Compare Checkmarx vs Veracode

Manhattan Associates, Azalea Health, Sabre, QAD, Floor & Decor, Prophecy International, SchoolCNXT, Keap, Rekner, Cox Automotive, Automation Anywhere, State of Missouri and others.

Veracode Security Labs

McKESSON, Alfresco

Popular Solutions

Checkmarx One

18 reviews

Checkmarx Software Composition Analysis

3 reviews

Codebashing

1 reviews

Veracode

30 reviews

Veracode Security Labs

1 reviews

Top Industries

Financial Services Firm

19%

Computer Software Company

10%

Manufacturing Company

10%

Government

Financial Services Firm

17%

Computer Software Company

14%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Shahzad Shahzad
Senior Solution Architect | L3+ Systems & Cloud Engineer | SRE Specialist at a tech services company
I would like to refer Checkmarx One as I have been working with it for a long time. I led the implementation of...
Read full review of Checkmarx One »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
Our main use cases with Checkmarx SAST are currently in the implementation stage where we have utilized integrations...
Read full review of Checkmarx SAST »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
I have used SonarQube as a community product for static application security testing as well as quality gate checking...
Read full review of Codebashing »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
We have many third-party libraries in our organization. I used Checkmarx Software Composition Analysis to identify...
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Review 1 of 4

VinothKumar5
Head for Application Security at a media company
I work in a service-based organization with multiple tools, as every different customer is using different tools....
Read full review of Veracode Security Labs »
Anonymous User
Head of Security Architecture at a healthcare company
My use case for Veracode includes utilizing the SSA and SAST modules as part of improving the code that we are...
Read full review of Veracode »

Review 1 of 2

Customer Service

Cuneyt KALPAKOGLU Phd.
Founder & Chairman at a tech services company
We give technical support in our territory; Checkmarx's technical support is also quite good. If you open a ticket...
Read full review of Checkmarx One »
Pasindu Wijesinghe
Software Engineer Intern at a tech consulting company
The technical support is quick to respond.
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Oscar Cardozo
Arquitecto de soluciones at a tech services company
While support handles tickets and resolves specific issues, such as business cases, it can be frustrating waiting for...
Read full review of Checkmarx One »
Cuneyt KALPAKOGLU Phd.
Founder & Chairman at a tech services company
This is the most critical point for me. Their support was much better in the past, like last year or two years ago....
Read full review of Checkmarx Software Composition Analysis »
Marcelo Carrasco
Security Architect at a financial services firm
The contract that we have is not directly with Checkmarx. It's with an intermediary company in Argentina, and they...
Read full review of Checkmarx One »
Rohit Kaushish
Senior Software Engineer at a tech vendor
Customer support has been excellent. The team is responsive, knowledgeable, and quick to assist when issues arise....
Read full review of Checkmarx One »
Shahzad Shahzad
Senior Solution Architect | L3+ Systems & Cloud Engineer | SRE Specialist at a tech services company
The customer support team is amazing and they provide on-phone call, email support, and on-website support. It has...
Read full review of Checkmarx One »
CyberSecAn08987
Cyber Security Analyst at a tech vendor
Technical support for this solution is very effective. Each time we have had questions, the answers they provided...
Read full review of Checkmarx One »
Anonymous User
Security test engineer at a tech vendor
I would give technical support a rating of 8/10.
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Anonymous User
Director and Co-Founder at a tech services company
Their support is good. It has a good webpage with a lot of details.
Read full review of Checkmarx One »
Anonymous User
Innovation Consultant (Security Analyst) at a tech services company
I would rate the technical support as average. We never had to communicate much with the technical team but based on...
Read full review of Checkmarx One »
Anonymous User
Key Account Manager at a tech services company
I would rate the support of Checkmarx SAST as a seven out of ten. This rating is based on the fact that Metionic is...
Read full review of Checkmarx SAST »
Samuel Baguma
Senior Security Engineer at a pharma/biotech company
I was not in contact with technical support.
Read full review of Checkmarx One »
Anonymous User
System Engineer at a manufacturing company
Checkmarx Software Composition Analysis has very good technical support.
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
Techincal Lead of Developers at a government
My experience with Checkmarx's technical support has been very positive.
Read full review of Checkmarx One »
Anonymous User
Director of consultory at a non-tech company
The support is excellent.
Read full review of Checkmarx One »
Don Robbins
Software Configuration Manager at a tech vendor
The customer service on the phone so far with Checkmarx has been good. We've had more issues with other projects that...
Read full review of Checkmarx One »
FernandoCarlos
Project Manager at a consultancy
The technical support from the vendor is generally good, rated at about 8.5 out of ten. Checkmarx utilizes partners...
Read full review of Checkmarx One »
Anonymous User
Assistant Manager Business Development at a tech services company
I have never used technical support, so can't comment. We ourselves are expert at it.
Read full review of Checkmarx One »
EduardoBeltran
Director and Co-Founder at a tech services company
Our experience with technical support is good. They have a lot of expert staff on their customer service lines. We...
Read full review of Checkmarx One »
Dodzi Kwame Agudogo
Senior Software Development Engineer at a financial services firm
I've never dealt with technical support. I can't speak to their responsiveness or level of knowledge.
Read full review of Codebashing »
Bus432Anly
Business Analyst at a tech services company
I have not needed the use of technical support.
Read full review of Checkmarx One »
Anonymous User
Technical Lead at a tech services company
We have our own in-house team that manages a lot of issues that may come up on the solution. The thing is, security...
Read full review of Checkmarx One »
Anonymous User
Senior Software Security Analyst at a financial services firm
Just four words for the technical support team: “Checkmarx team is awesome”.
Read full review of Checkmarx One »
Anonymous User
Sr. Application Security Manager at a tech services company
I've been in touch with technical support in the past. I'd rate them ten out of ten. They are very good. We've been...
Read full review of Codebashing »
Abner Santos
Senior Security Analyst (AppSec) at a energy/utilities company
I haven't contacted the tool's support. It has good documentation. I rate its availability of information a nine out...
Read full review of Checkmarx Software Composition Analysis »
Milind Dharmadhikari
Practice Head - IT Risk & Security Management Services at a tech services company
We have found the technical support to be good. Whenever anyone has an issue, we write directly to Checkmarx.com and...
Read full review of Checkmarx One »
Dmitriy Savin
VP Software Developer/Architect at a financial services firm
The customer service and support were good.
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
System Engineer at a manufacturing company
Checkmarx's technical support is helpful.
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Anonymous User
Responsable du Pôle Sécurité des Applications at a tech company
Professional service is really good. Support is too formal. Quickly answering it is not supported instead of...
Read full review of Checkmarx One »

Review 1 of 30

Muhammed Shabreen
CTO at a consumer goods company
I interacted with them once. They were very good. They were very friendly and supportive. I would rate them a seven...
Read full review of Veracode »
PavanKumar18
Senior Testing Engineer at a computer software company
I rate Veracode support eight out of 10.
Read full review of Veracode »
EricOlson1
Application Security Program Manager at a tech services company
I'm happy with Veracode's support. We're getting the help we need. I meet with them weekly, and they answer our...
Read full review of Veracode »
Prakash Pillay
Director - Product Solution/Architecture at a tech vendor
Technical support is average. They take some time to respond.
Read full review of Veracode »
Boyapati Sivannarayana
Devops Engineer at a consultancy
Currently, we do not use support. We don't communicate with them.
Read full review of Veracode »
Mahammad Azeem
Application Architect at a tech services company
I am not entirely satisfied with the technical support because I believe we have been waiting to send our code to...
Read full review of Veracode »
Anonymous User
VP of Services at a tech vendor
I have not contacted tech support.
Read full review of Veracode »
Evan Christoe
AVP, IS Manager at a financial services firm
Technical support is highly competent.
Read full review of Veracode »
Anonymous User
DevSecOps Engineer at a tech services company
The customer support with Veracode is good, as I have interacted with their support team. I would rate the customer...
Read full review of Veracode »
Anonymous User
Senior Software Developer at a pharma/biotech company
When the person I referenced earlier needed help, it seemed like he was able to get the help he needed — they were...
Read full review of Veracode Security Labs »
Anonymous User
Cyber Security Engineer at a consumer goods company
Technical support is great. The folks that I have interacted with, from services all the way through to the...
Read full review of Veracode »
Anonymous User
Senior Information Security Program Manager at a financial services firm
We do have ongoing technical support. We use them more as a backstop. My team handles most of the calls and issues...
Read full review of Veracode »
Anonymous User
Automation Practice Leader at a financial services firm
The technical support is good. Whenever we have any vulnerability issues, we can easily contact them and then have a...
Read full review of Veracode »
Suzan Nascimento
SVP Application Security at a financial services firm
The technical support is good. I like the fact that you can email Veracode support. You get a very fast response,...
Read full review of Veracode »
Elina Petrovna
Professor at a government
CA still has some difficulties integrating the Veracode team in their support services.
Read full review of Veracode »
OleksandrKlymenko
Sr. Development Manager at a translation and localization position
I rate Veracode support eight out of 10. We had to contact support several times in the early years about a licensing...
Read full review of Veracode »
Brian Felker
Application Security Engineer at a tech services company
I rate Veracode support 7.5 out of 10. Overall, our technical support is decent. You have to find someone who works...
Read full review of Veracode »
Anonymous User
Vice President QE Practice at a computer software company
The solution's technical support is good.
Read full review of Veracode »
Anonymous User
Information Security Engineer Team Lead at a hospitality company
The support team itself, or security program manager and a few others, have been fantastic. Most of the time, they're...
Read full review of Veracode »
Anonymous User
Director Security and Risk OMNI Cloud Operations at a tech vendor
Tech support is very effective. We can do online requests for read-outs with their tech support - but the more common...
Read full review of Veracode »
Himadri Subudhi
Works
I have never needed to raise a ticket and work with Veracode experts.
Read full review of Veracode »
Anonymous User
Head of Technology. at a tech services company
It is excellent.
Read full review of Veracode »
Anonymous User
Assistant Vice President of Programming and Development at a financial services firm
We have rarely needed to use tech support, and when we have it has performed as expected.
Read full review of Veracode »
Anonymous User
DevOps Engineer at a financial services firm
Veracode's technical support is good, and I'd rate them a nine on a scale from one to ten.
Read full review of Veracode »
Anonymous User
Information Security Strategy at a insurance company
I didn't get involved much with asking them questions. During the initial phase when we started integrating, they...
Read full review of Veracode »
Kaushil Ambatkar
Cyber Security Consultant at a computer software company
Dennis from Veracode helped us right from the deployment. If there was any critical task, he used to help us with...
Read full review of Veracode »
Anonymous User
Managing Principal Consultant at a tech vendor
I have used their technical support and they are quite good.
Read full review of Veracode »
AldrineEinsteen
Enterprise Architect at a computer software company
We did previously reach out to technical support. When we had to set up all of the automation, we contacted them for...
Read full review of Veracode »
Anonymous User
IT security architect at a consumer goods company
We have not had much free expert support from the vendor. We have had to have a team of highly skilled individuals to...
Read full review of Veracode »
Anonymous User
Systems Architect at a tech vendor
Initially, I had some questions back and forth and I was able to get everything resolved, mostly via email. Overall,...
Read full review of Veracode »

Review 1 of 30

Technical Support

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