Compare Canonical vs GitHub

Canonical

Based on 155 reviews.

GitHub

Based on 195 reviews.

Sample Customers

Canonical Bazaar

Drizzle, Bugzilla, Mailman

GitHub

Dominion Enterprises, NASA, Braintree, SAP, CyberAgent

Popular Solutions

Ubuntu Linux

10 reviews

Anbox Cloud

5 reviews

Ubuntu 24.04 LTS - Noble (Arm)

2 reviews

GitHub

27 reviews

GitHub CoPilot

16 reviews

GitHub Actions

15 reviews

Top Industries

Insurance Company

12%

Comms Service Provider

10%

Computer Software Company

Construction Company

Financial Services Firm

15%

Manufacturing Company

Computer Software Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

IsaacHernandez
Senior Technical Lead QA at a computer software company
Our main use case for Anbox Cloud is running Android applications in the cloud for scalable testing and remote...
Read full review of Anbox Cloud »
Siddhit-Renake
Technology Architect at Hewlett Packard Enterprise
Canonical LXD is used as a technology for spinning containers for infrastructure requirements. Canonical LXD is...
Read full review of Canonical LXD »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 3

TusharShankar
QA Manager at Synechron
There are multiple use cases for this product because it is tied in with LLMs altogether. I have been using it for...
Read full review of GitHub CoPilot »
Abdulmunafz Mct
Full Stack Developer at Sri Krishna Arts and Science
I use GitHub for maintaining repositories, as it is easy to maintain freelance projects and to store college...
Read full review of GitHub »
RituRaj
SDE 2 at Virtusa
My main use case for Codespaces is in backend development and quick project onboarding. Day-to-day I use it to spin...
Read full review of Codespaces »
Bharadwaj Deepak Mohapatra
DevOps Engineer at ENTERPRISE SYSTEM SOLUTIONS LIMITED
The main use case for GitHub Actions is maintaining enterprise repositories in private for security reasons, because...
Read full review of GitHub Actions »
Devendiran Kandan
DevOps Engineer at a tech vendor
I'm working with software development nowadays. As a process, we are using the dependent bot alerts and the code...
Read full review of GitHub Advanced Security »

Review 1 of 5

Customer Service

David-Henderson
Cyber security consultant at ASSOCIATION FOR COMPUTING MACHINERY
I have never used technical support yet.
Read full review of Ubuntu Linux »
Juan Jose Anaya
Technical Manager at SAPEC
The solution’s technical support is not very good.
Read full review of Ubuntu Linux »
Danie Joubert
Managing Director at ProQuanta
The support has been good overall. We haven't needed it often, only raising a few support tickets in two years, and...
Read full review of Ubuntu Linux »
Madhurya Dutta
IT Associate at GNRC Hospitals
I have utilized community forums for VMware-related queries.
Read full review of Ubuntu Linux »
SAMUELMWANGI
Director at Calidad Systems Limited
There is a wide range of community support available online for any issues you might have. I have had an excellent...
Read full review of Ubuntu Linux »
ANDRE VINICIUS HAMERSKI
IT Private Cloud & Infrastructure Leader at Sicredi
We have an excellent experience with support from Canonical. They provide great support, and our experience with the...
Read full review of Anbox Cloud »
Martin Prous
Systems Engineering - SigFox Paraguay at TEISA
I have never rated the support or customer service of Ubuntu Linux as I have never used it.
Read full review of Ubuntu Linux »
David Titus
Associate Vice President at Zinsa Technologies
We spoke with customer support six months back, and they were really responsive, well-trained, and resolved our query...
Read full review of Anbox Cloud »
Amudhan Pandian
Senior Engineer - Cloud and datacenter at a media company
I have not used Ubuntu technical support directly. I've mostly used the community and documents available.
Read full review of Ubuntu Linux »
abhinav singh
Security Expert at a financial services firm
We have never used technical support.
Read full review of Ubuntu Linux »
Anonymous User
Works at a real estate/law firm
We have not contacted technical support.
Read full review of Ubuntu Linux »
Somchai Quint
Owner at a tech services company
I have never used the technical support.
Read full review of Ubuntu Linux »
Anonymous User
Founder at a tech services company
In our experience with customer service we have definitely been satisfied.
Read full review of Ubuntu Linux »
Anonymous User
Cloud Specialist at a tech services company
I have never contacted their support team.
Read full review of Ubuntu Linux »
Anonymous User
Embedded Engineer at a engineering company
The solution's technical support is good. We get quick answers to our queries on Ubuntu forums.
Read full review of Ubuntu Linux »
Bernard Bassil
System Manager at a educational organization
We don't use any external support. The documentation is very useful with any kind of issues and we easily find a...
Read full review of Ubuntu Linux »
Charles White Jr
Lead Desktop Support Technician at a healthcare company
I never had to reach out to tech support for anything. Usually, I can find what I need by Googling it and getting an...
Read full review of Ubuntu Linux »
Anonymous User
Founder and CEO at a tech services company
I didn´t have to ask for technical support. Their documentation solved my problems.
Read full review of Ubuntu Linux »
ErkanVarol
IT manager at Koleksiyon
I have never interacted with the solution's technical support.
Read full review of Ubuntu Linux »
Anonymous User
NOC Manager at a comms service provider
I have never had occasion to contact technical support.
Read full review of Ubuntu Linux »
Anonymous User
Director, EPS at a healthcare company
I have never used their support.
Read full review of Ubuntu Linux »
Anonymous User
Computer Manager at a university
I've never used technical support in the past. I can't speak to how helpful or responsive they are.
Read full review of Ubuntu Linux »
Anonymous User
Senior System Administrator at a financial services firm
We don't pay for technical support so we can't use it in Turkey.
Read full review of Ubuntu Linux »
Anonymous User
Technician / Network & Systems Administrator, ITAS Program at a university
I've never dealt with their tech support.
Read full review of Ubuntu Linux »
Anonymous User
Solution Architect / Head of DevOps Engineer at a tech services company
We don't really deal with technical support per see. It's a free-to-use open-source solution. The way it works is it...
Read full review of Ubuntu Linux »
Anonymous User
Assistant Researcher at CNRS
The support available for Ubuntu is okay.
Read full review of Ubuntu Linux »
ManishK
Director at SafeSquid Labs
It is not very difficult for us to find support for Ubuntu Linux by ourselves since we have already been using it for...
Read full review of Ubuntu Linux »
Anonymous User
Senior System Engineer at a computer software company
I have not needed to contact technical support.
Read full review of Ubuntu Linux »
DEEPEN DHULLA
Director & CTO at TechnoInfotech
We have hardly needed to contact technical support. The solution has good documentation and a community forum for...
Read full review of Ubuntu Linux »
Anonymous User
Informatico aziendale at a tech services company
Customer Service: I don't pay for a customer service, so I can't answer. Technical Support: I don't pay for a...
Read full review of Ubuntu Linux »

Review 1 of 30

Dimitris Iracleous
Lead Technical Instructor at Code.Hub
We use support from Microsoft's online documentation and resources. We don't need to contact human support.
Read full review of GitHub CoPilot »
TarunRevalla
Software Engineer at a tech vendor
GitHub's forum support and community are excellent. With a large user base, it covers a wide range of questions, from...
Read full review of GitHub CoPilot »
PiyushTripathi
Senior Software Engineer at a consultancy
Until now, we haven't faced any issue that required us to connect with customer support. Everything is working fine...
Read full review of GitHub »
Devendiran Kandan
DevOps Engineer at a tech vendor
GitHub directly does not support in the traditional sense. It's like a forum. They support but over email only.
Read full review of GitHub Advanced Security »
HappyBhalla
Senior Software Developer at Gojek
The customer service and support are okay.
Read full review of GitHub CoPilot »
ItzaBlanco
Software Engineer at Creditas
I never use the technical support of GitHub. I believe it's user-friendly but I've never needed to access it.
Read full review of GitHub »
Daniel Piessens
CEO at RevealRx LLC
I read the documentation, but we haven't had any need for tech support.
Read full review of GitHub »
TusharShankar
QA Manager at Synechron

Read full review of GitHub CoPilot »
Muzammil Riaz
Senior Test Engineer at a outsourcing company
I haven't had the need to contact GitHub support since we've managed to solve our issues internally.
Read full review of GitHub Actions »
Nandini Rao
Senior Engineer at Innominds
I have not contacted the technical support of NPM.
Read full review of npm »
Aeron Gonzales
Quality Assurance Analyst at a tech services company
Some forums help you get answers faster since you just type in your concern and see resolutions from other engineers....
Read full review of GitHub »
Harsh Dabas
Senior QA Automation Engineer at LogMeIn, Inc.
We found some issues with BrowserStack as well, and at that time, we used to raise the issue to the BrowserStack...
Read full review of npm »
Dimitris Iracleous
Lead Technical Instructor at Code.Hub
I haven't contacted support yet since we can find documentation online.
Read full review of GitHub »
Shrishti Sisodia
Associate Manager at HCL Technologies
They are very quick.
Read full review of GitHub »
MuhammadAzhar Khan
Senior DevOps Engineer at Alibaba Group
I have not interacted with technical support for GitHub Actions. It might be because the free version does not...
Read full review of GitHub Actions »
Vengadesh Raj
Engineer - Product and Platform Engineering at Altimetrik (Deployed at FORD)
I don't have any experience with technical support for GitHub.
Read full review of GitHub »
Anonymous User
Works at a pharma/biotech company
Our technical support experience has been quite good in terms of response and expertise.
Read full review of GitHub »
nilihz
Enterprise Architect at a tech company
We very seldom need support.
Read full review of GitHub »
MOHD ZAID WAQIYUDDINMOHD ZULKIFLI
Analytics Solution Manager at Credence Tech
We haven't needed much regarding GitHub Actions support. Recently since we started using AI Chat GPT for GitHub...
Read full review of GitHub Actions »
BhavneetKaur
Vice President of Products at C5i
I have not interacted with the technical support for GitHub CoPilot yet.
Read full review of GitHub CoPilot »
Majd Alasfar
AppSec engineer at EastNets Holding Ltd.
GitHub technical support is excellent. I would rate it ten out of ten.
Read full review of GitHub CoPilot »
Anonymous User
Database developer at a university
I have never reached out for customer support.
Read full review of GitHub »
AlexandruVasile
DevOps Engineer at Alm Brand
I would rate GitHub's technical support as a nine out of ten. It would be nice if they could reply quicker, but I...
Read full review of GitHub Advanced Security »
Daleep R
Chief Technology Officer at Teslon Technologies Pvt Ltd
We haven't required external technical support since our team is competent enough to manage on its own.
Read full review of GitHub Actions »
Subramanian Kuthalingam
CTO at Cantier Inc
We didn't have to contact them because it is very user-friendly and easy to use. For any help, you can go to the...
Read full review of GitHub »
JOSE AVALOS AQUINO
Account Manager at a media company
I rate the technical support a nine out of ten.
Read full review of GitHub CoPilot »
Omark
Department Manager at a tech services company
I contacted technical support one time to open a ticket. However, I haven't needed to rely on it. Basically, I'm...
Read full review of GitHub »
Anonymous User
student at a university
I have not needed to reach out to GitHub CoPilot support directly. Most of the issues I have encountered were small...
Read full review of GitHub CoPilot »
Wasanchai Homthip
Business Mobility Development (AVP-BMD) at SC Asset
I have contacted the solution's technical support.
Read full review of GitHub Actions »
Majd Alasfar
AppSec engineer at EastNets Holding Ltd.
GitHub provides high-quality technical support. I have not faced any issues, possibly because I did not need to...
Read full review of GitHub Advanced Security »

Review 1 of 30

Technical Support

No Data Available

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