read full review of Ubuntu Linux »
Anonymous User
Founder at a tech services company
In our experience with customer service we have definitely been satisfied.
Read full review of Ubuntu Linux »
Anonymous User
Information Technology Manager and ISMS Auditor at a consultancy
I am satisfied with the technical support.
Read full review of Ubuntu Linux »
Anonymous User
Manager at a tech services company
I have not used their technical support. Ubuntu probably has a lot of documents, but I never had to read something...
Read full review of Ubuntu Linux »
Mohd Fadhil
Security Engineer at a tech services company
I deployed the product myself.
Read full review of Ubuntu Linux »
Anonymous User
Executive Director at a tech services company
I am satisfied with their technical support.
Read full review of Ubuntu Linux »
Anonymous User
Senior System Administrator at a financial services firm
We don't pay for technical support so we can't use it in Turkey.
Read full review of Ubuntu Linux »
Shepherd Nhongo
Team Leader Infrastructure Management Services at a tech services company
The Ubuntu paid support is probably second to none because we have never needed it. The community support is so...
Read full review of Ubuntu Linux »
Anonymous User
Embedded Engineer at a engineering company
The solution's technical support is good. We get quick answers to our queries on Ubuntu forums.
Read full review of Ubuntu Linux »
Nicholas De Villiers
System Administrator at a engineering company
The Ubuntu and Linux community has been extremely helpful when it comes to issues we have experienced. Ubuntu logs...
Read full review of Ubuntu Linux »
Bernard Bassil
System Manager at a educational organization
We don't use any external support. The documentation is very useful with any kind of issues and we easily find a...
Read full review of Ubuntu Linux »
Anonymous User
IT Administrator at a tech services company
I've never used technical support. I use askubuntu.com which is free and it is great!
Read full review of Ubuntu Linux »
Josh Call
Software Engineer at a computer software company
The documentation and support for the product is about the same as other Linux distributions. You have the man pages,...
Read full review of Ubuntu 24.04 LTS - Noble (Arm) »
Anonymous User
Director, EPS at a healthcare company
I have never used their support.
Read full review of Ubuntu Linux »

Review 1 of 30

Donald Schnaars
Senior Manager, Information Security & Infrastructure at a sports company
Regarding customer service and technical support for Dell PowerScale (Isilon), I have never really had a problem. We...
Read full review of Dell PowerScale (Isilon) »
Mark Torpy
Data Protection Specialist at a tech vendor
I have been satisfied with the technical support.
Read full review of DD Boost »
Jan Budina
Head of Systems Department at a tech consulting company
I would describe the customer service of Dell PowerEdge VRTX with just one word: brilliant.
Read full review of Dell PowerEdge VRTX [EOL] »
Jeroen Warnaar
Senior Interior architect at a construction company
I am using their customer service.They have good response time, perform the job well, and solve problems. Usually...
Read full review of Dell Business Laptops »
HansThilen
System technician at a government
When I need it, Dell provides good support. I'm satisfied with their support.
Read full review of Dell EqualLogic PS series »
CyrilleDarmon
CTO at a computer retailer
I rate Dell customer service 10 out of 10. We had a problem implementing the RAID system on a rack. The Dell RAID...
Read full review of Dell PowerEdge R-Series »
Syed Habib
Head of Infrastructure Security (S.A.V.P) at a financial services firm
The support is very good. The support team is familiar with the product and is available on-site during support...
Read full review of Dell Unity XT »
Robert-Nilsson
Business Development Manager at a tech services company
It was tricky to get the support to start working on your problem, but once you get to contact them, they offer...
Read full review of Dell NetWorker »
Sekou Knox
System Engineer at a comms service provider
The technical support for this solution is very good and we can contact them at any time. I would rate them a ten out...
Read full review of Dell PowerEdge R-Series »
Anteneh Asnake
Modern Data Center and Cloud Engineer II at a tech services company
The response time needs to be improved. Recently when an issue arises, if you are level two or level three, it will...
Read full review of Dell Storage Resource Manager (SRM) »
Michel Taung
System Engineer for Business Solution Department at a computer software company
The technical support is okay. We opened a case and the response was good. We did not have any issues.
Read full review of Dell PowerProtect Data Domain »
Anonymous User
IT Specialist at a government
Technical support has been good to us.
Read full review of Dell EqualLogic PS series »
Anonymous User
Senior Systems Administrator at a non-profit
Since the product is not on the front banner of Dell, the support may not be the best. We encountered some issues,...
Read full review of Dell NetWorker »
Cela
Solutions Architect at a financial services firm
I would give technical support a rating of 6/10.
Read full review of Dell XtremIO »
OfirGal
Product Manager - Cyber app Security at a comms service provider
The technical support from Dell is good. If you have an issue, the tech support is better than Lenovo and about the...
Read full review of Dell PowerEdge R-Series »
Fabrice Valerio
Adj Directeur at a financial services firm
Their support needs improvement. Delivery times are quite substantial, and customer service is very important to us....
Read full review of Dell PowerEdge R-Series »
Asa Asdas
Technician at a tech services company
We get remote support. We can easily collect the logs from there and troubleshoot remotely. We only need to provide...
Read full review of Dell PowerEdge T-Series »
Thein-Lin
System Engineer at a tech services company
We have not experienced many issues requiring support, so I am not familiar with the customer service quality.
Read full review of Dell Unity XT »
Anonymous User
Solutions Architect at a tech services company
Technical support was announced a few months ago and we are still on the learning curve.
Read full review of Dell Avamar »
Dirk Engler
Administrator at a manufacturing company
I definitely have hands-on experience with Dell VxRail P670N, and I am involved in working with it. I would rate...
Read full review of Dell PowerEdge R-Series »
Duane Harvey
Senior Radio Frequncy Systems Engineer at a tech services company
I assess support from Dell as excellent; what I most appreciate is the regional support. At the enterprise level,...
Read full review of Dell PowerEdge R-Series »
Anonymous User
System Administrator at a media company
We haven't needed to contact technical support.
Read full review of Dell PowerConnect Switches [EOL] »
Philippe Bonnemayre
Systems Engineer at a library
Their support is always very good. It is always a ten out of ten. They have very competent people. There is no need...
Read full review of Dell PowerEdge R-Series »
Bolaji Olaloku
Enterprise Backup Administrator at a financial services firm
The response time of the tech support is swift. The support is fantastic.
Read full review of Dell NetWorker »
ToddChristensen
Director, Information Technology at a manufacturing company
Based on our experience, I rate Dell's support overall as a nine out of ten.
Read full review of Dell PowerStore »
Anonymous User
Sir Systems Engineer at a tech services company
Technical support has gotten worse since the merger, for example, response time to SR creation. And mainly, if I ask...
Read full review of Dell Unity XT »
Alok Ranjan
Technical Lead at a comms service provider
In general cases, technical support is good. They're pretty responsive. But besides that, there have been some issues...
Read full review of VxRail »
HananEyal
CIO
We don't have any problems with the customer service and technical support of Dell Enterprise Desktops and Laptops....
Read full review of Dell Business Laptops »
Igor Zheltukhin
Lead Engineer at a tech services company
VxRail support is okay, it is not better than Nutanix.
Read full review of VxRail »
VinayAshadi
Platform Engineer at a tech vendor
My experience with Dell's technical support for Dell PowerStore is quite good. They respond quickly to calls or...
Read full review of Dell PowerStore »

Review 1 of 30

Technical Support

No Data Available

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