Compare Checkmarx vs Veracode

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Veracode Security Labs

McKESSON, Alfresco

Popular Solutions

Checkmarx One

15 reviews

Codebashing

4 reviews

Checkmarx Software Composition Analysis

1 reviews

Veracode

20 reviews

Veracode Security Labs

1 reviews

Top Industries

Financial Services Firm

18%

Computer Software Company

Manufacturing Company

Comms Service Provider

Financial Services Firm

16%

Computer Software Company

11%

Manufacturing Company

11%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Shahzad Shahzad
Senior Solution Architect | L3+ Systems & Cloud Engineer | SRE Specialist at Canada Cloud Solution
I would like to refer Checkmarx One as I have been working with it for a long time. I led the implementation of...
Read full review of Checkmarx One »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
Our main use cases with Checkmarx SAST are currently in the implementation stage where we have utilized integrations...
Read full review of Checkmarx SAST »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
We have many third-party libraries in our organization. I used Checkmarx Software Composition Analysis to identify...
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Pritish Bhatia
Senior Information Security Analyst at Fidelity China Special Situations PLC
I use Codebashing for our developers to train them in secure coding practices with the latest patterns and against...
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Review 1 of 4

VinothKumar5
Head for Application Security at Hexaware Technologies Limited
I work in a service-based organization with multiple tools, as every different customer is using different tools....
Read full review of Veracode Security Labs »
Anonymous User
Head of Security Architecture at a healthcare company
My use case for Veracode includes utilizing the SSA and SAST modules as part of improving the code that we are...
Read full review of Veracode »

Review 1 of 2

Customer Service

ScottDenton
Senior regional manager at AppDome
They have a customer success team and a customer success manager, and that's the liaison between the Development...
Read full review of Checkmarx One »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
Their support is really good. I had a good interaction, and they provided solutions for issues encountered during the...
Read full review of Checkmarx Software Composition Analysis »
Cuneyt KALPAKOGLU Phd.
Founder & Chairman at Endpoint-labs Cyber Security R&D
This is the most critical point for me. Their support was much better in the past, like last year or two years ago....
Read full review of Checkmarx Software Composition Analysis »
Cuneyt KALPAKOGLU Phd.
Founder & Chairman at Endpoint-labs Cyber Security R&D
To be honest, the product never requires any form of technical support. If customers require technical support, we...
Read full review of Codebashing »
Le Viet
Security Consultant at VNCS
I have used the support from Checkmarx.
Read full review of Checkmarx One »
Peter Ejiofor
Chief Executive Officer at Ethnos ITSolutions
So far, I believe Checkmarx has provided very good technical responses in all areas of their solution. Their...
Read full review of Codebashing »
Cuneyt KALPAKOGLU Phd.
Founder & Chairman at Endpoint-labs Cyber Security R&D
It doesn't need any technical support, but when you open a ticket, you get a response on the same day. Sometimes, you...
Read full review of Checkmarx Software Composition Analysis »
Swetha Dhanasekar
Senior GenAI Engineer at a tech vendor
I have reached out to customer support for Checkmarx One, and they are very helpful when needed.
Read full review of Checkmarx One »
AnanyaRoy
Risk Analyst at Deloitte
The solution's technical support is good. My company has been able to resolve issues related to the tool with the...
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Marcelo Carrasco
Security Architect at a financial services firm
The contract that we have is not directly with Checkmarx. It's with an intermediary company in Argentina, and they...
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Syed Rizwan
Cyber Security Engineer at Defa3 cyber security
The solution's technical support is good.
Read full review of Checkmarx One »
Rohit Kaushish
Senior Software Engineer at a tech vendor
Customer support has been excellent. The team is responsive, knowledgeable, and quick to assist when issues arise....
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Peter Ejiofor
Chief Executive Officer at Ethnos ITSolutions
The technical support is good. I rate the support from Checkmarx a four out of five.
Read full review of Checkmarx One »
Anonymous User
System Engineer at a manufacturing company
Checkmarx Software Composition Analysis has very good technical support.
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Anonymous User
System Engineer at a manufacturing company
The technical support for this solution is good.
Read full review of Codebashing »
Pritish Bhatia
Senior Information Security Analyst at Fidelity China Special Situations PLC
It is more based on the licenses that we have. What we acquire as part of the agreement is what we have been using.
Read full review of Codebashing »
Robert V. Jones
Founder at a tech company
The technical support is high quality. The support team is well versed in how best to configure, implement and...
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AkashSingh
Senior Product Specialist at Meteonic Innovation Pvt. Ltd.
We often communicate with the technical support of Codebashing, as we have dedicated technical support for that. My...
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Anonymous User
System Engineer at a tech vendor
Technical support is okay. We are mostly happy with the help we get. We can directly connect with them.
Read full review of Checkmarx One »
Anonymous User
AVP, aPaaS Engineer at a financial services firm
I have not contacted technical support. We have not required it.
Read full review of Checkmarx One »
Anonymous User
Lead Software Test Engineer at a tech vendor
I have not been able to reach out to customer support because I did not face many issues, so I am satisfied regarding...
Read full review of Codebashing »
Anonymous User
Assistant Manager Business Development at a tech services company
I have never used technical support, so can't comment. We ourselves are expert at it.
Read full review of Checkmarx One »
Prakash Ganesan
Engineer senior at a hospitality company
The technical support team for this solution are very supportive and skilled. They also define SLA's for their...
Read full review of Checkmarx One »
Anonymous User
Senior Software Security Analyst at a financial services firm
Customer Service: Customer service is good. Engineers have been quick to get back to me regarding issues and custom...
Read full review of Checkmarx One »
Adarkum Kumar
Product security engineer at a tech vendor
We had Checkmarx office hours for customer support, and that helps a lot.
Read full review of Checkmarx One »
Anonymous User
Key Account Manager at a tech services company
I would rate the support of Checkmarx SAST as a seven out of ten. This rating is based on the fact that Metionic is...
Read full review of Checkmarx SAST »
Don Robbins
Software Configuration Manager at a tech vendor
The customer service on the phone so far with Checkmarx has been good. We've had more issues with other projects that...
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Anonymous User
Senior Engineer at a tech vendor
I have used the support from Checkmarx. I rate the support from Checkmarx a seven out of ten.
Read full review of Checkmarx One »
Anonymous User
Vice President Of Technology at a computer software company
Given the stability of Checmarx, it doesn't require a lot of communication with technical support. That said, we have...
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Anonymous User
Senior Manager at a manufacturing company
We don't directly deal with the Checkmarx technical team. There is a support group available for that, and they work...
Read full review of Checkmarx One »

Review 1 of 30

David-Robertson
Director Enterprise Architecture at Exeter Finance Corp.
I rate Veracode's support engineers eight and their frontline support four. Their engineers are typically good and...
Read full review of Veracode »
Rishabh Khanna
Security Engineer at a tech services company
The technical support is really slow. Their availability is sparse. It sometimes takes two months to have a resolution.
Read full review of Veracode »
Nathan S
VP of Product at a healthcare company
I have not used the support from Veracode Static Analysis.
Read full review of Veracode »
Prakash Pillay
Director - Product Solution/Architecture at a tech vendor
Technical support is average. They take some time to respond.
Read full review of Veracode »
AjitMatthew
Principal. - Head - IT, Information Security and Admin at a consultancy
The technical support response time is slow.
Read full review of Veracode »
Mahammad Azeem
Application Architect at a tech services company
I am not entirely satisfied with the technical support because I believe we have been waiting to send our code to...
Read full review of Veracode »
Ajit Matthew
Sr. Partner IT and Information Security at themathcompany
The Veracode technical support is very good. They are responsive and very knowledgeable. Every time we wanted to set...
Read full review of Veracode »
Vladimir Shilov
DevSecOps at Ciklum ApS
The solution's technical support helped us solve different problems related to Veracode, including some of its use...
Read full review of Veracode »
Jagusztin Laszlo
Lead Architect, Presales lead at Alerant Zrt.
We know only one person from Veracode, and he supported us when we had issues, and he was able to solve everything.
Read full review of Veracode »
SumalyaGuha
Security Engineer at a comms service provider
We have contacted Veracode's tech support a bunch of times. The only downside is the time needed to schedule a...
Read full review of Veracode »
Robert Hood
Information Security Architect at a tech vendor
I've never had a problem that didn't get solved, or at the very least, get immediate feedback. So, I would say their...
Read full review of Veracode »
Calinescu Tudor
Security Project Leader at ATOSS AG
The support guys are good professionals. We have received valuable comments on proposals from their side. They are...
Read full review of Veracode »
Michea Mbaziira
Insurance Agent at ICEA
The support is slow to respond.
Read full review of Veracode »
Nantabo Jackie
Sales Manager at Soft Hostings Limited
Their support group is very good. They really make sure that you get enough support. You can schedule a consultation...
Read full review of Veracode »
Anonymous User
Senior Manager Cyber Security at a tech services company
There are cultural differences in the way we communicate with people from different countries. So, when a Japanese...
Read full review of Veracode »
Anonymous User
Information Security Engineer Team Lead at a hospitality company
The support team itself, or security program manager and a few others, have been fantastic. Most of the time, they're...
Read full review of Veracode »
SrikanthRaghavan
Principal Architect at a consultancy
We have an enterprise license and direct connection with the Veracode team. I consulted their team about a couple of...
Read full review of Veracode »
Anonymous User
Principal for the Application Security Program and Access Control at a engineering company
We clearly mentioned during our purchase cycle that we have C++ code, a Swift code from a US perspective, Python...
Read full review of Veracode »
Anonymous User
Product Marketer at a media company
Veracode support is very knowledgeable and very prompt. The Veracode community is also available, which is very good.
Read full review of Veracode »
Anonymous User
Automation Practice Leader at a financial services firm
The technical support is good. Whenever we have any vulnerability issues, we can easily contact them and then have a...
Read full review of Veracode »
Anonymous User
Application Security Engineer at a financial services firm
The technical support has been quite helpful. I had a consultation yesterday and it was straightforward and...
Read full review of Veracode »
Reviewer64985
Principle Consultant at a tech services company
Their technical support is less than stellar. They have essentially two tiers: the technical support and the...
Read full review of Veracode »
Anonymous User
Senior Infrastructure Specialist at a media company
When comparing Veracode with other products such as SonarQube, I find that Veracode has much more support because...
Read full review of Veracode »
Anonymous User
Enterprise Architect, VP at a financial services firm
There were times when we had to deal with support when we ran scans and we were reviewing results. There were times...
Read full review of Veracode »
Anonymous User
Sr Director at a non-profit
Technical support team is quite good. However, if we're talking in terms of how Veracode recognizes clients and deals...
Read full review of Veracode »
Rajeev B.
Security Analyst at a insurance company
Whenever there is a flaw that we cannot understand, we have something called Veracode consultation. We raise a ticket...
Read full review of Veracode »
Stephen Pack
Software development program leader at Vendavo
The support has been good at understanding issues. There are two aspects of technical support. One concerns issues...
Read full review of Veracode »
Anonymous User
Director Security and Risk OMNI Cloud Operations at a tech vendor
Tech support is very effective. We can do online requests for read-outs with their tech support - but the more common...
Read full review of Veracode »
Justin Swanson
Manager of Application Development and Integrations at a university
I rate Veracode support two out of 10. When I raise issues, I expect support to bend over backward and be grateful...
Read full review of Veracode »
Anonymous User
Associate Consultant at a comms service provider
We have not been in touch with Veracode's technical support.
Read full review of Veracode »

Review 1 of 30

Technical Support

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