Compare Canonical vs GitHub

Canonical

Based on 159 reviews.

GitHub

Based on 195 reviews.

Sample Customers

Canonical Bazaar

Drizzle, Bugzilla, Mailman

GitHub

Dominion Enterprises, NASA, Braintree, SAP, CyberAgent

Popular Solutions

Ubuntu Linux

16 reviews

Anbox Cloud

3 reviews

Ubuntu 24.04 LTS - Noble (Arm)

2 reviews

GitHub

27 reviews

GitHub CoPilot

20 reviews

GitHub Actions

15 reviews

Top Industries

Insurance Company

12%

Comms Service Provider

10%

Manufacturing Company

Construction Company

Financial Services Firm

15%

Manufacturing Company

Computer Software Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Garima Vyas Purohit
Sr Manager - Corporate Training and Placements at a educational organization
Ubuntu Linux is our primary operating system for day-to-day development work. Our developers use it as their main...
Read full review of Ubuntu Linux »
Siddhit-Renake
Technology Architect at Hewlett Packard Enterprise
Canonical LXD is used as a technology for spinning containers for infrastructure requirements. Canonical LXD is...
Read full review of Canonical LXD »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 3

TusharShankar
QA Manager at Synechron
There are multiple use cases for this product because it is tied in with LLMs altogether. I have been using it for...
Read full review of GitHub CoPilot »
Abdulmunafz Mct
Full Stack Developer at Sri Krishna Arts and Science
I use GitHub for maintaining repositories, as it is easy to maintain freelance projects and to store college...
Read full review of GitHub »
RituRaj
SDE 2 at Virtusa
My main use case for Codespaces is in backend development and quick project onboarding. Day-to-day I use it to spin...
Read full review of Codespaces »
Bharadwaj Deepak Mohapatra
DevOps Engineer at ENTERPRISE SYSTEM SOLUTIONS LIMITED
The main use case for GitHub Actions is maintaining enterprise repositories in private for security reasons, because...
Read full review of GitHub Actions »
Devendiran Kandan
DevOps Engineer at a tech vendor
I'm working with software development nowadays. As a process, we are using the dependent bot alerts and the code...
Read full review of GitHub Advanced Security »

Review 1 of 5

Customer Service

Viktor Dolyna
DevOps Engineer at Integrity
We don't need the support. We can easily find answers on the internet.
Read full review of Ubuntu Linux »
Kevin Honde
Data Solution Architect at Econet Wireless Zimbabwe
We have not had any technical support issues.
Read full review of Ubuntu Linux »
Viktor Dolyna
DevOps Engineer at Integrity
I do not have experience with technical support.
Read full review of Ubuntu Linux »
Madhurya Dutta
IT Associate at GNRC Hospitals
I have utilized community forums for VMware-related queries.
Read full review of Ubuntu Linux »
Garima Vyas Purohit
Sr Manager - Corporate Training and Placements at a educational organization
There are a few things that have frustrated us that are worth mentioning about Ubuntu Linux. Support response time is...
Read full review of Ubuntu Linux »
Martin Prous
Systems Engineering - SigFox Paraguay at TEISA
I have never rated the support or customer service of Ubuntu Linux as I have never used it.
Read full review of Ubuntu Linux »
Anonymous User
Technical Content Writer at a computer software company
We've never contacted technical support. It's open-source. There is a growing community around it. The tech support...
Read full review of Ubuntu Linux »
Mohammad Rosli Sukri
manager at SSDU Innovations
For technical support, I would give it an eight out of ten because I don't really need to rely on their technical...
Read full review of Ubuntu Linux »
Anonymous User
Information Technology System Administrator at a outsourcing company
Canonical does not provide us with technical support for the solution.
Read full review of Ubuntu Linux »
Anonymous User
Center Head - Goa Regional Delivery Center. at a tech services company
I have not had much contact with technical support, not recently at any rate. I now work as an architect and don't...
Read full review of Ubuntu Linux »
Anonymous User
IT Manager at a tech services company
I never contacted customer support. Maybe in the future I will contact Ubuntu technical support. For now, when we...
Read full review of Ubuntu Linux »
Anonymous User
Works at a real estate/law firm
We have not contacted technical support.
Read full review of Ubuntu Linux »
Mohd Fadhil
Security Engineer at Mavisco Resources Sdn Bhd
I deployed the product myself.
Read full review of Ubuntu Linux »
Anonymous User
Head of Technical Support at a real estate/law firm
We don't use technical support. We have our own team and we learn as we go on our own.
Read full review of Ubuntu Linux »
Nicholas De Villiers
System Administrator at Figment Design Laboratories
The Ubuntu and Linux community has been extremely helpful when it comes to issues we have experienced. Ubuntu logs...
Read full review of Ubuntu Linux »
Anonymous User
Director, CTO, Co-Founder at a tech services company
We have not required canonical support. There is a good online community for support issues which may arise and, as...
Read full review of Ubuntu Linux »
Anonymous User
Senior System Administrator at a financial services firm
We don't pay for technical support so we can't use it in Turkey.
Read full review of Ubuntu Linux »
Mahdi Bahmani
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
I haven't used Ubuntu's support up until now. In most situations, my colleagues and I can resolve problems based on...
Read full review of Ubuntu Linux »
Anonymous User
Assistant Researcher at CNRS
The support available for Ubuntu is okay.
Read full review of Ubuntu Linux »
Anonymous User
IP/MPLS Engineer at a comms service provider
We don't get technical support from people. If we need an answer to a problem, we need to seek it out online.
Read full review of Ubuntu Linux »
Anonymous User
IT manager at a agriculture
Ubuntu does not offer local tech support, thus necessitating that we take advantage of Microsoft Window's.
Read full review of Ubuntu Linux »
Anonymous User
Vice President SOC Monitoring at a financial services firm
I never needed support for Ubuntu.
Read full review of Ubuntu Linux »
Florent ADODO
IT Assistant at Hotel 2 Fevrier
The technical support has been very responsive. Additionally, they have forums and chats as alternatives.
Read full review of Ubuntu Linux »
JohanWiklund
System Administrator at Maxar Technologies
We don't have any paid support. We use open-source knowledge bases or forums. We're used to that, so that works fine...
Read full review of Ubuntu Linux »
David Stevenson
Manging Director at Winworth UK
I contacted Red Hat technical support around six years ago due to a problem I was encountering. They responded well,...
Read full review of Ubuntu Linux »
Anonymous User
Director, EPS at a healthcare company
I have never used their support.
Read full review of Ubuntu Linux »
Shepherd Nhongo
Team Leader Infrastructure Management Services at a tech services company
The Ubuntu paid support is probably second to none because we have never needed it. The community support is so...
Read full review of Ubuntu Linux »
ErkanVarol
IT manager at Koleksiyon
I have never interacted with the solution's technical support.
Read full review of Ubuntu Linux »
HamidShariati
Works
I prefer to use the community, rather than technical support. I'm able to solve my problems using the community. It's...
Read full review of Ubuntu Linux »
Somchai Quint
Owner at a tech services company
I have never used the technical support.
Read full review of Ubuntu Linux »

Review 1 of 30

Jai_Prakash
Senior Manager IT at OakNorth Bank
The solution’s technical support is very good.
Read full review of GitHub »
Haresh Ghatala
Senior Lead Mobile App Developer at a financial services firm
The support is average; they can be inconsistent and it would be good if they were more responsive.
Read full review of GitHub »
Daniel Piessens
CEO at RevealRx LLC
I read the documentation, but we haven't had any need for tech support.
Read full review of GitHub »
VijayKumar27
Software Engineer at The American College
Technical support for GitHub is available.
Read full review of GitHub CoPilot »
Ashish Makasare
Cloud Engineer at Offshore IT Mitra
As a technical support approach, issues are addressed directly through client communication. We manage issues arising...
Read full review of GitHub Actions »
AndreyRogov
CEO at Konus
The technical support for this solution is good.
Read full review of GitHub »
CJ Aulisa
Contact Center Consultant at okiBoe Group
I haven't encountered any issues. When I do, I just call our IT group. I haven't had any problems with it, unlike...
Read full review of GitHub CoPilot »
Samir Faruqui
Manager Digital Transformation at a manufacturing company
I have never had to contact technical support.
Read full review of GitHub »
CirveshDaga
Enterprise Architect at Tech Mahindra
I have not used the support from GitHub.
Read full review of GitHub »
Vishal Karanjkar
Site Head - IOT NW Products & Solutions at Itron, Inc.
I have not contacted technical support to need to contact support.
Read full review of GitHub »
Chinmay Banerjee
Advisor Adtech/Martech/API product/project Engineering at a financial services firm
I rate the technical support an eight and a half out of ten.
Read full review of GitHub »
VishalSharma5
Senior Cloud Architect at a tech services company
The community support for GitHub is good enough. However, the official support from GitHub itself is not the best.
Read full review of GitHub »
Zeeshan Rauf
Software Engineer at OZ
I've never directly contacted technical support. As a developer, I'm not the one who would be contacting technical...
Read full review of GitHub »
Ivaylo Ivanov
Engineer at a recreational facilities/services company
I have not utilized GitHub Actions' technical support, as most issues can be solved with available resources online.
Read full review of GitHub Actions »
Yshay Yaacobi
Co-Founder & Chief Technology Officer at Livecycle
I haven't needed to contact technical support, so I don't have experience with their service.
Read full review of Codespaces »
Diptayan Chaudhuri
Developer at Kenvue
I haven't reached out to the technical support yet.
Read full review of Codespaces »
BhuminBhandari
Full Stack Developer at Accenture India Pvt. Ltd.
I rate the overall technical support of GitHub as good, and I rate it an eight.
Read full review of GitHub Dependabot »
Gautam Gupta
IT Director at Infosys
I have not contacted technical support.
Read full review of GitHub »
Anu Kaple
Technical Lead at FD
We have an infrastructure team that handles technical support and everything else. The things we need are easily...
Read full review of GitHub »
ChrisDaly
Senior Solution Architect at Teras Solutions Limited
I rate the solution's customer service an eight out of ten. I rate the solution's technical support a five or six out...
Read full review of Codespaces »
Anonymous User
Platform Engineer at a recreational facilities/services company
I have not used GitHub's technical support extensively because there are many resources and a robust knowledge base...
Read full review of GitHub »
Mary Kambo
Penetration tester at KNBS (Kenya National Bureau of Statistics)
Technical support could be better. You quickly realize that most of the time, it is other users that are offering new...
Read full review of GitHub »
Anonymous User
Solutions Architect at a government
The technical support was very good.
Read full review of GitHub »
Anonymous User
it specialist at a tech services company
Technical support is good but it can be improved.
Read full review of GitHub Actions »
Alireza Nikseresht
CEO at Shiraz University
We have not used technical support because GitHub has a large community of users, so if there is an issue, we can...
Read full review of GitHub »
Anonymous User
Staff Engineer at a wireless company
The customer service for this solution is not great. The team either takes a long time to respond or doesn't respond...
Read full review of GitHub »
Bao Khuu
Manager at Edge-works
I have not contacted customer support because I haven't had issues with GitHub Actions.
Read full review of GitHub Actions »
Daleep R
Chief Technology Officer at Teslon Technologies Pvt Ltd
We haven't required external technical support since our team is competent enough to manage on its own.
Read full review of GitHub Actions »
Subramanian Kuthalingam
CTO at Cantier Inc
We didn't have to contact them because it is very user-friendly and easy to use. For any help, you can go to the...
Read full review of GitHub »
BhavneetKaur
Vice President of Products at C5i
I have not interacted with the technical support for GitHub CoPilot yet.
Read full review of GitHub CoPilot »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.