Compare Canonical vs GitHub

Canonical

Based on 141 reviews.

GitHub

Based on 164 reviews.

Sample Customers

Canonical Bazaar

Drizzle, Bugzilla, Mailman

GitHub

Dominion Enterprises, NASA, Braintree, SAP, CyberAgent

Popular Solutions

28 reviews

1 reviews

0 reviews

37 reviews

27 reviews

21 reviews

Top Industries

Computer Software Company

13%

University

10%

Manufacturing Company

Educational Organization

Financial Services Firm

14%

Computer Software Company

12%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kevin Haury
Head of mission at CapHornier
I use it for self-service applications, containerization, security, and backup. There are so many use cases; I can't...
Read full review of Ubuntu Linux »
ANDRE VINICIUS HAMERSKI
IT Private Cloud & Infrastructure Leader at Sicredi
We are implementing Vicarious, a vulnerability management tool, and have integrations with Kubernetes using APIs....
Read full review of Anbox Cloud »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 3

TarunRevalla
Software Engineer at a tech vendor
I use GitHub Copilot for various tasks, and its usage varies depending on the case and sometimes on the task itself....
Read full review of GitHub CoPilot »
Sabna Sainudeen
Director, Application Security at Carlsberg
I use GitHub Advanced Security for source code analysis and code scanning. It is integrated within my development...
Read full review of GitHub Advanced Security »
Pervez Roy
Solutions Architect at Small Systems LTD
We use GitHub for code repository alongside Bitbucket.
Read full review of GitHub »
Yshay Yaacobi
Co-Founder & Chief Technology Officer at Livecycle
We use Codespaces as a remote working environment as it provides a consistent working environment and compatibility...
Read full review of Codespaces »
Pratyay Banerjee
Senior Cloud Engineer - AWS at Bytedance
I am using GitHub Actions for continuous integration and continuous deployment, specifically deploying to Kubernetes...
Read full review of GitHub Actions »

Review 1 of 5

Customer Service

Juan Jose Anaya
Technical Manager at SAPEC
The solution’s technical support is not very good.
Read full review of Ubuntu Linux »
Mohanakrishnan Gopalakrishnan
Partner at Yushu
There is a lot of support available on the internet. Getting solutions is not difficult. People tend to use Google to...
Read full review of Ubuntu Linux »
Viktor Dolyna
DevOps Engineer at Integrity
We don't need the support. We can easily find answers on the internet.
Read full review of Ubuntu Linux »
ShaheenKapery
Solutions Architect at Altron
There are enough forums and other means of support for Ubuntu Linux that you don't need official group support.
Read full review of Ubuntu Linux »
ANDRE VINICIUS HAMERSKI
IT Private Cloud & Infrastructure Leader at Sicredi
We have an excellent experience with support from Canonical. They provide great support, and our experience with the...
Read full review of Anbox Cloud »
Jean Chamoun
Assistant Researcher at CNRS
The support available for Ubuntu is okay.
Read full review of Ubuntu Linux »
Anonymous User
Director, EPS at a healthcare company
I have never used their support.
Read full review of Ubuntu Linux »
Anonymous User
Information Technology Manager and ISMS Auditor at a consultancy
I am satisfied with the technical support.
Read full review of Ubuntu Linux »
Mariusz Czarnecki
CEO at SoniqSoft JRMM sp. z o.o. s.k.
I have never used their support. I am technical support.
Read full review of Ubuntu Linux »
Mac Wang
Project Manager at Realnux
I don't know of any free technical support that is available. We get support from the knowledge base or from the...
Read full review of Ubuntu Linux »
ErkanVarol
IT manager at Koleksiyon
I have never interacted with the solution's technical support.
Read full review of Ubuntu Linux »
Edward Stryzek
System Engineer at a non-profit
With the great support forums available, I have not needed to contact support as of yet.
Read full review of Ubuntu Linux »
Anonymous User
NOC Manager at a comms service provider
I have never had occasion to contact technical support.
Read full review of Ubuntu Linux »
Anonymous User
Vice President SOC Monitoring at a financial services firm
I never needed support for Ubuntu.
Read full review of Ubuntu Linux »
Anonymous User
Senior Developer at a tech services company
I used community support (and Google) for the issues I ran into and solved most within a short time.
Read full review of Ubuntu Linux »
Chirosca Alecsandru
Owner at Networks srl
I am not using the Enterprise support for Ubuntu. I am kind of used to it, and I know how to compile kernels and...
Read full review of Ubuntu Linux »
Stephen Murcott
System Administrator at j5 Software South Africa
Up to now we solved our own technical issues, like normal de-bugging. Other issues I like to solve by using different...
Read full review of Ubuntu Linux »
Anonymous User
Center Head - Goa Regional Delivery Center. at a tech services company
I have not had much contact with technical support, not recently at any rate. I now work as an architect and don't...
Read full review of Ubuntu Linux »
Somchai Quint
Owner at a tech services company
I have never used the technical support.
Read full review of Ubuntu Linux »
Shepherd Nhongo
Team Leader Infrastructure Management Services at a tech services company
The Ubuntu paid support is probably second to none because we have never needed it. The community support is so...
Read full review of Ubuntu Linux »
Augusta Marbenny
MIS Specialist at a agriculture
Our engineers have received all the commands for the command prompt they needed by using the online support you can...
Read full review of Ubuntu Linux »
Bernard Bassil
System Manager at a educational organization
We don't use any external support. The documentation is very useful with any kind of issues and we easily find a...
Read full review of Ubuntu Linux »
Bejoy R
Unix Admin at a energy/utilities company
I have never contacted technical support.
Read full review of Ubuntu Linux »
Mahdi Bahmani
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
I haven't used Ubuntu's support up until now. In most situations, my colleagues and I can resolve problems based on...
Read full review of Ubuntu Linux »
Anonymous User
Cyber Security Engineer at a manufacturing company
I have not contacted technical support.
Read full review of Ubuntu Linux »
Mohamed Anees
Lead DevOps Engineer at Etisalat
We haven't contacted technical support recently, but I think we did in the beginning. It was good.
Read full review of Ubuntu Linux »
Anonymous User
Programma / Project Manager at a transportation company
I've never dealt with technical support directly. I can't speak to how helpful or responsive they are, as I have...
Read full review of Ubuntu Linux »
Anonymous User
Head of Security at a computer software company
The solution is open source and has no technical support.
Read full review of Ubuntu Linux »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
There is a large community online.
Read full review of Ubuntu Linux »
Anonymous User
Head of Technical Support at a real estate/law firm
We don't use technical support. We have our own team and we learn as we go on our own.
Read full review of Ubuntu Linux »

Review 1 of 30

VijayKumar27
Software Engineer at The American College
Technical support for GitHub is available.
Read full review of GitHub CoPilot »
Zeeshan Rauf
Software Engineer at OZ
I've never directly contacted technical support. As a developer, I'm not the one who would be contacting technical...
Read full review of GitHub »
Haresh Ghatala
Senior Lead Mobile App Developer at a financial services firm
The support is average; they can be inconsistent and it would be good if they were more responsive.
Read full review of GitHub »
Athmabhuthi H
Managing Consultant at Wipro Limited
I haven't interacted with the support team because things are working well and we've never had issues with the platform.
Read full review of GitHub »
Yshay Yaacobi
Co-Founder & Chief Technology Officer at Livecycle
I haven't needed to contact technical support, so I don't have experience with their service.
Read full review of Codespaces »
TarunRevalla
Software Engineer at a tech vendor
GitHub's forum support and community are excellent. With a large user base, it covers a wide range of questions, from...
Read full review of GitHub CoPilot »
MohamedMostafa1
Chief Software Engineer at Valeo
The support team provides ample support.
Read full review of GitHub Actions »
ItzaBlanco
Software Engineer at Creditas
I never use the technical support of GitHub. I believe it's user-friendly but I've never needed to access it.
Read full review of GitHub »
Ashish Makasare
AWS & Azure DevOps Engineer at Cravita Technologies India Private Limited
As a technical support approach, issues are addressed directly through client communication. We manage issues arising...
Read full review of GitHub Actions »
Sirinat-Paphatsirinatthi
Co-Founder at Cloud NC
The customer service and support is fine.
Read full review of GitHub Advanced Security »
HappyBhalla
Senior Software Developer at Gojek
The customer service and support are okay.
Read full review of GitHub CoPilot »
Anuj-Kataria
QA Manager at Next Solutions
GitHub provides technical support, although I haven't had the need to consult them.
Read full review of GitHub »
Mallik-Kesavaraju
Independent Consultant at Selfemployed
The support team is knowledgeable and responsive.
Read full review of GitHub CoPilot »
RiteshKapse
IT Analyst at Envidia Graphics Private Limited
The support could improve. I have received online discussion forum support but it could improve.
Read full review of GitHub »
Anas-Khan
Senior DevOps Engineer at TPL
We do not have experience with customer service and support.
Read full review of npm »
CirveshDaga
Enterprise Architect at Tech Mahindra
I have not used the support from GitHub.
Read full review of GitHub »
Aayushi Tailor
Senior Mobile Application Developer at qodors
GitHub's support team is really good.
Read full review of GitHub »
Jai_Prakash
Senior Manager IT at OakNorth Bank
The solution’s technical support is very good.
Read full review of GitHub »
Vishal Karanjkar
Site Head - IOT NW Products & Solutions at Itron, Inc.
I have not contacted technical support to need to contact support.
Read full review of GitHub »
Anonymous User
Software Engineer at a tech services company
I haven't had the chance to contact support, and therefore cannot really comment on how helpful or responsive they...
Read full review of GitHub »
Subramanian Kuthalingam
CTO at Cantier Inc
We didn't have to contact them because it is very user-friendly and easy to use. For any help, you can go to the...
Read full review of GitHub »
JOSE AVALOS AQUINO
Account Manager at a media company
I rate the technical support a nine out of ten.
Read full review of GitHub CoPilot »
nilihz
Enterprise Architect at a tech company
We very seldom need support.
Read full review of GitHub »
Diptayan Chaudhuri
Developer at Kenvue
I haven't reached out to the technical support yet.
Read full review of Codespaces »
Reuel Oliver
Executive Director at Naga City Investment Board
The product does have a good community around it that can assist users. We've never reached out to GitHub technical...
Read full review of GitHub »
Anonymous User
Solutions Architect at a government
The technical support was very good.
Read full review of GitHub »
Letarik Terefe
Information Technology Division Director at Ethiopian Roads Administration
Technical support is excellent on a scale of one to ten I give technical support a ten.
Read full review of GitHub »
AlexandruVasile
DevOps Engineer at Alm Brand
I would rate GitHub ( /products/github-reviews )'s technical support as a nine out of ten. It would be nice if they...
Read full review of GitHub Advanced Security »
Anonymous User
It manager at a outsourcing company
We have never contacted GitHub support. Everything works well, and there have been no issues.
Read full review of WatchTower »
Daleep R
Chief Technology Officer at Teslon Technologies Pvt Ltd
We haven't required external technical support since our team is competent enough to manage on its own.
Read full review of GitHub Actions »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.