Compare Checkmarx vs Veracode

Manhattan Associates, Azalea Health, Sabre, QAD, Floor & Decor, Prophecy International, SchoolCNXT, Keap, Rekner, Cox Automotive, Automation Anywhere, State of Missouri and others.

Veracode Security Labs

McKESSON, Alfresco

Popular Solutions

Checkmarx One

9 reviews

Checkmarx Software Composition Analysis

4 reviews

Codebashing

1 reviews

Veracode

40 reviews

Veracode Security Labs

0 reviews

Top Industries

Financial Services Firm

20%

Computer Software Company

12%

Manufacturing Company

10%

Government

Financial Services Firm

17%

Computer Software Company

15%

Manufacturing Company

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Syed Hasan
Specialist Leader at Deloitte
I am a partner of the vendor, and I can say that one of the clients with whom I am working has bought the licenses...
Read full review of Checkmarx One »
Tharindu Malwenna
Senior Application Security Engineer at Wiley
We have many third-party libraries in our organization. I used Checkmarx Software Composition Analysis to identify...
Read full review of Checkmarx Software Composition Analysis »
AnanyaRoy
Risk Analyst at Deloitte
The solution mainly aims to identify false positives or flag any medium to high-risk outcomes, meaning it is mainly...
Read full review of Codebashing »
Anonymous User
IT Transformation Project Manager at a financial services firm
We integrated Checkmarx with our pipelines in Jenkins. We had it fully automated for static security scanning to...
Read full review of Checkmarx SAST »

Review 1 of 4

Anonymous User
Head of Security Architecture at a healthcare company
My use case for Veracode includes utilizing the SSA and SAST modules as part of improving the code that we are...
Read full review of Veracode »
AjayKumar10
Senior Tech Lead at Incebo
My primary use case is secure programming with C++. This product assists with basic security awareness for computer...
Read full review of Veracode Security Labs »

Review 1 of 2

Customer Service

Rohit Kesharwani
Manager, Engineering at 7-Eleven
The solution’s technical support is good and responsive.
Read full review of Checkmarx One »
Peter Ejiofor
Chief Executive Officer at Ethnos ITSolutions
So far, I believe Checkmarx has provided very good technical responses in all areas of their solution. Their...
Read full review of Codebashing »
Cuneyt KALPAKOGLU Phd.
Founder & Chairman at Endpoint-labs Cyber Security R&D
This is the most critical point for me. Their support was much better in the past, like last year or two years ago....
Read full review of Checkmarx Software Composition Analysis »
Cuneyt KALPAKOGLU Phd.
Founder & Chairman at Endpoint-labs Cyber Security R&D
Technical support is rated as an eight. There is room for improvement.
Read full review of Checkmarx SAST »
AnanyaRoy
Risk Analyst at Deloitte
The solution's technical support is good. My company has been able to resolve issues related to the tool with the...
Read full review of Codebashing »
Syed Hasan
Specialist Leader at Deloitte
I would rate technical support a nine from 1 to 10, where one is low quality of their technical support and 10 is...
Read full review of Checkmarx One »
Anonymous User
Key Account Manager at a tech services company
I would rate the support of Checkmarx SAST as a seven out of ten. This rating is based on the fact that Metionic is...
Read full review of Checkmarx SAST »
Anonymous User
CEO at a tech services company
They have a great support team, and they can help you tune a solution. For our country, it is very important that...
Read full review of Checkmarx One »
Anonymous User
Assistant Manager Business Development at a tech services company
I have never used technical support, so can't comment. We ourselves are expert at it.
Read full review of Checkmarx One »
Anonymous User
Cybersecurity at a transportation company
They were pretty good. I would rate them a four out of five, but I was using their salespeople. It wasn't their...
Read full review of Checkmarx One »
Bus432Anly
Business Analyst at a tech services company
I have not needed the use of technical support.
Read full review of Checkmarx One »
Abner Santos
Senior Security Analyst (AppSec) at ELETROBRAS
I haven't contacted the tool's support. It has good documentation. I rate its availability of information a nine out...
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
Director of consultory at a non-tech company
The support is excellent.
Read full review of Checkmarx One »
Anonymous User
Information Security Engineer at a tech vendor
We have not yet needed to contact technical support.
Read full review of Codebashing »
Milind Dharmadhikari
Practice Head - IT Risk & Security Management Services at Suma Soft Private Limited
We have found the technical support to be good. Whenever anyone has an issue, we write directly to Checkmarx.com and...
Read full review of Checkmarx One »
Anonymous User
Senior Software Security Analyst at a financial services firm
Just four words for the technical support team: “Checkmarx team is awesome”.
Read full review of Checkmarx One »
Anonymous User
General Manager at a consultancy
We have contacted technical support a couple of times and the issues were addressed in a timely manner.
Read full review of Checkmarx One »
Anonymous User
Security Source Code Analyst at a tech services company
I would rate the technical support seven out of 10. When you first create a ticket you sometimes get questions that...
Read full review of Checkmarx One »
Ruihan Zhu
Senior Engineer at a computer software company
The technical support is not good because they charge an extra fee. If we pay them on a call basis, they will charge...
Read full review of Checkmarx One »
Anonymous User
Director at a tech services company
Our team works with them. Their sales engineering team as well as their pre-sales capabilities are very good. They're...
Read full review of Checkmarx One »
Anonymous User
Director and Co-Founder at a tech services company
Their support is good. It has a good webpage with a lot of details.
Read full review of Checkmarx One »
Anonymous User
Sr. Application Security Manager at a tech services company
I've been in touch with technical support in the past. I'd rate them ten out of ten. They are very good. We've been...
Read full review of Codebashing »
Don Robbins
Software Configuration Manager at a tech vendor
The customer service on the phone so far with Checkmarx has been good. We've had more issues with other projects that...
Read full review of Checkmarx One »
Yafes Duygulutuna
Sr. Security Engineer at SugarCRM
I would give technical support a rating of 9/10.
Read full review of Checkmarx One »
Anonymous User
Sr. Application Security Manager at a tech services company
They have very good technical support and we haven't had a problem with them. If you have a problem that you cannot...
Read full review of Checkmarx One »
Anonymous User
Senior Engineer at a tech vendor
I have used the support from Checkmarx. I rate the support from Checkmarx a seven out of ten.
Read full review of Checkmarx One »
Anonymous User
Cyber-Ark Consultant at a tech services company
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Checkmarx One »
Anonymous User
System Engineer at a tech vendor
Technical support is okay. We are mostly happy with the help we get. We can directly connect with them.
Read full review of Checkmarx One »
Anonymous User
Penetration Tester & Information Security Expert at a comms service provider
The customer service and support are okay because the thing is, we spoke with the integrator, so we didn't reach...
Read full review of Checkmarx One »
Anonymous User
IT Transformation Project Manager at a financial services firm
In my case, being in a small country, we interacted with the central team, who then contacted Checkmarx. The tool is...
Read full review of Checkmarx SAST »

Review 1 of 30

Kv Rao
Site Leader (India) at Industrial Scientific
I have seen an upward rating of eight or more out of ten. They are very responsive and quick to help with queries...
Read full review of Veracode »
Naushath Raja
Senior Director at a tech vendor
I rate Veracode support a nine out of ten. Their support system is excellent and highly engaged.
Read full review of Veracode »
Muhammed Shabreen
CTO at RIZEK
I interacted with them once. They were very good. They were very friendly and supportive. I would rate them a seven...
Read full review of Veracode »
Nantabo Jackie
Sales Manager at Soft Hostings Limited
Their support group is very good. They really make sure that you get enough support. You can schedule a consultation...
Read full review of Veracode »
Fiorina Liberta
Principal SRE Engineer at AIA
Their technical support is helpful. If we send a message to them, then they respond within the SLA. I would rate the...
Read full review of Veracode »
Chris Sawyer
Full Stack Engineer at TCDRS
Their technical support is pretty good. It depends on who you get. As I mentioned, sometimes it's hard to get an...
Read full review of Veracode »
Vikas Agrawal
DevOps Lead at HealthEdge Software, Inc.
We connected with Veracode's support a couple of times, and we got a different answer each time.
Read full review of Veracode »
Anonymous User
Cyber Security Engineer at a consumer goods company
Technical support is great. The folks that I have interacted with, from services all the way through to the...
Read full review of Veracode »
Anonymous User
Automation Practice Leader at a financial services firm
The technical support is good. Whenever we have any vulnerability issues, we can easily contact them and then have a...
Read full review of Veracode »
Marcello Teodori
Software Architect at Alfresco Software
The staff of Veracode is very good. They're very supportive. When the product doesn't report something that we need...
Read full review of Veracode »
Hemanth Jayakumar
Sr Director at a non-profit
Technical support team is quite good. However, if we're talking in terms of how Veracode recognizes clients and deals...
Read full review of Veracode »
Djean Bruno
Security Engineer at a tech vendor
The technical support is excellent.
Read full review of Veracode »
Anonymous User
Vice President QE Practice at a computer software company
The solution's technical support is good.
Read full review of Veracode »
ShubhamMittal
Data Research Analyst & Business Development at DIS Research
The support team could be more responsive, and the dependency of users on the support team is too high and should be...
Read full review of Veracode »
Anonymous User
Product Marketer at a media company
Veracode support is very knowledgeable and very prompt. The Veracode community is also available, which is very good.
Read full review of Veracode »
Anonymous User
Sr. VP Engineering at a computer software company
We bought their premier service package and that allows us to have access to their consultants, their customer...
Read full review of Veracode »
Dristi Kurre
Lead Information Security Analyst at a financial services firm
The technical support by Veracode is good because we have encountered problems before, and the team supported us...
Read full review of Veracode »
Anonymous User
Head Of Information Security at a media company
Their support was really good. I would give them a B+ and maybe an A-. The only thing that's really taking support...
Read full review of Veracode »
Anonymous User
Senior Software Developer at a pharma/biotech company
We didn't use their technical support.
Read full review of Veracode »
Anonymous User
Director Security and Risk OMNI Cloud Operations at a tech vendor
Tech support is very effective. We can do online requests for read-outs with their tech support - but the more common...
Read full review of Veracode »
Anonymous User
DevOps Engineer at Barclays Technology
Veracode's technical support is good, and I'd rate them a nine on a scale from one to ten.
Read full review of Veracode »
Nagaraj Sheshachalam
Lead Cyber Security engineer at a manufacturing company
We receive guidance for fixing vulnerabilities in case something is new to us, or we are stuck from there. We can...
Read full review of Veracode »
Anonymous User
R&D Director at a computer software company
The technical support was good. Even with the time zones changes, they took the examples that we provided about how...
Read full review of Veracode »
SrikanthRaghavan
Principal Architect at a consultancy
We have an enterprise license and direct connection with the Veracode team. I consulted their team about a couple of...
Read full review of Veracode »
Anonymous User
Senior Project Manager at a computer software company
I've never had a need, up to this point, to reach out to technical support. I haven't really come across any...
Read full review of Veracode »
Anonymous User
Senior Information Security Program Manager at a financial services firm
We do have ongoing technical support. We use them more as a backstop. My team handles most of the calls and issues...
Read full review of Veracode »
Anonymous User
Founder & CEO at a healthcare company
The technical support is amazing! They are very responsive.
Read full review of Veracode Security Labs »
Anonymous User
CyberSec professional at a manufacturing company
Technical support needs to improve its response times and the details of its responses.
Read full review of Veracode »
Anonymous User
Cloud system engineer at a consultancy
The experience I had with their technical support has been great.
Read full review of Veracode »
Anonymous User
Principal for the Application Security Program and Access Control at a engineering company
We clearly mentioned during our purchase cycle that we have C++ code, a Swift code from a US perspective, Python...
Read full review of Veracode »

Review 1 of 30

Technical Support

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