Compare Canonical vs Mirantis

Canonical

Based on 155 reviews.

Mirantis

Based on 31 reviews.

Sample Customers

Canonical LXD

GNU, Ubuntu, MySQL, Bugzilla, Debian, MariaDB, Drizzle, Inkscape, Gwibber, Squid Cache, Launchpad, BitlBee

Mirantis Container Cloud

illumina, Groupon, PayPal, ebay, ING, New Relic

Popular Solutions

Ubuntu Linux

20 reviews

Ubuntu 24.04 LTS - Noble (Arm)

2 reviews

Anbox Cloud

1 reviews

Mirantis Container Cloud

6 reviews

Top Industries

Insurance Company

13%

Comms Service Provider

10%

Computer Software Company

10%

University

Financial Services Firm

16%

Healthcare Company

Computer Software Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Salim Ahmed
System Administrator at a tech services company
I use Ubuntu Linux for servers and hosting applications.
Read full review of Ubuntu Linux »
Siddhit-Renake
Technology Architect at a tech vendor
Canonical LXD is used as a technology for spinning containers for infrastructure requirements. Canonical LXD is...
Read full review of Canonical LXD »
ANDRE VINICIUS HAMERSKI
IT Private Cloud & Infrastructure Leader at a financial services firm
We are implementing Vicarious, a vulnerability management tool, and have integrations with Kubernetes using APIs....
Read full review of Anbox Cloud »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 4

Hitesh D
Senior Manager at a insurance company
We are using Mirantis Container Cloud for production builds. It is integrated with Mirantis, and we use it in the...
Read full review of Mirantis Container Cloud »

Review 1 of 1

Customer Service

Mohanakrishnan Gopalakrishnan
Partner at a tech services company
There is a lot of support available on the internet. Getting solutions is not difficult. People tend to use Google to...
Read full review of Ubuntu Linux »
Alexey Timchenko
Senior Vice President Information Technology at a comms service provider
The technical support must be good since the tool is well known and is implemented in many places. We can find the...
Read full review of Ubuntu Linux »
Syed Masood
Web Developer at a tech services company
Ubuntu has some community over the internet. There is an Ask Ubuntu community online. Whenever I have some problems,...
Read full review of Ubuntu Linux »
Franco PaoloCarranza
Founder and CEO at a tech services company
Support for Ubuntu Linux is the reason I rated this solution a perfect score, because if you open a ticket, they will...
Read full review of Ubuntu Linux »
Viktor Dolyna
DevOps Engineer at a computer software company
We don't need the support. We can easily find answers on the internet.
Read full review of Ubuntu Linux »
Bahattin Yetismis
CTO at a tech services company
We do not use support because the answers in the community forums are enough for us. If we gain more customers in the...
Read full review of Ubuntu Linux »
SAMUELMWANGI
Director at a tech vendor
There is a wide range of community support available online for any issues you might have. I have had an excellent...
Read full review of Ubuntu Linux »
Sergio Ferreira
Executive Director at a energy/utilities company
I've never had to use their technical support, so that just shows how good the product is.
Read full review of Ubuntu Linux »
Anonymous User
Cloud Specialist at a tech services company
I have never contacted their support team.
Read full review of Ubuntu Linux »
ErkanVarol
IT manager at a manufacturing company
I have never interacted with the solution's technical support.
Read full review of Ubuntu Linux »
Shepherd Nhongo
Team Leader Infrastructure Management Services at a tech services company
The Ubuntu paid support is probably second to none because we have never needed it. The community support is so...
Read full review of Ubuntu Linux »
Anonymous User
Center Head - Goa Regional Delivery Center. at a tech services company
I have not had much contact with technical support, not recently at any rate. I now work as an architect and don't...
Read full review of Ubuntu Linux »
Anonymous User
Solution Architect / Head of DevOps Engineer at a tech services company
We don't really deal with technical support per see. It's a free-to-use open-source solution. The way it works is it...
Read full review of Ubuntu Linux »
Mac Wang
Project Manager at a tech services company
I don't know of any free technical support that is available. We get support from the knowledge base or from the...
Read full review of Ubuntu Linux »
hugodpereira
Computer engineering student at a educational organization
There is a large open-sourced community that is helpful. I had a lot of problems when starting out and there was...
Read full review of Ubuntu Linux »
Anonymous User
Technician / Network & Systems Administrator, ITAS Program at a university
I've never dealt with their tech support.
Read full review of Ubuntu Linux »
Anonymous User
Co-Founder at a tech services company
I have never contacted technical support, but I probably will in the future. They offer very good services.
Read full review of Ubuntu Linux »
Buddy Parker
Founder at a tech services company
I haven't used technical support at all. I have always used stack overflow.
Read full review of Ubuntu Linux »
Anonymous User
Executive Director at a tech services company
I am satisfied with their technical support.
Read full review of Ubuntu Linux »
Hoveran Gao
Director of Linux Platform Software Institute at a consumer goods company
The technical support is okay. We do not have to get in touch with them often but when you need them the support is...
Read full review of Ubuntu Linux »
Anonymous User
Cyber Security Engineer at a manufacturing company
I have not contacted technical support.
Read full review of Ubuntu Linux »
Josh Call
Software Engineer at a computer software company
The documentation and support for the product is about the same as other Linux distributions. You have the man pages,...
Read full review of Ubuntu 24.04 LTS - Noble (Arm) »
DEEPEN DHULLA
Director & CTO at a computer software company
We have hardly needed to contact technical support. The solution has good documentation and a community forum for...
Read full review of Ubuntu Linux »
Mohamed Anees
Lead DevOps Engineer at a comms service provider
We haven't contacted technical support recently, but I think we did in the beginning. It was good.
Read full review of Ubuntu Linux »
Mariusz Czarnecki
CEO at a tech services company
I have never used their support. I am technical support.
Read full review of Ubuntu Linux »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
There is a large community online.
Read full review of Ubuntu Linux »
Anonymous User
Associate Cloud Operations Engineer at a tech vendor
The main issue is that they take time because they need specific information. We need to go to AWS first, and then...
Read full review of Ubuntu Linux »
Anonymous User
Information Technology Manager and ISMS Auditor at a consultancy
I am satisfied with the technical support.
Read full review of Ubuntu Linux »
Anonymous User
Director Lean Infrastructure at a tech services company
We haven't had any need to contact technical support.
Read full review of Ubuntu Linux »
Anonymous User
Technical Content Writer at a computer software company
We've never contacted technical support. It's open-source. There is a growing community around it. The tech support...
Read full review of Ubuntu Linux »

Review 1 of 30

Sakthivel Veeramuthu
Technology Lead at a tech vendor
The customer service and support are good.
Read full review of Mirantis Container Cloud »
HariOmKanth MS
DevSecOps Engineer at a tech services company
The solution offers a good online community that offers users the option to ask questions related to the product and...
Read full review of Mirantis Container Cloud »
Usman-Malik
Cloud Native Architect | Edge | Kubernetes | Security | DevOps | SRE | Consultant | Public Speaker at a tech company
I have never had to use tech support because I use the documentation, which is pretty decent from my point of view....
Read full review of Mirantis Container Cloud »
Prabhat-Kumar
Engineering lead at a tech vendor
I have not directly contacted Mirantis' technical support. Our inquiries are mostly handled through Azure or AWS...
Read full review of Mirantis Container Cloud »
Amrutha Bennen
Partner Development Manager - APAC at a tech services company
Their technical support is amazing. Mirantis provides two types of technical support. It's a part of your license. If...
Read full review of Mirantis Container Cloud »
Hitesh D
Senior Manager at a insurance company
I have consulted Mirantis support for some issues, but the support quality is not good. I suffer from support delays...
Read full review of Mirantis Container Cloud »
Anonymous User
Software Engineer at a computer software company
We haven't raised any tickets yet. We have a particular infrastructure team, and that team helps us.
Read full review of Mirantis Container Cloud »
Anonymous User
Designer and Developer at a tech services company
In term of technical support, the Docker community is very helpful and active. There are already a lot of answers to...
Read full review of Mirantis Container Cloud »
Anonymous User
Senior Front-End Developer at a tech vendor
I like their technical support but I mostly use their external documentation.
Read full review of Mirantis Container Cloud »
Anonymous User
Site Reliability Engineer at a tech services company
Docker has good support with good documentation.
Read full review of Mirantis Container Cloud »
Rama Susarla
Transformation Leader at a tech services company
It's tough. We're not there yet for the Docker technical support. Docker's technical support is a struggling area....
Read full review of Mirantis Container Cloud »
NikolayBachvarov
Software Architect at a tech services company
We have a dedicated team that handles all requests. They can contact support for issues like Postgres or anything...
Read full review of Mirantis Container Cloud »
OmidKoushki
Solution Architect at a tech services company
I learned Docker and Kubernetes myself based on online files, such as educational materials published on the websites...
Read full review of Mirantis Container Cloud »
Anonymous User
DevOps Engineer at a tech services company
I have never been in touch with technical support.
Read full review of Mirantis Container Cloud »
Anonymous User
Applications Lead at a comms service provider
The tech support is pretty good.
Read full review of Mirantis Container Cloud »
Osama Mustafa
Cloud Expert | DevOps | Oracle Consultant at a tech services company
Since I've begun using Docker EE, I have full access to Docker's enterprise technical support team. I can manage...
Read full review of Mirantis Container Cloud »
Kim Dijkstra
Technical manager at a construction company
I have never had any issues to contact tech support. We fixed issues ourselves.
Read full review of Mirantis Container Cloud »
PIERRE BOINNARD
CEO and owner at a tech services company
Good support, really active community.
Read full review of Mirantis Container Cloud »
Jorge Gracia
Cloud sales & support for rackspace
The customer service is good.
Read full review of Mirantis Container Cloud »
Vinod-Gupta
CEO and Founder at a tech services company
The documentation for this solution is excellent. So far, all of the problems that I have faced have been solved by...
Read full review of Mirantis Container Cloud »

Review 1 of 20

Technical Support

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