Compare Checkmarx vs Veracode

Manhattan Associates, Azalea Health, Sabre, QAD, Floor & Decor, Prophecy International, SchoolCNXT, Keap, Rekner, Cox Automotive, Automation Anywhere, State of Missouri and others.

Veracode Security Labs

McKESSON, Alfresco

Popular Solutions

Checkmarx One

12 reviews

Codebashing

5 reviews

Checkmarx Software Composition Analysis

1 reviews

Veracode

18 reviews

Veracode Security Labs

1 reviews

Top Industries

Financial Services Firm

16%

Manufacturing Company

Outsourcing Company

Computer Software Company

Financial Services Firm

14%

Manufacturing Company

11%

Outsourcing Company

10%

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Shahzad Shahzad
Senior Solution Architect | L3+ Systems & Cloud Engineer | SRE Specialist at Canada Cloud Solution
I would like to refer Checkmarx One as I have been working with it for a long time. I led the implementation of...
Read full review of Checkmarx One »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
Our main use cases with Checkmarx SAST are currently in the implementation stage where we have utilized integrations...
Read full review of Checkmarx SAST »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
We have many third-party libraries in our organization. I used Checkmarx Software Composition Analysis to identify...
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Pritish Bhatia
Senior Information Security Analyst at Fidelity China Special Situations PLC
I use Codebashing for our developers to train them in secure coding practices with the latest patterns and against...
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Review 1 of 4

VinothKumar5
Head for Application Security at Hexaware Technologies Limited
I work in a service-based organization with multiple tools, as every different customer is using different tools....
Read full review of Veracode Security Labs »
Anonymous User
DevSecOps Engineer at a tech services company
My main task involved integrating a security tool into a cloud platform. Once the integration was complete, we ran...
Read full review of Veracode »

Review 1 of 2

Customer Service

KannanPadmanabhan
Senior Software Engineering Manager at a financial services firm
Our Checkmarx team interacts with their technical support.
Read full review of Checkmarx One »
Rohit Kesharwani
Manager, Engineering at a retailer
The solution’s technical support is good and responsive.
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Marcelo Carrasco
Security Architect at a financial services firm
The contract that we have is not directly with Checkmarx. It's with an intermediary company in Argentina, and they...
Read full review of Checkmarx One »
Syed Hasan
Specialist Leader at Deloitte
I would rate technical support a nine from 1 to 10, where one is low quality of their technical support and 10 is...
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Evgen Gulak
Head of IT Security Department at a energy/utilities company
The support could improve, it takes a long time for a response. The service we received was poor.
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Peter Ejiofor
Chief Executive Officer at Ethnos ITSolutions
The technical support is good. I rate the support from Checkmarx a four out of five.
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Le Viet
Security Consultant at VNCS
I have used the support from Checkmarx.
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Robert V. Jones
Founder at a tech company
The technical support is high quality. The support team is well versed in how best to configure, implement and...
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Anonymous User
Senior Software Security Analyst at a financial services firm
Customer Service: Customer service is good. Engineers have been quick to get back to me regarding issues and custom...
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Anonymous User
System Engineer at a manufacturing company
Checkmarx's technical support is helpful.
Read full review of Checkmarx Software Composition Analysis »
Gustavo_Gonzalez
Technical Program Manager at a engineering company
From both customer support and technical support, the response is very swift (less than a day) and the technical...
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Anonymous User
Technical Lead at a tech services company
We have our own in-house team that manages a lot of issues that may come up on the solution. The thing is, security...
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Anonymous User
Senior Software Security Analyst at a financial services firm
Just four words for the technical support team: “Checkmarx team is awesome”.
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Anonymous User
Sr. Application Security Manager at a tech services company
They have very good technical support and we haven't had a problem with them. If you have a problem that you cannot...
Read full review of Checkmarx One »
Moti Huberman
Penetration Tester & Information Security Expert at a comms service provider
I reached out to the integrator when I needed help, and he provided excellent support. He was customer-friendly,...
Read full review of Checkmarx Software Composition Analysis »
Moti Huberman
Penetration Tester & Information Security Expert at a comms service provider
I found someone in the evening that logged in and answered my issues. They are responsive. I rate the support of...
Read full review of Checkmarx One »
Anonymous User
Director of consultory at a non-tech company
The support is excellent.
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Anonymous User
A VP, A Paa S Engineer at a tech vendor
I have not contacted technical support. We have not required it.
Read full review of Checkmarx One »
Milind Dharmadhikari
Practice Head - IT Risk & Security Management Services at Suma Soft Private Limited
We have found the technical support to be good. Whenever anyone has an issue, we write directly to Checkmarx.com and...
Read full review of Checkmarx One »
Antoine Rime
Cyber Security Consultant at a computer software company
The technical support is fine. We've always had good experiences. We're satisfied with the level of service we are...
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Anonymous User
Security at a tech services company
We are just users of this solution. There is another team that interacts with them. They get technical support from...
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Anonymous User
General Manager at a consultancy
We have contacted technical support a couple of times and the issues were addressed in a timely manner.
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Anonymous User
Security Source Code Analyst at a tech services company
I would rate the technical support seven out of 10. When you first create a ticket you sometimes get questions that...
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Anonymous User
Director and Co-Founder at a tech services company
Their support is good. It has a good webpage with a lot of details.
Read full review of Checkmarx One »
Anonymous User
Cyber-Ark Consultant at a tech services company
Customer Service: 8/10. Technical Support: 8/10.
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Abner Santos
Senior Security Analyst (AppSec) at ELETROBRAS
I haven't contacted the tool's support. It has good documentation. I rate its availability of information a nine out...
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
Senior Manager at a manufacturing company
We don't directly deal with the Checkmarx technical team. There is a support group available for that, and they work...
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Navdeep_Singh
Software Engineer at a manufacturing company
Customer support for Checkmarx One is good because I had some doubts or issues, so I asked them, and I got a reply...
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Anonymous User
SRE Vice Group Manager at a tech services company
There is very good technical support. We have the support of two onsite engineers.
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Anonymous User
System Engineer at a manufacturing company
Checkmarx Software Composition Analysis has very good technical support.
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Review 1 of 30

Shiva Prasad Reddy
Program Analyst at a tech services company
Their support team needs to respond in less time. It takes a lot of time for them to respond. When we reach out, we...
Read full review of Veracode »
SeshagiriSriram
Head IT Architecture at a tech vendor
I had no technical issues at all.
Read full review of Veracode »
Mahammad Azeem
Application Architect at a tech services company
I am not entirely satisfied with the technical support because I believe we have been waiting to send our code to...
Read full review of Veracode »
Muhammed Shabreen
CTO at RIZEK
I interacted with them once. They were very good. They were very friendly and supportive. I would rate them a seven...
Read full review of Veracode »
Robert Hood
Information Security Architect at a tech vendor
I've never had a problem that didn't get solved, or at the very least, get immediate feedback. So, I would say their...
Read full review of Veracode »
Everton Yoshitani
VP of Engineering at Resola Inc
I rate Veracode support 8 out of 10.
Read full review of Veracode »
Calinescu Tudor
Security Project Leader at ATOSS AG
We haven't called their support because we know how to interpret the results provided by their platform and how to...
Read full review of Veracode »
Ujjwal Sachdeva
IT Developer at AdvaRisk
Technical support has been very fast and efficient. The team helps us at every phase of the development cycle.
Read full review of Veracode »
Fiorina Liberta
Principal SRE Engineer at AIA
Their technical support is helpful. If we send a message to them, then they respond within the SLA. I would rate the...
Read full review of Veracode »
ShubhamSharma5
Senior Consultant at Material Vision
We have not used their support extensively, but when we were choosing Veracode, I felt that they have a very good...
Read full review of Veracode »
Anonymous User
Senior Infrastructure Engineer at a healthcare company
We engage their support teams quite often actually. Part of our licensing package is a good number of hours per month...
Read full review of Veracode »
Mauro Verderosa
Cybersecurity Expert at PSYND
I would rate Veracode's technical support at nine out of 10. They would probably deserve a 10 but it is not as quick...
Read full review of Veracode »
Anonymous User
Software Developer/Architect at a insurance company
We didn't use the technical support, so I can't comment on this question.
Read full review of Veracode »
Anonymous User
Senior Project Manager at a computer software company
I've never had a need, up to this point, to reach out to technical support. I haven't really come across any...
Read full review of Veracode »
Siddharth Kundalkar
Director Software Engineering at a tech services company
The support is good but has room for improvement. Issues don't get acknowledged quickly, repeated updating is required.
Read full review of Veracode »
Anonymous User
Head of Technology. at a tech services company
It is excellent.
Read full review of Veracode »
MukeshSaha
Associate Principal, Software Engineering at LTI - Larsen & Toubro Infotech
Their support is good. I would rate them a ten out of ten.
Read full review of Veracode »
Michael Calabrese
Vice President of Engineering at Avant Assessment
The one time I had to use their technical support for the bug where a code check dies, I found them a little...
Read full review of Veracode »
Anonymous User
IT Cybersecurity Analyst at a educational organization
Veracode support is really good. I get a lot of help from them. I've been on a few calls with my developers and...
Read full review of Veracode »
Justin Swanson
Manager of Application Development and Integrations at a university
I rate Veracode support two out of 10. When I raise issues, I expect support to bend over backward and be grateful...
Read full review of Veracode »
Anonymous User
DevSecOps Consultant at a comms service provider
The technical support sometimes takes 48 hours to get back to us. Some of the support staff are not that great. There...
Read full review of Veracode »
Anonymous User
Associate Director
I would rate their technical support as a nine out of 10. The tech support has been very much on the forefront of...
Read full review of Veracode »
Anonymous User
Sales Engineer at a computer software company
Their support is good. I would rate them a nine out of ten.
Read full review of Veracode »
Andrei Kriukov
Application Security Specialist at Herrenknecht
I have communicated with the technical support of Veracode a couple of times, and this was a really great experience...
Read full review of Veracode »
Anonymous User
DevOps Engineer at Barclays Technology
Veracode's technical support is good, and I'd rate them a nine on a scale from one to ten.
Read full review of Veracode »
Aslah Faseel K
DevOps Engineer at a media company
The experience I had with their technical support has been great.
Read full review of Veracode »
AjayKumar10
Senior Tech Lead at Incebo
I have not been in contact with technical support. The only issue that I had was something that I was able to solve...
Read full review of Veracode Security Labs »
Stephen Pack
Software development program leader at Vendavo
The support has been good at understanding issues. There are two aspects of technical support. One concerns issues...
Read full review of Veracode »
Anonymous User
Information Security Strategy at a insurance company
I didn't get involved much with asking them questions. During the initial phase when we started integrating, they...
Read full review of Veracode »
Anonymous User
Assistant Vice President of Programming and Development at a financial services firm
We have rarely needed to use tech support, and when we have it has performed as expected.
Read full review of Veracode »

Review 1 of 30

Technical Support

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