Compare Canonical vs GitHub

Canonical

Based on 155 reviews.

GitHub

Based on 186 reviews.

Sample Customers

Canonical Bazaar

Drizzle, Bugzilla, Mailman

GitHub

Dominion Enterprises, NASA, Braintree, SAP, CyberAgent

Popular Solutions

Ubuntu Linux

20 reviews

Ubuntu 24.04 LTS - Noble (Arm)

2 reviews

1 reviews

34 reviews

24 reviews

20 reviews

Top Industries

Insurance Company

13%

Comms Service Provider

10%

Computer Software Company

10%

University

Financial Services Firm

14%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Salim Ahmed
System Administrator at a tech services company
I use Ubuntu Linux for servers and hosting applications.
Read full review of Ubuntu Linux »
Siddhit-Renake
Technology Architect at a tech vendor
Canonical LXD is used as a technology for spinning containers for infrastructure requirements. Canonical LXD is...
Read full review of Canonical LXD »
ANDRE VINICIUS HAMERSKI
IT Private Cloud & Infrastructure Leader at a financial services firm
We are implementing Vicarious, a vulnerability management tool, and have integrations with Kubernetes using APIs....
Read full review of Anbox Cloud »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 4

TusharShankar
QA Manager at a computer software company
There are multiple use cases for this product because it is tied in with LLMs altogether. I have been using it for...
Read full review of GitHub CoPilot »
Murathan OK
Software Development Manager at a media company
When discussing my use case, I don't know which vendors we are working with in that area, as it's not my area of...
Read full review of GitHub »
Sabna Sainudeen
Director, Application Security at a manufacturing company
I use GitHub Advanced Security for source code analysis and code scanning. It is integrated within my development...
Read full review of GitHub Advanced Security »
Zishan Sayyed Yunus
Assistant manager
Majorly, I use Codespaces for deployment purposes, validating my codes, and building Docker containers and exporting...
Read full review of Codespaces »
AbhishekKumar20
Software Development Manager at a tech vendor
Primarily, I am using GitHub itself. I use So mostly when we write the code itself, with unit tests that we write. In...
Read full review of GitHub Code Scanning »

Review 1 of 5

Customer Service

Alexey Timchenko
Senior Vice President Information Technology at a comms service provider
The technical support must be good since the tool is well known and is implemented in many places. We can find the...
Read full review of Ubuntu Linux »
Kevin Honde
Data Solution Architect at a comms service provider
We have not had any technical support issues.
Read full review of Ubuntu Linux »
Ammar Mostafa
Cybersecurity Consultant at a tech services company
We never had issues with support.
Read full review of Ubuntu Linux »
Martin Prous
Systems Engineering - SigFox Paraguay at a tech services company
I have never rated the support or customer service of Ubuntu Linux as I have never used it.
Read full review of Ubuntu Linux »
Mohanakrishnan Gopalakrishnan
Partner at a tech services company
There is a lot of support available on the internet. Getting solutions is not difficult. People tend to use Google to...
Read full review of Ubuntu Linux »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
There is a large community online.
Read full review of Ubuntu Linux »
Anonymous User
Informatico aziendale at a tech services company
Customer Service: I don't pay for a customer service, so I can't answer. Technical Support: I don't pay for a...
Read full review of Ubuntu Linux »
ErkanVarol
IT manager at a manufacturing company
I have never interacted with the solution's technical support.
Read full review of Ubuntu Linux »
Prashanth D
Techincal Support Engineer at a consultancy
The support can be tough as immediate answers are not always available. However, Ubuntu Linux has a comprehensive...
Read full review of Ubuntu Linux »
Buddy Parker
Founder at a tech services company
I haven't used technical support at all. I have always used stack overflow.
Read full review of Ubuntu Linux »
Anonymous User
Senior Product Manager at a tech services company
We never really contact technical support. Typically, if we face issues, we try to handle it in house by ourselves....
Read full review of Ubuntu Linux »
Anonymous User
IT Specialist at a tech services company
I don't have any experience with technical support. I have experience with Linux, so I am okay.
Read full review of Ubuntu Linux »
Anonymous User
Manager at a tech services company
I have not used their technical support. Ubuntu probably has a lot of documents, but I never had to read something...
Read full review of Ubuntu Linux »
Anonymous User
Cyber Security Engineer at a manufacturing company
I have not contacted technical support.
Read full review of Ubuntu Linux »
Anonymous User
Director, EPS at a healthcare company
I have never used their support.
Read full review of Ubuntu Linux »
Anonymous User
NOC Manager at a comms service provider
I have never had occasion to contact technical support.
Read full review of Ubuntu Linux »
Anonymous User
Unix Admin at a energy/utilities company
I have never contacted technical support.
Read full review of Ubuntu Linux »
Anonymous User
Senior System Engineer at a computer software company
I have not needed to contact technical support.
Read full review of Ubuntu Linux »
Anonymous User
Project Manager at a comms service provider
I have never used technical support. I only use research on the internet.
Read full review of Ubuntu Linux »
Anonymous User
Computer Manager at a university
I've never used technical support in the past. I can't speak to how helpful or responsive they are.
Read full review of Ubuntu Linux »
Anonymous User
Executive Director at a tech services company
I am satisfied with their technical support.
Read full review of Ubuntu Linux »
Augusta Marbenny
MIS Specialist at a agriculture
Our engineers have received all the commands for the command prompt they needed by using the online support you can...
Read full review of Ubuntu Linux »
Nicholas De Villiers
System Administrator at a engineering company
The Ubuntu and Linux community has been extremely helpful when it comes to issues we have experienced. Ubuntu logs...
Read full review of Ubuntu Linux »
Anonymous User
Assistant Researcher at a agriculture
The support available for Ubuntu is okay.
Read full review of Ubuntu Linux »
JohanWiklund
System Administrator at a aerospace/defense firm
We don't have any paid support. We use open-source knowledge bases or forums. We're used to that, so that works fine...
Read full review of Ubuntu Linux »
abhinav singh
Security Expert at a financial services firm
We have never used technical support.
Read full review of Ubuntu Linux »
Anonymous User
Head of Technical Support at a real estate/law firm
We don't use technical support. We have our own team and we learn as we go on our own.
Read full review of Ubuntu Linux »
Valon Balidemaj
Information Technology System Administrator at a outsourcing company
Canonical does not provide us with technical support for the solution.
Read full review of Ubuntu Linux »
Anonymous User
Embedded Engineer at a engineering company
The solution's technical support is good. We get quick answers to our queries on Ubuntu forums.
Read full review of Ubuntu Linux »
Anonymous User
Associate System Administrator at a comms service provider
Customer Service: I have not used customer service. Technical Support: I have not used technical support.
Read full review of Ubuntu Linux »

Review 1 of 30

MuhammadAzhar Khan
Senior DevOps Engineer at a tech vendor
I have not interacted with technical support for GitHub Actions. It might be because the free version does not...
Read full review of GitHub Actions »
Bharadwaj Deepak Mohapatra
DevOps Engineer at a computer software company
The support received is top-notch, as GitHub is now managed by Microsoft. Previously under a different organization,...
Read full review of GitHub Actions »
Anuj-Kataria
QA Manager at a tech services company
GitHub provides technical support, although I haven't had the need to consult them.
Read full review of GitHub »
Bertin Fonge
Data Analyst and Developer at a recruiting/HR firm
I haven't contacted the technical support team of GitHub CoPilot since if I face any stability-related issues with...
Read full review of GitHub CoPilot »
Michael Barlow
Chief Web Application Architect at a tech services company
The support is very good. We make use of Slack for communication and we have dedicated technical support for GitHub...
Read full review of GitHub »
TusharShankar
QA Manager at a computer software company

Read full review of GitHub CoPilot »
Jai_Prakash
Senior Manager IT at a financial services firm
The solution’s technical support is very good.
Read full review of GitHub »
TarunRevalla
Software Engineer at a tech vendor
GitHub's forum support and community are excellent. With a large user base, it covers a wide range of questions, from...
Read full review of GitHub CoPilot »
Muzammil Riaz
Senior Test Engineer at a outsourcing company
I haven't had the need to contact GitHub support since we've managed to solve our issues internally.
Read full review of GitHub Actions »
PankajKumar12
Data Engineer at a media company
We have not needed to contact their support team frequently.
Read full review of GitHub »
Haresh Ghatala
Senior Lead Mobile App Developer at a financial services firm
The support is average; they can be inconsistent and it would be good if they were more responsive.
Read full review of GitHub »
AjayKrishna
Senior Software Engineer at a transportation company
I haven't contacted the support yet.
Read full review of GitHub »
Jagadeeswara Reddy
Senior Solutions Architect at a computer software company
GitHub Copilot's support could improve by having a community and more detailed onboarding to encourage users to adopt...
Read full review of GitHub CoPilot »
Ahmad Iqbal
Full Stack Developer at a tech company
I have never needed to contact GitHub's support team. I have always found alternative solutions if I encountered any...
Read full review of GitHub »
Mallik-Kesavaraju
Independent Consultant at a consultancy
The support team is knowledgeable and responsive.
Read full review of GitHub CoPilot »
Anu Kaple
Technical Lead at a computer software company
We have an infrastructure team that handles technical support and everything else. The things we need are easily...
Read full review of GitHub »
Pratyay Banerjee
Senior Cloud Engineer - AWS at a media company
I have not needed to contact their support since many issues can be solved through a simple Google search and...
Read full review of GitHub Actions »
Anonymous User
Staff Engineer at a wireless company
The customer service for this solution is not great. The team either takes a long time to respond or doesn't respond...
Read full review of GitHub »
BhuminBhandari
Full Stack Developer at a manufacturing company
I rate the overall technical support of GitHub as good, and I rate it an eight.
Read full review of GitHub Dependabot »
Wasanchai Homthip
Business Mobility Development (AVP-BMD) at a real estate/law firm
I have contacted the solution's technical support.
Read full review of GitHub Actions »
Majd Alasfar
AppSec engineer at a computer software company
GitHub technical support is excellent. I would rate it ten out of ten.
Read full review of GitHub CoPilot »
Anonymous User
it specialist at a tech services company
Technical support is good but it can be improved.
Read full review of GitHub Actions »
BhavneetKaur
Vice President of Products at a tech vendor
I have not interacted with the technical support for GitHub CoPilot yet.
Read full review of GitHub CoPilot »
Anonymous User
Technical Writer at a manufacturing company
We never had any questions that needed escalation to GitHub technical support.
Read full review of Codespaces »
Priscila Elias
Software Test Automation Engineer at a manufacturing company
We have not needed to contact customer service. All the information we have needed has been available on the web.
Read full review of GitHub »
OveHolmberg
Freelance at a non-tech company
We have not reached out for technical support, so I cannot rate the customer service.
Read full review of GitHub »
Soni Sinha
Senior Manager at a tech vendor
I have not contacted customer service.
Read full review of GitHub »
Hakim MOSTEFAOUI
CEO at a consultancy
I do not have experience contacting technical support, so I cannot provide feedback on this aspect.
Read full review of GitHub CoPilot »
Letarik Terefe
Information Technology Division Director at a insurance company
Technical support is excellent on a scale of one to ten I give technical support a ten.
Read full review of GitHub »
SekarSadasivam
Senior Engineering Manager at a logistics company
I have not heavily relied on GitHub support because most issues can be resolved with available open forums. However,...
Read full review of GitHub Code Scanning »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.