Compare Cavisson vs Dell Technologies

Cavisson

Based on 4 reviews.

Dell Technologies

Based on 2001 reviews.

Sample Customers

Cavisson NetForest

Macy's, Michael's, Art.com

Popular Solutions

Cavisson NetStorm

0 reviews

Cavisson NetDiagnostics

0 reviews

Dell PowerEdge R-Series

149 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

Top Industries

No Data Available

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Gouranga Maiti
Sr. Project Manager IT at a manufacturing company
My usual use cases for Dell PowerMax require high throughputs, so I need computing power in addition to IOPS, which...
Read full review of Dell PowerMax »
Anonymous User
Supply Chain and Procurement Specialist at a tech services company
We use several versions of Dell PowerEdge R-Series. Most of the servers we currently use are the R350s. R370s are not...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Customer Service

Anonymous User
Performance Engineer at a retailer
We get 24/7 support from Cavisson which helps in effective monitoring and finding performance bottlenecks.
Read full review of Cavisson NetStorm »
Anonymous User
Performance Architect at a retailer
Customer service at Cavisson is 24 hours a day. Their support is so impressive as they respond within no time for any...
Read full review of Cavisson NetStorm »

Review 1 of 2

Stanislaw Jagielski
Trainer, Storage Consultant at a tech services company
I have never used technical support for Dell XtremIO since we manage it on our own, and I access support pages....
Read full review of Dell XtremIO »
Kuntal Malik
lead at a manufacturing company
I do not know much about the technical support or customer service team as I have not escalated any questions to...
Read full review of Dell PowerProtect Data Domain »
Philip Mac Kay
Gerente general at a tech services company
We have not had a good experience with support. Technical support staff take too much time to resolve tickets. We...
Read full review of Dell PowerEdge R-Series »
Osman Sercan SADIKOGLU
Storage and Backup System Architect at a financial services firm
I'm happy with Dell's technical support - we have a private support contact that ensures we get good support.
Read full review of Dell PowerMax »
Erhan Parlaz
Sr. Sales Consultant at a consultancy
I would rate Dell's support as very good, even outstanding, because Dell really takes care of the customers. You can...
Read full review of Dell PowerVault »
Marc Gaethofs
ICT manager at a real estate/law firm
The technical support is good as they continuously monitor the system remotely through a support agent. This agent...
Read full review of Dell PowerStore »
Roshni Miranda
Developer at a tech vendor
I would rate the technical support for Dell PowerScale (Isilon) at least eight to nine. If I had to decide whether it...
Read full review of Dell PowerScale (Isilon) »
Michael Lopez
Sr Systems Engineer at a outsourcing company
Dell's technical support is very good and on par with NetApp support and the rest of the industry, such as Oracle,...
Read full review of Dell PowerProtect Data Domain »
AnjaneyaVara Prasad
Solution Architect at a tech vendor
I would rate the technical support a nine out of ten since they offer good support. They assist with fixing bugs or...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Assistant Manager Specialist at a computer software company
The first level support from Dell I was not happy with because as a technician I needed to get the second or third...
Read full review of Dell Unity XT »
Anonymous User
Data Center Team Lead at a comms service provider
I do not have any direct contact with technical support because I am not doing the product delivery. If the...
Read full review of VxRail »
Taj Hussain
Assistant Manager, Technology Support & Services at a comms service provider
I do not have a good experience with the technical support for Dell PowerStore. The technical support by Dell for...
Read full review of Dell PowerStore »
Shehan Attapattu
head of presales at a tech services company
Their technical support was actually good. In the POC environment, we needed some help, and they supported us with that.
Read full review of DD Boost »
Anonymous User
Solution Architect at a outsourcing company
Technical support by Dell is much better, but generally, there is a lot of dependency on Dell technical support. For...
Read full review of Dell PowerStore »
Ramnesh Kumar
System Administrator at a educational organization
Technical support is good. I can log complaints online through the portal and have engineers in line. I can also take...
Read full review of Dell SC Series »
Anonymous User
Director, Head of Colleague Support Services, Vice President at a financial services firm
The customer support for Dell Enterprise Laptops is excellent; the account team is good and very involved.
Read full review of Dell Business Laptops »
Anonymous User
Senior Infrstructure Analyst at a financial services firm
The technical support was good.
Read full review of Dell Storage Resource Manager (SRM) »
Rocco Guerriero
Chief Executive Officer at a tech services company
In terms of customer support for Dell PowerMax, I come from the old EMC world, and you can't get better support than...
Read full review of Dell PowerMax »
Anonymous User
Infrastructure and Operations Manager at a manufacturing company
Their support is good. I would rate them a 10 out of 10.
Read full review of Dell PowerEdge R-Series »
A Z
Presales Engineer at a tech services company
Customer support begins with a phone call depending on the level of support. It is often 24 hours or the hourly rate....
Read full review of Dell Avamar »
Mac Wang
Project Manager at a tech services company
The technical support isn't the best. They are slow to respond. It's a problem for us. We feel they could be a lot...
Read full review of Dell PowerEdge R-Series »
Maurizio Davini
CTO at a university
The technical support is perfect. We are more than satisfied. They are responsive with good turnaround times. We have...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Senior Associate - System Engineer at a financial services firm
Customer Service: I have worked with local EMC partners, I have had a positive experience. Technical Support: I did...
Read full review of Dell NetWorker »
Anonymous User
IT Service Owner Workplace
Dell provides excellent support directly to users, which reduces the burden of direct contact with end users, making...
Read full review of Dell Business Laptops »
Hany Magdy
CEO at a tech services company
The technical support provided by Dell is excellent. Their support service rates 10 out of 10.
Read full review of Dell PowerEdge XE-Series »
Anonymous User
Infrastructure Manager at a hospitality company
Technical support is excellent. They have rapid response teams, ESRs, and the EMC account managers are always available.
Read full review of Dell Unity XT »
Anonymous User
VP Global Infrastructure at a media company
It's one thing to call technical support when there is a problem, but when you have to do an upgrade there is a team...
Read full review of Dell Storage Resource Manager (SRM) »
Leadoffsol67
Lead Offering Solution Architect Cloud and Workload
I haven't had a good experience with technical support. It takes them a very long time to resolve issues.
Read full review of Dell NetWorker »
Mohamed Abdel Salam
Senior Sells at a tech services company
I would rate customer service as nine out of ten.
Read full review of Dell PowerMax »
Nikhil Desai
Associate Director at a manufacturing company
I would rate customer service and technical support a 10 out of 10 because the technical support is fantastic. When I...
Read full review of Dell PowerEdge R-Series »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.