Compare Cato Networks vs Okta

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Popular Solutions

Cato SASE Cloud Platform

10 reviews

Okta Platform

41 reviews

Auth0 Platform

23 reviews

Top Industries

Manufacturing Company

13%

Computer Software Company

11%

Comms Service Provider

10%

Financial Services Firm

11%

Manufacturing Company

10%

Computer Software Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Vanga Sainithinreddy
Product Developer at a tech vendor
Okta Platform is a cloud-based identity and access management solution, so I mostly use it to provide secure and...
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Anonymous User
Partner Account Manager at a wholesaler/distributor
Our main use case for Auth0 Platform is to work with our partners to take to the customers, with Auth0 Platform being...
Read full review of Auth0 Platform »

Review 1 of 2

Customer Service

IgmarRautenbach
Managing Director at Tegra Solutions
Support is effective.
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Anas Abdu Rauf
Network Security Engineer , CCIE Certified Engineer at FSD Innovative Technologies L.L.C
Support is rated at eight out of ten.
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Livin Sunil
Information Security Engineer at M.Tech
The technical support services need improvement.
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AlanChan5
Pre-Sales Consultant at Tconnex
Technical support has been good so far. We find them to be helpful and supportive. We're in Malaysia and our closest...
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SasikumarRamachandran
Senior Network Engineer at Irdeto B.V.
The tech support response time is good.
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Nicky Tham
Evaluator oа SD-WAN at Fullerton Health
Cato Networks supported the technical support team in-house. The product and support team helped us resolve the...
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Greg Altman
IT Infrastructure Manager at Strike
The biggest place where I see that the company can improve would be in their sales force because I get contacted by...
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Alexander Azikov
It Manager at Diamond Braces
We reach out to the support occasionally for minor problems. They're pretty quick, but if an issue needs to be...
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Akei Hsu
Senior Network Consultant at PostNL
The customer service and support team provide fast responses.
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PabloCousino
Executive VP at Active IT SpA
The product has excellent customer support. The support team is available 24/7 and they are able to respond in twenty...
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Adam Vizogrod
Account Management Leader at AlgoSec
I have not used Cato support.
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Jordan Peters
Owner/Managing Director at Infinity IT B.V.
The customer service and support for this solution is really good although we have noticed that, due to their growth...
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Alexander Azikov
It Manager at Diamond Braces
Technical support is excellent. Even during our testing phase, they were able to set up at least three hours to walk...
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PabloCousino
Executive VP at Active IT SpA
The solution's technical support is available 24/7. Once, we raised a ticket for our customer, and the executive...
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Daehyun Hwang
Central Domain Administrator at a manufacturing company
The solution's technical support keeps an eye on our company's network service. If there is anything wrong with our...
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Yeong-Gi Lee
NVIDIA Network Engineer at Snetsystems
We found the technical support to be good. they were helpful if we had questions. We were satisfied with the level of...
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Anonymous User
Vice President at a tech services company
Our customer service experience is excellent, however, this might be due to our special partnership with them.
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Anonymous User
CTO at a retailer
The technical support is very good. I would rate them a nine or ten out of ten. They have been quite good for us.
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Anonymous User
ICT Business Solutions Consultant at a comms service provider
The support has been good overall.
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Anonymous User
Sr. Solutions Consultant Lead at MDI
I haven't contacted technical support yet. We have our own team that maintains solutions.
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Anonymous User
IT Operations Manager at a insurance company
I believe in continuous improvement, but the challenges in the past, let's say we need to connect to a cloud service...
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Sureshot
Cybersecurity Consultant at a tech vendor
The technical support is very hands-on, even during the deployment process. They are skilled at helping their...
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AjayKollipara
Product Lifecycle manager at Air Spring
As a partner, I receive very good support from Cato. Their knowledge portal and Cato Academy portal are excellent...
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DR. Ovidio MAIURI
Chief Digital Officer at Challenger Stone
The technical support for the Cato SASE Cloud Platform is top-notch. They have a competent and responsive team.
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Anonymous User
General Manager at a tech services company
The technical support team for Cato Networks has to be inevitably involved, especially in interfacing with other...
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Gino Messina
IT Consultant at Ledwork
The technical support team is very good. We used them for deployment and initial settings. After that, it wasn't...
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Anonymous User
IT Manager at a retailer
They are good and responsive. They solved all the issues.
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Anonymous User
Product & Services Integrator at a comms service provider
I think the technical support by Cato SASE Cloud Platform is quite good and I would rate their performance an eight...
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Review 1 of 28

Pradip Niladhe
Senior Associate Software Engineer at Simeio
The technical support of Okta Customer Identity is very prompt in responding.
Read full review of Okta Platform »
AmitSingh2
Microsoft Azure Engineer at Sycomp
I have been in touch with the technical support from Okta and they are very good. They answered my questions quickly...
Read full review of Okta Platform »
Berkley Lamb
Access Integration Engineer at a manufacturing company
I rate the support from Okta Workforce Identity a four out of five.
Read full review of Okta Platform »
Rama NagaSusarla
Senior Director - Principal Architect at a computer software company
There was one minor hiccup with technical support, but other than that, the support has been pretty good. I would...
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SurajShah
Consultant at a tech services company
I can rate Okta Platform support at approximately eight or nine out of ten.
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Grijesh Maurya
Distinguished Engineer & Senior Technical Architect at Pitney Bowes
We have been satisfied with their customer support.
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Siddhit-Renake
Technology Architect at Hewlett Packard Enterprise
My team was in touch with their counterparts from marketing and technical resources, but because it was a PoC...
Read full review of Auth0 Platform »
Upendar G
Senior Consultant at Wipro Limited
We have a strong internal support system including application support, data center, and IDM teams. However, direct...
Read full review of Okta Platform »
Shubham Gutte
Okta Engineer at Tata Consultancy
My relationship with the vendor is as a customer and partner. When we have issues with Okta Platform, we reach out to...
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Chetanya Sharma
IT Administrator at a tech vendor
Okta Customer Identity's technical support is fine; they help to fix tickets within the timeline and their support is...
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Peter Barnett
System Engineer at Principia
The tool's tech support is hard to get a hold of. Also, you would speak to a robot who knows a lot of information,...
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Sargam Panwar
QA Engineer at a tech vendor
I personally do not reach out to Auth0 Platform customer support because developers or the customer support team...
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MiguelPurizaca
IT Manager at Clear Channel
The technical support services are good. They respond to the queries immediately.
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Erik Aceiro
Solutions Architect III at Raizen
I rate the technical support a ten out of ten. It is very good.
Read full review of Auth0 Platform »
Thanuj Igalawithana
Senior Technical Lead at AtLink Communications Inc.
Auth0 Platform requires maintenance as we have done some updates, and recently we have not done anything. However, we...
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GOMS A R
Head Technology - Cybersecurity at Valuepoint Systems
Whenever we need information, we receive the required support from Okta. So, if I need clarification regarding...
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JitendraInjam
IT Lead at 0
The solution's technical support is good.
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Shlomi Cohen
System Architect at Skai
When we faced problems with Cognito, we opened a ticket with Amazon and the response was horrible. Interacting with...
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Anonymous User
Manager IAM at a computer software company
As premium customers, we have the opportunity to schedule calls directly with Okta's expert team members for...
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AlessandroPiana
Senior Security Architect South Europe at a tech services company
The technical support is good but not very responsive regarding my needs in getting details. They are difficult to...
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Anonymous User
Java Developer at a consultancy
I rate Okta support eight out of 10.
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Anonymous User
Associate Software Engineer at a computer software company
I did not need to communicate with technical support during the initial setup because, while working with my test...
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Anonymous User
Sector Manager at a tech services company
While I can't speak on behalf of my colleagues, I have not made use of technical support.
Read full review of Okta Platform »
Anonymous User
Technology Manager at a pharma/biotech company
Customer Service: Customer service is excellent. Technical Support: Techncial support is excellent.
Read full review of Okta Platform »
Anonymous User
Customer at a tech services company
We had some contact with technical support at the beginning and it was rather good. We are satisfied with the level...
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Anonymous User
Senior IT Operations / Network Administrator at a transportation company
The solution’s customer support is fast, reliable, and helpful.
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Hichem TALEB-BENDIAB
CDO & Co-Founder at ELYTIK
Technical support is excellent.
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Anonymous User
Director Cloud Software Development at a manufacturing company
For enterprise, I would rate technical support a nine out of ten. For any kind of lower starter package, I would rate...
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Anonymous User
Senior Director of Application Services at a comms service provider
The technical support is good, we have always had an effective response.
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Anonymous User
Sr. Compliance Analyst at a computer software company
The customer support is good. I would rate the customer support on a scale of 1 to 10 as a nine.
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Review 1 of 30

Technical Support

No Data Available

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