Compare Canonical vs GitHub

Canonical

Based on 155 reviews.

GitHub

Based on 186 reviews.

Sample Customers

Canonical Bazaar

Drizzle, Bugzilla, Mailman

GitHub

Dominion Enterprises, NASA, Braintree, SAP, CyberAgent

Popular Solutions

Ubuntu Linux

18 reviews

Ubuntu 24.04 LTS - Noble (Arm)

2 reviews

1 reviews

33 reviews

24 reviews

19 reviews

Top Industries

Insurance Company

13%

Comms Service Provider

10%

Computer Software Company

University

Financial Services Firm

14%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Salim Ahmed
System Administrator at a tech services company
I use Ubuntu Linux for servers and hosting applications.
Read full review of Ubuntu Linux »
Siddhit-Renake
Technology Architect at a tech vendor
Canonical LXD is used as a technology for spinning containers for infrastructure requirements. Canonical LXD is...
Read full review of Canonical LXD »
ANDRE VINICIUS HAMERSKI
IT Private Cloud & Infrastructure Leader at a financial services firm
We are implementing Vicarious, a vulnerability management tool, and have integrations with Kubernetes using APIs....
Read full review of Anbox Cloud »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 4

TusharShankar
QA Manager at a computer software company
There are multiple use cases for this product because it is tied in with LLMs altogether. I have been using it for...
Read full review of GitHub CoPilot »
Murathan OK
Software Development Manager at a media company
When discussing my use case, I don't know which vendors we are working with in that area, as it's not my area of...
Read full review of GitHub »
Sabna Sainudeen
Director, Application Security at a manufacturing company
I use GitHub Advanced Security for source code analysis and code scanning. It is integrated within my development...
Read full review of GitHub Advanced Security »
Zishan Sayyed Yunus
Assistant manager
Majorly, I use Codespaces for deployment purposes, validating my codes, and building Docker containers and exporting...
Read full review of Codespaces »
AbhishekKumar20
Software Development Manager at a tech vendor
Primarily, I am using GitHub itself. I use So mostly when we write the code itself, with unit tests that we write. In...
Read full review of GitHub Code Scanning »

Review 1 of 5

Customer Service

Danie Joubert
Managing Director at a tech services company
The support has been good overall. We haven't needed it often, only raising a few support tickets in two years, and...
Read full review of Ubuntu Linux »
Madhurya Dutta
IT Associate at a healthcare company
I have utilized community forums for VMware-related queries.
Read full review of Ubuntu Linux »
Salim Ahmed
System Administrator at a tech services company
I have not contacted Ubuntu Linux support.
Read full review of Ubuntu Linux »
Viktor Dolyna
DevOps Engineer at a computer software company
We don't need the support. We can easily find answers on the internet.
Read full review of Ubuntu Linux »
Alexey Timchenko
Senior Vice President Information Technology at a comms service provider
The technical support must be good since the tool is well known and is implemented in many places. We can find the...
Read full review of Ubuntu Linux »
PrashantSharma
BA at a computer software company
IT helps at times, so that is who we reach out to. It was our IT support person who helped us out. We have never had...
Read full review of Ubuntu Linux »
SAMUELMWANGI
Director at a tech vendor
There is a wide range of community support available online for any issues you might have. I have had an excellent...
Read full review of Ubuntu Linux »
Viktor Dolyna
DevOps Engineer at a computer software company
I do not have experience with technical support.
Read full review of Ubuntu Linux »
Anonymous User
Associate Cloud Operations Engineer at a tech vendor
The main issue is that they take time because they need specific information. We need to go to AWS first, and then...
Read full review of Ubuntu Linux »
Sergio Ferreira
Executive Director at a energy/utilities company
I've never had to use their technical support, so that just shows how good the product is.
Read full review of Ubuntu Linux »
Anonymous User
Works at a real estate/law firm
We have not contacted technical support.
Read full review of Ubuntu Linux »
Anonymous User
Information Technology Manager and ISMS Auditor at a consultancy
I am satisfied with the technical support.
Read full review of Ubuntu Linux »
Anonymous User
Director, EPS at a healthcare company
I have never used their support.
Read full review of Ubuntu Linux »
ImanDarabi
CTO at a tech services company
As we are in Iran and because of sanctions, we don't have a support opportunity. So we try to use it to learn what we...
Read full review of Ubuntu Linux »
Hoveran Gao
Director of Linux Platform Software Institute at a consumer goods company
The technical support is okay. We do not have to get in touch with them often but when you need them the support is...
Read full review of Ubuntu Linux »
Anonymous User
Executive Director at a tech services company
I am satisfied with their technical support.
Read full review of Ubuntu Linux »
Anonymous User
Senior Developer at a tech services company
I used community support (and Google) for the issues I ran into and solved most within a short time.
Read full review of Ubuntu Linux »
Anonymous User
Computer Manager at a university
I've never used technical support in the past. I can't speak to how helpful or responsive they are.
Read full review of Ubuntu Linux »
Anonymous User
Independent Analyst and Advisory Consultant at a tech consulting company
N/A, relied on various forums and Ceph site (looked at Red Hat site info, however, found ceph and other sites more...
Read full review of Ubuntu Linux »
Anonymous User
Cloud Specialist at a tech services company
I have never contacted their support team.
Read full review of Ubuntu Linux »
Anonymous User
Senior System Administrator at a financial services firm
We don't pay for technical support so we can't use it in Turkey.
Read full review of Ubuntu Linux »
Mariusz Czarnecki
CEO at a tech services company
I have never used their support. I am technical support.
Read full review of Ubuntu Linux »
Anonymous User
Head of Technical Support at a real estate/law firm
We don't use technical support. We have our own team and we learn as we go on our own.
Read full review of Ubuntu Linux »
Anonymous User
IT Manager at a tech services company
I never contacted customer support. Maybe in the future I will contact Ubuntu technical support. For now, when we...
Read full review of Ubuntu Linux »
Anonymous User
Unix Admin at a energy/utilities company
I have never contacted technical support.
Read full review of Ubuntu Linux »
Anonymous User
Solution Architect / Head of DevOps Engineer at a tech services company
We don't really deal with technical support per see. It's a free-to-use open-source solution. The way it works is it...
Read full review of Ubuntu Linux »
Anonymous User
Director Lean Infrastructure at a tech services company
We haven't had any need to contact technical support.
Read full review of Ubuntu Linux »
Thong Nguyen
Bachelor of Engineering
I utilize community resources and ChatGPT for support. The community around Ubuntu Linux is beneficial, providing...
Read full review of Ubuntu Linux »
Anonymous User
IT Administrator at a university
How would you rate their customer service or the technical support with Ubuntu Linux? Have you ever used it? There is...
Read full review of Ubuntu Linux »
Anonymous User
Informatico aziendale at a tech services company
Customer Service: I don't pay for a customer service, so I can't answer. Technical Support: I don't pay for a...
Read full review of Ubuntu Linux »

Review 1 of 30

AndreyRogov
CEO at a tech services company
The technical support for this solution is good.
Read full review of GitHub »
Zeeshan Rauf
Software Engineer at a marketing services firm
I've never directly contacted technical support. As a developer, I'm not the one who would be contacting technical...
Read full review of GitHub »
ItzaBlanco
Software Engineer at a financial services firm
I never use the technical support of GitHub. I believe it's user-friendly but I've never needed to access it.
Read full review of GitHub »
Nandini Rao
Senior Engineer at a tech services company
I have not contacted the technical support of NPM.
Read full review of npm »
RiteshKapse
IT Analyst at a manufacturing company
The support could improve. I have received online discussion forum support but it could improve.
Read full review of GitHub »
PankajKumar12
Data Engineer at a media company
We have not needed to contact their support team frequently.
Read full review of GitHub »
Sandeep Mutalik
Co-Founder at a tech services company
In my company, we never had a reason to make a request with the product's support team. I have never contacted the...
Read full review of GitHub Actions »
Kamalanadha Reddy
Senior DevOps Engineer at a tech services company
The technical support from GitHub is generally good, and they communicate effectively. However, they could not assist...
Read full review of GitHub »
Chinmay Banerjee
Advisor Adtech/Martech/API product/project Engineering at a financial services firm
I rate the technical support an eight and a half out of ten.
Read full review of GitHub »
Jai_Prakash
Senior Manager IT at a financial services firm
The solution’s technical support is very good.
Read full review of GitHub »
Dilip Telang
Director, Talent Acquisition & Staffing at a outsourcing company
I’ve never used technical support in the past. I can’t speak to how helpful or responsive they would be.
Read full review of GitHub »
Anonymous User
Works at a pharma/biotech company
Our technical support experience has been quite good in terms of response and expertise.
Read full review of GitHub »
Alankar More
Sr. Software Engineer at a computer software company
We have not had to use technical support. The documentation that was provided for troubleshooting worked effectively.
Read full review of GitHub »
Archana Sivaraj
Delivery Head at a tech services company
I would rate customer service a seven on a scale from 1 to 10. The reason it's not a 10 out of 10 is that there is no...
Read full review of GitHub Advanced Security »
Anonymous User
soln architect at a newspaper
I have not dealt with GitHub's customer service directly. Technical issues typically go through the DevOps teams, the...
Read full review of GitHub Code Scanning »
Diptayan Chaudhuri
Developer at a retailer
I haven't reached out to the technical support yet.
Read full review of Codespaces »
Anonymous User
Senior Solution Architect at a manufacturing company
I have contacted GitHub for support with other tools.
Read full review of GitHub Advanced Security »
Anonymous User
Vice President at a financial services firm
We have a monthly call with the technical sales folks. They look after our every need and they're very technically...
Read full review of GitHub »
Anonymous User
Technical Writer at a manufacturing company
We never had any questions that needed escalation to GitHub technical support.
Read full review of Codespaces »
Anonymous User
Technical Program Manager at a healthcare company
We extensively collaborate with their professional services team for assistance. Our interactions have included...
Read full review of GitHub Advanced Security »
Anonymous User
Platform Engineer at a recreational facilities/services company
I have not used GitHub's technical support extensively because there are many resources and a robust knowledge base...
Read full review of GitHub »
Anonymous User
Technical Program Manager at a healthcare company
We have engaged with the support team for feature requests, particularly in terms of porting, and have found the...
Read full review of GitHub CoPilot »
Gautam Gupta
IT Director at a consultancy
I have not contacted technical support.
Read full review of GitHub »
Bao Khuu
Manager at a tech services company
I have not contacted customer support because I haven't had issues with GitHub Actions.
Read full review of GitHub Actions »
Reuel Oliver
Executive Director at a government
The product does have a good community around it that can assist users. We've never reached out to GitHub technical...
Read full review of GitHub »
nilihz
Enterprise Architect at a tech company
We very seldom need support.
Read full review of GitHub »
ChrisDaly
Senior Solution Architect at a tech services company
I rate the solution's customer service an eight out of ten. I rate the solution's technical support a five or six out...
Read full review of Codespaces »
Anonymous User
Consultant at a comms service provider
I have not used any technical support or customer support as we are not paid users. There is a general forum for...
Read full review of GitHub »
Daleep R
Chief Technology Officer at a computer software company
We haven't required external technical support since our team is competent enough to manage on its own.
Read full review of GitHub Actions »
Mohan_S
Information Technology Specialist at a retailer
I had to make use of technical support two months back, when I first started working and had a learning curve. This...
Read full review of GitHub »

Review 1 of 30

Technical Support

No Data Available

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