Compare Cavisson vs Dell Technologies

Cavisson

Based on 4 reviews.

Dell Technologies

Based on 1991 reviews.

Sample Customers

Cavisson NetForest

Macy's, Michael's, Art.com

Popular Solutions

Cavisson NetStorm

0 reviews

Cavisson NetDiagnostics

0 reviews

Dell PowerEdge R-Series

170 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

Top Industries

No Data Available

Computer Software Company

12%

Manufacturing Company

11%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at a tech services company
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at a computer software company
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Customer Service

Anonymous User
Performance Engineer at a retailer
We get 24/7 support from Cavisson which helps in effective monitoring and finding performance bottlenecks.
Read full review of Cavisson NetStorm »
Anonymous User
Performance Architect at a retailer
Customer service at Cavisson is 24 hours a day. Their support is so impressive as they respond within no time for any...
Read full review of Cavisson NetStorm »

Review 1 of 2

Branko Cirovic
Storage Engineer at a outsourcing company
For this type of box, we receive great support from Dell.
Read full review of Dell PowerProtect Data Domain »
Muzamil Yakub
Chief Executive Officer at a tech services company
It's really good. Especially once you subscribe to the pro support, their support is excellent. If they have parts...
Read full review of Dell PowerEdge R-Series »
Farhan SadikAkil
Solutions Architect at a tech consulting company
The tool's tech support is very helpful. For level one support, we have Dell-certified engineers in our own...
Read full review of Dell Data Protection Advisor »
Scott Yoshimura
Lead Technical Product Manager at a insurance company
I would rate support for this solution a three out of ten. Considering how much we use PowerFlex Manager, it can only...
Read full review of Dell PowerFlex »
Ran Zaradez
CEO
When I have a problem or question, I call customer service, and they keep checking with me until the problem is...
Read full review of Dell PowerEdge R-Series »
Muzammil Nasim
Software Architect at a manufacturing company
I rate Dell support eight out of 10. The technical support is good, but we had to involve a contractor, which caused...
Read full review of Dell PowerEdge XE-Series »
Rhett Waldock
Programmer Analyst at a healthcare company
Technical support was good. We had a positive experience with Dell EMC AppSync.
Read full review of Dell AppSync »
Vaidyanathan Swaminathan
Co-Founder at a outsourcing company
Technical support is somewhere around six or seven on a scale from one to ten. The challenge is that support is not...
Read full review of Dell PowerEdge C- Series »
Anonymous User
System Engineer at a tech services company
Technical support is very good. I do use it from time to time and it's always excellent.
Read full review of Dell SC Series »
Anonymous User
Station Manager at a tech services company
Dell support is proactive. I'm happy with their support. They're active and supportive.
Read full review of VxRail »
Anonymous User
Technical Consultant at a tech services company
Technical support is good, but it depends on the time zone. I've noticed that some areas offer better support than...
Read full review of Dell NetWorker »
Mohamed Youssef
Sr. Pre-Sales Engineer at a healthcare company
We have had some issues with the vendor's support that we have received. When you open up a support case with Dell...
Read full review of Dell PowerEdge MX- Series »
Stefan Hermes
Director/technischner it- leiter
I've been consistently struck by the profound depth of knowledge exhibited by both the general representatives and...
Read full review of Dell PowerEdge R-Series »
MuathAlhwetat
SAN and UNIX Administrator at a comms service provider
Technical support for this solution was great. They are very quick to respond.
Read full review of Dell Avamar »
Anonymous User
System & Infrastructure Specialist at a manufacturing company
We've had issues with support. We've contacted them about it and are working with them to try to resolve it. We're...
Read full review of Dell PowerEdge VRTX [EOL] »
Bill Sharp
Senior Vice President, Product Development & Strategy at a computer software company
I've used their technical support a few times when I had certain random issues. Sometimes the issue was...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
IT Engineer
I think I called once, when I deployed the first box myself, to validate whether the setup was correct. And also with...
Read full review of Dell Unity XT »
Anonymous User
Senior Systems Administrator at a non-profit
Since the product is not on the front banner of Dell, the support may not be the best. We encountered some issues,...
Read full review of Dell NetWorker »
Anonymous User
Managing Partner at a tech services company
So far technical support is very reliable, it's very good that way. We haven't engaged tech support so far, but when...
Read full review of Dell Unity XT »
Anonymous User
General Manager at a tech services company
The technical support is okay, but it could be better.
Read full review of Dell NetWorker »
Anonymous User
Technical Team Lead at a tech services company
We have not called support for three years. The technical documentation is good, so I would give it a rating of 9/10....
Read full review of Dell RecoverPoint »
Anonymous User
General Manager at a tech services company
We haven't needed much support due to our capable in-house team, but improving documentation would be beneficial.
Read full review of Moogsoft »
Anonymous User
IT Manager at a comms service provider
We haven't needed to contacted customer support because there is good documentation online.
Read full review of Dell PowerProtect Data Manager »
Anonymous User
Sr. Technology Engineer at a insurance company
I would give the technical support a 8/10 rating.
Read full review of Dell XtremIO »
Anonymous User
EHR Technical Architect at a healthcare company
The technical support has always been good. No fault with that. However, there is always room for improvement. I...
Read full review of Dell PowerProtect Data Domain »
AlgimantasSlabada
IT Architect at a tech services company
My thoughts on the technical support or customer service from Dell are generally positive; we are very satisfied,...
Read full review of Dell ObjectScale »
DhanyswarJagroop
System Administrator at a construction company
The customer service is good. We do a lot of remote work, so we sometimes contact them from sites to assist in making...
Read full review of Dell PowerEdge R-Series »
Adeel Akhtar
Team Lead IT Infrastructure & Datacenter at a financial services firm
If there are any issues, we just open a ticket and are connected with an engineer who helps us solve the problem.
Read full review of VxRail »
Anonymous User
Infrastructure architect at a healthcare company
I have used customer services for Dell PowerStore. It has been very favorable. Most of the customer service we've...
Read full review of Dell PowerStore »
Eng_MIR
IT Infrastructure and Telecom TL at a construction company
I needed to upgrade the operating system for Dell PowerProtect Data Domain once, and I called support during my first...
Read full review of Dell PowerProtect Data Domain »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.