Compare Cato Networks vs Okta

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Popular Solutions

Cato SASE Cloud Platform

5 reviews

Okta Platform

49 reviews

Auth0 Platform

26 reviews

Top Industries

Manufacturing Company

13%

Comms Service Provider

10%

Computer Software Company

Financial Services Firm

Outsourcing Company

11%

Financial Services Firm

10%

Manufacturing Company

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Anonymous User
Partner Account Manager at a wholesaler/distributor
Our main use case for Auth0 Platform is to work with our partners to take to the customers, with Auth0 Platform being...
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Sravanakumar Nidamanooru
Identity and Access Management Specialist at a university
I have hands-on experience with Okta Platform for a little over three years, starting in 2023, integrating SaaS apps...
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Review 1 of 2

Customer Service

Greg Altman
IT Infrastructure Manager at Strike
The biggest place where I see that the company can improve would be in their sales force because I get contacted by...
Read full review of Cato SASE Cloud Platform »
PabloCousino
Executive VP at Active IT SpA
The solution's technical support is available 24/7. Once, we raised a ticket for our customer, and the executive...
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Anas Abdu Rauf
Network Security Engineer , CCIE Certified Engineer at FSD Innovative Technologies L.L.C
Support is rated at eight out of ten.
Read full review of Cato SASE Cloud Platform »
Akei Hsu
Senior Network Consultant at PostNL
The customer service and support team provide fast responses.
Read full review of Cato SASE Cloud Platform »
Adam Vizogrod
Account Management Leader at AlgoSec
I have not used Cato support.
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PabloCousino
Executive VP at Active IT SpA
The product has excellent customer support. The support team is available 24/7 and they are able to respond in twenty...
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Alexander Azikov
It Manager at Diamond Braces
Technical support is excellent. Even during our testing phase, they were able to set up at least three hours to walk...
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IgmarRautenbach
Managing Director at Tegra Solutions
Support is effective.
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AlanChan5
Pre-Sales Consultant at Tconnex
Technical support has been good so far. We find them to be helpful and supportive. We're in Malaysia and our closest...
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SasikumarRamachandran
Senior Network Engineer at Irdeto B.V.
The tech support response time is good.
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Alexander Azikov
It Manager at Diamond Braces
We reach out to the support occasionally for minor problems. They're pretty quick, but if an issue needs to be...
Read full review of Cato SASE Cloud Platform »
Nicky Tham
Evaluator oа SD-WAN at Fullerton Health
Cato Networks supported the technical support team in-house. The product and support team helped us resolve the...
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Livin Sunil
Information Security Engineer at M.Tech
The technical support services need improvement.
Read full review of Cato SASE Cloud Platform »
Jordan Peters
Owner/Managing Director at Infinity IT B.V.
The customer service and support for this solution is really good although we have noticed that, due to their growth...
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Daehyun Hwang
Central Domain Administrator at a manufacturing company
The solution's technical support keeps an eye on our company's network service. If there is anything wrong with our...
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Anonymous User
Vice President at a tech services company
Our customer service experience is excellent, however, this might be due to our special partnership with them.
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Anonymous User
IT Operations Manager at a insurance company
I believe in continuous improvement, but the challenges in the past, let's say we need to connect to a cloud service...
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Anonymous User
Sr. Solutions Consultant Lead at MDI
I haven't contacted technical support yet. We have our own team that maintains solutions.
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Anonymous User
General Manager at a tech services company
The technical support team for Cato Networks has to be inevitably involved, especially in interfacing with other...
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Gino Messina
IT Consultant at Ledwork
The technical support team is very good. We used them for deployment and initial settings. After that, it wasn't...
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DR. Ovidio MAIURI
Chief Digital Officer at Challenger Stone
The technical support for the Cato SASE Cloud Platform is top-notch. They have a competent and responsive team.
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Sureshot
Cybersecurity Consultant at a tech vendor
The technical support is very hands-on, even during the deployment process. They are skilled at helping their...
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Anonymous User
IT Manager at a retailer
They are good and responsive. They solved all the issues.
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Anonymous User
ICT Business Solutions Consultant at a comms service provider
The support has been good overall.
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AjayKollipara
Product Lifecycle manager at Air Spring
As a partner, I receive very good support from Cato. Their knowledge portal and Cato Academy portal are excellent...
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Anonymous User
Product & Services Integrator at a comms service provider
I think the technical support by Cato SASE Cloud Platform is quite good and I would rate their performance an eight...
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Yeong-Gi Lee
NVIDIA Network Engineer at Snetsystems
We found the technical support to be good. they were helpful if we had questions. We were satisfied with the level of...
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Anonymous User
CTO at a retailer
The technical support is very good. I would rate them a nine or ten out of ten. They have been quite good for us.
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Review 1 of 28

Upendar G
Senior Consultant at Wipro Limited
We have a strong internal support system including application support, data center, and IDM teams. However, direct...
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MiguelPurizaca
IT Manager at Clear Channel
The technical support services are good. They respond to the queries immediately.
Read full review of Okta Platform »
Laercio Simoes
Owner at HPC Brasil
I have not needed to contact customer support for Okta Platform because everything works for me. When there are...
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Shubham Gutte
Okta Engineer at Tata Consultancy
My relationship with the vendor is as a customer and partner. When we have issues with Okta Platform, we reach out to...
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Deena Dayalan K
Global Leader Application Operations & Operational Excellence at a manufacturing company
Okta provides good support. While we are unable to have it in-house, we can raise a ticket, and they support us well.
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Mahesh-Subramanian
Vice President at Chargebacks911
The support was very good.
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GOMS A R
Head Technology - Cybersecurity at Valuepoint Systems
Whenever we need information, we receive the required support from Okta. So, if I need clarification regarding...
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Oladipupo Olatunji
Software Engineer at a financial services firm
The customer support for Auth0 Platform is fast. The customer service is fast, and they are always there to help.
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Siddhit-Renake
Technology Architect at Hewlett Packard Enterprise
My team was in touch with their counterparts from marketing and technical resources, but because it was a PoC...
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Merin K Oommen
Systems Engineer – Iam & IT Operations at Deepwatch
All the people, especially those who work in Okta Platform, are highly educated. The customer support team has...
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MiguelPurizaca
IT Manager at Clear Channel
We had an issue a couple of years ago that was swiftly resolved by the support team, showing their efficiency. They...
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Suresh Marrivada
Senior Consultant at Deloitte
We do communicate with the technical support of Okta Platform, and they have exceptional knowledge of what they are...
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Berkley Lamb
Access Integration Engineer at a manufacturing company
I rate the support from Okta Workforce Identity a four out of five.
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Zaki Ahmed
Cloud Architect at Diriyah Company l شركة الدرعية
I have dealt with some issues and have raised tickets, and they were really helpful. They replied immediately with no...
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Anonymous User
Managing Director at a tech services company
They're pretty good. I know they're a big organization, and they have a lot of clients. So, it's a place where...
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Tom Foale
CTO at Klaatu IT Security Ltd
The technical support is very helpful. They provide you with a customer success manager and they've got access to all...
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Anonymous User
IT Security Manager at a construction company
The company has very good tehnical support and they respond quickly.
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Anonymous User
Continuous Service Improvement Analyst at a tech services company
I've contacted internal company IT support a few times while learning the intricacies of Okta Platform, but I've...
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Anonymous User
Cybersecurity Senior Consultant at a tech vendor
I would evaluate customer service and technical support for Okta Platform by noting that we did need assistance once...
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Anonymous User
Senior IT Operations / Network Administrator at a transportation company
The solution’s customer support is fast, reliable, and helpful.
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Anonymous User
Responsable Avant-vente at a computer software company
We are only using professional services at the moment.
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Anonymous User
Information Technology Consultant at a tech services company
There were a couple of occasions where I needed some support while setting it up for our RDS environment. Their...
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Vishnu Tripathi
Lead Engineer at a tech vendor
The support team is very good. We faced some issues and raised tickets. Our support team responded immediately and...
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Anonymous User
Associate Software Engineer at a computer software company
I did not need to communicate with technical support during the initial setup because, while working with my test...
Read full review of Auth0 Platform »
Jamil Rashdi
Chief Technology Officer at Jrashdi
We have a team to raise tickets to the support team if we face any issues. The process is pretty straightforward.
Read full review of Okta Platform »
Anonymous User
Security Solutions Engineer at a tech services company
Okta Workforce Identity could improve the support system, they are too slow.
Read full review of Okta Platform »
Thiago Lopes
Information Security Manager at a tech services company
I can't speak to the quality of technical support. I've never used them. I couldn't say if they are knowledgeable or...
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Anonymous User
Chief Technology Officer at Windval Technology Solutions LLC
Okta has very good support and I would score them high, at nine out of ten. I am definitely happy with them.
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Anonymous User
Cyber Security Architect at a media company
I have had to contact technical support for Okta Platform many times. The speed and quality of their answers depend...
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Anonymous User
Practice Director - PAM, IGA, IAM & ZeroTrust at a tech vendor
Both the tech support team and customer service team are good.
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Review 1 of 30

Technical Support

No Data Available

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