Compare Canonical vs GitHub

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Canonical

Based on 153 reviews.

GitHub

Based on 176 reviews.

Sample Customers

Canonical Bazaar

Drizzle, Bugzilla, Mailman

GitHub

Dominion Enterprises, NASA, Braintree, SAP, CyberAgent

Popular Solutions

35 reviews

1 reviews

Canonical Bazaar

0 reviews

34 reviews

28 reviews

21 reviews

Top Industries

Computer Software Company

12%

Insurance Company

12%

Comms Service Provider

9%

University

8%

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

9%

Comms Service Provider

6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Salim Ahmed
System Administrator at mmcytech
I use Ubuntu Linux for servers and hosting applications.
Read full review of Ubuntu Linux »
ANDRE VINICIUS HAMERSKI
IT Private Cloud & Infrastructure Leader at Sicredi
We are implementing Vicarious, a vulnerability management tool, and have integrations with Kubernetes using APIs....
Read full review of Anbox Cloud »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 3

Sabna Sainudeen
Director, Application Security at Carlsberg
I use GitHub Advanced Security for source code analysis and code scanning. It is integrated within my development...
Read full review of GitHub Advanced Security »
Zishan Sayyed Yunus
Assistant manager at Interactive avenues
Majorly, I use Codespaces for deployment purposes, validating my codes, and building Docker containers and exporting...
Read full review of Codespaces »
Kamalanadha Reddy
Senior DevOps Engineer at Simplify3x Software Private Limited
My primary use case involves working with GitHub for code management. I have extensive experience using it for...
Read full review of GitHub »
AbhishekKumar20
Software Development Manager at Amazon
Primarily, I am using GitHub itself. I use So mostly when we write the code itself, with unit tests that we write. In...
Read full review of GitHub Code Scanning »
BhavneetKaur
Vice President of Products at C5i
My usual use cases for GitHub CoPilot include creating simple system architectures and getting input on using AI for...
Read full review of GitHub CoPilot »

Review 1 of 5

Customer Service

Franco PaoloCarranza
Founder and CEO at Applied Labs
Support for Ubuntu Linux is the reason I rated this solution a perfect score, because if you open a ticket, they will...
Read full review of Ubuntu Linux »
Martin Prous
Systems Engineering - SigFox Paraguay at TEISA
I have never rated the support or customer service of Ubuntu Linux as I have never used it.
Read full review of Ubuntu Linux »
Ammar Mostafa
Cybersecurity Consultant at SecuriCIP
We never had issues with support.
Read full review of Ubuntu Linux »
Mohanakrishnan Gopalakrishnan
Partner at Yushu
There is a lot of support available on the internet. Getting solutions is not difficult. People tend to use Google to...
Read full review of Ubuntu Linux »
Danie Joubert
Managing Director at ProQuanta
The support has been good overall. We haven't needed it often, only raising a few support tickets in two years, and...
Read full review of Ubuntu Linux »
SAMUELMWANGI
Director at Calidad Systems Limited
There is a wide range of community support available online for any issues you might have. I have had an excellent...
Read full review of Ubuntu Linux »
Salim Ahmed
System Administrator at mmcytech
I have not contacted Ubuntu Linux support.
Read full review of Ubuntu Linux »
Kevin Honde
Data Solution Architect at Econet Wireless Zimbabwe
We have not had any technical support issues.
Read full review of Ubuntu Linux »
Juan Jose Anaya
Technical Manager at SAPEC
The solution’s technical support is not very good.
Read full review of Ubuntu Linux »
Narender Reddy
IT Manager at iLenSys Technologies Pvt Ltd
I am satisfied with the technical support. I use technical support when I have issues, and they help with that.
Read full review of Ubuntu Linux »
Bernard Bassil
System Manager at a educational organization
We don't use any external support. The documentation is very useful with any kind of issues and we easily find a...
Read full review of Ubuntu Linux »
Sergio Ferreira
Executive Director at Dynamic Tomorrow
I've never had to use their technical support, so that just shows how good the product is.
Read full review of Ubuntu Linux »
Anonymous User
Senior Product Manager at a tech services company
We never really contact technical support. Typically, if we face issues, we try to handle it in house by ourselves....
Read full review of Ubuntu Linux »
Anonymous User
Embedded Engineer at a engineering company
The solution's technical support is good. We get quick answers to our queries on Ubuntu forums.
Read full review of Ubuntu Linux »
Anonymous User
Senior Engineer at a tech services company
I've never contacted technical support. I just use the solution for personal tasks. I haven't had any issues that...
Read full review of Ubuntu Linux »
Amudhan Pandian
Senior Engineer - Cloud and datacenter at a media company
I have not used Ubuntu technical support directly. I've mostly used the community and documents available.
Read full review of Ubuntu Linux »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
There is a large community online.
Read full review of Ubuntu Linux »
Anonymous User
Senior System Administrator at a financial services firm
We don't pay for technical support so we can't use it in Turkey.
Read full review of Ubuntu Linux »
Anonymous User
Independent Analyst and Advisory Consultant at Server StorageIO - www.storageio.com
N/A, relied on various forums and Ceph site (looked at Red Hat site info, however, found ceph and other sites more...
Read full review of Ubuntu Linux »
Thong Nguyen
Bachelor of Engineering at Vaasan ammattikorkeakoulu VAMK University of Applied Sciences
I utilize community resources and ChatGPT for support. The community around Ubuntu Linux is beneficial, providing...
Read full review of Ubuntu Linux »
Anonymous User
Head of Technical Support at a real estate/law firm
We don't use technical support. We have our own team and we learn as we go on our own.
Read full review of Ubuntu Linux »
Anonymous User
Cloud Specialist at a tech services company
I have never contacted their support team.
Read full review of Ubuntu Linux »
David Stevenson
Manging Director at Winworth UK
I contacted Red Hat technical support around six years ago due to a problem I was encountering. They responded well,...
Read full review of Ubuntu Linux »
Mohammad Rosli Sukri
manager at SSDU Innovations
For technical support, I would give it an eight out of ten because I don't really need to rely on their technical...
Read full review of Ubuntu Linux »
Buddy Parker
Founder at Element Flux
I haven't used technical support at all. I have always used stack overflow.
Read full review of Ubuntu Linux »
Anonymous User
Solution Architect / Head of DevOps Engineer at a tech services company
We don't really deal with technical support per see. It's a free-to-use open-source solution. The way it works is it...
Read full review of Ubuntu Linux »
Anonymous User
Cyber Security Engineer at a manufacturing company
I have not contacted technical support.
Read full review of Ubuntu Linux »
Anonymous User
Operations Manager at a retailer
We haven't yet dealt with technical support in any way. Therefore, I can't speak to their level of knowledge or...
Read full review of Ubuntu Linux »
Anonymous User
IT Infra Head at a consumer goods company
We have not had to contact Linux Support.
Read full review of Ubuntu Linux »
Tac-Mac
Product Assistant at a tech services company
I have not contacted Ubuntu Linux directly. We had some communication through a customer where the canonical product...
Read full review of Ubuntu Linux »

Review 1 of 30

AndreyRogov
CEO at Konus
The technical support for this solution is good.
Read full review of GitHub »
Dimitris Iracleous
Lead Technical Instructor at Code.Hub
I haven't contacted support yet since we can find documentation online.
Read full review of GitHub »
Bertin Fonge
Data Analyst and Developer at Bridge Labs
I haven't contacted the technical support team of GitHub CoPilot since if I face any stability-related issues with...
Read full review of GitHub CoPilot »
ItzaBlanco
Software Engineer at Creditas
I never use the technical support of GitHub. I believe it's user-friendly but I've never needed to access it.
Read full review of GitHub »
Moses NYOTA
Senior Software and Cloud Engineer at Velocis Technologies LLC
I've never contacted tech support for GitHub. We have not come across issues. Some of the challenges we get, we can...
Read full review of GitHub »
Michael Barlow
Chief Web Application Architect at Dbitpro, llc
The support is very good. We make use of Slack for communication and we have dedicated technical support for GitHub...
Read full review of GitHub »
Ankit Kondal
Assistant Manager Cloud DevOps at BlackBox IP Corporation
We have not needed to raise any questions with GitHub technical support, suggesting that the system has been...
Read full review of GitHub Actions »
Dimitris Iracleous
Lead Technical Instructor at Code.Hub
We use support from Microsoft's online documentation and resources. We don't need to contact human support.
Read full review of GitHub CoPilot »
Zeeshan Rauf
Software Engineer at OZ
I've never directly contacted technical support. As a developer, I'm not the one who would be contacting technical...
Read full review of GitHub »
Jagadeeswara Reddy
Senior Solutions Architect at a computer software company
GitHub Copilot's support could improve by having a community and more detailed onboarding to encourage users to adopt...
Read full review of GitHub CoPilot »
Dilip Telang
Director, Talent Acquisition & Staffing at Conduent (formerly Xerox Services)
I’ve never used technical support in the past. I can’t speak to how helpful or responsive they would be.
Read full review of GitHub »
Shrishti Sisodia
Associate Manager at HCL Technologies
They are very quick.
Read full review of GitHub »
Rafael De Andrés Ateca
Digital Transformation Advisor and Manager at RA Projects & Advisory S.L.
The company I work with has a support team for this tool. They are covered with the technical teams.
Read full review of GitHub Actions »
Florencia Carpanetto
Frontend Developer at a transportation company
The support team is good. They provide an online status when something happens. It is reassuring to know that it's...
Read full review of GitHub »
CirveshDaga
Enterprise Architect at Tech Mahindra
I have not used the support from GitHub.
Read full review of GitHub »
Daniel Piessens
CEO at RevealRx LLC
I read the documentation, but we haven't had any need for tech support.
Read full review of GitHub »
VishalSharma5
Senior Cloud Architect at a tech services company
The community support for GitHub is good enough. However, the official support from GitHub itself is not the best.
Read full review of GitHub »
TarunRevalla
Software Engineer at a tech vendor
GitHub's forum support and community are excellent. With a large user base, it covers a wide range of questions, from...
Read full review of GitHub CoPilot »
MohamedMostafa1
Chief Software Engineer at Valeo
The support team provides ample support.
Read full review of GitHub Actions »
RiteshKapse
IT Analyst at Envidia Graphics Private Limited
The support could improve. I have received online discussion forum support but it could improve.
Read full review of GitHub »
PankajKumar12
Data Engineer at a media company
We have not needed to contact their support team frequently.
Read full review of GitHub »
Sameer AHAMED
Senior Software Engineer at Huawei Technologies India
We haven't encountered an issue we couldn't fix ourselves or by using Stack Overflow or Google, so good community...
Read full review of GitHub »
Subramanian Kuthalingam
CTO at Cantier Inc
We didn't have to contact them because it is very user-friendly and easy to use. For any help, you can go to the...
Read full review of GitHub »
Alankar More
Sr. Software Engineer at Globant
We have not had to use technical support. The documentation that was provided for troubleshooting worked effectively.
Read full review of GitHub »
Wasanchai Homthip
Business Mobility Development (AVP-BMD) at SC Asset
I have contacted the solution's technical support.
Read full review of GitHub Actions »
Daleep R
Chief Technology Officer at Teslon Technologies Pvt Ltd
We haven't required external technical support since our team is competent enough to manage on its own.
Read full review of GitHub Actions »
Alireza Nikseresht
CEO at Shiraz University
We have not used technical support because GitHub has a large community of users, so if there is an issue, we can...
Read full review of GitHub »
Anonymous User
It manager at a outsourcing company
We have never contacted GitHub support. Everything works well, and there have been no issues.
Read full review of WatchTower »
Anonymous User
Platform Engineer at a recreational facilities/services company
I have not used GitHub's technical support extensively because there are many resources and a robust knowledge base...
Read full review of GitHub »
Gautam Gupta
IT Director at Infosys
I have not contacted technical support.
Read full review of GitHub »

Review 1 of 30

Technical Support

No Data Available

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.