Compare Checkmarx vs Veracode

Manhattan Associates, Azalea Health, Sabre, QAD, Floor & Decor, Prophecy International, SchoolCNXT, Keap, Rekner, Cox Automotive, Automation Anywhere, State of Missouri and others.

Veracode Security Labs

McKESSON, Alfresco

Popular Solutions

Checkmarx One

18 reviews

Checkmarx Software Composition Analysis

3 reviews

Codebashing

1 reviews

Veracode

30 reviews

Veracode Security Labs

1 reviews

Top Industries

Financial Services Firm

19%

Computer Software Company

10%

Manufacturing Company

10%

Government

Financial Services Firm

18%

Computer Software Company

14%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Shahzad Shahzad
Senior Solution Architect | L3+ Systems & Cloud Engineer | SRE Specialist at a tech services company
I would like to refer Checkmarx One as I have been working with it for a long time. I led the implementation of...
Read full review of Checkmarx One »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
Our main use cases with Checkmarx SAST are currently in the implementation stage where we have utilized integrations...
Read full review of Checkmarx SAST »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
I have used SonarQube as a community product for static application security testing as well as quality gate checking...
Read full review of Codebashing »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
We have many third-party libraries in our organization. I used Checkmarx Software Composition Analysis to identify...
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Review 1 of 4

VinothKumar5
Head for Application Security at a media company
I work in a service-based organization with multiple tools, as every different customer is using different tools....
Read full review of Veracode Security Labs »
Anonymous User
Head of Security Architecture at a healthcare company
My use case for Veracode includes utilizing the SSA and SAST modules as part of improving the code that we are...
Read full review of Veracode »

Review 1 of 2

Customer Service

Swetha Dhanasekar
Senior GenAI Engineer at a tech vendor
I have reached out to customer support for Checkmarx One, and they are very helpful when needed.
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Ricardo Sousa da Silva
Cyber Security Expert at a manufacturing company
Customer support for Checkmarx One would be rated a seven due to a lack of proactivity.
Read full review of Checkmarx One »
AnanyaRoy
Risk Analyst at a consultancy
The solution's technical support is good. My company has been able to resolve issues related to the tool with the...
Read full review of Codebashing »
KannanPadmanabhan
Senior Software Engineering Manager at a financial services firm
Our Checkmarx team interacts with their technical support.
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Rajiv
Practice Lead - Cyber Security at a tech vendor
We never had to contact the Checkmarx technical support team.
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Syed Hasan
Specialist Leader at a consultancy
I would rate technical support a nine from 1 to 10, where one is low quality of their technical support and 10 is...
Read full review of Checkmarx One »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
Their support is really good. I had a good interaction, and they provided solutions for issues encountered during the...
Read full review of Checkmarx Software Composition Analysis »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
With Codebashing solution, we had a couple of complications, such as account configuration issues. Because we are...
Read full review of Codebashing »
Le Viet
Security Consultant at a tech services company
I have used the support from Checkmarx.
Read full review of Checkmarx One »
Anonymous User
Director at a tech services company
Our team works with them. Their sales engineering team as well as their pre-sales capabilities are very good. They're...
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Anonymous User
Security at a tech services company
We are just users of this solution. There is another team that interacts with them. They get technical support from...
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Anonymous User
System Engineer at a manufacturing company
Checkmarx Software Composition Analysis has very good technical support.
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
Senior Software Engineer at a computer software company
I have not been in contact with technical support.
Read full review of Checkmarx One »
Anonymous User
Penetration Tester & Information Security Expert at a comms service provider
The customer service and support are okay because the thing is, we spoke with the integrator, so we didn't reach...
Read full review of Checkmarx One »
Anonymous User
System Engineer at a manufacturing company
The technical support for this solution is good.
Read full review of Codebashing »
Anonymous User
Cyber-Ark Consultant at a tech services company
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Checkmarx One »
Anonymous User
Penetration Tester & Information Security Expert at a comms service provider
I found someone in the evening that logged in and answered my issues. They are responsive. I rate the support of...
Read full review of Checkmarx One »
Anonymous User
Procurement Analyst at a pharma/biotech company
The technical support we have experience was good but they could be faster.
Read full review of Checkmarx One »
Anonymous User
Assistant Manager Business Development at a tech services company
I have never used technical support, so can't comment. We ourselves are expert at it.
Read full review of Checkmarx One »
Anonymous User
Senior Engineer at a tech vendor
I have used the support from Checkmarx. I rate the support from Checkmarx a seven out of ten.
Read full review of Checkmarx One »
Andrew KPOBI
Java Developer at a security firm
The technical support team promptly addresses the issues.
Read full review of Checkmarx One »
Prakash Ganesan
Engineer senior at a hospitality company
The technical support team for this solution are very supportive and skilled. They also define SLA's for their...
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Anonymous User
Senior Software Security Analyst at a financial services firm
Customer Service: Customer service is good. Engineers have been quick to get back to me regarding issues and custom...
Read full review of Checkmarx One »
Anonymous User
Security test engineer at a tech vendor
I would give technical support a rating of 8/10.
Read full review of Checkmarx One »
Anonymous User
System Engineer at a tech vendor
Technical support is okay. We are mostly happy with the help we get. We can directly connect with them.
Read full review of Checkmarx One »
Robert V. Jones
Founder at a tech company
The technical support is high quality. The support team is well versed in how best to configure, implement and...
Read full review of Checkmarx One »
Abner Santos
Senior Security Analyst (AppSec) at a energy/utilities company
I haven't contacted the tool's support. It has good documentation. I rate its availability of information a nine out...
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
System Engineer at a manufacturing company
Checkmarx's technical support is helpful.
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
Security Source Code Analyst at a tech services company
I would rate the technical support seven out of 10. When you first create a ticket you sometimes get questions that...
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Anonymous User
Senior Software Security Analyst at a financial services firm
Just four words for the technical support team: “Checkmarx team is awesome”.
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Review 1 of 30

Jesus Montes Ceron
Architect of solutions at a tech services company
We are very pleased with the support.
Read full review of Veracode »
UmarQureshi
Security Lead at a retailer
The technical support is excellent. They have application security experts. If we have an issue within the platform,...
Read full review of Veracode »
Deepak Naik
Chief Security Officer at a computer software company
We normally create a ticket for Veracode support, then they respond back within 24 hours. Our experience with them is...
Read full review of Veracode »
Reyansh Kumar
Technical Specialist at a consultancy
The technical support is good; I rate them nine out of ten.
Read full review of Veracode »
Jagusztin Laszlo
Lead Architect, Presales lead at a computer software company
We know only one person from Veracode, and he supported us when we had issues, and he was able to solve everything.
Read full review of Veracode »
Fiorina Liberta
Principal SRE Engineer at a insurance company
Their technical support is helpful. If we send a message to them, then they respond within the SLA. I would rate the...
Read full review of Veracode »
Devid William
Application Security Coordinator at a financial services firm
Technical support is good. They are always communicative and share news and new technologies. They offer new...
Read full review of Veracode »
Ujjwal Sachdeva
Data scientist at a financial services firm
Technical support has been very fast and efficient. The team helps us at every phase of the development cycle.
Read full review of Veracode »
Calinescu Tudor
Security Project Leader at a computer software company
We haven't called their support because we know how to interpret the results provided by their platform and how to...
Read full review of Veracode »
BahatiAsher Faith
Software Developer at a tech vendor
Their support is good because there is an option to request a consultation. If you face any issue or any difficulty...
Read full review of Veracode »
Chris Sawyer
Full Stack Engineer at a financial services firm
Their technical support is pretty good. It depends on who you get. As I mentioned, sometimes it's hard to get an...
Read full review of Veracode »
Anonymous User
Sr. Web Application Security at a tech vendor
I rate Veracode support a seven out of ten. We have weekly meetings with the support representatives to discuss any...
Read full review of Veracode »
Anonymous User
Sr. VP Engineering at a computer software company
We bought their premier service package and that allows us to have access to their consultants, their customer...
Read full review of Veracode »
Reviewer64985
Principle Consultant at a tech services company
Their technical support is less than stellar. They have essentially two tiers: the technical support and the...
Read full review of Veracode »
Anonymous User
Junior Developer Intern at a insurance company
I found Veracode Support extraordinary. I've been having an issue for the past month, and the team reached out to me...
Read full review of Veracode »
Anonymous User
Sales Engineer at a computer software company
Their support is good. I would rate them a nine out of ten.
Read full review of Veracode »
Anonymous User
Senior Software Developer at a pharma/biotech company
We didn't use their technical support.
Read full review of Veracode »
Anonymous User
CISSP, CISM at a tech services company
Excellent.
Read full review of Veracode »
Anonymous User
Systems Architect at a tech vendor
Initially, I had some questions back and forth and I was able to get everything resolved, mostly via email. Overall,...
Read full review of Veracode »
Anonymous User
IT security architect at a consumer goods company
We have not had much free expert support from the vendor. We have had to have a team of highly skilled individuals to...
Read full review of Veracode »
Anand Kumar
LSA at a consultancy
The technical support team's response time is inadequate. Typically, they fail to provide assistance beyond the...
Read full review of Veracode »
Anonymous User
Information Security Engineer Team Lead at a hospitality company
The support team itself, or security program manager and a few others, have been fantastic. Most of the time, they're...
Read full review of Veracode »
Riley Black
Senior Security Analyst at a wellness & fitness company
Exceptional!
Read full review of Veracode »
Anonymous User
Sr. Security Architect at a financial services firm
As mentioned in prior comments, Veracode is simply put our best vendor in terms of relationship, value-add, and...
Read full review of Veracode »
Anonymous User
R&D Director at a computer software company
The technical support was good. Even with the time zones changes, they took the examples that we provided about how...
Read full review of Veracode »
Anonymous User
CISO at a individual & family service
Their technical support is the best in the business. These folks have been around, like I have, for many, many years...
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Anonymous User
VP Development
They're very good. Anything that we've brought up to them, they've responded to us very quickly.
Read full review of Veracode »
AldrineEinsteen
Enterprise Architect at a computer software company
We did previously reach out to technical support. When we had to set up all of the automation, we contacted them for...
Read full review of Veracode »
DmitriAldowski
DevOps and Cloud Architect at a marketing services firm
There are three layers of technical support and we have used all of them over time. We are happy with the service...
Read full review of Veracode »
Anonymous User
Cyber Security Engineer at a consumer goods company
Technical support is great. The folks that I have interacted with, from services all the way through to the...
Read full review of Veracode »

Review 1 of 30

Technical Support

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