Compare Checkmarx vs SonarSource Sàrl

SonarQube is an open source platform for continuous inspection of code quality. In 2009, SonarQube received the Jolt Awards under testing tools category.

Sample Customers

Checkmarx One

YIT, Salesforce, Coca-Cola, SAP, U.S. Army, Liveperson, Playtech Case Study: Liveperson Implements Innovative Secure SDLC

SonarQube

Snowflake, Booking.com, Deutsche Bank, AstraZeneca, and Ford Motor Company.

Popular Solutions

Checkmarx One

13 reviews

Codebashing

5 reviews

Checkmarx Software Composition Analysis

1 reviews

SonarQube

13 reviews

SonarQube for IDE (formerly SonarLint)

2 reviews

Top Industries

Financial Services Firm

17%

Manufacturing Company

Computer Software Company

Outsourcing Company

Financial Services Firm

13%

Computer Software Company

13%

Manufacturing Company

12%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Shahzad Shahzad
Senior Solution Architect | L3+ Systems & Cloud Engineer | SRE Specialist at Canada Cloud Solution
I would like to refer Checkmarx One as I have been working with it for a long time. I led the implementation of...
Read full review of Checkmarx One »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
Our main use cases with Checkmarx SAST are currently in the implementation stage where we have utilized integrations...
Read full review of Checkmarx SAST »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
We have many third-party libraries in our organization. I used Checkmarx Software Composition Analysis to identify...
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Pritish Bhatia
Senior Information Security Analyst at Fidelity China Special Situations PLC
I use Codebashing for our developers to train them in secure coding practices with the latest patterns and against...
Read full review of Codebashing »

Review 1 of 4

Sathyamurthi Natarajan
IT Officer (Solution Architect) at World Bank
The primary use cases of SonarQube Server (formerly SonarQube) in my system include static code analysis, code...
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Archana Verma
Security Analyst at Dover Corporation
SonarQube for IDE (formerly SonarLint) is used for source code scanning to check for vulnerabilities, memory leaks,...
Read full review of SonarQube for IDE (formerly SonarLint) »

Review 1 of 2

Customer Service

KannanPadmanabhan
Senior Software Engineering Manager at a financial services firm
Our Checkmarx team interacts with their technical support.
Read full review of Checkmarx One »
Syed Rizwan
Cyber Security Engineer at Defa3 cyber security
The solution's technical support is good.
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Ricardo Sousa da Silva
Cyber Security Expert at Nestle
Customer support for Checkmarx One would be rated a seven due to a lack of proactivity.
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Tharindu Malwenna
Senior Application Security Engineer at a newspaper
Their support is really good. I had a good interaction, and they provided solutions for issues encountered during the...
Read full review of Checkmarx Software Composition Analysis »
Peter Ejiofor
Chief Executive Officer at Ethnos ITSolutions
So far, I believe Checkmarx has provided very good technical responses in all areas of their solution. Their...
Read full review of Codebashing »
Harsh Soni
Cyber Security Engineer at Rah Infotech Pvt Ltd
I have contacted technical support, and I have a good impression of them since they provide support twenty-four hours...
Read full review of Checkmarx Software Composition Analysis »
Cuneyt KALPAKOGLU Phd.
Founder & Chairman at Endpoint-labs Cyber Security R&D
We give technical support in our territory; Checkmarx's technical support is also quite good. If you open a ticket...
Read full review of Checkmarx One »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
With Codebashing solution, we had a couple of complications, such as account configuration issues. Because we are...
Read full review of Codebashing »
Anonymous User
Co-Founder, CTO at a tech services company
Customer Service: It's very good. Technical Support: It's very good.
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Anonymous User
IT Transformation Project Manager at a financial services firm
In my case, being in a small country, we interacted with the central team, who then contacted Checkmarx. The tool is...
Read full review of Checkmarx SAST »
Anonymous User
Techincal Lead of Developers at a government
My experience with Checkmarx's technical support has been very positive.
Read full review of Checkmarx One »
Gideon Anichi
Chief Technology Officer at 3CS Aquarah Limited
I have relied on Checkmarx One customer support hundreds of times for several things, and Checkmarx One support is...
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Anonymous User
Information Security Engineer at a tech vendor
We have not yet needed to contact technical support.
Read full review of Codebashing »
Anonymous User
System Engineer at a manufacturing company
Checkmarx's technical support is helpful.
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
Senior Software Security Analyst at a financial services firm
Just four words for the technical support team: “Checkmarx team is awesome”.
Read full review of Checkmarx One »
Gustavo_Gonzalez
Technical Program Manager at a engineering company
From both customer support and technical support, the response is very swift (less than a day) and the technical...
Read full review of Checkmarx One »
Anonymous User
Sr. Application Security Manager at a tech services company
I've been in touch with technical support in the past. I'd rate them ten out of ten. They are very good. We've been...
Read full review of Codebashing »
EduardoBeltran
Director and Co-Founder at Ushiro-tec
Our experience with technical support is good. They have a lot of expert staff on their customer service lines. We...
Read full review of Checkmarx One »
Bus432Anly
Business Analyst at a tech services company
I have not needed the use of technical support.
Read full review of Checkmarx One »
Anonymous User
Senior Software Engineer at a computer software company
I have not been in contact with technical support.
Read full review of Checkmarx One »
Anonymous User
Security Source Code Analyst at a tech services company
I would rate the technical support seven out of 10. When you first create a ticket you sometimes get questions that...
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Moti Huberman
Penetration Tester & Information Security Expert at a comms service provider
I found someone in the evening that logged in and answered my issues. They are responsive. I rate the support of...
Read full review of Checkmarx One »
Milind Dharmadhikari
Practice Head - IT Risk & Security Management Services at Suma Soft Private Limited
We have found the technical support to be good. Whenever anyone has an issue, we write directly to Checkmarx.com and...
Read full review of Checkmarx One »
Moti Huberman
Penetration Tester & Information Security Expert at a comms service provider
I reached out to the integrator when I needed help, and he provided excellent support. He was customer-friendly,...
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
Sr. Director Global Solutions Development at a energy/utilities company
They provided some technical support during the installation. They clarified some questions and were very responsive.
Read full review of Checkmarx Software Composition Analysis »
Dmitriy Savin
VP Software Developer/Architect at a financial services firm
The customer service and support were good.
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
Procurement Analyst at a pharma/biotech company
The technical support we have experience was good but they could be faster.
Read full review of Checkmarx One »
Ruihan Zhu
Senior Engineer at a computer software company
The technical support is not good because they charge an extra fee. If we pay them on a call basis, they will charge...
Read full review of Checkmarx One »
Anonymous User
Senior Engineer at a tech vendor
I have used the support from Checkmarx. I rate the support from Checkmarx a seven out of ten.
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Don Robbins
Software Configuration Manager at a tech vendor
The customer service on the phone so far with Checkmarx has been good. We've had more issues with other projects that...
Read full review of Checkmarx One »

Review 1 of 30

Chetan Jayatheertha
DevOps Manager at a computer software company
The technical support is excellent.
Read full review of SonarQube »
Sthembiso Zondi
Head of Software Engineering at ronaldmariah@gmail.com
The technical support for SonarQube Server (formerly SonarQube) is great. It was only once when we wanted to extract...
Read full review of SonarQube »
Jayashree Acharyya
Director at PepsiCo
We have worked with the support from SonarQube and we have had good experiences.
Read full review of SonarQube »
Evgen Gulak
Head of IT Security Department at a energy/utilities company
We search Google for solutions to any problems we may face.
Read full review of SonarQube »
SenthuranPooranananthan
Senior Director of DevOps at Asset Works
SonarCloud has community support, but not technical support. They frequently reach out to us and ask if we are happy...
Read full review of SonarQube »
Anshuman Kishore
Director Product Development at Mycom Osi
I have not personally been in contact with technical support. I believe that our team recently had contact with them...
Read full review of SonarQube »
Sirish Reddy
Technology Manager at Publicis Sapient
We had to contact technical support back several years ago because we had an issue with one of the new SQL plugins...
Read full review of SonarQube »
Anonymous User
Lead Engineer at a healthcare company
Since we're using the open-source components, we use web searches and online resources. Once you get a little used to...
Read full review of SonarQube »
Anonymous User
DevOps Lead at a marketing services firm
We do have an enterprise version, however, that does not include the support right now. If we have any issues we're...
Read full review of SonarQube »
Anonymous User
Staff DevOps Specialist at a computer software company
I've never been in a situation where I needed their support.
Read full review of SonarQube »
Anonymous User
Lead Engineer at a healthcare company
They do have a lot of information on their website for the parts that they're offering free. We don't have licensing...
Read full review of SonarQube »
Ahmed Elkholy
Test Expert at Saudi Telecom Company
We contacted technical support about the BPM and WebMethod programming language. They supported us with a fast...
Read full review of SonarQube »
Anonymous User
Information Technology Security at a consultancy
As we are using the free version, there is no technical support available. But the documentation support is okay for...
Read full review of SonarQube »
Anonymous User
CEO at a computer software company
I did not have much interaction with customer support. When I did contact them, the experience was very good,...
Read full review of SonarQube »
Anonymous User
QA Engineer at a tech services company
Customer Service: I think is good, also there is a new forum named...
Read full review of SonarQube »
Anonymous User
Manager, Software Development Engineering at a computer software company
We don't have contact with technical support, any issues are solved by our operation team.
Read full review of SonarQube »
Anonymous User
Software Developer at a tech services company
6.5/10.
Read full review of SonarQube »
Daniel Hall
Technical Architect at Dwr Cymru Welsh Water
We have had no need to contact technical support.
Read full review of SonarQube »
Anonymous User
Software Engineer, Agile/Lean Evangelist, Scrum Master at a tech services company
Customer Service: I've not had to use them. I thinks it's online documentation is up to date, and it is enough to use...
Read full review of SonarQube »
Anonymous User
Lead Security Architect at a comms service provider
I would rate the customer support for this solution a seven out of ten.
Read full review of SonarQube »
Ahmed Rabea
CEO at ITShare
I have not contacted technical support.
Read full review of SonarQube »
Anonymous User
Web Developer/DevOps Engineer
It is open source so I don't try to rely on their technical support.
Read full review of SonarQube »
Anonymous User
Senior Software Developer at a tech vendor
I had no direct contact with tech support by myself, but I haven't heard any complaints about it going around either....
Read full review of SonarQube »
Warayuth Wongpaiboonwattana
System Quality Assurance Manager at AIS - Advanced Info Services Plc.
There is a lot of information for SonarQube online in the community forums. I only used technical support when I...
Read full review of SonarQube »
Anonymous User
Director at a consultancy
Fairly good.
Read full review of SonarQube »
Anonymous User
Senior Java Developer at a financial services firm
I haven't used their technical support.
Read full review of SonarQube »
Swati P
Deputy Manager Quality Assurance at eInfochips
Technical support could be better. If we request support, it's a little bit delayed, and it's not consistent on email.
Read full review of SonarQube »
Jeff Ingalls
Automation Tool Specialist at a comms service provider
We haven't really had any issues, so I can't speak much about technical support. There is also a large community out...
Read full review of SonarQube »
Anonymous User
System Analyst // System Architect at a tech services company
SonarQube's technical support is good.
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Anonymous User
Head Innovation Hub at a tech services company
I contacted them once or twice. I am very satisfied with their support. I didn't have any concerns in terms of support.
Read full review of SonarQube »

Review 1 of 30

Technical Support

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