Compare Checkmarx vs SonarSource Sàrl

SonarQube is an open source platform for continuous inspection of code quality. In 2009, SonarQube received the Jolt Awards under testing tools category.

Sample Customers

Checkmarx One

YIT, Salesforce, Coca-Cola, SAP, U.S. Army, Liveperson, Playtech Case Study: Liveperson Implements Innovative Secure SDLC

Popular Solutions

Checkmarx One

18 reviews

Checkmarx Software Composition Analysis

3 reviews

Codebashing

1 reviews

SonarQube

19 reviews

SonarQube for IDE (formerly SonarLint)

1 reviews

Top Industries

Financial Services Firm

19%

Computer Software Company

10%

Manufacturing Company

10%

Government

Computer Software Company

14%

Financial Services Firm

14%

Manufacturing Company

13%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Shahzad Shahzad
Senior Solution Architect | L3+ Systems & Cloud Engineer | SRE Specialist at a tech services company
I would like to refer Checkmarx One as I have been working with it for a long time. I led the implementation of...
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Tharindu Malwenna
Senior Application Security Engineer at a newspaper
Our main use cases with Checkmarx SAST are currently in the implementation stage where we have utilized integrations...
Read full review of Checkmarx SAST »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
I have used SonarQube as a community product for static application security testing as well as quality gate checking...
Read full review of Codebashing »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
We have many third-party libraries in our organization. I used Checkmarx Software Composition Analysis to identify...
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Review 1 of 4

KarthikHarpanhalli
Sr Software Engineering Supervisor at a manufacturing company
My usual use cases for SonarQube Server (formerly SonarQube) are for static code analysis to detect any build...
Read full review of SonarQube »
AshishGupta12
Application Security Engineer at a comms service provider
We are using SonarQube for IDE (formerly SonarLint) for our SAST function.
Read full review of SonarQube for IDE (formerly SonarLint) »

Review 1 of 2

Customer Service

Cuneyt KALPAKOGLU Phd.
Founder & Chairman at a tech services company
The customer service and support should be quicker from my point of view. I would rate them eight out of ten.
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AnanyaRoy
Risk Analyst at a consultancy
The solution's technical support is good. My company has been able to resolve issues related to the tool with the...
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Le Viet
Security Consultant at a tech services company
I have used the support from Checkmarx.
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ScottDenton
Senior regional manager at a tech services company
They have a customer success team and a customer success manager, and that's the liaison between the Development...
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Ricardo Sousa da Silva
Cyber Security Expert at a manufacturing company
Customer support for Checkmarx One would be rated a seven due to a lack of proactivity.
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Souhardyya Biswas
Software Engineer at a manufacturing company
As far as I'm aware, there is a team at Checkmarx that we can contact and they are there to help us with some basic...
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Evgen Gulak
Head of IT Security Department at a energy/utilities company
The support could improve, it takes a long time for a response. The service we received was poor.
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Rajiv
Practice Lead - Cyber Security at a tech vendor
We never had to contact the Checkmarx technical support team.
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Peter Ejiofor
Chief Executive Officer at a tech services company
So far, I believe Checkmarx has provided very good technical responses in all areas of their solution. Their...
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Cuneyt KALPAKOGLU Phd.
Founder & Chairman at a tech services company
This is the most critical point for me. Their support was much better in the past, like last year or two years ago....
Read full review of Checkmarx Software Composition Analysis »
Harsh Soni
Cyber Security Engineer at a outsourcing company
I have contacted technical support, and I have a good impression of them since they provide support twenty-four hours...
Read full review of Checkmarx Software Composition Analysis »
KannanPadmanabhan
Senior Software Engineering Manager at a financial services firm
Our Checkmarx team interacts with their technical support.
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Anonymous User
Penetration Tester & Information Security Expert at a comms service provider
I found someone in the evening that logged in and answered my issues. They are responsive. I rate the support of...
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Anonymous User
Procurement Analyst at a pharma/biotech company
The technical support we have experience was good but they could be faster.
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Anonymous User
Technical Lead at a computer software company
Technical support is very helpful so is rated a seven out of ten.
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Anonymous User
AVP, aPaaS Engineer at a financial services firm
I have not contacted technical support. We have not required it.
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Anonymous User
Security Source Code Analyst at a tech services company
I would rate the technical support seven out of 10. When you first create a ticket you sometimes get questions that...
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Anonymous User
Innovation Consultant (Security Analyst) at a tech services company
I would rate the technical support as average. We never had to communicate much with the technical team but based on...
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Anonymous User
Senior Engineer at a tech vendor
I have used the support from Checkmarx. I rate the support from Checkmarx a seven out of ten.
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FernandoCarlos
Project Manager at a consultancy
The technical support from the vendor is generally good, rated at about 8.5 out of ten. Checkmarx utilizes partners...
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Anonymous User
Cybersecurity at a transportation company
They were pretty good. I would rate them a four out of five, but I was using their salespeople. It wasn't their...
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Anonymous User
Sr. Application Security Manager at a tech services company
They have very good technical support and we haven't had a problem with them. If you have a problem that you cannot...
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Anonymous User
Information Security Engineer at a tech vendor
We have not yet needed to contact technical support.
Read full review of Codebashing »
Gustavo_Gonzalez
Technical Program Manager at a engineering company
From both customer support and technical support, the response is very swift (less than a day) and the technical...
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Anonymous User
System Engineer at a tech vendor
Technical support is okay. We are mostly happy with the help we get. We can directly connect with them.
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Anonymous User
Senior Manager at a manufacturing company
We don't directly deal with the Checkmarx technical team. There is a support group available for that, and they work...
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Anonymous User
Senior Software Engineer at a computer software company
I have not been in contact with technical support.
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Anonymous User
Senior Software Security Analyst at a financial services firm
Customer Service: Customer service is good. Engineers have been quick to get back to me regarding issues and custom...
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Anonymous User
IT Transformation Project Manager at a financial services firm
In my case, being in a small country, we interacted with the central team, who then contacted Checkmarx. The tool is...
Read full review of Checkmarx SAST »
Anonymous User
System Engineer at a manufacturing company
Checkmarx's technical support is helpful.
Read full review of Checkmarx Software Composition Analysis »

Review 1 of 30

Diego Moreo
Software Quality Coordinator at a retailer
I have not used their technical support or dealt directly with their customer service.
Read full review of SonarQube »
SenthuranPooranananthan
Senior Director of DevOps at a computer software company
SonarCloud has community support, but not technical support. They frequently reach out to us and ask if we are happy...
Read full review of SonarQube »
Angelo Quaglia
Independent Professional at a consultancy
I have not needed to contact technical support. I found the user interface messages quite explanatory about issues. I...
Read full review of SonarQube »
Huzaifa Asif
Cloud Engineer | Solution Architect at a tech services company
I find the support to be effective. Upon reaching out to them, they responded promptly, actively engaged in...
Read full review of SonarQube »
Wang Dayong
Senior Software Engineering Manager at a computer software company
I just use our internal IT to get support for SonarQube. That is enough for me.
Read full review of SonarQube »
Denis Walrave
Project Leader / Technical Expert at a hospitality company
The technical support is good.
Read full review of SonarQube »
Valavan Sivgalingam
Senior Manager, Security Engineering at a computer software company
Since it is an open-source product, we need to purchase support. However, the enterprise edition comes with a support...
Read full review of SonarQube »
Rakesh Thakur
Technical Architect at a insurance company
We're using the Community Edition, and I think support comes only with the paid version. But we had an initial...
Read full review of SonarQube »
Anonymous User
Manager, Software Development Engineering at a computer software company
We don't have contact with technical support, any issues are solved by our operation team.
Read full review of SonarQube »
Anonymous User
Lead Security Architect at a comms service provider
I would rate the customer support for this solution a seven out of ten.
Read full review of SonarQube »
Anonymous User
Head Innovation Hub at a tech services company
I contacted them once or twice. I am very satisfied with their support. I didn't have any concerns in terms of support.
Read full review of SonarQube »
Jeff Ingalls
Automation Tool Specialist at a comms service provider
We haven't really had any issues, so I can't speak much about technical support. There is also a large community out...
Read full review of SonarQube »
Anonymous User
Director at a consultancy
Fairly good.
Read full review of SonarQube »
Anonymous User
Lead Engineer at a healthcare company
Since we're using the open-source components, we use web searches and online resources. Once you get a little used to...
Read full review of SonarQube »
Anonymous User
Senior Product Manager at a financial services firm
SonarQube needs to improve its support model. They do not work 24/7, and they do not provide weekend support in case...
Read full review of SonarQube »
Damyan Bogoev
Distinguish Engineer at a computer software company
Since we are using some kind of freemium version, we have resolved issues via community support rather than the paid...
Read full review of SonarQube »
Anonymous User
QA Engineer at a tech services company
Customer Service: I think is good, also there is a new forum named...
Read full review of SonarQube »
Anuja S
Senior Program Manager at a computer software company
I have not needed to use technical support.
Read full review of SonarQube »
Anonymous User
Technical Authority Digital at a insurance company
Customer Service: Average. That said, considerable effort has been made to make the product largely self supporting...
Read full review of SonarQube »
Daniel Hall
Technical Architect at a energy/utilities company
We have had no need to contact technical support.
Read full review of SonarQube »
Swati P
Deputy Manager Quality Assurance at a manufacturing company
Technical support could be better. If we request support, it's a little bit delayed, and it's not consistent on email.
Read full review of SonarQube »
Anonymous User
Software Developer at a tech services company
6.5/10.
Read full review of SonarQube »
Anonymous User
Works
Beyond listening, customer service is doing everything in one's power to efficiently and accurately serve each customer.
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Anonymous User
Senior Software Engineer at a tech services company
Technical support as a whole, it was a while ago, like three months after we stopped using their services, that they...
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Anonymous User
Software Engineer, Agile/Lean Evangelist, Scrum Master at a tech services company
Customer Service: I've not had to use them. I thinks it's online documentation is up to date, and it is enough to use...
Read full review of SonarQube »
Anonymous User
Application Security Analyst at a agriculture
We have not needed to use the technical support.
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Sirish Reddy
Technology Manager at a tech services company
We had to contact technical support back several years ago because we had an issue with one of the new SQL plugins...
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Anonymous User
CTO at a computer software company
As we are using the community version, there is no technical support.
Read full review of SonarQube »
Kiran Gujju
Cyber Security Architect (USDA) at a government
The technical support is very good. When a product is good, we don't use them as regularly.
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Anonymous User
CEO at a computer software company
I did not have much interaction with customer support. When I did contact them, the experience was very good,...
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Review 1 of 30

Technical Support

No Data Available

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