Compare Cavisson vs Dell Technologies

Cavisson

Based on 4 reviews.

Dell Technologies

Based on 2455 reviews.

Sample Customers

Cavisson NetForest

Macy's, Michael's, Art.com

Popular Solutions

Cavisson NetStorm

0 reviews

Cavisson NetDiagnostics

0 reviews

Dell PowerEdge R-Series

178 reviews

Dell PowerStore

162 reviews

Dell Unity XT

8 reviews

Top Industries

Construction Company

25%

Comms Service Provider

10%

Outsourcing Company

10%

Retailer

10%

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Customer Service

Anonymous User
Performance Engineer at Kohl's
We get 24/7 support from Cavisson which helps in effective monitoring and finding performance bottlenecks.
Read full review of Cavisson NetStorm »
Anonymous User
Performance Architect at Kohl's
Customer service at Cavisson is 24 hours a day. Their support is so impressive as they respond within no time for any...
Read full review of Cavisson NetStorm »

Review 1 of 2

Palatla Srikanth
Lead Solution Architect at Avineon India Private Limited
The team supports us whenever we raise a query or call them.
Read full review of Dell PowerEdge XE-Series »
Ravi Ramananda
Assistant VP, Information Technology at a insurance company
Technical support for Dell PowerEdge R-Series products deserves a rating of ten out of ten because it is about a...
Read full review of Dell PowerEdge R-Series »
AndreTan
Data Continuity Specialist at Sapta Tunas Teknologi
I would rate the customer service and support nine out of ten.
Read full review of Dell NetWorker »
Vaidyanathan Swaminathan
Co Founder at a outsourcing company
The technical support is not good. The resolution takes time. The support quality has decreased after Dell took over...
Read full review of DD Boost »
SamuelThomas
Consultant at Key Information Technology L.L.C.
Technical support is generally satisfactory; however, challenges exist in certain Linux-based cases.
Read full review of Dell PowerProtect DP (IDPA) »
Sayed Zuber
Sr. Storage And Backup Engineer at a comms service provider
I rate Dell support eight out of 10.
Read full review of Dell VPLEX »
Noble Varughese
Chief Of Technology at CITY OF JERSEY CITY
Dell PowerEdge R-Series customer service and technical support is excellent. We had a very good project management...
Read full review of Dell PowerEdge R-Series »
Aamir Ilyas
Senior Presales Consultant at Mindware
It is renowned for its technical support, prioritizing direct engagement with customers rather than focusing solely...
Read full review of Dell Avamar »
Kitmeer-Ahmad
Product Manager, Dell Client Solutions at Team Computers
It is fantastic. We just have to raise a ticket, and immediately, we can get the response from them. There is no...
Read full review of Dell PowerProtect Data Domain »
Bryan Ho
Sales and Business Development at a tech vendor
The customer support for Dell Business Laptops is perfect.
Read full review of Dell Business Laptops »
Anonymous User
Project Manager at a financial services firm
My colleague did a firmware upgrade recently and that went well. I would say that was a good experience with tech...
Read full review of Dell Unity XT »
Deepak Kannan
Sales Account Manager - BFSI Sector at Frontier Business systems
Dell excels in service and support. Customers find Dell solutions to be user-friendly, commercially viable, and...
Read full review of Dell Unity XT »
Anonymous User
Managing Director at a consultancy
The customer support has been acceptable so far, with no issues.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Head of Technology at a non-tech company
I would rate Dell support for Dell PowerEdge R-Series around nine. There is always room for improvement. The support...
Read full review of Dell PowerEdge R-Series »
Emir Demić
Administrator at Central Election Comission in BiH
A few years back, Dell technical support had an issue that was impossible to solve through online support, so a...
Read full review of Dell PowerStore »
Sandeepssharma Sharma
Consultant at a financial services firm
Customer support for Dell Business Laptops is good.
Read full review of Dell Business Laptops »
Anonymous User
Sr. Storage Engineer at a consultancy
I have had pretty good support including being escalated to engineering very quickly, this could be considered a good...
Read full review of Dell XtremIO »
Dixit Arun
IT architect at a manufacturing company
Regarding customer support for Dell PowerProtect Backup Services, I have no negative feedback so far. They are quite...
Read full review of Dell PowerProtect Backup Services »
Anonymous User
Storage Administrator at a retailer
For the most part I would say a solid 8/10. I have had times where I could hear the engineers talk about how they...
Read full review of ViPR [EOL] »
Udaya Venkat
Cyber Defense & Incident Response Lead at a financial services firm
Customer support for Dell Business Laptops is very good, with service provided even for remote employees, which is a...
Read full review of Dell Business Laptops »
Randeep Guha
Architect at a energy/utilities company
Technical support is available; from the Dell point of view, we have taken the Pro Support part, which provides 24/7...
Read full review of Dell PowerStore »
Wolfgang Grabner
System Engineer at NTS Deutschland GmbH
The Dell support is good. We have good experience starting with the Dell support portal.
Read full review of Dell PowerStore »
Joakim
Vmware Vsphere System Engineer at a retailer
We contacted them once about to test a VxRail solution. That was quick, and it was working, so it's hard to gauge...
Read full review of Dell PowerStore »
Anonymous User
Pre-sales specialist at a computer software company
Technical support for this product is very good.
Read full review of Dell AppSync »
Olivier Mougin
Architecte Backup at a comms service provider
When we used the solution, it was still new, and so the customer service/technical support was not the best.
Read full review of Dell Avamar »
Anonymous User
Sr. Systems Administrator Manager at a manufacturing company
I have used technical support. I received good customer service and I was able to get my questions answered. It took...
Read full review of Dell SC Series »
Anonymous User
Management Ims Assistant at a wholesaler/distributor
I don't have any direct experience with customer service, but I understand it's a good one.
Read full review of Dell Business Laptops »
Cees Rhebergen
Technical Consultant at KPN IT Solutions - Trusted Services
I have not needed technical support. Until now I don't need technical support.
Read full review of Dell VxBlock System »
Anonymous User
Broadcast With Dish Network Staff Engineer at a comms service provider
Based on whatever little service my company has used from the support team, I feel they are good. Though the...
Read full review of Dell PowerStore »
Amjed Antari
Pre Sales Manager at a tech services company
Regarding technical support for Dell PowerVault from Dell, I would say support is excellent and I have not had...
Read full review of Dell PowerVault »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.