Compare Canonical vs Platform9

Canonical

Based on 155 reviews.

Platform9

Sample Customers

Ubuntu Linux

Samsung, eBay, AT&T, Walmart, Cisco, Time Warner Cable, Bloomberg, Best Buy, Dell, Intel, Microsoft, Ericsson, Orange, Wells Fargo

Platform9 Managed OpenStack

Mutuelle des Motards, IDenTV, PubMatic, The Richards Group

Popular Solutions

Ubuntu Linux

20 reviews

Ubuntu 24.04 LTS - Noble (Arm)

2 reviews

Anbox Cloud

1 reviews

Top Industries

Insurance Company

13%

Comms Service Provider

10%

Computer Software Company

10%

University

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Salim Ahmed
System Administrator at a tech services company
I use Ubuntu Linux for servers and hosting applications.
Read full review of Ubuntu Linux »
Siddhit-Renake
Technology Architect at a tech vendor
Canonical LXD is used as a technology for spinning containers for infrastructure requirements. Canonical LXD is...
Read full review of Canonical LXD »
ANDRE VINICIUS HAMERSKI
IT Private Cloud & Infrastructure Leader at a financial services firm
We are implementing Vicarious, a vulnerability management tool, and have integrations with Kubernetes using APIs....
Read full review of Anbox Cloud »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 4

No Data Available

Customer Service

Narender Reddy
IT Manager at a outsourcing company
I am satisfied with the technical support. I use technical support when I have issues, and they help with that.
Read full review of Ubuntu Linux »
Franco PaoloCarranza
Founder and CEO at a tech services company
Support for Ubuntu Linux is the reason I rated this solution a perfect score, because if you open a ticket, they will...
Read full review of Ubuntu Linux »
Salim Ahmed
System Administrator at a tech services company
I have not contacted Ubuntu Linux support.
Read full review of Ubuntu Linux »
Danie Joubert
Managing Director at a tech services company
The support has been good overall. We haven't needed it often, only raising a few support tickets in two years, and...
Read full review of Ubuntu Linux »
SAMUELMWANGI
Director at a tech vendor
There is a wide range of community support available online for any issues you might have. I have had an excellent...
Read full review of Ubuntu Linux »
Augusta Marbenny
MIS Specialist at a agriculture
Our engineers have received all the commands for the command prompt they needed by using the online support you can...
Read full review of Ubuntu Linux »
Anonymous User
IT Administrator at a university
How would you rate their customer service or the technical support with Ubuntu Linux? Have you ever used it? There is...
Read full review of Ubuntu Linux »
Anonymous User
Founder at a tech services company
In our experience with customer service we have definitely been satisfied.
Read full review of Ubuntu Linux »
Anonymous User
System Admin at a comms service provider
I don't know anything about the tech support of Ubuntu 24.04 LTS - Noble (Arm), as I have not escalated any questions...
Read full review of Ubuntu 24.04 LTS - Noble (Arm) »
Tac-Mac
Product Assistant at a tech services company
I have not contacted Ubuntu Linux directly. We had some communication through a customer where the canonical product...
Read full review of Ubuntu Linux »
Anonymous User
IT Specialist at a tech services company
I don't have any experience with technical support. I have experience with Linux, so I am okay.
Read full review of Ubuntu Linux »
Anonymous User
Senior System Engineer at a computer software company
I have not needed to contact technical support.
Read full review of Ubuntu Linux »
Anonymous User
Independent Analyst and Advisory Consultant at a tech consulting company
N/A, relied on various forums and Ceph site (looked at Red Hat site info, however, found ceph and other sites more...
Read full review of Ubuntu Linux »
Mohamed Anees
Lead DevOps Engineer at a comms service provider
We haven't contacted technical support recently, but I think we did in the beginning. It was good.
Read full review of Ubuntu Linux »
ImanDarabi
CTO at a tech services company
As we are in Iran and because of sanctions, we don't have a support opportunity. So we try to use it to learn what we...
Read full review of Ubuntu Linux »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
There is a large community online.
Read full review of Ubuntu Linux »
Anonymous User
Senior Engineer at a tech services company
I've never contacted technical support. I just use the solution for personal tasks. I haven't had any issues that...
Read full review of Ubuntu Linux »
Anonymous User
Informatico aziendale at a tech services company
Customer Service: I don't pay for a customer service, so I can't answer. Technical Support: I don't pay for a...
Read full review of Ubuntu Linux »
Anonymous User
Co-Founder at a tech services company
I have never contacted technical support, but I probably will in the future. They offer very good services.
Read full review of Ubuntu Linux »
Anonymous User
Associate System Administrator at a comms service provider
Customer Service: I have not used customer service. Technical Support: I have not used technical support.
Read full review of Ubuntu Linux »
Anonymous User
Associate Cloud Operations Engineer at a tech vendor
The main issue is that they take time because they need specific information. We need to go to AWS first, and then...
Read full review of Ubuntu Linux »
Charles White Jr
Lead Desktop Support Technician at a healthcare company
I never had to reach out to tech support for anything. Usually, I can find what I need by Googling it and getting an...
Read full review of Ubuntu Linux »
Anonymous User
Researcher (telecommunication networks, smart cities and IoT) at a university
The technical support is quite good. It's a large community with many tutorials and books available.
Read full review of Ubuntu Linux »
Nicholas De Villiers
System Administrator at a engineering company
The Ubuntu and Linux community has been extremely helpful when it comes to issues we have experienced. Ubuntu logs...
Read full review of Ubuntu Linux »
Anonymous User
Lead Linux Administrator at a financial services firm
Ubuntu has a lot of resources, either online or books, and there's a huge community that helps users to get through...
Read full review of Ubuntu Linux »
Anonymous User
Center Head - Goa Regional Delivery Center. at a tech services company
I have not had much contact with technical support, not recently at any rate. I now work as an architect and don't...
Read full review of Ubuntu Linux »
Mohd Fadhil
Security Engineer at a tech services company
I deployed the product myself.
Read full review of Ubuntu Linux »
Anonymous User
Assistant Researcher at a agriculture
The support available for Ubuntu is okay.
Read full review of Ubuntu Linux »
Anonymous User
Technical Content Writer at a computer software company
We've never contacted technical support. It's open-source. There is a growing community around it. The tech support...
Read full review of Ubuntu Linux »
Anonymous User
Executive Director at a tech services company
I am satisfied with their technical support.
Read full review of Ubuntu Linux »

Review 1 of 30

No Data Available

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.