Compare Cato Networks vs Okta

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.

Popular Solutions

Cato SASE Cloud Platform

4 reviews

Okta Platform

52 reviews

Auth0 Platform

25 reviews

Top Industries

Manufacturing Company

12%

Comms Service Provider

12%

Financial Services Firm

Computer Software Company

Outsourcing Company

12%

Financial Services Firm

10%

Manufacturing Company

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Anonymous User
Partner Account Manager at a wholesaler/distributor
Our main use case for Auth0 Platform is to work with our partners to take to the customers, with Auth0 Platform being...
Read full review of Auth0 Platform »
Sravanakumar Nidamanooru
Identity and Access Management Specialist at a university
I have hands-on experience with Okta Platform for a little over three years, starting in 2023, integrating SaaS apps...
Read full review of Okta Platform »

Review 1 of 2

Customer Service

Adam Vizogrod
Account Management Leader at AlgoSec
I have not used Cato support.
Read full review of Cato SASE Cloud Platform »
SasikumarRamachandran
Senior Network Engineer at Irdeto B.V.
The tech support response time is good.
Read full review of Cato SASE Cloud Platform »
Greg Altman
IT Infrastructure Manager at Strike
The biggest place where I see that the company can improve would be in their sales force because I get contacted by...
Read full review of Cato SASE Cloud Platform »
PabloCousino
Executive VP at Active IT SpA
The solution's technical support is available 24/7. Once, we raised a ticket for our customer, and the executive...
Read full review of Cato SASE Cloud Platform »
Anas Abdu Rauf
Network Security Engineer , CCIE Certified Engineer at FSD Innovative Technologies L.L.C
Support is rated at eight out of ten.
Read full review of Cato SASE Cloud Platform »
Livin Sunil
Information Security Engineer at M.Tech
The technical support services need improvement.
Read full review of Cato SASE Cloud Platform »
AlanChan5
Pre-Sales Consultant at Tconnex
Technical support has been good so far. We find them to be helpful and supportive. We're in Malaysia and our closest...
Read full review of Cato SASE Cloud Platform »
Akei Hsu
Senior Network Consultant at PostNL
The customer service and support team provide fast responses.
Read full review of Cato SASE Cloud Platform »
Jordan Peters
Owner/Managing Director at Infinity IT B.V.
The customer service and support for this solution is really good although we have noticed that, due to their growth...
Read full review of Cato SASE Cloud Platform »
Alexander Azikov
It Manager at Diamond Braces
We reach out to the support occasionally for minor problems. They're pretty quick, but if an issue needs to be...
Read full review of Cato SASE Cloud Platform »
Nicky Tham
Evaluator oа SD-WAN at Fullerton Health
Cato Networks supported the technical support team in-house. The product and support team helped us resolve the...
Read full review of Cato SASE Cloud Platform »
PabloCousino
Executive VP at Active IT SpA
The product has excellent customer support. The support team is available 24/7 and they are able to respond in twenty...
Read full review of Cato SASE Cloud Platform »
IgmarRautenbach
Managing Director at Tegra Solutions
Support is effective.
Read full review of Cato SASE Cloud Platform »
Alexander Azikov
It Manager at Diamond Braces
Technical support is excellent. Even during our testing phase, they were able to set up at least three hours to walk...
Read full review of Cato SASE Cloud Platform »
Yeong-Gi Lee
NVIDIA Network Engineer at Snetsystems
We found the technical support to be good. they were helpful if we had questions. We were satisfied with the level of...
Read full review of Cato SASE Cloud Platform »
Anonymous User
IT Operations Manager at a insurance company
I believe in continuous improvement, but the challenges in the past, let's say we need to connect to a cloud service...
Read full review of Cato SASE Cloud Platform »
Anonymous User
IT Manager at a retailer
They are good and responsive. They solved all the issues.
Read full review of Cato SASE Cloud Platform »
Anonymous User
Product & Services Integrator at a comms service provider
I think the technical support by Cato SASE Cloud Platform is quite good and I would rate their performance an eight...
Read full review of Cato SASE Cloud Platform »
Anonymous User
ICT Business Solutions Consultant at a comms service provider
The support has been good overall.
Read full review of Cato SASE Cloud Platform »
Daehyun Hwang
Central Domain Administrator at a manufacturing company
The solution's technical support keeps an eye on our company's network service. If there is anything wrong with our...
Read full review of Cato SASE Cloud Platform »
Anonymous User
CTO at a retailer
The technical support is very good. I would rate them a nine or ten out of ten. They have been quite good for us.
Read full review of Cato SASE Cloud Platform »
Anonymous User
Sr. Solutions Consultant Lead at MDI
I haven't contacted technical support yet. We have our own team that maintains solutions.
Read full review of Cato SASE Cloud Platform »
Anonymous User
Vice President at a tech services company
Our customer service experience is excellent, however, this might be due to our special partnership with them.
Read full review of Cato SASE Cloud Platform »
AjayKollipara
Product Lifecycle manager at Air Spring
As a partner, I receive very good support from Cato. Their knowledge portal and Cato Academy portal are excellent...
Read full review of Cato SASE Cloud Platform »
Sureshot
Cybersecurity Consultant at a tech vendor
The technical support is very hands-on, even during the deployment process. They are skilled at helping their...
Read full review of Cato SASE Cloud Platform »
Gino Messina
IT Consultant at Ledwork
The technical support team is very good. We used them for deployment and initial settings. After that, it wasn't...
Read full review of Cato SASE Cloud Platform »
Anonymous User
General Manager at a tech services company
The technical support team for Cato Networks has to be inevitably involved, especially in interfacing with other...
Read full review of Cato SASE Cloud Platform »
DR. Ovidio MAIURI
Chief Digital Officer at Challenger Stone
The technical support for the Cato SASE Cloud Platform is top-notch. They have a competent and responsive team.
Read full review of Cato SASE Cloud Platform »

Review 1 of 28

Jake LoPilato
Account Executive L3 | Team Lead at a tech vendor
I have not had to contact Okta's technical support or customer support, which is probably a good thing.
Read full review of Okta Platform »
Grijesh Maurya
Distinguished Engineer & Senior Technical Architect at Pitney Bowes
We have been satisfied with their customer support.
Read full review of Okta Platform »
AmitSingh2
Microsoft Azure Engineer at Sycomp
I have been in touch with the technical support from Okta and they are very good. They answered my questions quickly...
Read full review of Okta Platform »
Oladipupo Olatunji
Software Engineer at a financial services firm
The customer support for Auth0 Platform is fast. The customer service is fast, and they are always there to help.
Read full review of Auth0 Platform »
Julian Landerreche
Information Technology Specialist at a tech vendor
I have opened some tickets with Okta Platform customer support, but I often prefer to dive into documentation or...
Read full review of Okta Platform »
Deena Dayalan K
Global Leader Application Operations & Operational Excellence at a manufacturing company
We have not had any major challenges over the past two years; however, they do offer quality customer service to all...
Read full review of Okta Platform »
Kaeleigh Stroud
Technical Lead at Jem
Our experience with customer service has been a mixed bag. We had a contact at Okta previously, but because we are on...
Read full review of Auth0 Platform »
Shubham Gutte
Okta Engineer at Tata Consultancy
My relationship with the vendor is as a customer and partner. When we have issues with Okta Platform, we reach out to...
Read full review of Okta Platform »
Sargam Panwar
QA Engineer at a tech vendor
I personally do not reach out to Auth0 Platform customer support because developers or the customer support team...
Read full review of Auth0 Platform »
Terrell Potts
Software Engineer at Arrowlytics, LLC
I have not often communicated with the technical support specialists of Auth0 Platform, except possibly during rare...
Read full review of Auth0 Platform »
Suraj Ranjan Sahoo
Systems Engineer at cmc
We never reached out to customer support, as our team did not handle that. Our client dealt with customer support, so...
Read full review of Auth0 Platform »
Anonymous User
Senior Manager And Vice President at a tech vendor
Customer support from Okta is quite good; I know people personally, and their learning portal is also effective. They...
Read full review of Auth0 Platform »
Anonymous User
Senior Director of Application Services at a comms service provider
The technical support is good, we have always had an effective response.
Read full review of Okta Platform »
Syed
IT Lead at a outsourcing company
While the deployment process was smooth, helped by Okta Platform's support team, more immediate assistance...
Read full review of Okta Platform »
Anonymous User
Associate Software Engineer at a computer software company
I did not need to communicate with technical support during the initial setup because, while working with my test...
Read full review of Auth0 Platform »
Anonymous User
Cybersecurity Senior Consultant at a tech vendor
I would evaluate customer service and technical support for Okta Platform by noting that we did need assistance once...
Read full review of Okta Platform »
Anonymous User
Security Architect at a construction company
We've had good experience with technical support.
Read full review of Auth0 Platform »
Emmanuel Sikwane
Partner channel manager at Inactic
I did contact the product's support team when my password got locked out. I could even reset the whole password from...
Read full review of Okta Platform »
Anonymous User
Senior Director of Application Services at a comms service provider
They meet our needs. We haven't had a problem with technical support answering any of our questions.
Read full review of Okta Platform »
Vishnu Tripathi
Lead Engineer at a tech vendor
The support team is very good. We faced some issues and raised tickets. Our support team responded immediately and...
Read full review of Auth0 Platform »
Jamil Rashdi
Chief Technology Officer at Jrashdi
We have a team to raise tickets to the support team if we face any issues. The process is pretty straightforward.
Read full review of Okta Platform »
Anonymous User
Sector Manager at a tech services company
While I can't speak on behalf of my colleagues, I have not made use of technical support.
Read full review of Okta Platform »
Rakesh Kumar Padhy
Lead Identity Architect at a tech vendor
The customer support from Okta Platform is quite fast.I would rate the customer support a nine out of ten.
Read full review of Okta Platform »
JitendraInjam
IT Lead at 0
The solution's technical support is good.
Read full review of Okta Platform »
Velayudham Avudainayagam
Technical Specialist at a tech company
I would give tech support a 10 out of 10. They are really awesome. Even for a free/demo account, if you raise a case...
Read full review of Okta Platform »
Luis Sebastiao
Iam Engineer at PPB
If I would evaluate customer service and technical support of Okta Platform from one to ten, I would say a very good...
Read full review of Okta Platform »
Anonymous User
Okta Product Manager at a security firm
We have been satisfied with the support for this solution.
Read full review of Okta Platform »
Anonymous User
Continuous Service Improvement Analyst at a tech services company
I've contacted internal company IT support a few times while learning the intricacies of Okta Platform, but I've...
Read full review of Okta Platform »
Jay Klinkowsky
CEO at Everyday Identity
My experience with the technical support of Okta Platform and their customer service was positive, as they were...
Read full review of Okta Platform »
Anonymous User
Systems Engineer II at a energy/utilities company
Customer Service: Customer service is excellent. We don't have to worry when we have an issue; they are always on top...
Read full review of Okta Platform »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.