Compare Cato Networks vs Okta

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Popular Solutions

Cato SASE Cloud Platform

7 reviews

Okta Platform

44 reviews

Auth0 Platform

24 reviews

Top Industries

Manufacturing Company

13%

Comms Service Provider

10%

Computer Software Company

10%

Financial Services Firm

11%

Manufacturing Company

10%

Construction Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Anonymous User
Partner Account Manager at a wholesaler/distributor
Our main use case for Auth0 Platform is to work with our partners to take to the customers, with Auth0 Platform being...
Read full review of Auth0 Platform »
Sravanakumar Nidamanooru
Identity and Access Management Specialist at a university
I have hands-on experience with Okta Platform for a little over three years, starting in 2023, integrating SaaS apps...
Read full review of Okta Platform »

Review 1 of 2

Customer Service

PabloCousino
Executive VP at Active IT SpA
The solution's technical support is available 24/7. Once, we raised a ticket for our customer, and the executive...
Read full review of Cato SASE Cloud Platform »
Greg Altman
IT Infrastructure Manager at Strike
The biggest place where I see that the company can improve would be in their sales force because I get contacted by...
Read full review of Cato SASE Cloud Platform »
Livin Sunil
Information Security Engineer at M.Tech
The technical support services need improvement.
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Nicky Tham
Evaluator oа SD-WAN at Fullerton Health
Cato Networks supported the technical support team in-house. The product and support team helped us resolve the...
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SasikumarRamachandran
Senior Network Engineer at Irdeto B.V.
The tech support response time is good.
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Alexander Azikov
It Manager at Diamond Braces
We reach out to the support occasionally for minor problems. They're pretty quick, but if an issue needs to be...
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IgmarRautenbach
Managing Director at Tegra Solutions
Support is effective.
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Akei Hsu
Senior Network Consultant at PostNL
The customer service and support team provide fast responses.
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PabloCousino
Executive VP at Active IT SpA
The product has excellent customer support. The support team is available 24/7 and they are able to respond in twenty...
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Adam Vizogrod
Account Management Leader at AlgoSec
I have not used Cato support.
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Alexander Azikov
It Manager at Diamond Braces
Technical support is excellent. Even during our testing phase, they were able to set up at least three hours to walk...
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Anas Abdu Rauf
Network Security Engineer , CCIE Certified Engineer at FSD Innovative Technologies L.L.C
Support is rated at eight out of ten.
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AlanChan5
Pre-Sales Consultant at Tconnex
Technical support has been good so far. We find them to be helpful and supportive. We're in Malaysia and our closest...
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Jordan Peters
Owner/Managing Director at Infinity IT B.V.
The customer service and support for this solution is really good although we have noticed that, due to their growth...
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AjayKollipara
Product Lifecycle manager at Air Spring
As a partner, I receive very good support from Cato. Their knowledge portal and Cato Academy portal are excellent...
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Anonymous User
Product & Services Integrator at a comms service provider
I think the technical support by Cato SASE Cloud Platform is quite good and I would rate their performance an eight...
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Anonymous User
Vice President at a tech services company
Our customer service experience is excellent, however, this might be due to our special partnership with them.
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Anonymous User
ICT Business Solutions Consultant at a comms service provider
The support has been good overall.
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Anonymous User
Sr. Solutions Consultant Lead at MDI
I haven't contacted technical support yet. We have our own team that maintains solutions.
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Anonymous User
CTO at a retailer
The technical support is very good. I would rate them a nine or ten out of ten. They have been quite good for us.
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Yeong-Gi Lee
NVIDIA Network Engineer at Snetsystems
We found the technical support to be good. they were helpful if we had questions. We were satisfied with the level of...
Read full review of Cato SASE Cloud Platform »
Gino Messina
IT Consultant at Ledwork
The technical support team is very good. We used them for deployment and initial settings. After that, it wasn't...
Read full review of Cato SASE Cloud Platform »
Daehyun Hwang
Central Domain Administrator at a manufacturing company
The solution's technical support keeps an eye on our company's network service. If there is anything wrong with our...
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Sureshot
Cybersecurity Consultant at a tech vendor
The technical support is very hands-on, even during the deployment process. They are skilled at helping their...
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Anonymous User
IT Operations Manager at a insurance company
I believe in continuous improvement, but the challenges in the past, let's say we need to connect to a cloud service...
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Anonymous User
IT Manager at a retailer
They are good and responsive. They solved all the issues.
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DR. Ovidio MAIURI
Chief Digital Officer at Challenger Stone
The technical support for the Cato SASE Cloud Platform is top-notch. They have a competent and responsive team.
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Anonymous User
General Manager at a tech services company
The technical support team for Cato Networks has to be inevitably involved, especially in interfacing with other...
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Review 1 of 28

Terrell Potts
Software Engineer at Arrowlytics, LLC
I have not often communicated with the technical support specialists of Auth0 Platform, except possibly during rare...
Read full review of Auth0 Platform »
SunnyKumar
Senior IT Engineer at Instawork
Whenever my company has raised a ticket with Okta's support team, we always receive immediate support. I rate the...
Read full review of Okta Platform »
Suraj Ranjan Sahoo
Systems Engineer at cmc
We never reached out to customer support, as our team did not handle that. Our client dealt with customer support, so...
Read full review of Auth0 Platform »
Jake LoPilato
Account Executive L3 | Team Lead at a tech vendor
I have not had to contact Okta's technical support or customer support, which is probably a good thing.
Read full review of Okta Platform »
Berkley Lamb
Access Integration Engineer at a manufacturing company
I rate the support from Okta Workforce Identity a four out of five.
Read full review of Okta Platform »
Sargam Panwar
QA Engineer at a tech vendor
I personally do not reach out to Auth0 Platform customer support because developers or the customer support team...
Read full review of Auth0 Platform »
Stephen Latz
Principal Consultant at Building Block Technologies Inc.
Auth0 Platform's customer support is excellent. I rate the customer support a nine on a scale of one to ten.
Read full review of Auth0 Platform »
AmitSingh2
Microsoft Azure Engineer at Sycomp
Support is good. However, sometimes it takes them a bit longer to deal with issues.
Read full review of Okta Platform »
Pradip Niladhe
Senior Associate Software Engineer at Simeio Solutions
The technical support of Okta Customer Identity is very prompt in responding.
Read full review of Okta Platform »
Thanuj Igalawithana
Senior Technical Lead at AtLink Communications Inc.
Auth0 Platform requires maintenance as we have done some updates, and recently we have not done anything. However, we...
Read full review of Auth0 Platform »
Julian Landerreche
Information Technology Specialist at a tech vendor
I have opened some tickets with Okta Platform customer support, but I often prefer to dive into documentation or...
Read full review of Okta Platform »
AmitSingh2
Microsoft Azure Engineer at Sycomp
I have been in touch with the technical support from Okta and they are very good. They answered my questions quickly...
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Anonymous User
Cybersecurity Senior Consultant at a tech vendor
I would evaluate customer service and technical support for Okta Platform by noting that we did need assistance once...
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Samarjeet Tomar
Technical Solutions Lead at a insurance company
I didn't like Okta's support. They say they have very good support, but the moment you create a ticket, they will...
Read full review of Okta Platform »
Anonymous User
Sr cloud engineer at a tech vendor
I have not faced any issues, so I have never contacted customer support.
Read full review of Okta Platform »
Tejas Jain
Principle Cloud Architect at a tech services company
Support is great. You get in-line support by just logging into it. I never faced a lot of challenges. There were one...
Read full review of Okta Platform »
Vince Husenajr
CISO at a tech services company
On a scale of one to ten, I would rate Okta Platform's support or customer service as around seven. With Duo, I was...
Read full review of Okta Platform »
Anonymous User
Implementation Engineer at a tech vendor
The technical support for Okta is really supportive.
Read full review of Okta Platform »
Jamil Rashdi
Chief Technology Officer at Jrashdi
We have a team to raise tickets to the support team if we face any issues. The process is pretty straightforward.
Read full review of Okta Platform »
Anonymous User
Chief Technology Officer at Windval Technology Solutions LLC
Okta has very good support and I would score them high, at nine out of ten. I am definitely happy with them.
Read full review of Okta Platform »
Anonymous User
Information Systems Engineer at a healthcare company
They provide a lot of support but there are still places where we get stuck.
Read full review of Okta Platform »
Anonymous User
Technical Team Lead at a computer software company
I have not personally experimented with technical support from Okta Workforce Identity, but I see there is a good...
Read full review of Okta Platform »
SATYAPRAVEEN REDDY VENGAREDDY
IAM Engineer at Vantive
I do not often communicate with the technical support of Okta Platform. I have never communicated with the technical...
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Anonymous User
IAM Architect
Okta Platform's customer support is good. I would rate the customer support a 10 because it is consistent.
Read full review of Okta Platform »
Anonymous User
Consultant at a financial services firm
We receive technical support through third-party suppliers. They provide good support services.
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Anonymous User
Practice Director - PAM, IGA, IAM & ZeroTrust at a tech vendor
Both the tech support team and customer service team are good.
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Anonymous User
Architect at a tech services company
The customer service and support are awesome. They have a CSM assigned for each organization, and they are pretty...
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Anonymous User
Managing Director at a tech services company
They're pretty good. I know they're a big organization, and they have a lot of clients. So, it's a place where...
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Anonymous User
Sr. Compliance Analyst at a computer software company
The customer support is good. I would rate the customer support on a scale of 1 to 10 as a nine.
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Anonymous User
ISG Providers Lens Research Lead Analyst at a tech services company
I've never directly dealt with technical support.
Read full review of Okta Platform »

Review 1 of 30

Technical Support

No Data Available

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