Compare Catalogic vs ManageEngine

Catalogic

Based on 2 reviews.

ManageEngine

Based on 369 reviews.

Sample Customers

Popular Solutions

Catalogic DPX

0 reviews

ManageEngine ServiceDesk Plus

10 reviews

ManageEngine Endpoint Central

9 reviews

ManageEngine OpManager

7 reviews

Top Industries

Construction Company

22%

Financial Services Firm

12%

Comms Service Provider

10%

Educational Organization

Outsourcing Company

11%

Financial Services Firm

Construction Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Virtualization Consultant at a tech services company

Read full review of Catalogic DPX »

Review 1 of 1

ManojNair2
Director at a tech services company
ManageEngine Patch Manager Plus was the first solution on the cloud six years ago when I started using this product....
Read full review of ManageEngine Patch Manager Plus »
Burak Karakurt
Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.
ManageEngine Log360 was used as a central log collecting system from all Unix and Windows servers that our products...
Read full review of ManageEngine Log360 »
Mostafiz Miah
Sr. Presales & Technical Lead at Elitbuzz Technologies Ltd
My main use case for ManageEngine ServiceDesk Plus is to record the day-to-day customer requests and incidents or any...
Read full review of ManageEngine ServiceDesk Plus »
Prashanth Magadi
Principal Engineer at a financial services firm
The primary use case is for the monitoring of our critical resources. We have probably not fully utilized the...
Read full review of ManageEngine Site24x7 »
Kaja Salaudin
System Administrator at Agility
Our usual use cases for ManageEngine AssetExplorer include contract management and managing all IT assets, alongside...
Read full review of ManageEngine AssetExplorer »

Review 1 of 5

Customer Service

No Data Available

Prashanth Magadi
Principal Engineer at a financial services firm
The support from ManageEngine OpManager is awesome. When we raise a ticket we have a quick response. However, I do...
Read full review of ManageEngine OpManager »
Julio Cesar De Faria Junior
IT Security Admin at MeedBr
I believe the customer support team at ManageEngine is excellent, providing timely assistance and helping us solve...
Read full review of ManageEngine Log360 »
Mahmoud Mawad
IT network admin at GASCO
The support of ManageEngine OpManager could improve. We had two issues and the support was not able to solve our...
Read full review of ManageEngine OpManager »
Elgin Smith
CTO at a financial services firm
The solution's technical support is excellent. The technical support has been able to assist if needed, simply with...
Read full review of ManageEngine ADManager Plus »
Kimberly Brock
Technical Security Engineer & Data Governance at a computer software company
The customer service and support team was good.
Read full review of ManageEngine ADSelfService Plus »
Donathon Ong
Head of Infrastructure at a financial services firm
Customer service is excellent, rated at ten out of ten. Technical support includes first-call resolution, meaning...
Read full review of ManageEngine ServiceDesk Plus »
Kimberly Brock
Technical Security Engineer & Data Governance at a computer software company
Typically, I've received very good support from them. But Sometimes it depends on who I get. They've also walked...
Read full review of ManageEngine ADManager Plus »
Anonymous User
Datacenter Engineer at a university
I did not contact technical support.
Read full review of ManageEngine ADManager Plus »
Anonymous User
CIO at ECGC LTD.
We have a lot of contact with their customer support and they have been responsive.
Read full review of ManageEngine EventLog Analyzer »
Anonymous User
Founder at a comms service provider
We've dealt with technical support a few times now. They have been responsive, and there is good documentation that...
Read full review of ManageEngine Password Manager Pro »
Rakesh Saini
Head of IT at a computer software company
Their technical support is okay. I have no issues with their technical support.
Read full review of ManageEngine IT Asset Management »
Anonymous User
Solutions Architect
Customer Service: Excellent. They have a local partner in the Philippines, ITG, who provides primary support. They...
Read full review of ManageEngine Applications Manager »
Anonymous User
System Engineer at a engineering company
8/10. They're not perfect and could use some improvement in their responsiveness and knowledge of individual issues.
Read full review of ManageEngine ServiceDesk Plus »
Kaja Salaudin
System Administrator at Agility
I often communicate with the technical support of ManageEngine AssetExplorer. I find ManageEngine AssetExplorer's...
Read full review of ManageEngine AssetExplorer »
Anonymous User
Senior IT Manager
The technical support is excellent.
Read full review of ManageEngine Endpoint Central »
William Cochran
Senior Systems Engineer at Accurate Corrosion Control, Inc.
ManageEngine's tech support is really good. I didn't call them. I just emailed them, and they responded within an hour.
Read full review of ManageEngine ADSelfService Plus »
Anonymous User
Head of Information Technology and Systems at a consumer goods company
Their technical support has been very helpful and is very good.
Read full review of ManageEngine SupportCenter Plus »
Anonymous User
Administrador Sistemas VMware at a tech services company
We also contacted the support team from the Desktop Central in this case ManageEngine. I don't remember well what was...
Read full review of ManageEngine Desktop Central MSP [EOL] »
Anonymous User
IT Systems Manager at Algorythma
The technical support is good but sometimes, there is a slight delay in response.
Read full review of ManageEngine Endpoint Central »
Anonymous User
Global Infosec Lead at a tech services company
My experience with technical support has been good.
Read full review of ManageEngine Endpoint Central »
Anonymous User
Ict Manager at a transportation company
The technical support is good because we are in direct contact with the development team technician in India. I would...
Read full review of ManageEngine Endpoint Central »
Syed Mohammed Wasi
Technical Consultant at Saudi Customs
Technical support for this solution is fine. However, it is very hard to reach level one. Level two and three are ok,...
Read full review of ManageEngine OpManager »
Suraj Pethkar
System Administrator at Star india pvt ltd
We've never needed to contact the technical support.
Read full review of ManageEngine OpManager »
Nurdine Rajabo
Information Security Officer at Kenmare Resources Mauritius
The support for this solution needs to be improved significantly, to the point where we will no longer be using some...
Read full review of ManageEngine OpManager »
Anonymous User
Technology Manager at a computer software company
The technical support is quite good. Since the solution is simple and easy to use, there is usually less requirement...
Read full review of ManageEngine IT Asset Management »
AjaiVictoria
Information Technology Consultant at a outsourcing company
Technical support is good. Even if you contact them by email, you will receive a reply within one or two hours.
Read full review of ManageEngine Patch Manager Plus »
Chris B
Manager of Information Technology at a engineering company
The technical support is great. The challenge is that sometimes support has to go back to development and the lead...
Read full review of ManageEngine Endpoint Central »
Jagr R
Solution Architect at Bluechip Infotech Pty Ltd
The customer service and support for ManageEngine PAM360 are very good. On a scale from one to ten, I would rate the...
Read full review of ManageEngine PAM360 »
Babatunde Babatunde
Presales at Adeciun
We have had a fantastic experience with customer service and support.
Read full review of ManageEngine Log360 »
Buddhika Subasinghe
Senior Engineer - Network & Security at Altria Consulting
The technical support from ManageEngine is good. I would rate it as better. I would give their support a nine out of...
Read full review of ManageEngine ADAudit Plus »

Review 1 of 30

Technical Support

No Data Available

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