Compare CensorNet vs FireMon

CensorNet

Based on 1 review.

FireMon

Based on 70 reviews.

Sample Customers

CensorNet Cloud Application Security

National Portrait Gallery, Gama Aviation

Popular Solutions

CensorNet Cloud Application Security

0 reviews

FireMon Security Manager

11 reviews

FireMon Asset Manager

5 reviews

Top Industries

No Data Available

Outsourcing Company

14%

Financial Services Firm

12%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Aman-Yadav
Sr technical support executive at Immenzza
The product provides visibility into the user activities on the corporate network. We can create the policies and...
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Review 1 of 1

SurajYadav
Network Security Consultant at NTT DATA
I have been using FireMon Security Manager for around two years in a production environment, mainly for firewall...
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Marck Chanpagne
Business Continuity And Disaster Recovery Manager at Cadence Bank
My main use case for FireMon Asset Manager is continuous network asset discovery and visibility for our BCDR program....
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Review 1 of 2

Customer Service

Aman-Yadav
Sr technical support executive at Immenzza
If we face any challenges, we contact support. The support is good. If we need to connect with the DevOps team, the...
Read full review of CensorNet Cloud Application Security »

Review 1 of 1

Chan Lung
Presale Consultant at a tech vendor
FireMon's customer support is very helpful and responsive, often providing remote assistance to resolve problems...
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Abhijeet Chaskar
Cybersecurity Analyst at DigitalTrack solution pvt ltd
Customer support is excellent in their technical knowledge, and they are able to solve complex technical issues. I...
Read full review of FireMon Security Manager »
Ganesh-Khutwad
Senior Network Specialist at a tech vendor
The technical support is good, but sometimes it takes some time.
Read full review of FireMon Security Manager »
SurajYadav
Network Security Consultant at NTT DATA
The customer support for FireMon Security Manager has been outstanding in our experience. We have interacted with...
Read full review of FireMon Security Manager »
Anonymous User
Network Security Analyst at a government
We use technical support pretty regularly and they are prompt. We have a point of contact, who is a project manager...
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Anonymous User
Network Engineer at a insurance company
I would rate the support a nine and a half out of ten. They were really proactive and helpful in terms of support...
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Anonymous User
Security Engineer at a individual & family service
The support has been good. They have been slow to respond sometimes, but overall, it has been good.
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Anonymous User
Regional Manager Enterprise Data Infrastructure and Information Security at a comms service provider
Their technical support is superior.
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Anonymous User
Management Trainee at a financial services firm
The technical support team is not promptly addressing any issues. As a result, it can take some time to have the tech...
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Anonymous User
Network Administrator at a computer software company
I was not involved in the setup of FireMon but, later on, when I became involved working with it, I approached...
Read full review of FireMon Security Manager »
Anonymous User
Network Security Engineer- Senior at a financial services firm
There front-end technical support is really good, very responsive. To me, it takes a little bit too much time to...
Read full review of FireMon Security Manager »
Alejandro Gallo
Technical Account Manager at Axity de Colombia
The technical support team is very good. When I have to call or create a support ticket, the response is very fast...
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Anonymous User
Sr Network Security Specialist at a government
I would say technical support is about 8/10. Some issues just weren't handled quickly enough, I guess.
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Anonymous User
Technology Engineer at a financial services firm
We have asked for help a couple times, mainly about minor questions. There were questions about how to use...
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Anonymous User
Security Consultant at a tech services company
I would rate it 8/10. The only reason I don’t rate it 10/10 is because of the response time which, for us, sometimes...
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Anonymous User
IT Security Admin at a tech vendor
We have worked with them a good deal. I would give them a solid 9 out of 10. The way that they can do a 10 is just by...
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Anonymous User
Network Engineer at a tech services company
Customer Service: Great, they hold free WebEx sessions for additional training on FireMon. Technical Support: They're...
Read full review of FireMon Security Manager »
Orlando Paulino
Information Security Analyst at a wholesaler/distributor
Technical support is very helpful. On a scale from one to ten, I give them a high ten. You can either use their User...
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Anonymous User
Information Security Engineer at a insurance company
8/10
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Anonymous User
Sr. Systems and Network Engineer at a recruiting/HR firm
Overall, I would give the technical support team a 10/10. There have been maybe a few issues, here and there....
Read full review of FireMon Security Manager »
Anonymous User
3rd Line Senior Engineer (Security) at a comms service provider
I would rate technical support at around 7/10. I mean the reason for giving it a seven is the guy we spoke to over in...
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Anonymous User
Network Security Architect at a healthcare company
FireMon’s technical support is capable and responsive. I’ve had no issues with getting the right resources engaged...
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Arthur Neumann
Director of Delivery for IT and Cybersecurity at IMRI
Their technical support has always resolved everything in a reasonable amount of time even when there was some sort...
Read full review of FireMon Asset Manager »
Anonymous User
Network Support Systems Manager at a retailer
Overall, I would give the technical support team a rating of 10/10. There have been maybe a few issues here and...
Read full review of FireMon Security Manager »
Venkat Krishnan
Senior Vice President Cyber Security at Mindsprint
Customer service from FireMon Security Manager is good in terms of responding to any issues or any errors that we...
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Anonymous User
Senior Network Security Engineer at a local government
Their support is very good. They are generally responsive and I have needed to escalate only a couple of times.
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Pranav Gupta
Asst. Manager Finance at a insurance company
We occasionally need the assistance of technical support. We've always found them to be helpful and responsive. We're...
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Anonymous User
Works at a financial services firm
I would rate support a 4/5. I sort of get the feeling when I send an email that it's a little bit of a slow response...
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Anonymous User
Team Leader, Network Infrastructure at a tech vendor
The initial deployment was managed by an assigned person who was amazing and really helpful. However, getting in...
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Anonymous User
Enterprise Security Architect at a insurance company
Any time we've engaged technical support for assistance, we've come away with a resolution, so the only thing that...
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Review 1 of 30

Technical Support

No Data Available

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