Compare Canonical vs Mirantis

Canonical

Based on 159 reviews.

Mirantis

Based on 31 reviews.

Sample Customers

Canonical LXD

GNU, Ubuntu, MySQL, Bugzilla, Debian, MariaDB, Drizzle, Inkscape, Gwibber, Squid Cache, Launchpad, BitlBee

Mirantis Container Cloud

illumina, Groupon, PayPal, ebay, ING, New Relic

Popular Solutions

Ubuntu Linux

14 reviews

Anbox Cloud

4 reviews

Ubuntu 24.04 LTS - Noble (Arm)

2 reviews

Mirantis Container Cloud

2 reviews

Top Industries

Insurance Company

12%

Comms Service Provider

11%

Construction Company

Financial Services Firm

Construction Company

18%

Outsourcing Company

12%

Financial Services Firm

12%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

IsaacHernandez
Senior Technical Lead QA at a computer software company
Our main use case for Anbox Cloud is running Android applications in the cloud for scalable testing and remote...
Read full review of Anbox Cloud »
Siddhit-Renake
Technology Architect at Hewlett Packard Enterprise
Canonical LXD is used as a technology for spinning containers for infrastructure requirements. Canonical LXD is...
Read full review of Canonical LXD »
Anonymous User
Associate Cloud Operations Engineer at a tech vendor
I basically work only in Linux because I'm a Linux system administrator, so I preferably only work in Linux systems....
Read full review of Ubuntu Linux »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 4

Hitesh D
Senior Manager at pnb metlife
We are using Mirantis Container Cloud for production builds. It is integrated with Mirantis, and we use it in the...
Read full review of Mirantis Container Cloud »

Review 1 of 1

Customer Service

IsaacHernandez
Senior Technical Lead QA at a computer software company
Our customer support experience was good, especially when the issue was clearly related to the deployment...
Read full review of Anbox Cloud »
Siddhit-Renake
Technology Architect at Hewlett Packard Enterprise
Cases and tickets are raised with Canonical when priority issues arise. These issues can range from bugs in the...
Read full review of Canonical LXD »
Juan Jose Anaya
Technical Manager at SAPEC
The solution’s technical support is not very good.
Read full review of Ubuntu Linux »
Franco PaoloCarranza
Founder and CEO at Applied Labs
Support for Ubuntu Linux is the reason I rated this solution a perfect score, because if you open a ticket, they will...
Read full review of Ubuntu Linux »
Viktor Dolyna
DevOps Engineer at Integrity
I do not have experience with technical support.
Read full review of Ubuntu Linux »
Madhurya Dutta
IT Associate at GNRC Hospitals
I have utilized community forums for VMware-related queries.
Read full review of Ubuntu Linux »
Salim Ahmed
System Administrator at mmcytech
I have not contacted Ubuntu Linux support.
Read full review of Ubuntu Linux »
Viktor Dolyna
DevOps Engineer at Integrity
We don't need the support. We can easily find answers on the internet.
Read full review of Ubuntu Linux »
Danie Joubert
Managing Director at ProQuanta
The support has been good overall. We haven't needed it often, only raising a few support tickets in two years, and...
Read full review of Ubuntu Linux »
Anonymous User
Works at a real estate/law firm
We have not contacted technical support.
Read full review of Ubuntu Linux »
Anonymous User
Solution Architect / Head of DevOps Engineer at a tech services company
We don't really deal with technical support per see. It's a free-to-use open-source solution. The way it works is it...
Read full review of Ubuntu Linux »
Anonymous User
Lead Linux Administrator at a financial services firm
Ubuntu has a lot of resources, either online or books, and there's a huge community that helps users to get through...
Read full review of Ubuntu Linux »
Anonymous User
Technical Content Writer at a computer software company
We've never contacted technical support. It's open-source. There is a growing community around it. The tech support...
Read full review of Ubuntu Linux »
Charles White Jr
Lead Desktop Support Technician at a healthcare company
I never had to reach out to tech support for anything. Usually, I can find what I need by Googling it and getting an...
Read full review of Ubuntu Linux »
Nicholas De Villiers
System Administrator at Figment Design Laboratories
The Ubuntu and Linux community has been extremely helpful when it comes to issues we have experienced. Ubuntu logs...
Read full review of Ubuntu Linux »
Anonymous User
Co-Founder at a tech services company
I have never contacted technical support, but I probably will in the future. They offer very good services.
Read full review of Ubuntu Linux »
Mohammad Rosli Sukri
manager at SSDU Innovations
For technical support, I would give it an eight out of ten because I don't really need to rely on their technical...
Read full review of Ubuntu Linux »
Anonymous User
IP/MPLS Engineer at a comms service provider
We don't get technical support from people. If we need an answer to a problem, we need to seek it out online.
Read full review of Ubuntu Linux »
Anonymous User
Project Manager at a comms service provider
I have never used technical support. I only use research on the internet.
Read full review of Ubuntu Linux »
Anonymous User
Web Developer at doodleblue
Ubuntu has some community over the internet. There is an Ask Ubuntu community online. Whenever I have some problems,...
Read full review of Ubuntu Linux »
Yuri Zhiluk
IT Manager at TMSoft ltd
We don't deal with technical support. If we need answers, we usually use the internet.
Read full review of Ubuntu Linux »
hugodpereira
Computer engineering student at a educational organization
There is a large open-sourced community that is helpful. I had a lot of problems when starting out and there was...
Read full review of Ubuntu Linux »
ImanDarabi
CTO at GreenWeb
As we are in Iran and because of sanctions, we don't have a support opportunity. So we try to use it to learn what we...
Read full review of Ubuntu Linux »
Anonymous User
Director, EPS at a healthcare company
I have never used their support.
Read full review of Ubuntu Linux »
Edward Stryzek
System Engineer at a non-profit
With the great support forums available, I have not needed to contact support as of yet.
Read full review of Ubuntu Linux »
ErkanVarol
IT manager at Koleksiyon
I have never interacted with the solution's technical support.
Read full review of Ubuntu Linux »
Augusta Marbenny
MIS Specialist at a agriculture
Our engineers have received all the commands for the command prompt they needed by using the online support you can...
Read full review of Ubuntu Linux »
Anonymous User
Programma / Project Manager at a transportation company
I've never dealt with technical support directly. I can't speak to how helpful or responsive they are, as I have...
Read full review of Ubuntu Linux »
Anonymous User
NOC Manager at a comms service provider
I have never had occasion to contact technical support.
Read full review of Ubuntu Linux »
Mohd Fadhil
Security Engineer at Mavisco Resources Sdn Bhd
I deployed the product myself.
Read full review of Ubuntu Linux »

Review 1 of 30

Sakthivel Veeramuthu
Technology Lead at Infosys
The customer service and support are good.
Read full review of Mirantis Container Cloud »
Prabhat-Kumar
Engineering lead at Docusign
I have not directly contacted Mirantis' technical support. Our inquiries are mostly handled through Azure or AWS...
Read full review of Mirantis Container Cloud »
Amrutha Bennen
Partner Development Manager - APAC at Nuaware
Their technical support is amazing. Mirantis provides two types of technical support. It's a part of your license. If...
Read full review of Mirantis Container Cloud »
HariOmKanth MS
DevSecOps Engineer at a tech services company
The solution offers a good online community that offers users the option to ask questions related to the product and...
Read full review of Mirantis Container Cloud »
Hitesh D
Senior Manager at pnb metlife
I have consulted Mirantis support for some issues, but the support quality is not good. I suffer from support delays...
Read full review of Mirantis Container Cloud »
Usman-Malik
Cloud Native Architect | Edge | Kubernetes | Security | DevOps | SRE | Consultant | Public Speaker at a tech company
I have never had to use tech support because I use the documentation, which is pretty decent from my point of view....
Read full review of Mirantis Container Cloud »
Osama Mustafa
Cloud Expert | DevOps | Oracle Consultant at confidential
Since I've begun using Docker EE, I have full access to Docker's enterprise technical support team. I can manage...
Read full review of Mirantis Container Cloud »
Vinod-Gupta
CEO and Founder at Indicrypt Systems
The documentation for this solution is excellent. So far, all of the problems that I have faced have been solved by...
Read full review of Mirantis Container Cloud »
Anonymous User
DevOps Engineer at a tech services company
I have never been in touch with technical support.
Read full review of Mirantis Container Cloud »
Anonymous User
Software Engineer at a computer software company
We haven't raised any tickets yet. We have a particular infrastructure team, and that team helps us.
Read full review of Mirantis Container Cloud »
PIERRE BOINNARD
CEO and owner at m3production
Good support, really active community.
Read full review of Mirantis Container Cloud »
Anonymous User
Site Reliability Engineer at a tech services company
Docker has good support with good documentation.
Read full review of Mirantis Container Cloud »
Anonymous User
Applications Lead at a comms service provider
The tech support is pretty good.
Read full review of Mirantis Container Cloud »
OmidKoushki
Solution Architect at KIAN company
I learned Docker and Kubernetes myself based on online files, such as educational materials published on the websites...
Read full review of Mirantis Container Cloud »
Kim Dijkstra
Technical manager at Koninklijke Bam Groep N.v.
I have never had any issues to contact tech support. We fixed issues ourselves.
Read full review of Mirantis Container Cloud »
Jorge Gracia
Cloud sales & support for rackspace
The customer service is good.
Read full review of Mirantis Container Cloud »
Anonymous User
Designer and Developer at a tech services company
In term of technical support, the Docker community is very helpful and active. There are already a lot of answers to...
Read full review of Mirantis Container Cloud »
Anonymous User
Senior Front-End Developer at Oodrive
I like their technical support but I mostly use their external documentation.
Read full review of Mirantis Container Cloud »
Rama Susarla
Transformation Leader at TEKsystems (ex Aston Carter)
It's tough. We're not there yet for the Docker technical support. Docker's technical support is a struggling area....
Read full review of Mirantis Container Cloud »
NikolayBachvarov
Software Architect at AIOPS group
We have a dedicated team that handles all requests. They can contact support for issues like Postgres or anything...
Read full review of Mirantis Container Cloud »

Review 1 of 20

Technical Support

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