Compare Cato Networks vs Okta

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Popular Solutions

Cato SASE Cloud Platform

10 reviews

Okta Platform

37 reviews

Auth0 Platform

16 reviews

Top Industries

Manufacturing Company

13%

Computer Software Company

12%

Financial Services Firm

Comms Service Provider

Manufacturing Company

11%

Computer Software Company

Financial Services Firm

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Sebastian Micu
Auth0 | Ciam Consultant at Intragen
Auth0 Platform's main use case is to serve as an identity provider for all the applications that users want to...
Read full review of Auth0 Platform »
Sravanakumar Nidamanooru
Identity and Access Management Specialist at a university
I have hands-on experience with Okta Platform for a little over three years, starting in 2023, integrating SaaS apps...
Read full review of Okta Platform »

Review 1 of 2

Customer Service

Alexander Azikov
It Manager at Diamond Braces
We reach out to the support occasionally for minor problems. They're pretty quick, but if an issue needs to be...
Read full review of Cato SASE Cloud Platform »
PabloCousino
Executive VP at Active IT SpA
The solution's technical support is available 24/7. Once, we raised a ticket for our customer, and the executive...
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Greg Altman
IT Infrastructure Manager at Strike
The biggest place where I see that the company can improve would be in their sales force because I get contacted by...
Read full review of Cato SASE Cloud Platform »
Nicky Tham
Evaluator oа SD-WAN at Fullerton Health
Cato Networks supported the technical support team in-house. The product and support team helped us resolve the...
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AlanChan5
Pre-Sales Consultant at Tconnex
Technical support has been good so far. We find them to be helpful and supportive. We're in Malaysia and our closest...
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Anas Abdu Rauf
Network Security Engineer , CCIE Certified Engineer at FSD Innovative Technologies L.L.C
Support is rated at eight out of ten.
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Livin Sunil
Information Security Engineer at M.Tech
The technical support services need improvement.
Read full review of Cato SASE Cloud Platform »
IgmarRautenbach
Managing Director at Tegra
Support is effective.
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Akei Hsu
Senior Network Consultant at PostNL
The customer service and support team provide fast responses.
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Adam Vizogrod
Account Management Leader at AlgoSec
I have not used Cato support.
Read full review of Cato SASE Cloud Platform »
Jordan Peters
Owner/Managing Director at Infinity IT B.V.
The customer service and support for this solution is really good although we have noticed that, due to their growth...
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PabloCousino
Executive VP at Active IT SpA
The product has excellent customer support. The support team is available 24/7 and they are able to respond in twenty...
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Alexander Azikov
It Manager at Diamond Braces
Technical support is excellent. Even during our testing phase, they were able to set up at least three hours to walk...
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SasikumarRamachandran
Senior Network Engineer at Irdeto B.V.
The tech support response time is good.
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Anonymous User
IT Operations Manager at a insurance company
I believe in continuous improvement, but the challenges in the past, let's say we need to connect to a cloud service...
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Anonymous User
General Manager at a tech services company
The technical support team for Cato Networks has to be inevitably involved, especially in interfacing with other...
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Gino Messina
IT Consultant at Ledwork
The technical support team is very good. We used them for deployment and initial settings. After that, it wasn't...
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Daehyun Hwang
Central Domain Administrator at a manufacturing company
The solution's technical support keeps an eye on our company's network service. If there is anything wrong with our...
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Anonymous User
Vice President at a tech services company
Our customer service experience is excellent, however, this might be due to our special partnership with them.
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DR. Ovidio MAIURI
Chief Digital Officer at Challenger Stone
The technical support for the Cato SASE Cloud Platform is top-notch. They have a competent and responsive team.
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Anonymous User
IT Manager at a retailer
They are good and responsive. They solved all the issues.
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Yeong-Gi Lee
NVIDIA Network Engineer at Snetsystems
We found the technical support to be good. they were helpful if we had questions. We were satisfied with the level of...
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Anonymous User
Product & Services Integrator at a comms service provider
I think the technical support by Cato SASE Cloud Platform is quite good and I would rate their performance an eight...
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Sureshot
Cybersecurity Consultant at a tech vendor
The technical support is very hands-on, even during the deployment process. They are skilled at helping their...
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AjayKollipara
Product Lifecycle manager at Air Spring
As a partner, I receive very good support from Cato. Their knowledge portal and Cato Academy portal are excellent...
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Anonymous User
ICT Business Solutions Consultant at a comms service provider
The support has been good overall.
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Anonymous User
Sr. Solutions Consultant Lead at MDI
I haven't contacted technical support yet. We have our own team that maintains solutions.
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Anonymous User
CTO at a retailer
The technical support is very good. I would rate them a nine or ten out of ten. They have been quite good for us.
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Review 1 of 28

SunnyKumar
Senior IT Engineer at Instawork
Whenever my company has raised a ticket with Okta's support team, we always receive immediate support. I rate the...
Read full review of Okta Platform »
Deena Dayalan K
Global Leader Application Operations & Operational Excellence at a manufacturing company
We have not had any major challenges over the past two years; however, they do offer quality customer service to all...
Read full review of Okta Platform »
Anees Shoukat
Full Stack PHP/Python AWS Developer at Binary Port
We haven't escalated any questions to customer support.
Read full review of Auth0 Platform »
Ephraim Tetteh Apetorgbor
Software Engineer at aeTech Digital Hub
I have not interacted with the technical support or customer service of Okta Platform. I hardly go to customer...
Read full review of Okta Platform »
Tor Nordhagen
Executive Director at Semaphore
The customer support guy for Okta in Europe, a relationship manager, used to be a friend of mine when I lived in...
Read full review of Okta Platform »
Deena Dayalan K
Global Leader Application Operations & Operational Excellence at a manufacturing company
Okta provides good support. While we are unable to have it in-house, we can raise a ticket, and they support us well.
Read full review of Okta Platform »
SurajShah
Consultant at a tech services company
I can rate Okta Platform support at approximately eight or nine out of ten.
Read full review of Okta Platform »
Sargam Panwar
QA Engineer at a tech vendor
I personally do not reach out to Auth0 Platform customer support because developers or the customer support team...
Read full review of Auth0 Platform »
Jake LoPilato
Account Executive L3 | Team Lead at a tech vendor
I have not had to contact Okta's technical support or customer support, which is probably a good thing.
Read full review of Okta Platform »
Erik Aceiro
Solutions Architect III at Raizen
I rate the technical support a ten out of ten. It is very good.
Read full review of Auth0 Platform »
Oscar Iván Mejía
Database and Systems Manager of the IT department at Humanitree
Technical support is excellent. They are helpful and responsive.
Read full review of Okta Platform »
GOMS A R
Head Technology - Cybersecurity at Valuepoint Systems
Whenever we need information, we receive the required support from Okta. So, if I need clarification regarding...
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Serge Wautier
CTO at Lambda-X Ophthalmics
Their support is excellent. I had an issue, and their response was very helpful.
Read full review of Auth0 Platform »
Shubham Gutte
Okta Engineer at Tata Consultancy
My relationship with the vendor is as a customer and partner. When we have issues with Okta Platform, we reach out to...
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Anonymous User
Senior Architect for IAM Solutions at vantea
The customer service and support is fast and effective.
Read full review of Okta Platform »
ABHILASH TH
Managing Director at FOX DATA
They are very good. The Okta system engineers involved in presales engagement have sound knowledge on Okta platforms...
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Anonymous User
Systems Engineer II at a energy/utilities company
Customer Service: Customer service is excellent. We don't have to worry when we have an issue; they are always on top...
Read full review of Okta Platform »
Anonymous User
Sales Executive at a tech services company
I've never been in touch with technical support. We are pretty well-versed enough to support ourselves. We do not...
Read full review of Okta Platform »
Anonymous User
ISG Providers Lens Research Lead Analyst at a tech services company
I've never directly dealt with technical support.
Read full review of Okta Platform »
Anonymous User
Information Systems Engineer at a healthcare company
They provide a lot of support but there are still places where we get stuck.
Read full review of Okta Platform »
Anonymous User
Manager IAM at a computer software company
As premium customers, we have the opportunity to schedule calls directly with Okta's expert team members for...
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Anonymous User
Sr. Compliance Analyst at a computer software company
The customer support is good. I would rate the customer support on a scale of 1 to 10 as a nine.
Read full review of Okta Platform »
Tom Foale
CTO at Klaatu IT Security Ltd
The technical support is very helpful. They provide you with a customer success manager and they've got access to all...
Read full review of Okta Platform »
Nadine Thirion
Manager, Customer Success at Cloudworks
Auth0 has the best support ever. The support staff are engineers, not just frontline personnel, ensuring expert...
Read full review of Auth0 Platform »
Anonymous User
Architect at a tech services company
The customer service and support are awesome. They have a CSM assigned for each organization, and they are pretty...
Read full review of Okta Platform »
KarthikeyanS2
Co-Founder at Product Fusion
Customer service used to be very responsive. Now, the community support is helping us for a long time. Whatever you...
Read full review of Auth0 Platform »
Anonymous User
Technology Manager at a pharma/biotech company
Customer Service: Customer service is excellent. Technical Support: Techncial support is excellent.
Read full review of Okta Platform »
Anonymous User
Managing Consultant at a tech vendor
The support from Okta Customer Identity is excellent, and I would rate it eight out of ten.
Read full review of Okta Platform »
Anonymous User
Director Cloud Software Development at a manufacturing company
For enterprise, I would rate technical support a nine out of ten. For any kind of lower starter package, I would rate...
Read full review of Auth0 Platform »
Anonymous User
Managing Director at a tech services company
They're pretty good. I know they're a big organization, and they have a lot of clients. So, it's a place where...
Read full review of Okta Platform »

Review 1 of 30

Technical Support

No Data Available

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