Compare Canonical vs GitHub

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Canonical

Based on 160 reviews.

GitHub

Based on 197 reviews.

Sample Customers

Canonical Bazaar

Drizzle, Bugzilla, Mailman

GitHub

Dominion Enterprises, NASA, Braintree, SAP, CyberAgent

Popular Solutions

15 reviews

4 reviews

Ubuntu 24.04 LTS - Noble (Arm)

2 reviews

16 reviews

10 reviews

11 reviews

Top Industries

Comms Service Provider

12%

Insurance Company

12%

Construction Company

8%

Financial Services Firm

8%

Financial Services Firm

15%

Manufacturing Company

8%

Comms Service Provider

7%

Computer Software Company

7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

IsaacHernandez
Senior Technical Lead QA at a computer software company
Our main use case for Anbox Cloud is running Android applications in the cloud for scalable testing and remote...
Read full review of Anbox Cloud »
Siddhit-Renake
Technology Architect at Hewlett Packard Enterprise
Canonical LXD is used as a technology for spinning containers for infrastructure requirements. Canonical LXD is...
Read full review of Canonical LXD »
Anonymous User
Associate Cloud Operations Engineer at a tech vendor
I basically work only in Linux because I'm a Linux system administrator, so I preferably only work in Linux systems....
Read full review of Ubuntu Linux »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 4

TusharShankar
QA Manager at Synechron
There are multiple use cases for this product because it is tied in with LLMs altogether. I have been using it for...
Read full review of GitHub CoPilot »
Abdulmunafz Mct
Full Stack Developer at Sri Krishna Arts and Science
I use GitHub for maintaining repositories, as it is easy to maintain freelance projects and to store college...
Read full review of GitHub »
RituRaj
SDE 2 at Virtusa
My main use case for Codespaces is in backend development and quick project onboarding. Day-to-day I use it to spin...
Read full review of Codespaces »
Bharadwaj Deepak Mohapatra
DevOps Engineer at ENTERPRISE SYSTEM SOLUTIONS LIMITED
The main use case for GitHub Actions is maintaining enterprise repositories in private for security reasons, because...
Read full review of GitHub Actions »
Devendiran Kandan
DevOps Engineer at a tech vendor
I'm working with software development nowadays. As a process, we are using the dependent bot alerts and the code...
Read full review of GitHub Advanced Security »

Review 1 of 5

Customer Service

ANDRE VINICIUS HAMERSKI
IT Private Cloud & Infrastructure Leader at Sicredi
We have an excellent experience with support from Canonical. They provide great support, and our experience with the...
Read full review of Anbox Cloud »
Franco PaoloCarranza
Founder and CEO at Applied Labs
Support for Ubuntu Linux is the reason I rated this solution a perfect score, because if you open a ticket, they will...
Read full review of Ubuntu Linux »
PrashantSharma
BA at a computer software company
IT helps at times, so that is who we reach out to. It was our IT support person who helped us out. We have never had...
Read full review of Ubuntu Linux »
Viktor Dolyna
DevOps Engineer at Integrity
I do not have experience with technical support.
Read full review of Ubuntu Linux »
SAMUELMWANGI
Director at Calidad Systems Limited
There is a wide range of community support available online for any issues you might have. I have had an excellent...
Read full review of Ubuntu Linux »
Kevin Honde
Data Solution Architect at Econet Wireless Zimbabwe
We have not had any technical support issues.
Read full review of Ubuntu Linux »
Juan Jose Anaya
Technical Manager at SAPEC
The solution’s technical support is not very good.
Read full review of Ubuntu Linux »
Bahattin Yetismis
CTO at BE1 consultancy
We do not use support because the answers in the community forums are enough for us. If we gain more customers in the...
Read full review of Ubuntu Linux »
Anonymous User
IP/MPLS Engineer at a comms service provider
We don't get technical support from people. If we need an answer to a problem, we need to seek it out online.
Read full review of Ubuntu Linux »
Anonymous User
Assistant Researcher at CNRS
The support available for Ubuntu is okay.
Read full review of Ubuntu Linux »
Anonymous User
Researcher (telecommunication networks, smart cities and IoT) at a university
The technical support is quite good. It's a large community with many tutorials and books available.
Read full review of Ubuntu Linux »
Anonymous User
Operations Manager at a retailer
We haven't yet dealt with technical support in any way. Therefore, I can't speak to their level of knowledge or...
Read full review of Ubuntu Linux »
Anonymous User
Head of Security at a computer software company
The solution is open source and has no technical support.
Read full review of Ubuntu Linux »
Anonymous User
System Admin at a comms service provider
I don't know anything about the tech support of Ubuntu 24.04 LTS - Noble (Arm), as I have not escalated any questions...
Read full review of Ubuntu 24.04 LTS - Noble (Arm) »
Anonymous User
Computer Manager at a university
I've never used technical support in the past. I can't speak to how helpful or responsive they are.
Read full review of Ubuntu Linux »
Hoveran Gao
Director of Linux Platform Software Institute at a consumer goods company
The technical support is okay. We do not have to get in touch with them often but when you need them the support is...
Read full review of Ubuntu Linux »
Anonymous User
Project Manager at a comms service provider
I have never used technical support. I only use research on the internet.
Read full review of Ubuntu Linux »
Augusta Marbenny
MIS Specialist at a agriculture
Our engineers have received all the commands for the command prompt they needed by using the online support you can...
Read full review of Ubuntu Linux »
ManishK
Director at SafeSquid Labs
It is not very difficult for us to find support for Ubuntu Linux by ourselves since we have already been using it for...
Read full review of Ubuntu Linux »
Anonymous User
Solution Architect / Head of DevOps Engineer at a tech services company
We don't really deal with technical support per see. It's a free-to-use open-source solution. The way it works is it...
Read full review of Ubuntu Linux »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
There is a large community online.
Read full review of Ubuntu Linux »
DEEPEN DHULLA
Director & CTO at TechnoInfotech
We have hardly needed to contact technical support. The solution has good documentation and a community forum for...
Read full review of Ubuntu Linux »
hugodpereira
Computer engineering student at a educational organization
There is a large open-sourced community that is helpful. I had a lot of problems when starting out and there was...
Read full review of Ubuntu Linux »
Anonymous User
IT Manager at a retailer
Customer Service: Not applicable. Technical Support: Not applicable.
Read full review of Ubuntu Linux »
Anonymous User
Executive Director at a tech services company
I am satisfied with their technical support.
Read full review of Ubuntu Linux »
Mohammad Rosli Sukri
manager at SSDU Innovations
For technical support, I would give it an eight out of ten because I don't really need to rely on their technical...
Read full review of Ubuntu Linux »
Anonymous User
Information Technology Manager and ISMS Auditor at a consultancy
I am satisfied with the technical support.
Read full review of Ubuntu Linux »
Anonymous User
Head of Technical Support at a real estate/law firm
We don't use technical support. We have our own team and we learn as we go on our own.
Read full review of Ubuntu Linux »
Mohamed Anees
Lead DevOps Engineer at Etisalat
We haven't contacted technical support recently, but I think we did in the beginning. It was good.
Read full review of Ubuntu Linux »
Thong Nguyen
Bachelor of Engineering at Vaasan ammattikorkeakoulu VAMK University of Applied Sciences
I utilize community resources and ChatGPT for support. The community around Ubuntu Linux is beneficial, providing...
Read full review of Ubuntu Linux »

Review 1 of 30

MuhammadAzhar Khan
Senior DevOps Engineer at Alibaba Group
I have not interacted with technical support for GitHub Actions. It might be because the free version does not...
Read full review of GitHub Actions »
Raja Nagendra Kumar
C.T.O at a computer software company
I would provide feedback on technical support from GitHub, which operates through forum support. I would rate this...
Read full review of GitHub Issues »
Vishal Karanjkar
Site Head - IOT NW Products & Solutions at Itron, Inc.
I have not contacted technical support to need to contact support.
Read full review of GitHub »
Sameer AHAMED
Senior Software Engineer at Huawei Technologies India
We haven't encountered an issue we couldn't fix ourselves or by using Stack Overflow or Google, so good community...
Read full review of GitHub »
Rafael De Andrés Ateca
Digital Transformation Advisor and Manager at RA Projects & Advisory S.L.
The company I work with has a support team for this tool. They are covered with the technical teams.
Read full review of GitHub Actions »
Zeeshan Rauf
Software Engineer at OZ
I've never directly contacted technical support. As a developer, I'm not the one who would be contacting technical...
Read full review of GitHub »
ItzaBlanco
Software Engineer at Creditas
I never use the technical support of GitHub. I believe it's user-friendly but I've never needed to access it.
Read full review of GitHub »
Gourav Suri
Title Architect Lead at a tech vendor
I've never used technical support for GitHub. I can't say if they would be responsive or helpful.
Read full review of GitHub »
Dimitris Iracleous
Lead Technical Instructor at Code.Hub
I haven't contacted support yet since we can find documentation online.
Read full review of GitHub »
Sandeep Mutalik
Co-Founder at S2R2 Technologies Pvt Ltd
In my company, we never had a reason to make a request with the product's support team. I have never contacted the...
Read full review of GitHub Actions »
Mallik-Kesavaraju
Independent Consultant at Selfemployed
The support team is knowledgeable and responsive.
Read full review of GitHub CoPilot »
CJ Aulisa
Contact Center Consultant at okiBoe Group
I haven't encountered any issues. When I do, I just call our IT group. I haven't had any problems with it, unlike...
Read full review of GitHub CoPilot »
Sirinat-Paphatsirinatthi
Co-Founder at Cloud NC
The customer service and support is fine.
Read full review of GitHub Advanced Security »
Harsh Dabas
Senior QA Automation Engineer at LogMeIn, Inc.
We found some issues with BrowserStack as well, and at that time, we used to raise the issue to the BrowserStack...
Read full review of npm »
Mahender Nirwan
Software developer at TAIGLE LLC
We haven't contacted the technical support team. There is plenty of documentation available. Also, some searching...
Read full review of GitHub Actions »
Yshay Yaacobi
Co-Founder & Chief Technology Officer at Livecycle
I haven't needed to contact technical support, so I don't have experience with their service.
Read full review of Codespaces »
Anas-Khan
Senior DevOps Engineer at TPL
We do not have experience with customer service and support.
Read full review of npm »
Shrishti Sisodia
Associate Manager at HCL Technologies
They are very quick.
Read full review of GitHub »
Anonymous User
it specialist at a tech services company
Technical support is good but it can be improved.
Read full review of GitHub Actions »
Anu Kaple
Technical Lead at FD
We have an infrastructure team that handles technical support and everything else. The things we need are easily...
Read full review of GitHub »
Anonymous User
Technical Program Manager at a healthcare company
We extensively collaborate with their professional services team for assistance. Our interactions have included...
Read full review of GitHub Advanced Security »
AlexandruVasile
DevOps Engineer at Alm Brand
I would rate GitHub's technical support as a nine out of ten. It would be nice if they could reply quicker, but I...
Read full review of GitHub Advanced Security »
Anonymous User
DevOps Lead at a computer software company
We refer to the Microsoft documentation in case of technical issues.
Read full review of GitHub Advanced Security »
OveHolmberg
Freelance at Freelancer
We have not reached out for technical support, so I cannot rate the customer service.
Read full review of GitHub »
Massimo Picco
Managing Director at Enigen Italia
We have never needed to contact technical support. Any problems that we have had, we have always been able to solve....
Read full review of GitHub »
Anonymous User
soln architect at a newspaper
I have not dealt with GitHub's customer service directly. Technical issues typically go through the DevOps teams, the...
Read full review of GitHub Code Scanning »
BhavneetKaur
Vice President of Products at C5i
I have not interacted with the technical support for GitHub CoPilot yet.
Read full review of GitHub CoPilot »
Omark
Department Manager at a tech services company
I contacted technical support one time to open a ticket. However, I haven't needed to rely on it. Basically, I'm...
Read full review of GitHub »
Sai Nyayapathi
Associate Test Engineer at OSI Consulting, Inc.
We've never contacted GitHub support. If we have a technical issue, I'll usually search for answers online. It's the...
Read full review of GitHub »
Mohan_S
Information Technology Specialist at Brandix
I had to make use of technical support two months back, when I first started working and had a learning curve. This...
Read full review of GitHub »

Review 1 of 30

Technical Support

No Data Available

No Data Available

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